Can confirm this bug is happening on, Manjaro, Debian(bullseye), Fedora
But works just fine on Windows using the exact same hardware setup(And ports)
On a AMD 5950x, MSI MAG X570S TOMAHAWK
Got a sound sample recorded the output directly on the road caster:
Hope it helps!
** Attachment added:
@Jacob Awesome research! Thanks!
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Title:
[USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)
Hey guys, I was the one who started the amd chipset rumor. We've been
talking about the issue over at
https://forum.level1techs.com/t/rodecaster-pro-bad-audio-out-solved-
ish/170601.
At first I thought it was an amd vs intel issue just due to the hardware
I had on hand that worked/didn't work.
@Cijay
Sure, if you're interested in anything particular, just let me know.
There's full bug report output attached to the original bug report
ticket for my old setup.
Hope those two help:
dmesg | grep -e usb3 -e usb\ 3-1 > dmesg.txt
pacmd list-sinks output > pacmd.txt
** Attachment added:
My bad, I thought that the brand of the main USB controller was directly
correlated to the motherboard chipset. (In my case, the Intel PC
includes an Intel USB controller and the AMD an AMD USB controller).
In any case, if you have the possibility to post a log of your different
configurations,
@cijay Amendmend, since you're mentioning your computer's CPUs - that's
not what I was referring to when I mentioned an AMD chipset, but the USB
controller chipset that's also made by AMD.
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@cijay The AMD chipset as the culprit is the best hypothesis so far. I
have not checked for differences in the configuration, but only been
enjoying the Rødecaster on a non-AMD chipset port.
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Not sure about this rumor about AMD chipset being the culprit.
Two of my computers (running Ubuntu 20.04 with the 5.11.0-40-generic kernel)
have the problem of distorted sound when I use the Rodecaster Pro as audio
output.
The first is a desktop using an AMD Rysen 9 and the other is a Dell XPS
Similar to #4 I am using the Rodecaster pro for the XLR mic input as
this works fine. I connected a 3.5 mm TRS male to male cable from my
Dell Latitude's output (which outputs audio just fine) and connected it
to the mobile phone input on the rodecaster pro. That way I can still
use the headphone
I have now built in a separate PCIe board with USB ports that do not
rely on AMD chipsets. The RODECaster Pro now works perfectly. It' sad
that I lost one port, but at least there's a new trace to where the
cause might be. Hopefully, this can be fixed in software, too.
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Rumor has it that the my USB ports powered by an AMD chipset might be
the culprit. I have no clue whatsoever how this could be fixed in
software, but I am now waiting for a PCIe USB card with a different
chipset to check if there's a (preliminary) fix in hardware at least.
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@all who commented: I am not sure if there's some threshold that needs
to be met before this issue gets more attention by someone who could
look into it, but I assume it helps if you confirm that this bug affects
you at the top of this page, so the "hotness" score rises.
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Same prob on Ubuntu 20.04.3
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Title:
[USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)
Status in
@Peabody Yes, I have ran into the same problems on 21.04 and reported
that separately at https://bugs.launchpad.net/ubuntu/+source/alsa-
driver/+bug/1927337
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Same problem on Ubuntu 21
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Title:
[USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)
Status in
@Brett Not an option for my use case, unfortunately, but good to know
that more and more report the issue here.
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I alos have the same issue, I have found that input via the Roadcaster
Pro is fine, so I use the systemboard sound card with headphones for the
output.
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I can confirm this problem on Ubuntu 21.04 (hirsute) running on a Dell
XPS 13 7390 2-in-1
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Title:
[USB-Audio -
Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: alsa-driver (Ubuntu)
Status: New => Confirmed
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** Summary changed:
- [USB-Audio - RODECaster Pro, playback] Sound is distorted
+ [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)
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