Public bug reported:
While using my computer, the screen suddenly goes black with a blinking
cursor. It is the 2nd or 3rd time, this time when browsing with Firefox
108.0 (it was at the end of a youtube video), no other apps loaded.
ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.2.0-33.33-generic 6.2.16
Uname: Linux 6.2.0-33-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
.proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
.proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 535.113.01 Tue Sep 12
19:41:24 UTC 2023
GCC version:
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri Sep 29 07:00:09 2023
DistUpgraded: Fresh install
DistroCodename: lunar
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GpuHangFrequency: Several times a week
GpuHangReproducibility: Seems to happen randomly
GpuHangStarted: Within the last few days
GraphicsCard:
Intel Corporation HD Graphics 620 [8086:5916] (rev 02) (prog-if 00 [VGA
controller])
Subsystem: Acer Incorporated [ALI] Aspire E5-575G [1025:1094]
Subsystem: Acer Incorporated [ALI] GM107M [GeForce GTX 950M] [1025:1094]
InstallationDate: Installed on 2023-09-19 (9 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 04f2:b573 Chicony Electronics Co., Ltd HD WebCam
Bus 001 Device 003: ID 04ca:3015 Lite-On Technology Corp. Qualcomm Atheros
QCA9377 Bluetooth
Bus 001 Device 002: ID 046d:c03d Logitech, Inc. M-BT96a Pilot Optical Mouse
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire E5-575G
ProcEnviron:
LANG=fr_FR.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-33-generic
root=UUID=7a808742-50c6-42f2-9ff3-d1faeb2d8470 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/24/2017
dmi.bios.release: 0.0
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.32
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Ironman_SK
dmi.board.vendor: Acer
dmi.board.version: V1.32
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 2.30
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.32:bd10/24/2017:br0.0:efr2.30:svnAcer:pnAspireE5-575G:pvrV1.32:rvnAcer:rnIronman_SK:rvrV1.32:cvnChassisManufacturer:ct10:cvrChassisVersion:skuAspireE5-575G_115F_1.32:
dmi.product.family: KBL
dmi.product.name: Aspire E5-575G
dmi.product.sku: Aspire E5-575G_115F_1.32
dmi.product.version: V1.32
dmi.sys.vendor: Acer
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.114-1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.0.4-0ubuntu1~23.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug freeze lunar ubuntu
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Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/2037697
Title:
Xorg freeze when browsing the web
Status in xorg package in Ubuntu:
New
Bug description:
While using my computer, the screen suddenly goes black with a
blinking cursor. It is the 2nd or 3rd time, this time when browsing
with Firefox 108.0 (it was at the end of a youtube video), no other
apps loaded.
ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.2.0-33.33-generic 6.2.16
Uname: Linux 6.2.0-33-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
.proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
.proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 535.113.01 Tue Sep 12
19:41:24 UTC 2023
GCC version:
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri Sep 29 07:00:09 2023
DistUpgraded: Fresh install
DistroCodename: lunar
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GpuHangFrequency: Several times a week
GpuHangReproducibility: Seems to happen randomly
GpuHangStarted: Within the last few days
GraphicsCard:
Intel Corporation HD Graphics 620 [8086:5916] (rev 02) (prog-if 00 [VGA
controller])
Subsystem: Acer Incorporated [ALI] Aspire E5-575G [1025:1094]
Subsystem: Acer Incorporated [ALI] GM107M [GeForce GTX 950M] [1025:1094]
InstallationDate: Installed on 2023-09-19 (9 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 04f2:b573 Chicony Electronics Co., Ltd HD WebCam
Bus 001 Device 003: ID 04ca:3015 Lite-On Technology Corp. Qualcomm Atheros
QCA9377 Bluetooth
Bus 001 Device 002: ID 046d:c03d Logitech, Inc. M-BT96a Pilot Optical Mouse
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire E5-575G
ProcEnviron:
LANG=fr_FR.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-33-generic
root=UUID=7a808742-50c6-42f2-9ff3-d1faeb2d8470 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/24/2017
dmi.bios.release: 0.0
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.32
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Ironman_SK
dmi.board.vendor: Acer
dmi.board.version: V1.32
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 2.30
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.32:bd10/24/2017:br0.0:efr2.30:svnAcer:pnAspireE5-575G:pvrV1.32:rvnAcer:rnIronman_SK:rvrV1.32:cvnChassisManufacturer:ct10:cvrChassisVersion:skuAspireE5-575G_115F_1.32:
dmi.product.family: KBL
dmi.product.name: Aspire E5-575G
dmi.product.sku: Aspire E5-575G_115F_1.32
dmi.product.version: V1.32
dmi.sys.vendor: Acer
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.114-1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.0.4-0ubuntu1~23.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.17-2build1
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