*** This bug is a duplicate of bug 1617961 ***
https://bugs.launchpad.net/bugs/1617961
** This bug has been marked a duplicate of bug 1617961
Need to detect use of UCS-2 encoding and reflect in message count
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Touch
Ok, it looks like I need to correct something here. The messages
actually had to be splitted into multiple smaller ones. However, the
number of messages being sent according to the provider is still too
high.
The one from August 10 had 356 chars, the one from August 11 had 334
ones, so with 160
Ok, forget about this! I just found something out. Using some special
characters (including some accents included in the name of the messages'
recipient) lowers the character count per message to 70!!!
With that in mind, the length of each message perfectly translates to its
costs. Sorry for
Here's the bug report for that:
https://bugs.launchpad.net/ubuntu/+source/messaging-app/+bug/1484664
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https://bugs.launchpad.net/bugs/1480554
Title:
@Alfonso, I'll do that later today. Thank you for your reply. :)
What logs from ~/.cache/upstart/ do you need? There are so many in there...
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@Niklas, just do a tarball with it all and attach to the bug ;)
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https://bugs.launchpad.net/bugs/1480554
Title:
High costs due to SMS being sent
@Niklas, the radio log for mako is not very useful, could you attach
/var/log/syslog and ~/.cache/upstart/* ?
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@Alfonso, It's not that I can't but that I don't want to upload all of
my application logs. So which ones do you need?
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@Alfonso Thanks. :)
I just built the tar file and will x out any personal information when I come
home and then upload them.
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@Niklas, application-failed.log*, application-legacy-dialer-app-.log*,
dbus.log*, ofono-setup.log*, telephony-service-indicator.log* are of
interest. Maybe you could send the logs to me via private e-mail if you
do not feel comfortable posting them here.
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@Alfonso, here you go. :)
I x-ed out all phone numbers and all personal identifiers.
** Attachment added: upload.tar
https://bugs.launchpad.net/ubuntu/+source/telephony-service/+bug/1480554/+attachment/4443509/+files/upload.tar
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Oh, and I decided to send you the syslog via email as it is simply to
long to go through looking for information to censor. While it doesn't
contain the part from August 10, it contains the part when the issue
appeared yesterday.
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Here's the log. (I x-ed out what I thought were some personal
identifiers.)
** Attachment added: radio.out
https://bugs.launchpad.net/ubuntu/+source/telephony-service/+bug/1480554/+attachment/4443013/+files/radio.out
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Here's the new screenshot from my provider.
** Attachment added: provider.png
https://bugs.launchpad.net/ubuntu/+source/telephony-service/+bug/1480554/+attachment/4443015/+files/provider.png
** Description changed:
- When sending text messages, Ubuntu displays the loading spinner forever.
-
(Btw, I'm using a SIM card from the German provider Aldi Talk.)
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https://bugs.launchpad.net/bugs/1480554
Title:
High costs due to SMS being sent
This happened again yesterday. With GOOD network connection!!! But this
time I was able to fetch the log file using the command Matthias posted.
** Description changed:
+ When sending text messages, Ubuntu displays the loading spinner forever.
+ In the provider's monthly reports, I can see that
And it just happened again. I think I'll stop using my phone for SMS
now!
** Attachment added: again.png
https://bugs.launchpad.net/ubuntu/+source/telephony-service/+bug/1480554/+attachment/4443024/+files/again.png
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in the attached log file of Cooment #16 is nothing about AT cmds or SMS,
please check;
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https://bugs.launchpad.net/bugs/1480554
Title:
High costs
Yes, that's true. Instead, there is an assertion failed block less
than 5 secons after each SMS that shows up in the web interface.
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this is how the SMS could be monitored on sending to the modem, but only
online or short after the sending:
root@ubuntu-phablet:/home/phablet# /system/bin/logcat -b radio | tee
/tmp/radio.out
(btw: one should better use: /system/bin/logcat -b radio -v time
to get as well the timestamps)
...
What brings my attention here is that apparently the receiver is seeing
only one message (comment #7). It is possible that the receiver phone
detects receiving 2 messages that are exactly the same and shows only
one, but I would say that is not usual.
I would like to know if in some case the
@Alfonso: Thank you very much for your response. I really hope that this
will be fixed soon because I agree with your comment from the mailing
list that this is worrying.
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the AT chats can be monitored online from the ring buffers with:
$ sudo /system/bin/logcat -b radio
but this does not help to analyze weeks later what was going on :-(
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Thank you for your reply, Matthias!
There is only one line in the database per message. Both rows have a
messageStatus of 4 which seems to be correct.
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a) I sent one SMS every time.
b) Those were short enough to be sent as one SMS by the provider.
c) The receivers' phones are displaying only one SMS.
d) The MySQL database has only one entry both times.
For the first screenshot its timestamp is 2015-07-12T19:31:58.664
for the second one it
comparing the database timestamps and the provider times (from the
screenshots) we see:
databaseprovider
19:31:58.664 21:32:05 ... 21:32:45
11:31:17.015 13:31:21 ... 13:31:32
i.e. (ignoring the 2 hour diff due to TZ) it seems that the database
timestamp is made when the SMS is
Yes, after converting it to the right time zone (UTC+2) it becomes
21:31:58.664 21:32:05 ... 21:32:45
13:31:17.015 13:31:21 ... 13:31:32.
As I remember seeing the phone trying to send it for a relatively long
time on July 12th, it really seems as if there is some issue with
queueing the
The worst one.
** Attachment added: SMS.png
https://bugs.launchpad.net/ubuntu/+source/telephony-service/+bug/1480554/+attachment/4437379/+files/SMS.png
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Another one.
** Attachment added: SMS2.png
https://bugs.launchpad.net/ubuntu/+source/telephony-service/+bug/1480554/+attachment/4437380/+files/SMS2.png
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Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: telephony-service (Ubuntu)
Status: New = Confirmed
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What I do not fully understand is: AFAIK SMS is sent upstream to the
provider with AT cmds, like this example:
AT+CMGF=1
OK
AT+CMGS=+49170xx
CRThis is the text message.
+CMGS: 4711
OK
(+CMGF=1 is text mode, =1 PDU mode).
The response from the provider could be OK or ERROR. Have you
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