Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu) ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/2018160 Title: gnome-shell crashes when top right panel touched on touchscreen Status in gnome-shell package in Ubuntu: Incomplete Bug description: Version: ubuntu 23.04 Package: gnome-shell: Installed: 44.0-2ubuntu3 Candidate: 44.0-2ubuntu3 Version table: *** 44.0-2ubuntu3 500 500 http://archive.ubuntu.com/ubuntu lunar/main amd64 Packages 100 /var/lib/dpkg/status What I expected: I expected the wifi/bluetooth/dark... menu (in the upper right hand corner) to popup when I touched it on my touchscreen (clicking with a mouse or touchpad works fine, touchscreen press does not). This works as intended on Ubuntu 22.04.2 LTS. What happened: The menu popped up as intended, but 2 seconds later it disappeared, along with the top gnome shell panel (presumably it crashed). A few seconds later the gnome panel restores but without the menu. Running applications (such as firefox) don't seem to be affected. Running on an Asus Vivobook 14 (touchscreen). Tried using both safe mode and proprietary graphic mode with same result. Earlier versions of gnome seem to work fine. Same problem happens in Fedora too. Willing to do additional testing. Really wanna get this working. Thanks ProblemType: Bug DistroRelease: Ubuntu 23.04 Package: xorg 1:7.7+23ubuntu2 ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6 Uname: Linux 6.2.0-20-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: pass CasperVersion: 1.480 CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sat Apr 29 18:06:49 2023 DistUpgraded: Fresh install DistroCodename: lunar DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation TigerLake-LP GT2 [Iris Xe Graphics] [8086:9a49] (rev 01) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. TigerLake-LP GT2 [Iris Xe Graphics] [1043:13d2] LiveMediaBuild: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418) MachineType: ASUSTeK COMPUTER INC. VivoBook_ASUSLaptop TP470EA_TP470EA ProcEnviron: LANG=C.UTF-8 PATH=(custom, no user) SHELL=/bin/bash XDG_RUNTIME_DIR=<set> ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz nomodeset layerfs-path=minimal.standard.live.squashfs --- quiet splash SourcePackage: xorg Symptom: display Title: Xorg crash UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/22/2021 dmi.bios.release: 5.19 dmi.bios.vendor: American Megatrends International, LLC. dmi.bios.version: TP470EA.311 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: TP470EA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrTP470EA.311:bd07/22/2021:br5.19:svnASUSTeKCOMPUTERINC.:pnVivoBook_ASUSLaptopTP470EA_TP470EA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnTP470EA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct31:cvr1.0:sku: dmi.product.family: VivoBook Flip dmi.product.name: VivoBook_ASUSLaptop TP470EA_TP470EA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.114-1 version.libgl1-mesa-dri: libgl1-mesa-dri 23.0.2-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2018160/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp