[Touch-packages] [Bug 1958014] [NEW] Delay in audio when playing Video or Music

2022-01-15 Thread Víctor
Public bug reported:

In Ubuntu 20.04.3 LTS when I play a video in youtube in my Firefox
browser (Snap package), I can watch the image of the video since second
0 with no problem, but the sound of the video comes 4-5 seconds later.
It occurs usually with the first video that you open when you open the
browser, but can happen later.

This happen too when I play a video in VLC, the image of the video comes
instantly buy the sound comes several seconds later.

Please fix it, in the past it worked well, but it is happening since few
weeks.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.11.0-46.51~20.04.1-generic 5.11.22
Uname: Linux 5.11.0-46-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
AudioDevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC2:  pitx   1779 F pulseaudio
 /dev/snd/controlC0:  pitx   1779 F pulseaudio
 /dev/snd/controlC1:  pitx   1779 F pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Jan 15 13:05:01 2022
InstallationDate: Installed on 2021-01-14 (365 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia failed
Symptom_Card: USB 2.0 Camera - USB 2.0 Camera
Symptom_Type: None of the above
Title: [HDA-Intel - HDA NVidia, playback] Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/04/2020
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3001
dmi.board.asset.tag: Default string
dmi.board.name: PRIME X570-PRO
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3001:bd12/04/2020:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:skuSKU:rvnASUSTeKCOMPUTERINC.:rnPRIMEX570-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

** Affects: alsa-driver (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug focal third-party-packages

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1958014

Title:
  Delay in audio when playing Video or Music

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  In Ubuntu 20.04.3 LTS when I play a video in youtube in my Firefox
  browser (Snap package), I can watch the image of the video since
  second 0 with no problem, but the sound of the video comes 4-5 seconds
  later. It occurs usually with the first video that you open when you
  open the browser, but can happen later.

  This happen too when I play a video in VLC, the image of the video
  comes instantly buy the sound comes several seconds later.

  Please fix it, in the past it worked well, but it is happening since
  few weeks.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.11.0-46.51~20.04.1-generic 5.11.22
  Uname: Linux 5.11.0-46-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.21
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  pitx   1779 F pulseaudio
   /dev/snd/controlC0:  pitx   1779 F pulseaudio
   /dev/snd/controlC1:  pitx   1779 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 15 13:05:01 2022
  InstallationDate: Installed on 2021-01-14 (365 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia failed
  Symptom_Card: USB 2.0 Camera - USB 2.0 Camera
  Symptom_Type: None of the above
  Title: [HDA-Intel - HDA NVidia, playback] Playback problem
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/04/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3001
  dmi.board.asset.tag: Default string
  dmi.board.name: PRIME X570-PRO
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Default string
  

[Touch-packages] [Bug 1940458] Re: Audio Device not recognized. Problem with sound.

2021-08-25 Thread Víctor
Yes, the upgrade updated the Nvidia Driver too.

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1940458

Title:
  Audio Device not recognized. Problem with sound.

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Hi,

  after the last Ubuntu updates, I have lost the sound of my screen
  speakers (yes the monitor has got integrated a speakers), this sound
  is provided from the GPU via HDMI: [System Product Name, Nvidia GPU 82
  HDMI/DP, Digital Out, HDMI]

  Sometimes when I reboot the PC, it works and detect the Nvidia GPU 82
  HDMI/DP and I can hear the sound of the screen speakers. But a lot of
  times when I switch on the PC the selected sound card is Digital
  S/PDIF Family 17h and I can't hear nothing when it happens.

  If I try to change the sound card, I can't, it doesn't appear in the
  sound settings options. If I use Pulse Audio, It doesn't appear in it
  too.

  Please, fix this bug, It is very annoying to turn on the PC and not
  hear anything.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.8.0-59.66~20.04.1-generic 5.8.18
  Uname: Linux 5.8.0-59-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  pitx   1733 F pulseaudio
   /dev/snd/controlC1:  pitx   1733 F pulseaudio
   /dev/snd/controlC0:  pitx   1733 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Aug 18 18:46:27 2021
  InstallationDate: Installed on 2021-01-14 (215 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia failed
  Symptom_Card: GP102 HDMI Audio Controller - HDA NVidia
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: Only some of outputs are working
  Title: [System Product Name, Nvidia GPU 82 HDMI/DP, Digital Out, HDMI] 
Playback problem
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/04/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3001
  dmi.board.asset.tag: Default string
  dmi.board.name: PRIME X570-PRO
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3001:bd12/04/2020:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX570-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: System Product Name
  dmi.product.sku: SKU
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1940458/+subscriptions


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[Touch-packages] [Bug 1940458] Re: Audio Device not recognized. Problem with sound.

2021-08-18 Thread Víctor
Attached another screenshot.

** Attachment added: "Screenshoot3.png"
   
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1940458/+attachment/5518806/+files/Screenshoot3.png

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1940458

Title:
  Audio Device not recognized. Problem with sound.

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Hi,

  after the last Ubuntu updates, I have lost the sound of my screen
  speakers (yes the monitor has got integrated a speakers), this sound
  is provided from the GPU via HDMI: [System Product Name, Nvidia GPU 82
  HDMI/DP, Digital Out, HDMI]

  Sometimes when I reboot the PC, it works and detect the Nvidia GPU 82
  HDMI/DP and I can hear the sound of the screen speakers. But a lot of
  times when I switch on the PC the selected sound card is Digital
  S/PDIF Family 17h and I can't hear nothing when it happens.

  If I try to change the sound card, I can't, it doesn't appear in the
  sound settings options. If I use Pulse Audio, It doesn't appear in it
  too.

  Please, fix this bug, It is very annoying to turn on the PC and not
  hear anything.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.8.0-59.66~20.04.1-generic 5.8.18
  Uname: Linux 5.8.0-59-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  pitx   1733 F pulseaudio
   /dev/snd/controlC1:  pitx   1733 F pulseaudio
   /dev/snd/controlC0:  pitx   1733 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Aug 18 18:46:27 2021
  InstallationDate: Installed on 2021-01-14 (215 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia failed
  Symptom_Card: GP102 HDMI Audio Controller - HDA NVidia
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: Only some of outputs are working
  Title: [System Product Name, Nvidia GPU 82 HDMI/DP, Digital Out, HDMI] 
Playback problem
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/04/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3001
  dmi.board.asset.tag: Default string
  dmi.board.name: PRIME X570-PRO
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3001:bd12/04/2020:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX570-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: System Product Name
  dmi.product.sku: SKU
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1940458/+subscriptions


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[Touch-packages] [Bug 1940458] Re: Audio Device not recognized. Problem with sound.

2021-08-18 Thread Víctor
Attached another screenshot.

** Attachment added: "Screenshoot2.png"
   
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1940458/+attachment/5518805/+files/Screenshoot2.png

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1940458

Title:
  Audio Device not recognized. Problem with sound.

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Hi,

  after the last Ubuntu updates, I have lost the sound of my screen
  speakers (yes the monitor has got integrated a speakers), this sound
  is provided from the GPU via HDMI: [System Product Name, Nvidia GPU 82
  HDMI/DP, Digital Out, HDMI]

  Sometimes when I reboot the PC, it works and detect the Nvidia GPU 82
  HDMI/DP and I can hear the sound of the screen speakers. But a lot of
  times when I switch on the PC the selected sound card is Digital
  S/PDIF Family 17h and I can't hear nothing when it happens.

  If I try to change the sound card, I can't, it doesn't appear in the
  sound settings options. If I use Pulse Audio, It doesn't appear in it
  too.

  Please, fix this bug, It is very annoying to turn on the PC and not
  hear anything.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.8.0-59.66~20.04.1-generic 5.8.18
  Uname: Linux 5.8.0-59-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  pitx   1733 F pulseaudio
   /dev/snd/controlC1:  pitx   1733 F pulseaudio
   /dev/snd/controlC0:  pitx   1733 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Aug 18 18:46:27 2021
  InstallationDate: Installed on 2021-01-14 (215 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia failed
  Symptom_Card: GP102 HDMI Audio Controller - HDA NVidia
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: Only some of outputs are working
  Title: [System Product Name, Nvidia GPU 82 HDMI/DP, Digital Out, HDMI] 
Playback problem
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/04/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3001
  dmi.board.asset.tag: Default string
  dmi.board.name: PRIME X570-PRO
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3001:bd12/04/2020:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX570-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: System Product Name
  dmi.product.sku: SKU
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1940458/+subscriptions


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[Touch-packages] [Bug 1940458] Re: Audio Device not recognized. Problem with sound.

2021-08-18 Thread Víctor
After last Ubuntu Updates,I can watch now the HDMI/DisplayPort2, but
when you go to Ubuntu Settings in Sound options (watch the screenshot
attached in this comment), you can watch the HDMI/DisplayPort 2 and the
config Salida Digital Estereo (Stereo Digital Output).

If you change the config Stereo to HDMI 7.1 (I only have a stereo
Speakers not 7.1 speakers), the config setting disappear in the Ubuntu
Settings Menu and you can't select it again and you can't change it
(check the screenshot).

If you try to select HDMI/DisplayPort 2 it doesn't work because the 7.1
sound was selected and I have got a stereo speakers.

To fix it I have opened pulse audio (check the other Screenshot
attached) and in the top setting, GP102 HDMI Audio set the setting
"Stereo Digital Output (HDMI2)".

After that the sound was recovered.

I don't know if the correct detection of the sound cards when switching
on the PC was fixed or not. You will check if this part is fixed now
with the last Ubuntu Updates.

Thank you.

** Attachment added: "Screenshoot1.png"
   
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1940458/+attachment/5518804/+files/Screenshoot1.png

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1940458

Title:
  Audio Device not recognized. Problem with sound.

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Hi,

  after the last Ubuntu updates, I have lost the sound of my screen
  speakers (yes the monitor has got integrated a speakers), this sound
  is provided from the GPU via HDMI: [System Product Name, Nvidia GPU 82
  HDMI/DP, Digital Out, HDMI]

  Sometimes when I reboot the PC, it works and detect the Nvidia GPU 82
  HDMI/DP and I can hear the sound of the screen speakers. But a lot of
  times when I switch on the PC the selected sound card is Digital
  S/PDIF Family 17h and I can't hear nothing when it happens.

  If I try to change the sound card, I can't, it doesn't appear in the
  sound settings options. If I use Pulse Audio, It doesn't appear in it
  too.

  Please, fix this bug, It is very annoying to turn on the PC and not
  hear anything.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.8.0-59.66~20.04.1-generic 5.8.18
  Uname: Linux 5.8.0-59-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  pitx   1733 F pulseaudio
   /dev/snd/controlC1:  pitx   1733 F pulseaudio
   /dev/snd/controlC0:  pitx   1733 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Aug 18 18:46:27 2021
  InstallationDate: Installed on 2021-01-14 (215 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia failed
  Symptom_Card: GP102 HDMI Audio Controller - HDA NVidia
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: Only some of outputs are working
  Title: [System Product Name, Nvidia GPU 82 HDMI/DP, Digital Out, HDMI] 
Playback problem
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/04/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3001
  dmi.board.asset.tag: Default string
  dmi.board.name: PRIME X570-PRO
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3001:bd12/04/2020:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX570-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: System Product Name
  dmi.product.sku: SKU
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1940458/+subscriptions


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[Touch-packages] [Bug 1940458] Re: Audio Device not recognized. Problem with sound.

2021-08-18 Thread Víctor
Extra info attached.

** Attachment added: "lspcik.txt"
   
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1940458/+attachment/5518802/+files/lspcik.txt

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1940458

Title:
  Audio Device not recognized. Problem with sound.

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Hi,

  after the last Ubuntu updates, I have lost the sound of my screen
  speakers (yes the monitor has got integrated a speakers), this sound
  is provided from the GPU via HDMI: [System Product Name, Nvidia GPU 82
  HDMI/DP, Digital Out, HDMI]

  Sometimes when I reboot the PC, it works and detect the Nvidia GPU 82
  HDMI/DP and I can hear the sound of the screen speakers. But a lot of
  times when I switch on the PC the selected sound card is Digital
  S/PDIF Family 17h and I can't hear nothing when it happens.

  If I try to change the sound card, I can't, it doesn't appear in the
  sound settings options. If I use Pulse Audio, It doesn't appear in it
  too.

  Please, fix this bug, It is very annoying to turn on the PC and not
  hear anything.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.8.0-59.66~20.04.1-generic 5.8.18
  Uname: Linux 5.8.0-59-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  pitx   1733 F pulseaudio
   /dev/snd/controlC1:  pitx   1733 F pulseaudio
   /dev/snd/controlC0:  pitx   1733 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Aug 18 18:46:27 2021
  InstallationDate: Installed on 2021-01-14 (215 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia failed
  Symptom_Card: GP102 HDMI Audio Controller - HDA NVidia
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: Only some of outputs are working
  Title: [System Product Name, Nvidia GPU 82 HDMI/DP, Digital Out, HDMI] 
Playback problem
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/04/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3001
  dmi.board.asset.tag: Default string
  dmi.board.name: PRIME X570-PRO
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3001:bd12/04/2020:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX570-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: System Product Name
  dmi.product.sku: SKU
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1940458/+subscriptions


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[Touch-packages] [Bug 1940458] [NEW] Audio Device not recognized. Problem with sound.

2021-08-18 Thread Víctor
Public bug reported:

Hi,

after the last Ubuntu updates, I have lost the sound of my screen
speakers (yes the monitor has got integrated a speakers), this sound is
provided from the GPU via HDMI: [System Product Name, Nvidia GPU 82
HDMI/DP, Digital Out, HDMI]

Sometimes when I reboot the PC, it works and detect the Nvidia GPU 82
HDMI/DP and I can hear the sound of the screen speakers. But a lot of
times when I switch on the PC the selected sound card is Digital S/PDIF
Family 17h and I can't hear nothing when it happens.

If I try to change the sound card, I can't, it doesn't appear in the
sound settings options. If I use Pulse Audio, It doesn't appear in it
too.

Please, fix this bug, It is very annoying to turn on the PC and not hear
anything.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.8.0-59.66~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-59-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
AudioDevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC2:  pitx   1733 F pulseaudio
 /dev/snd/controlC1:  pitx   1733 F pulseaudio
 /dev/snd/controlC0:  pitx   1733 F pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Aug 18 18:46:27 2021
InstallationDate: Installed on 2021-01-14 (215 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia failed
Symptom_Card: GP102 HDMI Audio Controller - HDA NVidia
Symptom_Jack: Digital Out, HDMI
Symptom_Type: Only some of outputs are working
Title: [System Product Name, Nvidia GPU 82 HDMI/DP, Digital Out, HDMI] Playback 
problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/04/2020
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3001
dmi.board.asset.tag: Default string
dmi.board.name: PRIME X570-PRO
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3001:bd12/04/2020:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX570-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

** Affects: alsa-driver (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug focal third-party-packages

** Attachment added: "prevboot.txt"
   
https://bugs.launchpad.net/bugs/1940458/+attachment/5518796/+files/prevboot.txt

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1940458

Title:
  Audio Device not recognized. Problem with sound.

