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Ubuntu 18.10 (cosmic) reached end-of-life on July 18, 2019.
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ok, I've figured some more out with the help of system76 support:
https://github.com/pop-os/pop/issues/389
the TL is that the issue seems to be caused by the systemd init
scripts, and that stopping them all and running pulseaudio manually
works fine. so this isn't really even a pulse issue, but
The PulseAudio developers should be able to help you with more advanced
debugging. You can log a bug to get help from them at:
https://gitlab.freedesktop.org/groups/pulseaudio/-/issues
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I've already tried reinstalling pulseaudio, and it doesn't do anything.
I can't really afford to reinstall my work laptop right now, I really
need it to just, you know, work. ;)
but I also need working sound so I'm not really sure what to do. is
there really no way to debug pulseaudio and why
Yes, I suspected as much. System76 wouldn't ship a laptop without
working audio on Ubuntu.
It sounds like that machine has gone through a couple of upgrades:
DistroRelease: Pop!_OS 18.10
InstallationDate: Installed on 2018-03-05 (230 days ago)
InstallationMedia: Ubuntu 17.10 "Artful
Booting off USB, sound works fine, soundcards show up correctly. So...
it's something that got messed up in the upgrade from 18.04, I guess?
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Ahh yes, there everything is in /dev/snd, so really starting to feel
like a pulseaudio bug.
$ ls /dev/snd
by-pathcontrolC1 hwC1D0pcmC0D0p pcmC1D3p pcmC1D8p timer
controlC0 hwC0D0 pcmC0D0c pcmC0D1p pcmC1D7p seq
I'll try the USB boot thing this aft and get back to you.
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Try looking in /dev/snd/ :)
Also, please try booting Ubuntu from USB:
http://releases.ubuntu.com/18.10/
and tell us if the problem still occurs in the live USB session?
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note that the sound devices seem to be correctly detected by the kernel:
[ 28.963298] snd_hda_codec_realtek hdaudioC0D0:speaker_outs=2
(0x14/0x1b/0x0/0x0/0x0)
[ 28.963299] snd_hda_codec_realtek hdaudioC0D0:hp_outs=0
(0x0/0x0/0x0/0x0/0x0)
[ 28.963300] snd_hda_codec_realtek
yes, that's where I've been looking. nothing listed for input or output
in the sound control panel.
** Attachment added: "Screenshot from 2018-11-02 10-44-35.png"
1. Can you please confirm where you are looking when you say "it no
longer shows any of the audio output devices"? Are you looking in
Settings > Sound > Output ?
2. Can you please try booting Ubuntu from USB:
http://releases.ubuntu.com/18.10/
and tell us if the problem still occurs in the
ahhh well like I said that crash dump was from after uninstalling the
jack packages. things are still broken without jack installed. no sound
in any app.
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There is no need to send more crash reports right now. Just uninstall
the jack packages and see if that solves the problem.
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Repeated the crash report after purging the jack audio packages:
https://errors.ubuntu.com/oops/831e65ae-dd64-11e8-959d-fa163ee63de6
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OK, that makes sense. In that case I was misled by apport automatically
writing this in the bug report:
UnreportableReason: This is not an official Pop!_OS package. Please
remove any third party package and try again.
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@vanvugt: actually, PoP! is just a light themeing a driver PPA on top
of Ubuntu, it doesn't really change a lot. it also uses pulseaudio, I
installed jackd after I started having issues just in an attempt to get
usable sound on my system, but it didn't improve the situation. but
pulseaudio was
More simply, please try this command and then reboot:
sudo apt remove jackd jackd2 jackd2-firewire
** Changed in: pulseaudio (Ubuntu)
Status: Opinion => Incomplete
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Tessa,
I think these two things might be related...
1. Pop!OS doesn't like pulseaudio:
UnreportableReason: This is not an official Pop!_OS package. Please
remove any third party package and try again.
2. You have two sound servers and should only have one:
Pulseaudio:
Installed - Yes
@vanvugt: alright, it's been uploaded, it says it's at this URL but I don't
have permissions to view that and verify:
https://errors.ubuntu.com/oops/ffc53e0c-dba2-11e8-9fcf-fa163e6cac46
packages list is attached
** Attachment added: "allpackages.txt"
Franck, that's very strange. If you would like to keep discussing your
issue then please log a new bug.
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https://bugs.launchpad.net/bugs/1799007
Title:
for me the problem is solved with :
sudo apt remove pulseaudio
reboot
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https://bugs.launchpad.net/bugs/1799007
Title:
[System76 Oryx Pro] no sound after
I mean please run:
killall -ABRT pulseaudio
and then repeat all these steps:
https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment
Please also run:
dpkg -l > allpackages.txt
and send us the file 'allpackages.txt'.
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OK, the wording is confusing but we still call it a "daemon" even though
it has "--daemonize=no".
The command "pacmd list" should work so indeed there's a bug in
pulseaudio here.
Next, please follow ALL the steps in comment #19 and in the link it
mentions.
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@vanvugt: there's nothing in /var/crash from pulseaudio, and as noted
above, pulse is started in non-daemon mode by Ubuntu. so it's running,
but apps can't seem to talk to it. probably because of the failure to
start the socket service, as noted above. without the socket, and
without it being a
I think the main hint is in comment #15:
tessa@viper:~$ pacmd list
Daemon not responding.
This means pulseaudio has either hung, crashed or been killed. Please
follow these instructions to see if you can find any evidence of a
crash:
** Attachment added: "journal output attached"
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1799007/+attachment/5205033/+files/journal.txt
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Per the bug description, this is not related to Timidity.
** This bug is no longer a duplicate of bug 210472
Timidity daemon doesn't play nice with pulse audio
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*** This bug is a duplicate of bug 210472 ***
https://bugs.launchpad.net/bugs/210472
** This bug has been marked a duplicate of bug 210472
Timidity daemon doesn't play nice with pulse audio
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Tessa,
Thanks. Can you please also attach a full system log from the machine by
running this?
journalctl -b > journal.txt
and attach it here.
Everyone else, please log your own new bug by running:
ubuntu-bug pulseaudio
** Summary changed:
- no sound after 18.10 upgrade
+ [System76 Oryx
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