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Ubuntu 17.10 (artful) reached end-of-life on July 19, 2018.
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I found this worked around the problem (Dell XPS 9360):
Open alsamixer, enable sound on 'Headphone' (next to 'Master'). If there's a
hissing/popping sound in the background but sound at 0 on 'Headphone Mic Boost'
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Touch
This problem seems to be the same as in the following two Ubuntu
stackexchange posts:
https://askubuntu.com/questions/768463/laptop-headphone-jack-produces-no-sound
https://askubuntu.com/questions/219342/no-sound-output-from-headphone-jack-ubuntu12-04/859931
A temporary solution mentioned in
I am also having this problem on a Dell Precision 5520 (which is similar
hardware to both the Dell XPS 15 and Dell XPS 13).
Headphone output worked initially since install and then stopped working
mid-session after unplugging and re-plugging the headphones. I was
adjusting the "Alert volume"
Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: alsa-driver (Ubuntu)
Status: New => Confirmed
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Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
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