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Hi,

  after the last Ubuntu updates, I have lost the sound of my screen
  speakers (yes the monitor has got integrated a speakers), this sound
  is provided from the GPU via HDMI: [System Product Name, Nvidia GPU 82
  HDMI/DP, Digital Out, HDMI]

  Sometimes when I reboot the PC, it works and detect the Nvidia GPU 82
  HDMI/DP and I can hear the sound of the screen speakers. But a lot of
  times when I switch on the PC the selected sound card is Digital
  S/PDIF Family 17h and I can't hear nothing when it happens.

  If I try to change the sound card, I can't, it doesn't appear in the
  sound settings options. If I use Pulse Audio, It doesn't appear in it
  too.

  Please, fix this bug, It is very annoying to turn on the PC and not
  hear anything.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.8.0-59.66~20.04.1-generic 5.8.18
  Uname: Linux 5.8.0-59-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  pitx   1733 F pulseaudio
   /dev/snd/controlC1:  pitx   1733 F pulseaudio
   /dev/snd/controlC0:  pitx   1733 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Aug 18 18:46:27 2021
  InstallationDate: Installed on 2021-01-14 (215 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  

[Touch-packages] [Bug 1933361] Re: Audio Problem, soundcard not detected

2021-06-25 Thread Víctor
I came back to the kernel 5.8.0-59-generic configuring this in the Grub
and I have got the sound again.

But the problem still exists in the 5.11 kernel.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1933361

Title:
  Audio Problem, soundcard not detected

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Hi,

  After last patch in Ubuntu 20.04.2 LTS, I have lost my audio.

  I have got an Asus monitor with speakers inside the monitor. The sound
  come to the monitor from the HDMI cable.

  My GPU is an GTX 1080 Ti.

  I have got a KVM Switch in which is connected my monitor, Keyboard and
  Mouse.

  Before the last update of Ubuntu, all worked well.

  When I go to settings in Ubuntu, I couldn't watch any audio device
  check the image attached.

  Regards.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.11.0-22.23~20.04.1-generic 5.11.21
  Uname: Linux 5.11.0-22-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.18
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Jun 23 17:30:22 2021
  InstallationDate: Installed on 2021-01-14 (159 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/04/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3001
  dmi.board.asset.tag: Default string
  dmi.board.name: PRIME X570-PRO
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3001:bd12/04/2020:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX570-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: System Product Name
  dmi.product.sku: SKU
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1933361/+subscriptions

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[Touch-packages] [Bug 1933361] Re: Audio Problem, soundcard not detected

2021-06-25 Thread Víctor
I only run the updates of Ubuntu. I have not installed the last kernel
by myself.

Maybe in the past I have changed something that generate that this
situation happen, but I don't remember something similar.

Are you sure that Ubuntu is not installing the 5.11 kernel by themself?

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1933361

Title:
  Audio Problem, soundcard not detected

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Hi,

  After last patch in Ubuntu 20.04.2 LTS, I have lost my audio.

  I have got an Asus monitor with speakers inside the monitor. The sound
  come to the monitor from the HDMI cable.

  My GPU is an GTX 1080 Ti.

  I have got a KVM Switch in which is connected my monitor, Keyboard and
  Mouse.

  Before the last update of Ubuntu, all worked well.

  When I go to settings in Ubuntu, I couldn't watch any audio device
  check the image attached.

  Regards.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.11.0-22.23~20.04.1-generic 5.11.21
  Uname: Linux 5.11.0-22-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.18
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Jun 23 17:30:22 2021
  InstallationDate: Installed on 2021-01-14 (159 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/04/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3001
  dmi.board.asset.tag: Default string
  dmi.board.name: PRIME X570-PRO
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3001:bd12/04/2020:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX570-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: System Product Name
  dmi.product.sku: SKU
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1933361/+subscriptions

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[Touch-packages] [Bug 1933361] Re: Audio Problem, soundcard not detected

2021-06-24 Thread Víctor
Why do I need to install nothing when an Ubuntu Update is installed?

It has no sense. The Ubuntu Update must have all the things that the
update need.

I have installed this:

sudo apt install linux-generic
and this:
sudo apt install linux-generic-hwe-20.04

but it doesn't work.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1933361

Title:
  Audio Problem, soundcard not detected

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Hi,

  After last patch in Ubuntu 20.04.2 LTS, I have lost my audio.

  I have got an Asus monitor with speakers inside the monitor. The sound
  come to the monitor from the HDMI cable.

  My GPU is an GTX 1080 Ti.

  I have got a KVM Switch in which is connected my monitor, Keyboard and
  Mouse.

  Before the last update of Ubuntu, all worked well.

  When I go to settings in Ubuntu, I couldn't watch any audio device
  check the image attached.

  Regards.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.11.0-22.23~20.04.1-generic 5.11.21
  Uname: Linux 5.11.0-22-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.18
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Jun 23 17:30:22 2021
  InstallationDate: Installed on 2021-01-14 (159 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/04/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3001
  dmi.board.asset.tag: Default string
  dmi.board.name: PRIME X570-PRO
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3001:bd12/04/2020:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX570-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: System Product Name
  dmi.product.sku: SKU
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1933361/+subscriptions

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[Touch-packages] [Bug 1933361] Re: Audio Problem, soundcard not detected

2021-06-23 Thread Víctor
Added aditional info.

** Attachment added: "lspcik.txt"
   
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1933361/+attachment/5506502/+files/lspcik.txt

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1933361

Title:
  Audio Problem, soundcard not detected

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Hi,

  After last patch in Ubuntu 20.04.2 LTS, I have lost my audio.

  I have got an Asus monitor with speakers inside the monitor. The sound
  come to the monitor from the HDMI cable.

  My GPU is an GTX 1080 Ti.

  I have got a KVM Switch in which is connected my monitor, Keyboard and
  Mouse.

  Before the last update of Ubuntu, all worked well.

  When I go to settings in Ubuntu, I couldn't watch any audio device
  check the image attached.

  Regards.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.11.0-22.23~20.04.1-generic 5.11.21
  Uname: Linux 5.11.0-22-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.18
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Jun 23 17:30:22 2021
  InstallationDate: Installed on 2021-01-14 (159 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/04/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3001
  dmi.board.asset.tag: Default string
  dmi.board.name: PRIME X570-PRO
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3001:bd12/04/2020:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX570-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: System Product Name
  dmi.product.sku: SKU
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1933361/+subscriptions

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[Touch-packages] [Bug 1933361] Re: Audio Problem, soundcard not detected

2021-06-23 Thread Víctor
Added aditional info.

** Attachment added: "prevboot.txt"
   
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1933361/+attachment/5506501/+files/prevboot.txt

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1933361

Title:
  Audio Problem, soundcard not detected

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Hi,

  After last patch in Ubuntu 20.04.2 LTS, I have lost my audio.

  I have got an Asus monitor with speakers inside the monitor. The sound
  come to the monitor from the HDMI cable.

  My GPU is an GTX 1080 Ti.

  I have got a KVM Switch in which is connected my monitor, Keyboard and
  Mouse.

  Before the last update of Ubuntu, all worked well.

  When I go to settings in Ubuntu, I couldn't watch any audio device
  check the image attached.

  Regards.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.11.0-22.23~20.04.1-generic 5.11.21
  Uname: Linux 5.11.0-22-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.18
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Jun 23 17:30:22 2021
  InstallationDate: Installed on 2021-01-14 (159 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/04/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3001
  dmi.board.asset.tag: Default string
  dmi.board.name: PRIME X570-PRO
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3001:bd12/04/2020:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX570-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: System Product Name
  dmi.product.sku: SKU
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1933361/+subscriptions

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[Touch-packages] [Bug 1933361] [NEW] Audio Problem, soundcard not detected

2021-06-23 Thread Víctor
Public bug reported:

Hi,

After last patch in Ubuntu 20.04.2 LTS, I have lost my audio.

I have got an Asus monitor with speakers inside the monitor. The sound
come to the monitor from the HDMI cable.

My GPU is an GTX 1080 Ti.

I have got a KVM Switch in which is connected my monitor, Keyboard and
Mouse.

Before the last update of Ubuntu, all worked well.

When I go to settings in Ubuntu, I couldn't watch any audio device check
the image attached.

Regards.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.11.0-22.23~20.04.1-generic 5.11.21
Uname: Linux 5.11.0-22-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Jun 23 17:30:22 2021
InstallationDate: Installed on 2021-01-14 (159 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/04/2020
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3001
dmi.board.asset.tag: Default string
dmi.board.name: PRIME X570-PRO
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3001:bd12/04/2020:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX570-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

** Affects: alsa-driver (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug focal third-party-packages

** Attachment added: "Captura de pantalla de 2021-06-23 17-35-37.png"
   
https://bugs.launchpad.net/bugs/1933361/+attachment/5506495/+files/Captura%20de%20pantalla%20de%202021-06-23%2017-35-37.png

** Description changed:

  Hi,
  
  After last patch in Ubuntu 20.04.2 LTS, I have lost my audio.
  
  I have got an Asus monitor with speakers inside the monitor. The sound
  come to the monitor from the HDMI cable.
  
  My GPU is an GTX 1080 Ti.
  
+ I have got a KVM Switch in which is connected my Screen, Keyboard and
+ Mouse.
+ 
+ Before the last update of Ubuntu, all worked well.
+ 
  When I go to settings in Ubuntu, I couldn't watch any audio device check
  the image attached.
- 
  
  Regards.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.11.0-22.23~20.04.1-generic 5.11.21
  Uname: Linux 5.11.0-22-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.18
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Jun 23 17:30:22 2021
  InstallationDate: Installed on 2021-01-14 (159 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  PackageArchitecture: all
  ProcEnviron:
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=
-  LANG=es_ES.UTF-8
-  SHELL=/bin/bash
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=
+  LANG=es_ES.UTF-8
+  SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/04/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3001
  dmi.board.asset.tag: Default string
  dmi.board.name: PRIME X570-PRO
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3001:bd12/04/2020:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX570-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: System Product Name
  dmi.product.sku: SKU
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

** Description changed:

  Hi,
  
  After last patch in Ubuntu 20.04.2 LTS, I have lost my audio.
  
  I have got an Asus monitor with speakers inside the monitor. The sound
  come to the monitor from 

[Touch-packages] [Bug 1897307] Re: [X470 AORUS GAMING 7 WIFI, Nvidia GPU 82 HDMI/DP, Digital Out, HDMI] Playback problem

2020-11-15 Thread Víctor
Same again,when I updated my Ubuntu 20.04.1 LTS, sometimes when I switch
on my PC, I lose one of my outputs of audio. For example, I switch on
the PC and the HDMI DisplayPort2 GP102 Audio Contoller doesn't appear in
the settings > Sound.

I need to reboot the PC and sometings if you have good luck it appears
again, if not, you need to reboot again and again and again.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1897307

Title:
  [X470 AORUS GAMING 7 WIFI, Nvidia GPU 82 HDMI/DP, Digital Out, HDMI]
  Playback problem

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  After last update, I have lost the sound of my Asus Monitor which has
  got speakers.

  It is a problem with ALSA Audio because, the last update installed
  some patch of ALSA.

  Now, when I use for example VLC and try to change to my HDMI Audio
  Controller, it works well, but If I do the same thing with a videogame
  of Steam, like DOTA 2, I can't obtain the sound of the game in my Asus
  Monitor.

  I installed Pulse Audio to select the sound card which I want to use,
  and when I try to change the sound card of the application DOTA 2, it
  is impossible, I can't. I change it in the menu, but the option comes
  back to USB Speakers.

  Please solve it, I have lost my speakers with this update.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.4.0-48.52-generic 5.4.60
  Uname: Linux 5.4.0-48-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.9
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Sep 25 17:32:21 2020
  InstallationDate: Installed on 2020-04-24 (153 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia failed
  Symptom_Card: GP102 HDMI Audio Controller - HDA NVidia
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: None of the above
  Title: [X470 AORUS GAMING 7 WIFI, Nvidia GPU 82 HDMI/DP, Digital Out, HDMI] 
Playback problem
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/27/2019
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F50
  dmi.board.asset.tag: Default string
  dmi.board.name: X470 AORUS GAMING 7 WIFI-CF
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrF50:bd11/27/2019:svnGigabyteTechnologyCo.,Ltd.:pnX470AORUSGAMING7WIFI:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnX470AORUSGAMING7WIFI-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: Default string
  dmi.product.name: X470 AORUS GAMING 7 WIFI
  dmi.product.sku: Default string
  dmi.product.version: Default string
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1897307/+subscriptions

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[Touch-packages] [Bug 1897307] [NEW] [X470 AORUS GAMING 7 WIFI, Nvidia GPU 82 HDMI/DP, Digital Out, HDMI] Playback problem

2020-09-25 Thread Víctor
Public bug reported:

After last update, I have lost the sound of my Asus Monitor which has
got speakers.

It is a problem with ALSA Audio because, the last update installed some
patch of ALSA.

Now, when I use for example VLC and try to change to my HDMI Audio
Controller, it works well, but If I do the same thing with a videogame
of Steam, like DOTA 2, I can't obtain the sound of the game in my Asus
Monitor.

I installed Pulse Audio to select the sound card which I want to use,
and when I try to change the sound card of the application DOTA 2, it is
impossible, I can't. I change it in the menu, but the option comes back
to USB Speakers.

Please solve it, I have lost my speakers with this update.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-48.52-generic 5.4.60
Uname: Linux 5.4.0-48-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.9
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Fri Sep 25 17:32:21 2020
InstallationDate: Installed on 2020-04-24 (153 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia failed
Symptom_Card: GP102 HDMI Audio Controller - HDA NVidia
Symptom_Jack: Digital Out, HDMI
Symptom_Type: None of the above
Title: [X470 AORUS GAMING 7 WIFI, Nvidia GPU 82 HDMI/DP, Digital Out, HDMI] 
Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/27/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F50
dmi.board.asset.tag: Default string
dmi.board.name: X470 AORUS GAMING 7 WIFI-CF
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrF50:bd11/27/2019:svnGigabyteTechnologyCo.,Ltd.:pnX470AORUSGAMING7WIFI:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnX470AORUSGAMING7WIFI-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: X470 AORUS GAMING 7 WIFI
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

** Affects: alsa-driver (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug focal

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1897307

Title:
  [X470 AORUS GAMING 7 WIFI, Nvidia GPU 82 HDMI/DP, Digital Out, HDMI]
  Playback problem

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  After last update, I have lost the sound of my Asus Monitor which has
  got speakers.

