It appears that you do have Bluetooth hardware (Ralink corp. RT3290), but it is turned off:
2: hp-bluetooth: Bluetooth Soft blocked: yes Hard blocked: no Maybe it's staying off because the kernel driver isn't up to scratch yet in 18.04, or missing firmware. To test this theory please try installing a newer kernel from: https://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ** Summary changed: - My bluetooth is not working since i am using ubuntu 14.04,it works fine in windows 7 + My bluetooth is not working since i am using ubuntu 18.04, it works fine in windows 7 ** Also affects: linux (Ubuntu) Importance: Undecided Status: New ** Changed in: bluez (Ubuntu) Status: New => Invalid ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Summary changed: - My bluetooth is not working since i am using ubuntu 18.04, it works fine in windows 7 + My bluetooth (RT3290) is not working since i am using ubuntu 18.04, it works fine in windows 7 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1811979 Title: My bluetooth (RT3290) is not working since i am using ubuntu 18.04, it works fine in windows 7 Status in bluez package in Ubuntu: Invalid Status in linux package in Ubuntu: Incomplete Bug description: bluetooth network in my ubuntu is not working.actually the on button in the setting does not turn bluetooth button in to ON, it remains OFF even if i click on it.i already installed bluez and blueman . i am using this version of ubuntu Description: Ubuntu 18.04.1 LTS Release: 18.04 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: bluetooth (not installed) ProcVersionSignature: Ubuntu 4.15.0-43.46-generic 4.15.18 Uname: Linux 4.15.0-43-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Jan 16 15:10:56 2019 InterestingModules: bluetooth MachineType: Hewlett-Packard HP 15 Notebook PC ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-43-generic root=UUID=1a5a1726-0948-424a-a01e-de88efc704ca ro quiet splash vt.handoff=1 SourcePackage: bluez UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/21/2014 dmi.bios.vendor: Insyde dmi.bios.version: F.18 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 226E dmi.board.vendor: Hewlett-Packard dmi.board.version: 74.19 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.18:bd05/21/2014:svnHewlett-Packard:pnHP15NotebookPC:pvr0991100000000000000600087:rvnHewlett-Packard:rn226E:rvr74.19:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV dmi.product.name: HP 15 Notebook PC dmi.product.version: 0991100000000000000600087 dmi.sys.vendor: Hewlett-Packard hciconfig: To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1811979/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp