** Package changed: ubuntu => cups (Ubuntu)

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1932205

Title:
  Canon iP90 Ptr outputs blank pgs in 20.04, works in Win10

Status in cups package in Ubuntu:
  New

Bug description:
  Ver: Ubuntu 20.04.2 LTS

  Expected: CUPS to print to an iP90 inkjet printer.

  What happens: Whenever I try to print anything to the iP90, it outputs
  ~14 blank pages with a ghostly thin line across the top of the page.
  It hesitates after drawing the sheet of paper into the machine so
  that's where it's printing that single line (or multiple lines but
  very tiny), and then spits out the page without printing anything
  else. That squished line on top is so small, and with the rest of the
  page blank, I reuse that paper when I leave Ubuntu and boot to Win10.
  Then I can print to the iP90 all day and the pages come out fine.

  What I've tried: I've loaded and deleted the CUPS driver for the iP90
  numerous times to no avail. CUPS recognizes the USB printer is
  attached and it's name & model number.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: cups 2.3.1-9ubuntu1.1
  ProcVersionSignature: Ubuntu 5.8.0-55.62~20.04.1-generic 5.8.18
  Uname: Linux 5.8.0-55-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
  ApportVersion: 2.20.11-0ubuntu27.18
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: MATE
  Date: Wed Jun 16 14:13:05 2021
  Lpstat:
   device for Canon-iP90: usb://Canon/iP90?serial=31A4B2
   device for Canon-MG2900-series: 
usb://Canon/MG2900%20series?serial=473C59&interface=1
  MachineType: Gigabyte Technology Co., Ltd. A520M S2H
  Papersize: letter
  PpdFiles:
   Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/Canon-MG2900-series.ppd', '/etc/cups/ppd/Canon-iP90.ppd'] failed 
with exit code 2: grep: /etc/cups/ppd/Canon-MG2900-series.ppd: Permission denied
   grep: /etc/cups/ppd/Canon-iP90.ppd: Permission denied
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-55-generic 
root=UUID=c201ceca-9f5a-4845-b650-e68fc9d5230f ro quiet splash
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/27/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F2
  dmi.board.asset.tag: Default string
  dmi.board.name: A520M S2H
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrF2:bd07/27/2020:br5.17:svnGigabyteTechnologyCo.,Ltd.:pnA520MS2H:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnA520MS2H:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: A520 MB
  dmi.product.name: A520M S2H
  dmi.product.sku: Default string
  dmi.product.version: Default string
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1932205/+subscriptions

-- 
Mailing list: https://launchpad.net/~touch-packages
Post to     : touch-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~touch-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to