  It is a problem with ALSA Audio because, the last update installed
  some patch of ALSA.

  Now, when I use for example VLC and try to change to my HDMI Audio
  Controller, it works well, but If I do the same thing with a videogame
  of Steam, like DOTA 2, I can't obtain the sound of the game in my Asus
  Monitor.

  I installed Pulse Audio to select the sound card which I want to use,
  and when I try to change the sound card of the application DOTA 2, it
  is impossible, I can't. I change it in the menu, but the option comes
  back to USB Speakers.

  Please solve it, I have lost my speakers with this update.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.4.0-48.52-generic 5.4.60
  Uname: Linux 5.4.0-48-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.9
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Sep 25 17:32:21 2020
  InstallationDate: Installed on 2020-04-24 (153 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia failed
  Symptom_Card: GP102 HDMI Audio Controller - HDA NVidia
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: None of the above
  Title: [X470 AORUS GAMING 7 WIFI, Nvidia GPU 82 HDMI/DP, Digital Out, HDMI] 
Playback problem
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/27/2019
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F50
  dmi.board.asset.tag: Default string
  dmi.board.name: X470 AORUS GAMING 7 WIFI-CF
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: 

[Touch-packages] [Bug 1897307] Re: [X470 AORUS GAMING 7 WIFI, Nvidia GPU 82 HDMI/DP, Digital Out, HDMI] Playback problem

2020-09-25 Thread Víctor
When I disconnect the headphones and next launch DOTA 2 with HDMI Audio
Device, It works, but I need to disconnect my headphones all the time.

Is annoying to do that all the time.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1897307

Title:
  [X470 AORUS GAMING 7 WIFI, Nvidia GPU 82 HDMI/DP, Digital Out, HDMI]
  Playback problem

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  After last update, I have lost the sound of my Asus Monitor which has
  got speakers.

  It is a problem with ALSA Audio because, the last update installed
  some patch of ALSA.

  Now, when I use for example VLC and try to change to my HDMI Audio
  Controller, it works well, but If I do the same thing with a videogame
  of Steam, like DOTA 2, I can't obtain the sound of the game in my Asus
  Monitor.

  I installed Pulse Audio to select the sound card which I want to use,
  and when I try to change the sound card of the application DOTA 2, it
  is impossible, I can't. I change it in the menu, but the option comes
  back to USB Speakers.

  Please solve it, I have lost my speakers with this update.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.4.0-48.52-generic 5.4.60
  Uname: Linux 5.4.0-48-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.9
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Sep 25 17:32:21 2020
  InstallationDate: Installed on 2020-04-24 (153 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia failed
  Symptom_Card: GP102 HDMI Audio Controller - HDA NVidia
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: None of the above
  Title: [X470 AORUS GAMING 7 WIFI, Nvidia GPU 82 HDMI/DP, Digital Out, HDMI] 
Playback problem
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/27/2019
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F50
  dmi.board.asset.tag: Default string
  dmi.board.name: X470 AORUS GAMING 7 WIFI-CF
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrF50:bd11/27/2019:svnGigabyteTechnologyCo.,Ltd.:pnX470AORUSGAMING7WIFI:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnX470AORUSGAMING7WIFI-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: Default string
  dmi.product.name: X470 AORUS GAMING 7 WIFI
  dmi.product.sku: Default string
  dmi.product.version: Default string
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1897307/+subscriptions

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[Touch-packages] [Bug 1896385] [NEW] Xorg freeze

2020-09-20 Thread Víctor
Public bug reported:

When I was playing Desperado III in Steam, the game closed and I went
back to desktop.

I typed this command to try to help you. I think that the problem is
Geoclue, that finish the process and next restart the process but I
don't know.

I haven't got any GPS localization system in my PC.

pitx@Pitx-PC:~$ journalctl -e
sep 20 16:12:38 Pitx-PC rtkit-daemon[1257]: Supervising 5 threads of 2 processe>
sep 20 16:12:38 Pitx-PC rtkit-daemon[1257]: Successfully made thread 13242 of p>
sep 20 16:12:38 Pitx-PC rtkit-daemon[1257]: Supervising 6 threads of 3 processe>
sep 20 16:12:38 Pitx-PC rtkit-daemon[1257]: Supervising 6 threads of 3 processe>
sep 20 16:12:38 Pitx-PC rtkit-daemon[1257]: Supervising 6 threads of 3 processe>
sep 20 16:12:38 Pitx-PC rtkit-daemon[1257]: Supervising 6 threads of 3 processe>
sep 20 16:12:38 Pitx-PC rtkit-daemon[1257]: Supervising 6 threads of 3 processe>
sep 20 16:12:39 Pitx-PC rtkit-daemon[1257]: Supervising 6 threads of 3 processe>
sep 20 16:12:39 Pitx-PC rtkit-daemon[1257]: Supervising 6 threads of 3 processe>
sep 20 16:13:05 Pitx-PC systemd[1]: systemd-hostnamed.service: Succeeded.
sep 20 16:13:09 Pitx-PC geoclue[11042]: Service not used for 60 seconds. Shutti>
sep 20 16:13:09 Pitx-PC systemd[1]: geoclue.service: Succeeded.
sep 20 16:13:38 Pitx-PC rtkit-daemon[1257]: Supervising 6 threads of 3 processe>
sep 20 16:13:38 Pitx-PC rtkit-daemon[1257]: Supervising 6 threads of 3 processe>
sep 20 16:13:49 Pitx-PC systemd[1704]: Started Application launched by gnome-sh>
sep 20 16:13:49 Pitx-PC dbus-daemon[1716]: [session uid=1000 pid=1716] Activati>
sep 20 16:13:49 Pitx-PC systemd[1704]: Created slice apps.slice.
sep 20 16:13:49 Pitx-PC systemd[1704]: Created slice apps-org.gnome.Terminal.sl>
sep 20 16:13:49 Pitx-PC systemd[1704]: Starting GNOME Terminal Server...
sep 20 16:13:49 Pitx-PC dbus-daemon[1716]: [session uid=1000 pid=1716] Successf>
sep 20 16:13:49 Pitx-PC systemd[1704]: Started GNOME Terminal Server.
sep 20 16:13:49 Pitx-PC systemd[1704]: Started VTE child process 13515 launched>
sep 20 16:13:49 Pitx-PC systemd[1704]: gnome-launched-org.gnome.Terminal.deskto>
lines 986-1008/1008 (END)
sep 20 16:12:38 Pitx-PC rtkit-daemon[1257]: Supervising 5 threads of 2 
processes of 2 users.
sep 20 16:12:38 Pitx-PC rtkit-daemon[1257]: Successfully made thread 13242 of 
process 13161 owned by '1000' RT at priority 10.
sep 20 16:12:38 Pitx-PC rtkit-daemon[1257]: Supervising 6 threads of 3 
processes of 2 users.
sep 20 16:12:38 Pitx-PC rtkit-daemon[1257]: Supervising 6 threads of 3 
processes of 2 users.
sep 20 16:12:38 Pitx-PC rtkit-daemon[1257]: Supervising 6 threads of 3 
processes of 2 users.
sep 20 16:12:38 Pitx-PC rtkit-daemon[1257]: Supervising 6 threads of 3 
processes of 2 users.
sep 20 16:12:38 Pitx-PC rtkit-daemon[1257]: Supervising 6 threads of 3 
processes of 2 users.
sep 20 16:12:39 Pitx-PC rtkit-daemon[1257]: Supervising 6 threads of 3 
processes of 2 users.
sep 20 16:12:39 Pitx-PC rtkit-daemon[1257]: Supervising 6 threads of 3 
processes of 2 users.
sep 20 16:13:05 Pitx-PC systemd[1]: systemd-hostnamed.service: Succeeded.
sep 20 16:13:09 Pitx-PC geoclue[11042]: Service not used for 60 seconds. 
Shutting down..
sep 20 16:13:09 Pitx-PC systemd[1]: geoclue.service: Succeeded.
sep 20 16:13:38 Pitx-PC rtkit-daemon[1257]: Supervising 6 threads of 3 
processes of 2 users.
sep 20 16:13:38 Pitx-PC rtkit-daemon[1257]: Supervising 6 threads of 3 
processes of 2 users.
sep 20 16:13:49 Pitx-PC systemd[1704]: Started Application launched by 
gnome-shell.
sep 20 16:13:49 Pitx-PC dbus-daemon[1716]: [session uid=1000 pid=1716] 
Activating via systemd: service name='org.gnome.Terminal' 
unit='gnome-terminal-server.service' requested by ':1.1031' (uid=1000 pid=13505>
sep 20 16:13:49 Pitx-PC systemd[1704]: Created slice apps.slice.
sep 20 16:13:49 Pitx-PC systemd[1704]: Created slice 
apps-org.gnome.Terminal.slice.
sep 20 16:13:49 Pitx-PC systemd[1704]: Starting GNOME Terminal Server...
sep 20 16:13:49 Pitx-PC dbus-daemon[1716]: [session uid=1000 pid=1716] 
Successfully activated service 'org.gnome.Terminal'
sep 20 16:13:49 Pitx-PC systemd[1704]: Started GNOME Terminal Server.
sep 20 16:13:49 Pitx-PC systemd[1704]: Started VTE child process 13515 launched 
by gnome-terminal-server process 13508.
sep 20 16:13:49 Pitx-PC systemd[1704]: 
gnome-launched-org.gnome.Terminal.desktop-13502.scope: Succeeded.
~

~
~
~
~
lines 986-1008/1008 (END)
sep 20 16:12:38 Pitx-PC rtkit-daemon[1257]: Supervising 5 threads of 2 
processes of 2 users.
sep 20 16:12:38 Pitx-PC rtkit-daemon[1257]: Successfully made thread 13242 of 
process 13161 owned by '1000' RT at priority 10.
sep 20 16:12:38 Pitx-PC rtkit-daemon[1257]: Supervising 6 threads of 3 
processes of 2 users.
sep 20 16:12:38 Pitx-PC rtkit-daemon[1257]: Supervising 6 threads of 3 
processes of 2 users.
sep 20 16:12:38 Pitx-PC rtkit-daemon[1257]: Supervising 6 threads of 3 
processes of 2 users.
sep 20 16:12:38 Pitx-PC rtkit-daemon[1257]: 

[Touch-packages] [Bug 1896257] [NEW] Xorg freeze

2020-09-18 Thread Víctor
Public bug reported:

Another freeze will playing videogames.

I was playing MotoGP19 via Steam Proton, and the complete operating
system froze.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-47.51-generic 5.4.55
Uname: Linux 5.4.0-47-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Es un directorio: 
'/proc/driver/nvidia/gpus/:09:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module  440.100  Fri May 29 08:45:51 
UTC 2020
 GCC version:  gcc version 9.3.0 (Ubuntu 9.3.0-10ubuntu2)
ApportVersion: 2.20.11-0ubuntu27.8
Architecture: amd64
BootLog: Error: [Errno 13] Permiso denegado: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri Sep 18 18:02:39 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus:
 nvidia, 440.100, 5.4.0-37-generic, x86_64: installed
 nvidia, 440.100, 5.4.0-45-generic, x86_64: installed
 nvidia, 440.100, 5.4.0-47-generic, x86_64: installed
ExtraDebuggingInterest: No
GpuHangFrequency: Once a week
GpuHangReproducibility: Occurs more often under certain circumstances
GpuHangStarted: I don't know
GraphicsCard:
 NVIDIA Corporation GP102 [GeForce GTX 1080 Ti] [10de:1b06] (rev a1) (prog-if 
00 [VGA controller])
   Subsystem: Gigabyte Technology Co., Ltd GP102 [GeForce GTX 1080 Ti] 
[1458:3752]
InstallationDate: Installed on 2020-04-24 (146 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Gigabyte Technology Co., Ltd. X470 AORUS GAMING 7 WIFI
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-47-generic 
root=UUID=de8f79b3-6f06-4293-9d8c-ed2a147342a5 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/27/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F50
dmi.board.asset.tag: Default string
dmi.board.name: X470 AORUS GAMING 7 WIFI-CF
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrF50:bd11/27/2019:svnGigabyteTechnologyCo.,Ltd.:pnX470AORUSGAMING7WIFI:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnX470AORUSGAMING7WIFI-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: X470 AORUS GAMING 7 WIFI
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

** Affects: xorg (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug focal freeze ubuntu

** Attachment added: "prevboot.txt"
   
https://bugs.launchpad.net/bugs/1896257/+attachment/5412228/+files/prevboot.txt

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1896257

Title:
  Xorg freeze

Status in xorg package in Ubuntu:
  New

Bug description:
  Another freeze will playing videogames.

  I was playing MotoGP19 via Steam Proton, and the complete operating
  system froze.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: xorg 1:7.7+19ubuntu14
  ProcVersionSignature: Ubuntu 5.4.0-47.51-generic 5.4.55
  Uname: Linux 5.4.0-47-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Es un directorio: 
'/proc/driver/nvidia/gpus/:09:00.0'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.suspend: suspend hibernate resume
  .proc.driver.nvidia.suspend_depth: default modeset uvm
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  440.100  Fri May 29 08:45:51 
UTC 2020
   GCC version:  gcc version 9.3.0 (Ubuntu 9.3.0-10ubuntu2)
  ApportVersion: 2.20.11-0ubuntu27.8
  Architecture: amd64
  BootLog: Error: [Errno 13] Permiso denegado: 

[Touch-packages] [Bug 1893030] [NEW] Xorg freeze

2020-08-26 Thread Víctor
Public bug reported:

When I was playing a videogame in Steam (Wolcen Lords of Mayhem), Ubuntu
froze.

It was probably a problem with the Nvidia drivers or with Gnome Window
Manager I don't know.

I attached logs.

Thanks.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Es un directorio: 
'/proc/driver/nvidia/gpus/:09:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module  440.100  Fri May 29 08:45:51 
UTC 2020
 GCC version:  gcc version 9.3.0 (Ubuntu 9.3.0-10ubuntu2)
ApportVersion: 2.20.11-0ubuntu27.8
Architecture: amd64
BootLog: Error: [Errno 13] Permiso denegado: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Aug 26 12:36:16 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus:
 nvidia, 440.100, 5.4.0-37-generic, x86_64: installed
 nvidia, 440.100, 5.4.0-40-generic, x86_64: installed
 nvidia, 440.100, 5.4.0-42-generic, x86_64: installed
ExtraDebuggingInterest: No
GpuHangFrequency: Several times a week
GpuHangReproducibility: I don't know
GpuHangStarted: I don't know
GraphicsCard:
 NVIDIA Corporation GP102 [GeForce GTX 1080 Ti] [10de:1b06] (rev a1) (prog-if 
00 [VGA controller])
   Subsystem: Gigabyte Technology Co., Ltd GP102 [GeForce GTX 1080 Ti] 
[1458:3752]
InstallationDate: Installed on 2020-04-24 (123 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Gigabyte Technology Co., Ltd. X470 AORUS GAMING 7 WIFI
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic 
root=UUID=de8f79b3-6f06-4293-9d8c-ed2a147342a5 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/27/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F50
dmi.board.asset.tag: Default string
dmi.board.name: X470 AORUS GAMING 7 WIFI-CF
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrF50:bd11/27/2019:svnGigabyteTechnologyCo.,Ltd.:pnX470AORUSGAMING7WIFI:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnX470AORUSGAMING7WIFI-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: X470 AORUS GAMING 7 WIFI
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

** Affects: xorg (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug focal freeze ubuntu

** Attachment added: "prevboot.txt"
   
https://bugs.launchpad.net/bugs/1893030/+attachment/5404702/+files/prevboot.txt

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1893030

Title:
  Xorg freeze

Status in xorg package in Ubuntu:
  New

Bug description:
  When I was playing a videogame in Steam (Wolcen Lords of Mayhem),
  Ubuntu froze.

  It was probably a problem with the Nvidia drivers or with Gnome Window
  Manager I don't know.

  I attached logs.

  Thanks.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: xorg 1:7.7+19ubuntu14
  ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
  Uname: Linux 5.4.0-42-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Es un directorio: 
'/proc/driver/nvidia/gpus/:09:00.0'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.suspend: suspend hibernate resume
  .proc.driver.nvidia.suspend_depth: default modeset uvm
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel 

[Touch-packages] [Bug 1892249] [NEW] Xorg crash

2020-08-19 Thread Víctor
Public bug reported:

System crashed and I needed to reboot.

The screen turned in black and I couldn't do nothing.

I attached files here.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Es un directorio: 
'/proc/driver/nvidia/gpus/:09:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module  440.100  Fri May 29 08:45:51 
UTC 2020
 GCC version:  gcc version 9.3.0 (Ubuntu 9.3.0-10ubuntu2)
ApportVersion: 2.20.11-0ubuntu27.6
Architecture: amd64
BootLog: Error: [Errno 13] Permiso denegado: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Aug 19 22:32:22 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus:
 nvidia, 440.100, 5.4.0-37-generic, x86_64: installed
 nvidia, 440.100, 5.4.0-40-generic, x86_64: installed
 nvidia, 440.100, 5.4.0-42-generic, x86_64: installed
GraphicsCard:
 NVIDIA Corporation GP102 [GeForce GTX 1080 Ti] [10de:1b06] (rev a1) (prog-if 
00 [VGA controller])
   Subsystem: Gigabyte Technology Co., Ltd GP102 [GeForce GTX 1080 Ti] 
[1458:3752]
InstallationDate: Installed on 2020-04-24 (117 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Gigabyte Technology Co., Ltd. X470 AORUS GAMING 7 WIFI
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic 
root=UUID=de8f79b3-6f06-4293-9d8c-ed2a147342a5 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg crash
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/27/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F50
dmi.board.asset.tag: Default string
dmi.board.name: X470 AORUS GAMING 7 WIFI-CF
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrF50:bd11/27/2019:svnGigabyteTechnologyCo.,Ltd.:pnX470AORUSGAMING7WIFI:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnX470AORUSGAMING7WIFI-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: X470 AORUS GAMING 7 WIFI
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

** Affects: xorg (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug crash focal ubuntu

** Attachment added: "lspcik.txt"
   https://bugs.launchpad.net/bugs/1892249/+attachment/5402869/+files/lspcik.txt

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1892249

Title:
  Xorg crash

Status in xorg package in Ubuntu:
  New

Bug description:
  System crashed and I needed to reboot.

  The screen turned in black and I couldn't do nothing.

  I attached files here.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: xorg 1:7.7+19ubuntu14
  ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
  Uname: Linux 5.4.0-42-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Es un directorio: 
'/proc/driver/nvidia/gpus/:09:00.0'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.suspend: suspend hibernate resume
  .proc.driver.nvidia.suspend_depth: default modeset uvm
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  440.100  Fri May 29 08:45:51 
UTC 2020
   GCC version:  gcc version 9.3.0 (Ubuntu 9.3.0-10ubuntu2)
  ApportVersion: 2.20.11-0ubuntu27.6
  Architecture: amd64
  BootLog: Error: [Errno 13] Permiso denegado: '/var/log/boot.log'
  CasperMD5CheckResult: skip
  CompizPlugins: No value set for 

[Touch-packages] [Bug 1892249] Re: Xorg crash

2020-08-19 Thread Víctor
Another attach.

** Attachment added: "prevboot.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1892249/+attachment/5402890/+files/prevboot.txt

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1892249

Title:
  Xorg crash

Status in xorg package in Ubuntu:
  New

Bug description:
  System crashed and I needed to reboot.

  The screen turned in black and I couldn't do nothing.

  I attached files here.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: xorg 1:7.7+19ubuntu14
  ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
  Uname: Linux 5.4.0-42-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Es un directorio: 
'/proc/driver/nvidia/gpus/:09:00.0'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.suspend: suspend hibernate resume
  .proc.driver.nvidia.suspend_depth: default modeset uvm
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  440.100  Fri May 29 08:45:51 
UTC 2020
   GCC version:  gcc version 9.3.0 (Ubuntu 9.3.0-10ubuntu2)
  ApportVersion: 2.20.11-0ubuntu27.6
  Architecture: amd64
  BootLog: Error: [Errno 13] Permiso denegado: '/var/log/boot.log'
  CasperMD5CheckResult: skip
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Aug 19 22:32:22 2020
  DistUpgraded: Fresh install
  DistroCodename: focal
  DistroVariant: ubuntu
  DkmsStatus:
   nvidia, 440.100, 5.4.0-37-generic, x86_64: installed
   nvidia, 440.100, 5.4.0-40-generic, x86_64: installed
   nvidia, 440.100, 5.4.0-42-generic, x86_64: installed
  GraphicsCard:
   NVIDIA Corporation GP102 [GeForce GTX 1080 Ti] [10de:1b06] (rev a1) (prog-if 
00 [VGA controller])
 Subsystem: Gigabyte Technology Co., Ltd GP102 [GeForce GTX 1080 Ti] 
[1458:3752]
  InstallationDate: Installed on 2020-04-24 (117 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Gigabyte Technology Co., Ltd. X470 AORUS GAMING 7 WIFI
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic 
root=UUID=de8f79b3-6f06-4293-9d8c-ed2a147342a5 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  Title: Xorg crash
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/27/2019
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F50
  dmi.board.asset.tag: Default string
  dmi.board.name: X470 AORUS GAMING 7 WIFI-CF
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrF50:bd11/27/2019:svnGigabyteTechnologyCo.,Ltd.:pnX470AORUSGAMING7WIFI:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnX470AORUSGAMING7WIFI-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: Default string
  dmi.product.name: X470 AORUS GAMING 7 WIFI
  dmi.product.sku: Default string
  dmi.product.version: Default string
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.101-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20200226-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

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[Touch-packages] [Bug 1891086] [NEW] Xorg crash Display bug Nvidia

2020-08-10 Thread Víctor
Public bug reported:

Hi, I have got a Nvidia GTX 1080 Ti and when I was playing Just cause 3
(with Steam Proton) and finish the game, all looks well, but 30-60
seconds later, the system crash turning my screen in black. I couldn't
watch nothing and I needed to restart the system.

I attach some logs.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Es un directorio: 
'/proc/driver/nvidia/gpus/:09:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module  440.100  Fri May 29 08:45:51 
UTC 2020
 GCC version:  gcc version 9.3.0 (Ubuntu 9.3.0-10ubuntu2)
ApportVersion: 2.20.11-0ubuntu27.6
Architecture: amd64
BootLog: Error: [Errno 13] Permiso denegado: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Aug 10 22:48:08 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus:
 nvidia, 440.100, 5.4.0-37-generic, x86_64: installed
 nvidia, 440.100, 5.4.0-40-generic, x86_64: installed
 nvidia, 440.100, 5.4.0-42-generic, x86_64: installed
ExtraDebuggingInterest: No
GraphicsCard:
 NVIDIA Corporation GP102 [GeForce GTX 1080 Ti] [10de:1b06] (rev a1) (prog-if 
00 [VGA controller])
   Subsystem: Gigabyte Technology Co., Ltd GP102 [GeForce GTX 1080 Ti] 
[1458:3752]
InstallationDate: Installed on 2020-04-24 (108 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Gigabyte Technology Co., Ltd. X470 AORUS GAMING 7 WIFI
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic 
root=UUID=de8f79b3-6f06-4293-9d8c-ed2a147342a5 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg crash
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/27/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F50
dmi.board.asset.tag: Default string
dmi.board.name: X470 AORUS GAMING 7 WIFI-CF
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrF50:bd11/27/2019:svnGigabyteTechnologyCo.,Ltd.:pnX470AORUSGAMING7WIFI:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnX470AORUSGAMING7WIFI-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: X470 AORUS GAMING 7 WIFI
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

** Affects: xorg (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug crash focal ubuntu

** Attachment added: "prevboot.txt"
   
https://bugs.launchpad.net/bugs/1891086/+attachment/5400507/+files/prevboot.txt

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Title:
  Xorg crash Display bug Nvidia

Status in xorg package in Ubuntu:
  New

Bug description:
  Hi, I have got a Nvidia GTX 1080 Ti and when I was playing Just cause
  3 (with Steam Proton) and finish the game, all looks well, but 30-60
  seconds later, the system crash turning my screen in black. I couldn't
  watch nothing and I needed to restart the system.

  I attach some logs.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: xorg 1:7.7+19ubuntu14
  ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
  Uname: Linux 5.4.0-42-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Es un directorio: 
'/proc/driver/nvidia/gpus/:09:00.0'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.suspend: suspend hibernate resume
  .proc.driver.nvidia.suspend_depth: default modeset uvm
  

[Touch-packages] [Bug 1891086] Re: Xorg crash Display bug Nvidia

2020-08-10 Thread Víctor
Here another attach.

** Attachment added: "lspcik.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1891086/+attachment/5400528/+files/lspcik.txt

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Title:
  Xorg crash Display bug Nvidia

Status in xorg package in Ubuntu:
  New

Bug description:
  Hi, I have got a Nvidia GTX 1080 Ti and when I was playing Just cause
  3 (with Steam Proton) and finish the game, all looks well, but 30-60
  seconds later, the system crash turning my screen in black. I couldn't
  watch nothing and I needed to restart the system.

  I attach some logs.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: xorg 1:7.7+19ubuntu14
  ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
  Uname: Linux 5.4.0-42-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  .proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Es un directorio: 
'/proc/driver/nvidia/gpus/:09:00.0'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.suspend: suspend hibernate resume
  .proc.driver.nvidia.suspend_depth: default modeset uvm
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  440.100  Fri May 29 08:45:51 
UTC 2020
   GCC version:  gcc version 9.3.0 (Ubuntu 9.3.0-10ubuntu2)
  ApportVersion: 2.20.11-0ubuntu27.6
  Architecture: amd64
  BootLog: Error: [Errno 13] Permiso denegado: '/var/log/boot.log'
  CasperMD5CheckResult: skip
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Aug 10 22:48:08 2020
  DistUpgraded: Fresh install
  DistroCodename: focal
  DistroVariant: ubuntu
  DkmsStatus:
   nvidia, 440.100, 5.4.0-37-generic, x86_64: installed
   nvidia, 440.100, 5.4.0-40-generic, x86_64: installed
   nvidia, 440.100, 5.4.0-42-generic, x86_64: installed
  ExtraDebuggingInterest: No
  GraphicsCard:
   NVIDIA Corporation GP102 [GeForce GTX 1080 Ti] [10de:1b06] (rev a1) (prog-if 
00 [VGA controller])
 Subsystem: Gigabyte Technology Co., Ltd GP102 [GeForce GTX 1080 Ti] 
[1458:3752]
  InstallationDate: Installed on 2020-04-24 (108 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Gigabyte Technology Co., Ltd. X470 AORUS GAMING 7 WIFI
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic 
root=UUID=de8f79b3-6f06-4293-9d8c-ed2a147342a5 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  Title: Xorg crash
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/27/2019
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F50
  dmi.board.asset.tag: Default string
  dmi.board.name: X470 AORUS GAMING 7 WIFI-CF
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrF50:bd11/27/2019:svnGigabyteTechnologyCo.,Ltd.:pnX470AORUSGAMING7WIFI:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnX470AORUSGAMING7WIFI-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: Default string
  dmi.product.name: X470 AORUS GAMING 7 WIFI
  dmi.product.sku: Default string
  dmi.product.version: Default string
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.101-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20200226-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

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[Touch-packages] [Bug 1888120] Re: Headphones detected like Speakers and Volume Problem

2020-08-08 Thread Víctor
In Windows and in some games, you have got the option to select the
sound output.

For example, you can select headphones (auriculares in spanish) and the
sound is lower to not damage your ears. The other option is to select
speakers (altavoces in spanish), and in that case the sound is higher.

I don't know if Ubuntu has got the same option in the kernel or if in
Linux, maybe in Linux speakers and headphones are the same, and the
output volume you obtain it's equal and indifferent.

If it is, you can close the bug.

Thank you.

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Title:
  Headphones detected like Speakers and Volume Problem

Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  I bought a Kyus Headphones, this model exactly:
  https://www.pccomponentes.com/krom-kyus-auriculares-gaming

  and when I go to Settings/Sound in Ubuntu 20.04 LTS, I can watch
  Speakers - USB Audio Device, not Headphones.

  In Windows if the system detect the headphones like speakers, the
  sound is louder and upset, I think that Ubuntu should have a similar
  problem.

  Another problem is the control volume. When I change the volume using
  a key combination to up volume and down volume. If I up the volume
  when I have got 0 level, the volume doesn't ear in the two first steps
  that I pulsed UP volume. Other problem is, that if I press up volume
  it change a lot with only one press of up volume. This generate the
  situation of volume too low and when press up, the volume is too high.

  
  Thanks for your time.

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[Touch-packages] [Bug 1867733] [NEW] [GS43VR 6RE, Realtek ALC898, Black Mic, Rear] No autoswitch

2020-03-17 Thread Víctor León Contreras
Public bug reported:

There is no autoswitch and the mic is not detected

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.3.0-40.32~18.04.1-generic 5.3.18
Uname: Linux 5.3.0-40-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.11
Architecture: amd64
AudioDevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC1:  victorio   3988 F pulseaudio
 /dev/snd/controlC0:  victorio   3988 F pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Tue Mar 17 08:34:24 2020
InstallationDate: Installed on 2020-02-19 (26 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_Card: Audio Interno - HDA Intel PCH
Symptom_Jack: Black Mic, Rear
Symptom_Type: No auto-switch between inputs
Title: [GS43VR 6RE, Realtek ALC898, Black Mic, Rear] No autoswitch
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/14/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E14A3IMS.105
dmi.board.asset.tag: Default string
dmi.board.name: MS-14A3
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:0.A
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: Default string
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrE14A3IMS.105:bd09/14/2016:svnMicro-StarInternationalCo.,Ltd.:pnGS43VR6RE:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-14A3:rvrREV0.A:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrDefaultstring:
dmi.product.family: G
dmi.product.name: GS43VR 6RE
dmi.product.sku: 14A3.1
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.

** Affects: alsa-driver (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug bionic

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Title:
  [GS43VR 6RE, Realtek ALC898, Black Mic, Rear] No autoswitch

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  There is no autoswitch and the mic is not detected

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-40.32~18.04.1-generic 5.3.18
  Uname: Linux 5.3.0-40-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.9-0ubuntu7.11
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  victorio   3988 F pulseaudio
   /dev/snd/controlC0:  victorio   3988 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Mar 17 08:34:24 2020
  InstallationDate: Installed on 2020-02-19 (26 days ago)
  InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 
(20190805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_Card: Audio Interno - HDA Intel PCH
  Symptom_Jack: Black Mic, Rear
  Symptom_Type: No auto-switch between inputs
  Title: [GS43VR 6RE, Realtek ALC898, Black Mic, Rear] No autoswitch
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/14/2016
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: E14A3IMS.105
  dmi.board.asset.tag: Default string
  dmi.board.name: MS-14A3
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: REV:0.A
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 10
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrE14A3IMS.105:bd09/14/2016:svnMicro-StarInternationalCo.,Ltd.:pnGS43VR6RE:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-14A3:rvrREV0.A:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrDefaultstring:
  dmi.product.family: G
  dmi.product.name: GS43VR 6RE
  dmi.product.sku: 14A3.1
  dmi.product.version: REV:1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

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Re: [Touch-packages] [Bug 1672444] Re: Negative number of tabs at left of the browser

2017-03-30 Thread Víctor R . Ruiz
Oh, cool. Thanks, dinamic!

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https://bugs.launchpad.net/bugs/1672444

Title:
  Negative number of tabs at left of the browser

Status in Canonical System Image:
  Confirmed
Status in ubuntu-ui-extras package in Ubuntu:
  Confirmed

Bug description:
  I am not able to reproduce it. I opened the webbrowser-app after
  updating the silo to the new build, and maximized it. After minimizing
  it again, I spotted the negative number of hidden tabs at left. Not
  sure what steps do trigger this.

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[Touch-packages] [Bug 1676503] [NEW] Idle time to lock screen too short in desktop

2017-03-27 Thread Víctor R . Ruiz
Public bug reported:

For devices one minute of idle time to lock saves batteries, but in the
desktop, it's annoying. Currently, Unity8 default to just 1 minute
before locking the screen. Default time should match that of Unity7.

** Affects: canonical-devices-system-image
 Importance: Undecided
 Status: New

** Affects: unity8 (Ubuntu)
 Importance: Undecided
 Status: New

** Also affects: canonical-devices-system-image
   Importance: Undecided
   Status: New

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Title:
  Idle time to lock screen too short in desktop

Status in Canonical System Image:
  New
Status in unity8 package in Ubuntu:
  New

Bug description:
  For devices one minute of idle time to lock saves batteries, but in
  the desktop, it's annoying. Currently, Unity8 default to just 1 minute
  before locking the screen. Default time should match that of Unity7.

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[Touch-packages] [Bug 1527319] Re: Ubuntu 15.10 wifi disconnects WPA2-Enterprise connections

2017-03-24 Thread Víctor Montolío Ferrer
*** This bug is a duplicate of bug 1104476 ***
https://bugs.launchpad.net/bugs/1104476

** This bug has been marked a duplicate of bug 1104476
   Network manager cannot connect to WPA2/PEAP/MSCHAPv2 enterprise wifi 
networks without CA_Certificate, like Eduroam

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Title:
  Ubuntu 15.10 wifi disconnects WPA2-Enterprise connections

Status in network-manager package in Ubuntu:
  Confirmed
Status in wpa package in Ubuntu:
  Confirmed

Bug description:
  When connected to WPA2-Enterprise networks, connection will randomly
  drop.  Happens only on WPA2-Enterprise, not Personal, and only in
  15.10 (was fine in previous versions of ubuntu.)

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: wpasupplicant 2.4-0ubuntu3.2
  ProcVersionSignature: Ubuntu 4.2.0-21.25-generic 4.2.6
  Uname: Linux 4.2.0-21-generic x86_64
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Thu Dec 17 08:21:21 2015
  InstallationDate: Installed on 2014-04-04 (621 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326)
  SourcePackage: wpa
  UpgradeStatus: Upgraded to wily on 2015-11-15 (31 days ago)

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[Touch-packages] [Bug 1675800] [NEW] Warning banner shown after login in Dropbox

2017-03-24 Thread Víctor R . Ruiz
Public bug reported:

Test case.
- Using webbrowser-app from silo 2615, open dropbox.com.
- Introduce the credentials.

Expected result.
- User is correctly logged in.

Actual result.
- After user is logged, a warning banner appears, asking to switch to a 
supported browser.

** Affects: canonical-devices-system-image
 Importance: Undecided
 Status: New

** Affects: webbrowser-app (Ubuntu)
 Importance: Undecided
 Status: New

** Attachment added: "Screenshot from 2017-03-24 11-32-56.png"
   
https://bugs.launchpad.net/bugs/1675800/+attachment/4844494/+files/Screenshot%20from%202017-03-24%2011-32-56.png

** Also affects: canonical-devices-system-image
   Importance: Undecided
   Status: New

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Title:
  Warning banner shown after login in Dropbox

Status in Canonical System Image:
  New
Status in webbrowser-app package in Ubuntu:
  New

Bug description:
  Test case.
  - Using webbrowser-app from silo 2615, open dropbox.com.
  - Introduce the credentials.

  Expected result.
  - User is correctly logged in.

  Actual result.
  - After user is logged, a warning banner appears, asking to switch to a 
supported browser.

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[Touch-packages] [Bug 1675441] [NEW] Ubuntu keyboard is not a Unity8 dependency

2017-03-23 Thread Víctor R . Ruiz
Public bug reported:

Test case.
- Install unity8-desktop-session
- Login in Unity8.
- Check whether maliit-server is running.

Expected result.
- maliit-server is running.

Actual result.
- maliit-server is not running. ubuntu-keyboard is not an installed dependency.

Zesty on qemu VM.

** Affects: canonical-devices-system-image
 Importance: Undecided
 Status: New

** Affects: ubuntu-keyboard (Ubuntu)
 Importance: Undecided
 Status: New

** Affects: unity8 (Ubuntu)
 Importance: Undecided
 Status: New

** Also affects: canonical-devices-system-image
   Importance: Undecided
   Status: New

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https://bugs.launchpad.net/bugs/1675441

Title:
  Ubuntu keyboard is not a Unity8 dependency

Status in Canonical System Image:
  New
Status in ubuntu-keyboard package in Ubuntu:
  New
Status in unity8 package in Ubuntu:
  New

Bug description:
  Test case.
  - Install unity8-desktop-session
  - Login in Unity8.
  - Check whether maliit-server is running.

  Expected result.
  - maliit-server is running.

  Actual result.
  - maliit-server is not running. ubuntu-keyboard is not an installed 
dependency.

  Zesty on qemu VM.

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[Touch-packages] [Bug 1674931] Re: Unity8 only available in English on Desktop

2017-03-22 Thread Víctor R . Ruiz
** Also affects: canonical-devices-system-image
   Importance: Undecided
   Status: New

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https://bugs.launchpad.net/bugs/1674931

Title:
  Unity8 only available in English on Desktop

Status in Canonical System Image:
  New
Status in unity8 package in Ubuntu:
  New

Bug description:
  Test case.
  - Launch Unity8 session on Zesty.
  - Open System Settings > Language & Text.
  - Go to Display Language.

  Expected result.
  - Unity8 can be switched to other languages.

  Actual result.
  - Only English language is available.

  Tested in Zesty + Unity8-deb.

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[Touch-packages] [Bug 1674931] [NEW] Unity8 only available in English on Desktop

2017-03-22 Thread Víctor R . Ruiz
Public bug reported:

Test case.
- Launch Unity8 session on Zesty.
- Open System Settings > Language & Text.
- Go to Display Language.

Expected result.
- Unity8 can be switched to other languages.

Actual result.
- Only English language is available.

Tested in Zesty + Unity8-deb.

** Affects: unity8 (Ubuntu)
 Importance: Undecided
 Status: New

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https://bugs.launchpad.net/bugs/1674931

Title:
  Unity8 only available in English on Desktop

Status in unity8 package in Ubuntu:
  New

Bug description:
  Test case.
  - Launch Unity8 session on Zesty.
  - Open System Settings > Language & Text.
  - Go to Display Language.

  Expected result.
  - Unity8 can be switched to other languages.

  Actual result.
  - Only English language is available.

  Tested in Zesty + Unity8-deb.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1672444] [NEW] Negative number of tabs at left

2017-03-13 Thread Víctor R . Ruiz
Public bug reported:

I am not able to reproduce it. I opened the webbrowser-app after
updating the silo to the new build, and maximized it. After minimizing
it again, I spotted the negative number of hidden tabs at left. Not sure
what steps do trigger this.

** Affects: webbrowser-app (Ubuntu)
 Importance: Undecided
 Status: New

** Attachment added: "Screenshot_ubuntu-17.04_2017-03-13_15:17:51.png"
   
https://bugs.launchpad.net/bugs/1672444/+attachment/4837079/+files/Screenshot_ubuntu-17.04_2017-03-13_15%3A17%3A51.png

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https://bugs.launchpad.net/bugs/1672444

Title:
  Negative number of tabs at left

Status in webbrowser-app package in Ubuntu:
  New

Bug description:
  I am not able to reproduce it. I opened the webbrowser-app after
  updating the silo to the new build, and maximized it. After minimizing
  it again, I spotted the negative number of hidden tabs at left. Not
  sure what steps do trigger this.

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[Touch-packages] [Bug 1658117] [NEW] Camera app shows top menu

2017-01-20 Thread Víctor R . Ruiz
Public bug reported:

Test case.
- Open camera in device mode.

Expected result.
- Camera opens full screen and top menu hides.

Actual result.
- Camera opens full screen but top menu is not hidden.

current build number: 127
device name: frieza_arm64
channel: ubuntu-touch/staging/ubuntu

** Affects: canonical-devices-system-image
 Importance: Undecided
 Status: New

** Affects: unity8 (Ubuntu)
 Importance: Undecided
 Status: New

** Attachment added: "screenshot20170120_150844333.png"
   
https://bugs.launchpad.net/bugs/1658117/+attachment/4806821/+files/screenshot20170120_150844333.png

** Also affects: canonical-devices-system-image
   Importance: Undecided
   Status: New

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https://bugs.launchpad.net/bugs/1658117

Title:
  Camera app shows top menu

Status in Canonical System Image:
  New
Status in unity8 package in Ubuntu:
  New

Bug description:
  Test case.
  - Open camera in device mode.

  Expected result.
  - Camera opens full screen and top menu hides.

  Actual result.
  - Camera opens full screen but top menu is not hidden.

  current build number: 127
  device name: frieza_arm64
  channel: ubuntu-touch/staging/ubuntu

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[Touch-packages] [Bug 1655392] Re: [Wizard] Network list is cleared

2017-01-13 Thread Víctor R . Ruiz
** Attachment added: "_usr_bin_click.0.crash"
   
https://bugs.launchpad.net/ubuntu/+source/unity8/+bug/1655392/+attachment/4803823/+files/_usr_bin_click.0.crash

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Title:
  [Wizard] Network list is cleared

Status in indicator-network package in Ubuntu:
  New
Status in unity8 package in Ubuntu:
  New

Bug description:
  Test case.
  - Flash device.
  - Select language.
  - Tap next.

  Expected result.
  - Wifi screen shows the list of available networks and allows to configure 
them.

  Actual result.
  - Wifi screen briefly shows the list of available networks and then clears 
the list.

  current build number: 119
  device name: frieza_arm64
  channel: ubuntu-touch/staging/ubuntu

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[Touch-packages] [Bug 1655392] Re: [Wizard] Network list is cleared

2017-01-13 Thread Víctor R . Ruiz
** Attachment added: "_usr_bin_unity8-dash.32011.crash"
   
https://bugs.launchpad.net/ubuntu/+source/unity8/+bug/1655392/+attachment/4803822/+files/_usr_bin_unity8-dash.32011.crash

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https://bugs.launchpad.net/bugs/1655392

Title:
  [Wizard] Network list is cleared

Status in indicator-network package in Ubuntu:
  New
Status in unity8 package in Ubuntu:
  New

Bug description:
  Test case.
  - Flash device.
  - Select language.
  - Tap next.

  Expected result.
  - Wifi screen shows the list of available networks and allows to configure 
them.

  Actual result.
  - Wifi screen briefly shows the list of available networks and then clears 
the list.

  current build number: 119
  device name: frieza_arm64
  channel: ubuntu-touch/staging/ubuntu

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[Touch-packages] [Bug 1655345] Re: OSK doesn't appear on lock screen

2017-01-11 Thread Víctor R . Ruiz
*** This bug is a duplicate of bug 1654568 ***
https://bugs.launchpad.net/bugs/1654568

I'm not sure this is a duplication of that bug, because nothing happens
if the OSK area is pressed.

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Title:
  OSK doesn't appear on lock screen

Status in Canonical System Image:
  New
Status in unity8 package in Ubuntu:
  New

Bug description:
  Test case.
  - Reboot device.
  - Press on password text box.

  Expected result.
  - OSK appears.

  Actual result.
  - OSK doesn't appear, although the password box is located up, as if the OSK 
is opened.

  Opening and closing the indicators, and tapping again in the password
  text box makes it appear.

  
  current build number: 119
  device name: frieza_arm64
  channel: ubuntu-touch/staging/ubuntu

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[Touch-packages] [Bug 1655392] [NEW] [Wizard] Network list is cleared

2017-01-10 Thread Víctor R . Ruiz
Public bug reported:

Test case.
- Flash device.
- Select language.
- Tap next.

Expected result.
- Wifi screen shows the list of available networks and allows to configure them.

Actual result.
- Wifi screen briefly shows the list of available networks and then clears the 
list.

current build number: 119
device name: frieza_arm64
channel: ubuntu-touch/staging/ubuntu

** Affects: unity8 (Ubuntu)
 Importance: Undecided
 Status: New

** Also affects: canonical-devices-system-image
   Importance: Undecided
   Status: New

** Summary changed:

- [Wizard] Network list gets empty
+ [Wizard] Network list is cleared

** No longer affects: canonical-devices-system-image

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Title:
  [Wizard] Network list is cleared

Status in unity8 package in Ubuntu:
  New

Bug description:
  Test case.
  - Flash device.
  - Select language.
  - Tap next.

  Expected result.
  - Wifi screen shows the list of available networks and allows to configure 
them.

  Actual result.
  - Wifi screen briefly shows the list of available networks and then clears 
the list.

  current build number: 119
  device name: frieza_arm64
  channel: ubuntu-touch/staging/ubuntu

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1655392] Re: [Wizard] Network list is cleared

2017-01-10 Thread Víctor R . Ruiz
After a while, the network list is displayed again.

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Title:
  [Wizard] Network list is cleared

Status in unity8 package in Ubuntu:
  New

Bug description:
  Test case.
  - Flash device.
  - Select language.
  - Tap next.

  Expected result.
  - Wifi screen shows the list of available networks and allows to configure 
them.

  Actual result.
  - Wifi screen briefly shows the list of available networks and then clears 
the list.

  current build number: 119
  device name: frieza_arm64
  channel: ubuntu-touch/staging/ubuntu

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1655352] [NEW] OSK doesn't type in portrait mode

2017-01-10 Thread Víctor R . Ruiz
Public bug reported:

Test case.
- Open Messages.
- Create a new message.
- Tap on the message text box -> OSK appears.
- Type a message.

Expected result.
- The keys are activated and introduced on the text box.

Actual result.
- Every key stroke closes and open the OSK, and text is not introduced.

current build number: 119
device name: frieza_arm64
channel: ubuntu-touch/staging/ubuntu

** Affects: canonical-devices-system-image
 Importance: Undecided
 Status: New

** Affects: ubuntu-keyboard (Ubuntu)
 Importance: Undecided
 Status: New

** Also affects: canonical-devices-system-image
   Importance: Undecided
   Status: New

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https://bugs.launchpad.net/bugs/1655352

Title:
  OSK doesn't type in portrait mode

Status in Canonical System Image:
  New
Status in ubuntu-keyboard package in Ubuntu:
  New

Bug description:
  Test case.
  - Open Messages.
  - Create a new message.
  - Tap on the message text box -> OSK appears.
  - Type a message.

  Expected result.
  - The keys are activated and introduced on the text box.

  Actual result.
  - Every key stroke closes and open the OSK, and text is not introduced.

  current build number: 119
  device name: frieza_arm64
  channel: ubuntu-touch/staging/ubuntu

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[Touch-packages] [Bug 1655345] Re: OSK doesn't appear on lock screen

2017-01-10 Thread Víctor R . Ruiz
** Attachment added: "screenshot20170110_141154023.png"
   
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1655345/+attachment/4802351/+files/screenshot20170110_141154023.png

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Title:
  OSK doesn't appear on lock screen

Status in Canonical System Image:
  New
Status in unity8 package in Ubuntu:
  New

Bug description:
  Test case.
  - Reboot device.
  - Press on password text box.

  Expected result.
  - OSK appears.

  Actual result.
  - OSK doesn't appear, although the password box is located up, as if the OSK 
is opened.

  Opening and closing the indicators, and tapping again in the password
  text box makes it appear.

  
  current build number: 119
  device name: frieza_arm64
  channel: ubuntu-touch/staging/ubuntu

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1655345] [NEW] OSK doesn't appear on lock screen

2017-01-10 Thread Víctor R . Ruiz
Public bug reported:

Test case.
- Reboot device.
- Press on password text box.

Expected result.
- OSK appears.

Actual result.
- OSK doesn't appear, although the password box is located up, as if the OSK is 
opened.

Opening and closing the indicators, and tapping again in the password
text box makes it appear.


current build number: 119
device name: frieza_arm64
channel: ubuntu-touch/staging/ubuntu

** Affects: canonical-devices-system-image
 Importance: Undecided
 Status: New

** Affects: unity8 (Ubuntu)
 Importance: Undecided
 Status: New

** Also affects: canonical-devices-system-image
   Importance: Undecided
   Status: New

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1655345

Title:
  OSK doesn't appear on lock screen

Status in Canonical System Image:
  New
Status in unity8 package in Ubuntu:
  New

Bug description:
  Test case.
  - Reboot device.
  - Press on password text box.

  Expected result.
  - OSK appears.

  Actual result.
  - OSK doesn't appear, although the password box is located up, as if the OSK 
is opened.

  Opening and closing the indicators, and tapping again in the password
  text box makes it appear.

  
  current build number: 119
  device name: frieza_arm64
  channel: ubuntu-touch/staging/ubuntu

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1645915] [NEW] Launcher always shown, also in lock screen and tablet mode

2016-11-29 Thread Víctor R . Ruiz
Public bug reported:

Using frieza.

Test case.
- Pair a Bluetooth mouse and keyboard.
- Make sure the tablet runs in desktop mode.
- Open System Settings > Launcher (may need the silo that enables this).
- Enable "Always show".
- Lock the screen.

Expected result.
- Launcher is not shown in the lock screen.

Also, in tablet mode, the launcher is also always shown.

current build number: 91
device name: frieza_arm64
channel: ubuntu-touch/staging/ubuntu

** Affects: unity8 (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: qa-silo

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https://bugs.launchpad.net/bugs/1645915

Title:
  Launcher always shown, also in lock screen and tablet mode

Status in unity8 package in Ubuntu:
  New

Bug description:
  Using frieza.

  Test case.
  - Pair a Bluetooth mouse and keyboard.
  - Make sure the tablet runs in desktop mode.
  - Open System Settings > Launcher (may need the silo that enables this).
  - Enable "Always show".
  - Lock the screen.

  Expected result.
  - Launcher is not shown in the lock screen.

  Also, in tablet mode, the launcher is also always shown.

  current build number: 91
  device name: frieza_arm64
  channel: ubuntu-touch/staging/ubuntu

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[Touch-packages] [Bug 1639314] [NEW] webbrowser app crashes saving an image in Xenial

2016-11-04 Thread Víctor R . Ruiz
Public bug reported:

Test case.
- Open webbrowser app
- Go to http://apod.nasa.gov/
- Long tap on the image.
- Tap to save the image.

Expected result.
- Image can be saved locally.

Actual result.
- Webbrowser app freezes and crashes.

current build number: 75
device name: frieza_arm64
channel: ubuntu-touch/staging/ubuntu

I see no webbrowser-app crash files in /var/crash. In the logs I see
this (not sure whether it's related):

libpng error: Read Error
propsReply "An AppArmor policy prevents this sender from sending this message 
to this recipient; type=\"method_call\", sender=\":1.1498\" (uid=32011 pid=6867 
comm=\"webbrowser-app \") interface=\"org.freedesktop.DBus.Properties\" 
member=\"GetAll\" error name=\"(unset)\" requested_reply=\"0\" 
destination=\"org.freedesktop.NetworkManager\" (uid=0 pid=953 
comm=\"/usr/sbin/NetworkManager --no-daemon \")"
nmReply "An AppArmor policy prevents this sender from sending this message to 
this recipient; type=\"method_call\", sender=\":1.1498\" (uid=32011 pid=6867 
comm=\"webbrowser-app \") interface=\"org.freedesktop.NetworkManager\" 
member=\"GetDevices\" error name=\"(unset)\" requested_reply=\"0\" 
destination=\"org.freedesktop.NetworkManager\" (uid=0 pid=953 
comm=\"/usr/sbin/NetworkManager --no-daemon \")"
"Object path cannot be empty"
[1104/161741:ERROR:object_proxy.cc(583)] Failed to call method: 
org.freedesktop.ScreenSaver.Inhibit: object_path= /org/freedesktop/ScreenSaver: 
org.freedesktop.DBus.Error.AccessDenied: An AppArmor policy prevents this 
sender from sending this message to this recipient; type="method_call", 
sender=":1.7787" (uid=32011 pid=6867 comm="webbrowser-app ") 
interface="org.freedesktop.ScreenSaver" member="Inhibit" error name="(unset)" 
requested_reply="0" destination="org.freedesktop.ScreenSaver" (uid=32011 
pid=2691 comm="unity8 --mode=full-greeter ")

** Affects: webbrowser-app (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: qa-silo

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Title:
  webbrowser app crashes saving an image in Xenial

Status in webbrowser-app package in Ubuntu:
  New

Bug description:
  Test case.
  - Open webbrowser app
  - Go to http://apod.nasa.gov/
  - Long tap on the image.
  - Tap to save the image.

  Expected result.
  - Image can be saved locally.

  Actual result.
  - Webbrowser app freezes and crashes.

  current build number: 75
  device name: frieza_arm64
  channel: ubuntu-touch/staging/ubuntu

  I see no webbrowser-app crash files in /var/crash. In the logs I see
  this (not sure whether it's related):

  libpng error: Read Error
  propsReply "An AppArmor policy prevents this sender from sending this message 
to this recipient; type=\"method_call\", sender=\":1.1498\" (uid=32011 pid=6867 
comm=\"webbrowser-app \") interface=\"org.freedesktop.DBus.Properties\" 
member=\"GetAll\" error name=\"(unset)\" requested_reply=\"0\" 
destination=\"org.freedesktop.NetworkManager\" (uid=0 pid=953 
comm=\"/usr/sbin/NetworkManager --no-daemon \")"
  nmReply "An AppArmor policy prevents this sender from sending this message to 
this recipient; type=\"method_call\", sender=\":1.1498\" (uid=32011 pid=6867 
comm=\"webbrowser-app \") interface=\"org.freedesktop.NetworkManager\" 
member=\"GetDevices\" error name=\"(unset)\" requested_reply=\"0\" 
destination=\"org.freedesktop.NetworkManager\" (uid=0 pid=953 
comm=\"/usr/sbin/NetworkManager --no-daemon \")"
  "Object path cannot be empty"
  [1104/161741:ERROR:object_proxy.cc(583)] Failed to call method: 
org.freedesktop.ScreenSaver.Inhibit: object_path= /org/freedesktop/ScreenSaver: 
org.freedesktop.DBus.Error.AccessDenied: An AppArmor policy prevents this 
sender from sending this message to this recipient; type="method_call", 
sender=":1.7787" (uid=32011 pid=6867 comm="webbrowser-app ") 
interface="org.freedesktop.ScreenSaver" member="Inhibit" error name="(unset)" 
requested_reply="0" destination="org.freedesktop.ScreenSaver" (uid=32011 
pid=2691 comm="unity8 --mode=full-greeter ")

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[Touch-packages] [Bug 1639257] [NEW] Gesture wizard is not translated in Xenial

2016-11-04 Thread Víctor R . Ruiz
Public bug reported:

Test case.
- Flash Xenial image.
- Select Spanish.
- Complete the setup wizard.
- Follow the gesture wizard.

Expected result
- Gesture wizard messages must appear in the selected language, Spanish.

Actual result
- Some gesture wizard messages appear in English.

Some of the gesture wizard strings aren't available in the image. e.g.
("Swipe from the right edge to view your open apps").

current build number: 75
device name: frieza_arm64
channel: ubuntu-touch/staging/ubuntu

** Affects: unity8 (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: qa-silo

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https://bugs.launchpad.net/bugs/1639257

Title:
  Gesture wizard is not translated in Xenial

Status in unity8 package in Ubuntu:
  New

Bug description:
  Test case.
  - Flash Xenial image.
  - Select Spanish.
  - Complete the setup wizard.
  - Follow the gesture wizard.

  Expected result
  - Gesture wizard messages must appear in the selected language, Spanish.

  Actual result
  - Some gesture wizard messages appear in English.

  Some of the gesture wizard strings aren't available in the image. e.g.
  ("Swipe from the right edge to view your open apps").

  current build number: 75
  device name: frieza_arm64
  channel: ubuntu-touch/staging/ubuntu

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[Touch-packages] [Bug 1544627] Re: systemd-udevd crashed with SIGABRT in __open_nocancel()

2016-10-22 Thread Víctor Adrián de la Cruz Serrano
Oh yeah, it started crashing exactly after I wrote the new Ubuntu 16.10
to an USB.

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Title:
  systemd-udevd crashed with SIGABRT in __open_nocancel()

Status in systemd package in Ubuntu:
  Confirmed

Bug description:
  The computer was one... I was not even using it...

  ProblemType: Crash
  DistroRelease: Ubuntu 16.04
  Package: udev 228-5ubuntu3
  ProcVersionSignature: Ubuntu 4.4.0-4.19-generic 4.4.1
  Uname: Linux 4.4.0-4-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia
  ApportVersion: 2.19.4-0ubuntu2
  Architecture: amd64
  Date: Thu Feb 11 14:59:05 2016
  ExecutablePath: /lib/systemd/systemd-udevd
  InstallationDate: Installed on 2016-02-03 (8 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160131)
  MachineType: HP HP ZBook Studio G3
  ProcCmdline: /lib/systemd/systemd-udevd
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-4-generic 
root=UUID=a9634764-1439-45e7-a0ca-8c2d030238e6 ro quiet splash
  Signal: 6
  SourcePackage: systemd
  StacktraceTop:
   __open_nocancel () at ../sysdeps/unix/syscall-template.S:81
   ?? ()
   ?? ()
   ?? ()
   ?? ()
  Title: systemd-udevd crashed with SIGABRT in __open_nocancel()
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 12/25/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N82 Ver. 01.03
  dmi.board.name: 80D4
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 11.38
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN82Ver.01.03:bd12/25/2015:svnHP:pnHPZBookStudioG3:pvr:rvnHP:rn80D4:rvrKBCVersion11.38:cvnHP:ct10:cvr:
  dmi.product.name: HP ZBook Studio G3
  dmi.sys.vendor: HP

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[Touch-packages] [Bug 1627112] [NEW] [Wizard] Spanish (Spain) cannot be selected

2016-09-23 Thread Víctor R . Ruiz
Public bug reported:

Test case.
- Fresh install.
- In Language, scroll and tap on "Spanish (Spain)".

Expected result
- Spanish (Spain) language is selected.

Actual result.
- Spanish (Spain) language cannot be selected.

