[Touch-packages] [Bug 1724307] Re: Mouse cursor flickers when using external DisplayLink monitor

2017-11-04 Thread Christopher M. Penalver
Stephan Fabel: 1) Could you please attach a screenshot or screencast of the flickering via https://help.ubuntu.com/community/Screencast ? 2) Could you please cross post this issue upstream to DisplayLink Support following their guide at

[Touch-packages] [Bug 1724307] Re: Mouse cursor flickers when using external DisplayLink monitor

2017-11-04 Thread Christopher M. Penalver
Wei Cai, to track your issue and hardware, it will help immensely if you use the computer the problem is reproducible with, file a new report with Ubuntu by first ensuring the package xdiagnose is installed, click the Yes button for attaching additional debugging information after running the

[Touch-packages] [Bug 1724307] Re: Mouse cursor flickers when using external DisplayLink monitor

2017-10-20 Thread Wei Cai
Hi all, I have the exact same issue on my primary monitor. Alienware Alpha R2 Primary monitor connected to Nvidia GTX 960 Secondary monitor connected to Startech USB32HD4K (Displaylink Driver) Ubuntu 16.04.3 LTS One interesting thing I noticed is that if you set rotation in "All

[Touch-packages] [Bug 1724307] Re: Mouse cursor flickers when using external DisplayLink monitor

2017-10-17 Thread Christopher M. Penalver
Stephan Fabel, as reports to package xorg (Ubuntu) is used as a staging ground, and you have tested the latest version of Ubuntu, I'll mark this Triaged so a developer may review, and further review. Also, it would be helpful to have a camera picture of the corruption, or screencast as this can

[Touch-packages] [Bug 1724307] Re: Mouse cursor flickers when using external DisplayLink monitor

2017-10-17 Thread Christopher M. Penalver
** Description changed: - When I connect my laptop to my AOC E2775SJ Monitor via a DisplayLink - based device (Wavlink universal USB 3.0 docking station - https://www.wavlink.com/en/product/150 WL-UG39DK1V) the mouse icon - flickers and vanishes for several minutes, but remains active. + When I

[Touch-packages] [Bug 1724307] Re: Mouse cursor flickers when using external DisplayLink monitor

2017-10-17 Thread Stephan Fabel
1) The DVI connection doesn't work at all. This is through HDMI. 2) No. This only occurs if an external monitor is attached through the Wavlink. 3) Yes, that's correct. 4) Seems like animations/overlays or typing inside a Chrome window causes the mouse pointer to flicker more aggressively than

[Touch-packages] [Bug 1724307] Re: Mouse cursor flickers when using external DisplayLink monitor

2017-10-17 Thread Christopher M. Penalver
** Description changed: - This may be a duplicate of - https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1278223. In order to - provide more information, there was a request to open another bug and - attach the relevant info to it. - - OS: Ubuntu 16.04 x64 - Kernel: 4.10.0-37-generic - X.Org X

[Touch-packages] [Bug 1724307] Re: Mouse cursor flickers when using external DisplayLink monitor

2017-10-17 Thread Christopher M. Penalver
Stephan Fabel, to follow up: 1) Are connecting the Wavlink device to the external monitor via DVI? 2) If you don't connect the Wavlink device to the laptop, do the mouse symptoms ever occur? 3) When you say it occurred with Ubuntu 17.04, 17.10, and 16.04 x64, this is you personally testing all

[Touch-packages] [Bug 1724307] Re: Mouse cursor flickers when using external DisplayLink monitor

2017-10-17 Thread Stephan Fabel
Hi Christopher, 1) it's a WAVLINK USB 3.0 Dual Video Docking Station containing the DisplayLink technology: http://a.co/aifGl8J 2) This issue occurred with a previous version of the DisplayLink driver (1.3.54) as well. 3) This issue occurred with 17.04, 17.10 (as of yesterday) and now 16.04,

[Touch-packages] [Bug 1724307] Re: Mouse cursor flickers when using external DisplayLink monitor

2017-10-17 Thread Christopher M. Penalver
Stephan Fabel, thank you for reporting this and helping make Ubuntu better. To clarify: 1) What is the full manufacturer and model of the DisplayLink adapter? 2) Did this issue occur with a prior version of the DisplayLink driver? 3) Did this issue start to occur after a Ubuntu package update? 4)