Public bug reported:

# Symptom

No sound coming from line out (motherboard jack) while headphones are
plugged in(front panel) even after selecting Line out(motherboard jack)
in sound settings.

# Workaround

run `alsamixer` in terminal
press F6 to choose sound card
select HD-Audio Generic
use left/right arrow keys to select "Auto Mute Mode"
use up/down to set to "Disabled"
ESC to close
run `sudo alsactl store` to save the current settings

# System info
Ubuntu 22.04 LTS

I have ASUS X570 E Gaming motherboard (SupremeFX S1220A) (I'm assuming
thats the same chip as Realtek ALC1220A)

$ apt list --installed | grep alsa
alsa-base/jammy,jammy,now 1.0.25+dfsg-0ubuntu7 all [installed,automatic]
alsa-topology-conf/jammy,jammy,now 1.2.5.1-2 all [installed,automatic]
alsa-ucm-conf/jammy-updates,jammy-updates,now 1.2.6.3-1ubuntu1.5 all 
[installed,automatic]
alsa-utils/jammy,now 1.2.6-1ubuntu1 amd64 [installed,automatic]
gstreamer1.0-alsa/jammy,now 1.20.1-1 amd64 [installed,automatic]

# Personal remarks
Auto Mute Mode on alsamixer should be disabled by default or a way to configure 
it via the Sound Settings GUI in Ubuntu

I don't see any scenario where a user selected Audio output should be
muted and current behavior.

the current issue I'm describing is exactly the same as "User Journey 2: 
Changing output port from panel UI"
in this Ubuntu Design doc: 
https://docs.google.com/document/d/1Vb1jUVLoHXBK9drley6Vd5bYGguBbCTEWVcZz7R-LFI/edit#heading=h.8h8mt4f5unfz

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: alsa headphones no-sound realtek-alc1220a sound-settings

** Tags removed: alc1220a
** Tags added: realtek-alc1220a

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/2020150

Title:
  no sound after selecting motherboard audio jack after headphones
  plugged in to front panel

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  # Symptom

  No sound coming from line out (motherboard jack) while headphones are
  plugged in(front panel) even after selecting Line out(motherboard
  jack) in sound settings.

  # Workaround

  run `alsamixer` in terminal
  press F6 to choose sound card
  select HD-Audio Generic
  use left/right arrow keys to select "Auto Mute Mode"
  use up/down to set to "Disabled"
  ESC to close
  run `sudo alsactl store` to save the current settings

  # System info
  Ubuntu 22.04 LTS

  I have ASUS X570 E Gaming motherboard (SupremeFX S1220A) (I'm assuming
  thats the same chip as Realtek ALC1220A)

  $ apt list --installed | grep alsa
  alsa-base/jammy,jammy,now 1.0.25+dfsg-0ubuntu7 all [installed,automatic]
  alsa-topology-conf/jammy,jammy,now 1.2.5.1-2 all [installed,automatic]
  alsa-ucm-conf/jammy-updates,jammy-updates,now 1.2.6.3-1ubuntu1.5 all 
[installed,automatic]
  alsa-utils/jammy,now 1.2.6-1ubuntu1 amd64 [installed,automatic]
  gstreamer1.0-alsa/jammy,now 1.20.1-1 amd64 [installed,automatic]

  # Personal remarks
  Auto Mute Mode on alsamixer should be disabled by default or a way to 
configure it via the Sound Settings GUI in Ubuntu

  I don't see any scenario where a user selected Audio output should be
  muted and current behavior.

  the current issue I'm describing is exactly the same as "User Journey 2: 
Changing output port from panel UI"
  in this Ubuntu Design doc: 
https://docs.google.com/document/d/1Vb1jUVLoHXBK9drley6Vd5bYGguBbCTEWVcZz7R-LFI/edit#heading=h.8h8mt4f5unfz

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2020150/+subscriptions


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