Sometimes during the installation wizard, when I touch on "Spanish
(Spain)" I can't select this language. The other Spanish options can be
selected, though. This has happened to me using frieza and turbo. It
doesn't happen always. Cannot see any warning on unity8.log.

current build number: 186
device name: turbo
channel: ubuntu-touch/rc-proposed/meizu-pd.en

** Affects: canonical-devices-system-image
 Importance: Undecided
 Status: New

** Affects: unity8 (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: qa-silo

** Also affects: canonical-devices-system-image
   Importance: Undecided
   Status: New

** Description changed:

  Test case.
  - Fresh install.
  - In Language, scroll and tap on "Spanish (Spain)".
  
  Expected result
  - Spanish (Spain) language is selected.
  
  Actual result.
  - Spanish (Spain) language cannot be selected.
  
  Sometimes during the installation wizard, when I touch on "Spanish
  (Spain)" I can't select this language. The other Spanish options can be
- selected, though. This has happened to me using frieza and arale. It
+ selected, though. This has happened to me using frieza and turbo. It
  doesn't happen always. Cannot see any warning on unity8.log.
+ 
+ current build number: 186
+ device name: turbo
+ channel: ubuntu-touch/rc-proposed/meizu-pd.en

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Title:
  [Wizard] Spanish (Spain) cannot be selected

Status in Canonical System Image:
  New
Status in unity8 package in Ubuntu:
  New

Bug description:
  Test case.
  - Fresh install.
  - In Language, scroll and tap on "Spanish (Spain)".

  Expected result
  - Spanish (Spain) language is selected.

  Actual result.
  - Spanish (Spain) language cannot be selected.

  Sometimes during the installation wizard, when I touch on "Spanish
  (Spain)" I can't select this language. The other Spanish options can
  be selected, though. This has happened to me using frieza and turbo.
  It doesn't happen always. Cannot see any warning on unity8.log.

  current build number: 186
  device name: turbo
  channel: ubuntu-touch/rc-proposed/meizu-pd.en

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[Touch-packages] [Bug 1588349] Re: Checking for updates never finishes on 3G when no updates available

2016-09-05 Thread Víctor R . Ruiz
** Attachment added: "client.log"
   
https://bugs.launchpad.net/ubuntu/+source/ubuntu-system-settings/+bug/1588349/+attachment/4734915/+files/client.log

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Title:
  Checking for updates never finishes on 3G when no updates available

Status in Canonical System Image:
  Confirmed
Status in system-image package in Ubuntu:
  New
Status in ubuntu-system-settings package in Ubuntu:
  Incomplete

Bug description:
  If I'm using wi-fi and go to settings and then select updates, "Checking for 
updates..." screen appears with a spinner for a few seconds; if there is any 
update available it shows, otherwise informs about the unavailability of 
updates.
  But while using mobile data (3G/H) *if there is no update available*, it gets 
stuck on the "Checking for updates..." screen and the spinner keeps spinning. I 
waited as long as 10-15 minutes.
  Note: If there is an update available then the behaviour is normal, i.e. 
shows the available update(s) after a few seconds.
  I'm seeing this behaviour from the very beginning (OTA-6 days).

  Related to bug #1528886

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[Touch-packages] [Bug 1588349] Re: Checking for updates never finishes on 3G when no updates available

2016-09-05 Thread Víctor R . Ruiz
I was able to reproduce this with wifi. Checking updates takes a long
time to finish. The panel thinks that a check was already in progress:
http://paste.ubuntu.com/23136927/

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Title:
  Checking for updates never finishes on 3G when no updates available

Status in Canonical System Image:
  Confirmed
Status in system-image package in Ubuntu:
  New
Status in ubuntu-system-settings package in Ubuntu:
  Incomplete

Bug description:
  If I'm using wi-fi and go to settings and then select updates, "Checking for 
updates..." screen appears with a spinner for a few seconds; if there is any 
update available it shows, otherwise informs about the unavailability of 
updates.
  But while using mobile data (3G/H) *if there is no update available*, it gets 
stuck on the "Checking for updates..." screen and the spinner keeps spinning. I 
waited as long as 10-15 minutes.
  Note: If there is an update available then the behaviour is normal, i.e. 
shows the available update(s) after a few seconds.
  I'm seeing this behaviour from the very beginning (OTA-6 days).

  Related to bug #1528886

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[Touch-packages] [Bug 1619720] Re: Unity8 sometimes crashes after Bluetooth reconnect

2016-09-02 Thread Víctor R . Ruiz
** Attachment added: "_usr_bin_unity8.32011.crash.1.gz"
   
https://bugs.launchpad.net/ubuntu/+source/unity8/+bug/1619720/+attachment/4733150/+files/_usr_bin_unity8.32011.crash.1.gz

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Title:
  Unity8 sometimes crashes after Bluetooth reconnect

Status in Canonical System Image:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  Test case.
  - In System Settings, pair a Bluetooth keyboard and mouse.
  - Wait some minutes so keyboard and mouse suspend.
  - Reboot the device.
  - Start typing on the password prompt and move the mouse.

  Expected result.
  - User can log in.

  Actual result.
  - Unity8 crashes.

  It's not an accurate test case but has happened at least three times
  in similar scenarios which involve waking up the keyboard (or mouse?).

  current build number: 180
  device name: frieza
  channel: ubuntu-touch/rc-proposed/bq-aquaris-pd.en

  With silo 37.

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[Touch-packages] [Bug 1619720] Re: Unity8 sometimes crashes after Bluetooth reconnect

2016-09-02 Thread Víctor R . Ruiz
I saved this other crash from yesterday. I think it happened in similar
conditions.

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Title:
  Unity8 sometimes crashes after Bluetooth reconnect

Status in Canonical System Image:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  Test case.
  - In System Settings, pair a Bluetooth keyboard and mouse.
  - Wait some minutes so keyboard and mouse suspend.
  - Reboot the device.
  - Start typing on the password prompt and move the mouse.

  Expected result.
  - User can log in.

  Actual result.
  - Unity8 crashes.

  It's not an accurate test case but has happened at least three times
  in similar scenarios which involve waking up the keyboard (or mouse?).

  current build number: 180
  device name: frieza
  channel: ubuntu-touch/rc-proposed/bq-aquaris-pd.en

  With silo 37.

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Re: [Touch-packages] [Bug 1619720] Re: Unity8 sometimes crashes after Bluetooth reconnect

2016-09-02 Thread Víctor R . Ruiz
It's the only data it gathered :(

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https://bugs.launchpad.net/bugs/1619720

Title:
  Unity8 sometimes crashes after Bluetooth reconnect

Status in Canonical System Image:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  Test case.
  - In System Settings, pair a Bluetooth keyboard and mouse.
  - Wait some minutes so keyboard and mouse suspend.
  - Reboot the device.
  - Start typing on the password prompt and move the mouse.

  Expected result.
  - User can log in.

  Actual result.
  - Unity8 crashes.

  It's not an accurate test case but has happened at least three times
  in similar scenarios which involve waking up the keyboard (or mouse?).

  current build number: 180
  device name: frieza
  channel: ubuntu-touch/rc-proposed/bq-aquaris-pd.en

  With silo 37.

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[Touch-packages] [Bug 1619720] Re: Unity8 sometimes crashes after Bluetooth reconnect

2016-09-02 Thread Víctor R . Ruiz
** Attachment added: "_usr_bin_unity8.32011.crash"
   
https://bugs.launchpad.net/ubuntu/+source/unity8/+bug/1619720/+attachment/4733132/+files/_usr_bin_unity8.32011.crash

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Title:
  Unity8 sometimes crashes after Bluetooth reconnect

Status in Canonical System Image:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  Test case.
  - In System Settings, pair a Bluetooth keyboard and mouse.
  - Wait some minutes so keyboard and mouse suspend.
  - Reboot the device.
  - Start typing on the password prompt and move the mouse.

  Expected result.
  - User can log in.

  Actual result.
  - Unity8 crashes.

  It's not an accurate test case but has happened at least three times
  in similar scenarios which involve waking up the keyboard (or mouse?).

  current build number: 180
  device name: frieza
  channel: ubuntu-touch/rc-proposed/bq-aquaris-pd.en

  With silo 37.

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[Touch-packages] [Bug 1619720] Re: Unity8 sometimes crashes after Bluetooth reconnect

2016-09-02 Thread Víctor R . Ruiz
** Summary changed:

- Unity8 sometimes reboots after Bluetooth reconnect
+ Unity8 sometimes crashes after Bluetooth reconnect

** Also affects: canonical-devices-system-image
   Importance: Undecided
   Status: New

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Title:
  Unity8 sometimes crashes after Bluetooth reconnect

Status in Canonical System Image:
  New
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  Test case.
  - In System Settings, pair a Bluetooth keyboard and mouse.
  - Wait some minutes so keyboard and mouse suspend.
  - Reboot the device.
  - Start typing on the password prompt and move the mouse.

  Expected result.
  - User can log in.

  Actual result.
  - Unity8 crashes.

  It's not an accurate test case but has happened at least three times
  in similar scenarios which involve waking up the keyboard (or mouse?).

  current build number: 180
  device name: frieza
  channel: ubuntu-touch/rc-proposed/bq-aquaris-pd.en

  With silo 37.

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[Touch-packages] [Bug 1619720] [NEW] Unity8 sometimes reboots after Bluetooth reconnect

2016-09-02 Thread Víctor R . Ruiz
Public bug reported:

Test case.
- In System Settings, pair a Bluetooth keyboard and mouse.
- Wait some minutes so keyboard and mouse suspend.
- Reboot the device.
- Start typing on the password prompt and move the mouse.

Expected result.
- User can log in.

Actual result.
- Unity8 crashes.

It's not an accurate test case but has happened at least three times in
similar scenarios which involve waking up the keyboard (or mouse?).

current build number: 180
device name: frieza
channel: ubuntu-touch/rc-proposed/bq-aquaris-pd.en

With silo 37.

** Affects: unity8 (Ubuntu)
 Importance: Undecided
 Status: New

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Title:
  Unity8 sometimes reboots after Bluetooth reconnect

Status in unity8 package in Ubuntu:
  New

Bug description:
  Test case.
  - In System Settings, pair a Bluetooth keyboard and mouse.
  - Wait some minutes so keyboard and mouse suspend.
  - Reboot the device.
  - Start typing on the password prompt and move the mouse.

  Expected result.
  - User can log in.

  Actual result.
  - Unity8 crashes.

  It's not an accurate test case but has happened at least three times
  in similar scenarios which involve waking up the keyboard (or mouse?).

  current build number: 180
  device name: frieza
  channel: ubuntu-touch/rc-proposed/bq-aquaris-pd.en

  With silo 37.

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[Touch-packages] [Bug 1617972] Re: pressing twice record button causes camera app failure

2016-08-29 Thread Víctor R . Ruiz
** Changed in: camera-app (Ubuntu)
   Status: New => Confirmed

** Also affects: canonical-devices-system-image
   Importance: Undecided
   Status: New

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Title:
  pressing twice record button causes camera app failure

Status in Canonical System Image:
  New
Status in camera-app package in Ubuntu:
  Confirmed

Bug description:
  Enviroment:

  current build number: 176
  device name: frieza
  channel: ubuntu-touch/rc-proposed/bq-aquaris-pd.en
  last update: 2016-08-29 08:48:35
  version version: 176
  version ubuntu: 20160827
  version device: 20160809.0
  version custom: 20160805--42-20-vivid

  Camera app: com.ubuntu.camera 3.0.0.659

  Product: BQ M10 FHD
  Preconditions:  

  Steps to reproduce:

  1º Open camera app
  2º Switch to video mode
  3º Press  record button two times

  Current result: Camera app failure showing up a message suggesting to reboot 
the device. Camera won't work properly until reboot
  Expected result: Camera app should just record a 1 second video(this is what 
Krillin does with the same camera app)

  Reproducibility: 100%

  Add info: video and logs--> Time stamp 12:27

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[Touch-packages] [Bug 1617358] Re: black screen every time camera opens for the first time in Frieza when HDR is on

2016-08-26 Thread Víctor R . Ruiz
As pointed by Florian, the version of camera-app provided in the logs is
an old one. The version in the ticket is 3.0.0.659. With the silo
installed, and the provided click package, I cannot reproduce the
problem shown in the video, not even with the HDR enabled.

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Title:
  black screen every time camera opens for the first time in Frieza when
  HDR is on

Status in camera-app package in Ubuntu:
  Confirmed

Bug description:
  Enviroment:

  current build number: 175
  device name: frieza
  channel: ubuntu-touch/rc-proposed/bq-aquaris-pd.en
  last update: 2016-08-26 12:27:57
  version version: 175
  version ubuntu: 20160826
  version device: 20160809.0
  version custom: 20160805--42-20-vivid

  Product: BQ M10 FHD

  Steps to reproduce:

  1º Reboot Frieza
  2º Open camera app
  3º Verify the screen is black
  4º Tap the screen and check that camera start to focus and work properly

  Current result: camera app starts with a black unfocused image
  Expected result: camera app should show what's capturing from the start

  Additional info: syslog,camera app logs and vídeo

  Logs time stamp: 15:53

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[Touch-packages] [Bug 1614070] Re: Unity8 doesn't rotate on new images whether via flash or ota

2016-08-17 Thread Víctor R . Ruiz
Yes, my SIM was locked.

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Title:
  Unity8 doesn't rotate on new images whether via flash or ota

Status in Canonical System Image:
  Confirmed
Status in unity8 package in Ubuntu:
  New

Bug description:
  STEPS:
  1. Install the latest rc-proposed image (403 on arale)
  2. Once in the system rotate the device 

  EXPECTED:
  Shell rotates and refreshes

  ACTUAL:
  Nothing happens

  http://paste.ubuntu.com/23064285/

  Above is the paste from 401 the image before the latest untiy8 landed
  you will note that the shell activates a rotate and the resolution
  changes, below it is the resolute of OTAing to 403 you'll note the
  sensor is still triggered but the shell no longer rotates.

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[Touch-packages] [Bug 1234886] Re: [physical keyboard] No way to auto-repeat

2016-08-09 Thread Víctor R . Ruiz
By the way, the problem with autorepeat is fixed with "native apps", but
no in XApps (Desktop apps).

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Title:
  [physical keyboard] No way to auto-repeat

Status in Canonical System Image:
  New
Status in ubuntu-keyboard:
  Triaged
Status in Ubuntu UX:
  Incomplete
Status in ubuntu-keyboard package in Ubuntu:
  Triaged

Bug description:
  Auto repeat doesn't seem to work. If it is a hidden gesture or
  feature, it is not easily discoverable.

