Public bug reported:
I have a problem with my Asus GX701LWS, the headphones work without
problems, as does the microphone but there is no sound on the speakers.
hwinfo --sound
22: PCI 1f.3: 0403 Audio device
[Created at pci.386]
Unique ID: nS1_.Qb7ky1jjQRD
SysFS ID: /devices/pci0000:00/0000:00:1f.3
SysFS BusID: 0000:00:1f.3
Hardware Class: sound
Model: "Intel Audio device"
Vendor: pci 0x8086 "Intel Corporation"
Device: pci 0x06c8
SubVendor: pci 0x1043 "ASUSTeK Computer Inc."
SubDevice: pci 0x1f01
Driver: "snd_hda_intel"
Driver Modules: "snd_hda_intel"
Memory Range: 0x98300000-0x98303fff (rw,non-prefetchable)
Memory Range: 0x98100000-0x981fffff (rw,non-prefetchable)
IRQ: 171 (910 events)
Module Alias: "pci:v00008086d000006C8sv00001043sd00001F01bc04sc03i80"
Driver Info #0:
Driver Status: snd_hda_intel is active
Driver Activation Cmd: "modprobe snd_hda_intel"
Driver Info #1:
Driver Status: snd_sof_pci_intel_cnl is active
Driver Activation Cmd: "modprobe snd_sof_pci_intel_cnl"
Config Status: cfg=new, avail=yes, need=no, active=unknown17
aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC294 Analog [ALC294 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 11: HDMI 5 [HDMI 5]
Subdevices: 1/1
Subdevice #0: subdevice #0
pacmd list-sinks
1 sink(s) available.
* index: 0
name: <alsa_output.pci-0000_00_1f.3.analog-stereo>
driver: <module-alsa-card.c>
flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY
DYNAMIC_LATENCY
state: SUSPENDED
suspend cause: IDLE
priority: 9039
volume: front-left: 65536 / 100% / 0,00 dB, front-right: 65536 / 100% / 0,00 dB
balance 0,00
base volume: 65536 / 100% / 0,00 dB
volume steps: 65537
muted: no
current latency: 0,00 ms
max request: 0 KiB
max rewind: 0 KiB
monitor source: 0
sample spec: s16le 2ch 48000Hz
channel map: front-left,front-right
Stereo
used by: 0
linked by: 0
configured latency: 0,00 ms; range is 0,50 .. 2000,00 ms
card: 1 <alsa_card.pci-0000_00_1f.3>
module: 8
properties:
alsa.resolution_bits = "16"
device.api = "alsa"
device.class = "sound"
alsa.class = "generic"
alsa.subclass = "generic-mix"
alsa.name = "ALC294 Analog"
alsa.id = "ALC294 Analog"
alsa.subdevice = "0"
alsa.subdevice_name = "subdevice #0"
alsa.device = "0"
alsa.card = "0"
alsa.card_name = "HDA Intel PCH"
alsa.long_card_name = "HDA Intel PCH at 0x98300000 irq 171"
alsa.driver_name = "snd_hda_intel"
device.bus_path = "pci-0000:00:1f.3"
sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
device.bus = "pci"
device.vendor.id = "8086"
device.vendor.name = "Intel Corporation"
device.product.id = "06c8"
device.form_factor = "internal"
device.string = "front:0"
device.buffering.buffer_size = "384000"
device.buffering.fragment_size = "192000"
device.access_mode = "mmap+timer"
device.profile.name = "analog-stereo"
device.profile.description = "Analog Stereo"
device.description = "Built-in Audio Analog Stereo"
module-udev-detect.discovered = "1"
device.icon_name = "audio-card-pci"
ports:
analog-output-speaker: Speakers (priority 10000, latency offset 0 usec,
available: unknown)
properties:
device.icon_name = "audio-speakers"
analog-output-headphones: Headphones (priority 9900, latency offset 0 usec,
available: no)
properties:
device.icon_name = "audio-headphones"
active port: <analog-output-speaker>
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: alc294 asus gx701 sound
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https://bugs.launchpad.net/bugs/1956369
Title:
The headphones work without problems, as does the microphone but
there is no sound on the speakers
Status in alsa-driver package in Ubuntu:
New
Bug description:
I have a problem with my Asus GX701LWS, the headphones work without
problems, as does the microphone but there is no sound on the
speakers.
hwinfo --sound
22: PCI 1f.3: 0403 Audio device
[Created at pci.386]
Unique ID: nS1_.Qb7ky1jjQRD
SysFS ID: /devices/pci0000:00/0000:00:1f.3
SysFS BusID: 0000:00:1f.3
Hardware Class: sound
Model: "Intel Audio device"
Vendor: pci 0x8086 "Intel Corporation"
Device: pci 0x06c8
SubVendor: pci 0x1043 "ASUSTeK Computer Inc."
SubDevice: pci 0x1f01
Driver: "snd_hda_intel"
Driver Modules: "snd_hda_intel"
Memory Range: 0x98300000-0x98303fff (rw,non-prefetchable)
Memory Range: 0x98100000-0x981fffff (rw,non-prefetchable)
IRQ: 171 (910 events)
Module Alias: "pci:v00008086d000006C8sv00001043sd00001F01bc04sc03i80"
Driver Info #0:
Driver Status: snd_hda_intel is active
Driver Activation Cmd: "modprobe snd_hda_intel"
Driver Info #1:
Driver Status: snd_sof_pci_intel_cnl is active
Driver Activation Cmd: "modprobe snd_sof_pci_intel_cnl"
Config Status: cfg=new, avail=yes, need=no, active=unknown17
aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC294 Analog [ALC294 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 11: HDMI 5 [HDMI 5]
Subdevices: 1/1
Subdevice #0: subdevice #0
pacmd list-sinks
1 sink(s) available.
* index: 0
name: <alsa_output.pci-0000_00_1f.3.analog-stereo>
driver: <module-alsa-card.c>
flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY
DYNAMIC_LATENCY
state: SUSPENDED
suspend cause: IDLE
priority: 9039
volume: front-left: 65536 / 100% / 0,00 dB, front-right: 65536 / 100% / 0,00
dB
balance 0,00
base volume: 65536 / 100% / 0,00 dB
volume steps: 65537
muted: no
current latency: 0,00 ms
max request: 0 KiB
max rewind: 0 KiB
monitor source: 0
sample spec: s16le 2ch 48000Hz
channel map: front-left,front-right
Stereo
used by: 0
linked by: 0
configured latency: 0,00 ms; range is 0,50 .. 2000,00 ms
card: 1 <alsa_card.pci-0000_00_1f.3>
module: 8
properties:
alsa.resolution_bits = "16"
device.api = "alsa"
device.class = "sound"
alsa.class = "generic"
alsa.subclass = "generic-mix"
alsa.name = "ALC294 Analog"
alsa.id = "ALC294 Analog"
alsa.subdevice = "0"
alsa.subdevice_name = "subdevice #0"
alsa.device = "0"
alsa.card = "0"
alsa.card_name = "HDA Intel PCH"
alsa.long_card_name = "HDA Intel PCH at 0x98300000 irq 171"
alsa.driver_name = "snd_hda_intel"
device.bus_path = "pci-0000:00:1f.3"
sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
device.bus = "pci"
device.vendor.id = "8086"
device.vendor.name = "Intel Corporation"
device.product.id = "06c8"
device.form_factor = "internal"
device.string = "front:0"
device.buffering.buffer_size = "384000"
device.buffering.fragment_size = "192000"
device.access_mode = "mmap+timer"
device.profile.name = "analog-stereo"
device.profile.description = "Analog Stereo"
device.description = "Built-in Audio Analog Stereo"
module-udev-detect.discovered = "1"
device.icon_name = "audio-card-pci"
ports:
analog-output-speaker: Speakers (priority 10000, latency offset 0 usec,
available: unknown)
properties:
device.icon_name = "audio-speakers"
analog-output-headphones: Headphones (priority 9900, latency offset 0 usec,
available: no)
properties:
device.icon_name = "audio-headphones"
active port: <analog-output-speaker>
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