  
  $ adb shell system-image-cli -i
  current build number: 78
  device name: mako
  channel: stable
  last update: 2013-10-03 13:05:32
  version version: 78
  version ubuntu: 20131003
  version device: 20131002.1

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[Touch-packages] [Bug 1234886] Re: [physical keyboard] No way to auto-repeat

2016-08-09 Thread Víctor R . Ruiz
This is an relevant issue with the external keyboards in the tablet and
phone. Can we fix it?

** Also affects: canonical-devices-system-image
   Importance: Undecided
   Status: New

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Title:
  [physical keyboard] No way to auto-repeat

Status in Canonical System Image:
  New
Status in ubuntu-keyboard:
  Triaged
Status in Ubuntu UX:
  Incomplete
Status in ubuntu-keyboard package in Ubuntu:
  Triaged

Bug description:
  Auto repeat doesn't seem to work. If it is a hidden gesture or
  feature, it is not easily discoverable.

  
  $ adb shell system-image-cli -i
  current build number: 78
  device name: mako
  channel: stable
  last update: 2013-10-03 13:05:32
  version version: 78
  version ubuntu: 20131003
  version device: 20131002.1

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[Touch-packages] [Bug 1607799] Re: Dash freezes after U1 login

2016-07-29 Thread Víctor R . Ruiz
Image 385 (arale) is good, 386 is bad. This is the changelog
http://people.canonical.com/~lzemczak/landing-team/ubuntu-touch/rc-
proposed/meizu.en/arale/386.commitlog

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Title:
  Dash freezes after U1 login

Status in Canonical System Image:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  Test case.
  - Without U1 account, go to Ubuntu Store.
  - Tap on an app.
  - Tap on the install button.
  - Introduce credentials.

  Expected result.
  - After credentials, the app is installed.

  Actual result.
  - Dash is frozen. Cannot go back to the scopes. Launcher and indicators do 
work, though. There is no crash.

  current build number: 389
  device name: arale
  channel: ubuntu-touch/rc-proposed/meizu.en

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[Touch-packages] [Bug 1607799] [NEW] Dash freezes after U1 login

2016-07-29 Thread Víctor R . Ruiz
Public bug reported:

Test case.
- Without U1 account, go to Ubuntu Store.
- Tap on an app.
- Tap on the install button.
- Introduce credentials.

Expected result.
- After credentials, the app is installed.

Actual result.
- Dash is frozen. Cannot go back to the scopes. Launcher and indicators do 
work, though. There is no crash.

current build number: 389
device name: arale
channel: ubuntu-touch/rc-proposed/meizu.en

** Affects: canonical-devices-system-image
 Importance: Critical
 Assignee: Michał Sawicz (saviq)
 Status: Confirmed

** Affects: unity8 (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: qa-silo regression-proposed

** Attachment added: "unity8-dash.log"
   
https://bugs.launchpad.net/bugs/1607799/+attachment/4709466/+files/unity8-dash.log

** Also affects: canonical-devices-system-image
   Importance: Undecided
   Status: New

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Title:
  Dash freezes after U1 login

Status in Canonical System Image:
  Confirmed
Status in unity8 package in Ubuntu:
  New

Bug description:
  Test case.
  - Without U1 account, go to Ubuntu Store.
  - Tap on an app.
  - Tap on the install button.
  - Introduce credentials.

  Expected result.
  - After credentials, the app is installed.

  Actual result.
  - Dash is frozen. Cannot go back to the scopes. Launcher and indicators do 
work, though. There is no crash.

  current build number: 389
  device name: arale
  channel: ubuntu-touch/rc-proposed/meizu.en

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Re: [Touch-packages] [Bug 1599190] Re: Data switch disabled until System Settings is opened

2016-07-05 Thread Víctor R . Ruiz
That's *very* confusing.

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https://bugs.launchpad.net/bugs/1599190

Title:
  Data switch disabled until System Settings is opened

Status in Canonical System Image:
  New
Status in indicator-network package in Ubuntu:
  New

Bug description:
  Test case.
  - Flash rc image.
  - Insert a SIM card.
  - Complete the wizard.
  - Dismiss the welcome screen.
  - Introduce the SIM pin.
  - Open network indicator.

  Expected result.
  - Mobile data switch is enabled.

  Actual result.
  - No data connection active by default and mobile data switch disabled in the 
indicator.
  - Rebooting doesn't activate it.
  - Opening System Settings > Mobile data activates the switch in the indicator.

  current build number: 59
  device name: krillin
  channel: ubuntu-touch/rc/bq-aquaris.en

  Also checked with silo 25.

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[Touch-packages] [Bug 1599190] [NEW] Data switch disabled until System Settings is opened

2016-07-05 Thread Víctor R . Ruiz
Public bug reported:

Test case.
- Flash rc image.
- Insert a SIM card.
- Complete the wizard.
- Dismiss the welcome screen.
- Introduce the SIM pin.
- Open network indicator.

Expected result.
- Mobile data switch is enabled.

Actual result.
- No data connection active by default and mobile data switch disabled in the 
indicator.
- Rebooting doesn't activate it.
- Opening System Settings > Mobile data activates the switch in the indicator.

current build number: 59
device name: krillin
channel: ubuntu-touch/rc/bq-aquaris.en

Also checked with silo 25.

** Affects: canonical-devices-system-image
 Importance: Undecided
 Status: New

** Affects: indicator-network (Ubuntu)
 Importance: Undecided
 Status: New

** Also affects: canonical-devices-system-image
   Importance: Undecided
   Status: New

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Title:
  Data switch disabled until System Settings is opened

Status in Canonical System Image:
  New
Status in indicator-network package in Ubuntu:
  New

Bug description:
  Test case.
  - Flash rc image.
  - Insert a SIM card.
  - Complete the wizard.
  - Dismiss the welcome screen.
  - Introduce the SIM pin.
  - Open network indicator.

  Expected result.
  - Mobile data switch is enabled.

  Actual result.
  - No data connection active by default and mobile data switch disabled in the 
indicator.
  - Rebooting doesn't activate it.
  - Opening System Settings > Mobile data activates the switch in the indicator.

  current build number: 59
  device name: krillin
  channel: ubuntu-touch/rc/bq-aquaris.en

  Also checked with silo 25.

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[Touch-packages] [Bug 1596076] Re: SIM pin screen is incorrectly resized after wrong PIN

2016-06-24 Thread Víctor R . Ruiz
** Attachment added: "screenshot20160624_202817717.png"
   
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1596076/+attachment/4689905/+files/screenshot20160624_202817717.png

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Title:
  SIM pin screen is incorrectly resized after wrong PIN

Status in Canonical System Image:
  New
Status in unity8 package in Ubuntu:
  New

Bug description:
  Test case.
  - With SIM card inserted, reboot the phone.
  - After boot, cancel the SIM pin screen.
  - Pass through lock screen.
  - Open network indicator.
  - Tap to unlock SIM.
  - Introduce an incorrect pin.

  Expected result.
  - SIM pin screen is full screen.

  Actual result.
  - SIM pin screen is not correctly resized, the top of the indicator menu can 
be seen.

  current build number: 767
  device name: krillin
  channel: ubuntu-touch/rc-proposed/bq-aquaris.en-proposed

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[Touch-packages] [Bug 1596076] [NEW] SIM pin screen is incorrectly resized after wrong PIN

2016-06-24 Thread Víctor R . Ruiz
Public bug reported:

Test case.
- With SIM card inserted, reboot the phone.
- After boot, cancel the SIM pin screen.
- Pass through lock screen.
- Open network indicator.
- Tap to unlock SIM.
- Introduce an incorrect pin.

Expected result.
- SIM pin screen is full screen.

Actual result.
- SIM pin screen is not correctly resized, the top of the indicator menu can be 
seen.

current build number: 767
device name: krillin
channel: ubuntu-touch/rc-proposed/bq-aquaris.en-proposed

** Affects: canonical-devices-system-image
 Importance: Undecided
 Status: New

** Affects: unity8 (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: qa-regression

** Attachment added: "screenshot20160624_203334704.png"
   
https://bugs.launchpad.net/bugs/1596076/+attachment/4689904/+files/screenshot20160624_203334704.png

** Also affects: canonical-devices-system-image
   Importance: Undecided
   Status: New

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Title:
  SIM pin screen is incorrectly resized after wrong PIN

Status in Canonical System Image:
  New
Status in unity8 package in Ubuntu:
  New

Bug description:
  Test case.
  - With SIM card inserted, reboot the phone.
  - After boot, cancel the SIM pin screen.
  - Pass through lock screen.
  - Open network indicator.
  - Tap to unlock SIM.
  - Introduce an incorrect pin.

  Expected result.
  - SIM pin screen is full screen.

  Actual result.
  - SIM pin screen is not correctly resized, the top of the indicator menu can 
be seen.

  current build number: 767
  device name: krillin
  channel: ubuntu-touch/rc-proposed/bq-aquaris.en-proposed

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[Touch-packages] [Bug 1594430] [NEW] Scopes location prompt not translated in first boot

2016-06-20 Thread Víctor R . Ruiz
Public bug reported:

Test case.
- Flash your device.
- Select Spanish on the wizard.
- Finish the wizard.
- Dismiss the Welcome to Ubuntu screen.
- Wait to Scopes location prompt to appear.

Expected result.
- Scopes location prompt is translated to Spanish.

Actual result.
- Location prompt is displayed in English.

current build number: 361
device name: krillin
channel: ubuntu-touch/rc-proposed/bq-aquaris.en

** Affects: canonical-devices-system-image
 Importance: Undecided
 Status: New

** Affects: unity8 (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: qa-silo tpuch-l10n

** Attachment added: "screenshot20160620_162506001.png"
   
https://bugs.launchpad.net/bugs/1594430/+attachment/4687346/+files/screenshot20160620_162506001.png

** Also affects: unity8 (Ubuntu)
   Importance: Undecided
   Status: New

** Tags added: tpuch-l10n

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Title:
  Scopes location prompt not translated in first boot

Status in Canonical System Image:
  New
Status in unity8 package in Ubuntu:
  New

Bug description:
  Test case.
  - Flash your device.
  - Select Spanish on the wizard.
  - Finish the wizard.
  - Dismiss the Welcome to Ubuntu screen.
  - Wait to Scopes location prompt to appear.

  Expected result.
  - Scopes location prompt is translated to Spanish.

  Actual result.
  - Location prompt is displayed in English.

  current build number: 361
  device name: krillin
  channel: ubuntu-touch/rc-proposed/bq-aquaris.en

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[Touch-packages] [Bug 1592422] Re: Contact's field labels don't show up

2016-06-16 Thread Víctor R . Ruiz
** Also affects: canonical-devices-system-image
   Importance: Undecided
   Status: New

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https://bugs.launchpad.net/bugs/1592422

Title:
  Contact's field labels don't show up

Status in Canonical System Image:
  New
Status in messaging-app package in Ubuntu:
  New

Bug description:
  Test case.
  - Open messaging app.
  - Swipe up to create a new message.
  - Tap on the Contact icon.
  - Tap to Create a new contact.

  Expected result.
  - Contact's field labels can be read ("Name", "Last name").

  Actual result.
  - Contact's field labels cannot be read (probably have the same color as 
background).

  In OTA11 they can be read.

  current build number: 350
  device name: arale
  channel: ubuntu-touch/rc-proposed/meizu.en

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[Touch-packages] [Bug 1592422] [NEW] Contact's field labels don't show up

2016-06-14 Thread Víctor R . Ruiz
Public bug reported:

Test case.
- Open messaging app.
- Swipe up to create a new message.
- Tap on the Contact icon.
- Tap to Create a new contact.

Expected result.
- Contact's field labels can be read ("Name", "Last name").

Actual result.
- Contact's field labels cannot be read (probably have the same color as 
background).

In OTA11 they can be read.

current build number: 350
device name: arale
channel: ubuntu-touch/rc-proposed/meizu.en

** Affects: messaging-app (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: qa-silo

** Attachment added: "screenshot20160614_150130482.png"
   
https://bugs.launchpad.net/bugs/1592422/+attachment/4683567/+files/screenshot20160614_150130482.png

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Title:
  Contact's field labels don't show up

Status in messaging-app package in Ubuntu:
  New

Bug description:
  Test case.
  - Open messaging app.
  - Swipe up to create a new message.
  - Tap on the Contact icon.
  - Tap to Create a new contact.

  Expected result.
  - Contact's field labels can be read ("Name", "Last name").

  Actual result.
  - Contact's field labels cannot be read (probably have the same color as 
background).

  In OTA11 they can be read.

  current build number: 350
  device name: arale
  channel: ubuntu-touch/rc-proposed/meizu.en

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[Touch-packages] [Bug 1588653] Re: Today scope , Nearby scope, News scope, Music scope, Video scope and Photos scope settings page is not fully translated into Simplified Chinese.

2016-06-10 Thread Víctor R . Ruiz
Pending translation: https://translations.launchpad.net/unity-scopes-
shell/trunk/+pots/unity-scopes-shell/zh_CN/+translate

** Also affects: unity-scopes-shell (Ubuntu)
   Importance: Undecided
   Status: New

** Also affects: ubuntu-translations
   Importance: Undecided
   Status: New

** Changed in: ubuntu-translations
 Assignee: (unassigned) => Ubuntu Simplified Chinese Translators 
(ubuntu-l10n-zh-cn)

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Title:
  Today scope ,Nearby scope,News scope,Music scope,Video scope and
  Photos scope settings page is not fully translated into Simplified
  Chinese.

Status in Canonical System Image:
  New
Status in Ubuntu Translations:
  New
Status in unity-scopes-shell package in Ubuntu:
  New

Bug description:
  ~$ system-image-cli  -i
  current build number: 92
  device name: turbo
  channel: ubuntu-touch/rc-proposed/meizu.zh
  last update: 2016-06-02 15:42:38
  version version: 92
  version ubuntu: 20160602
  version device: 20160523-bcddc2c
  version custom: 20160504-975-22-7

  Steps:
  1.Open Today scope ,Nearby scope,News scope,Music scope,Video scope and 
Photos scope.
  2.Click on setting button in the upper right.

  Actual results:
  Today scope ,Nearby scope,News scope,Music scope,Video scope and Photos scope 
settings page is not fully translated into Simplified Chinese.

  Expected results:
  Settings page should be fully translated into Simplified Chinese.

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[Touch-packages] [Bug 1588692] Re: Some contents are not translated to Simplified Chinese when the first time to launch ubuntu store.

2016-06-10 Thread Víctor R . Ruiz
Pending translation https://translations.launchpad.net/location-
service/trunk/+pots/location-service/zh_CN/+translate

** Also affects: ubuntu-translations
   Importance: Undecided
   Status: New

** Changed in: ubuntu-translations
 Assignee: (unassigned) => Ubuntu Simplified Chinese Translators 
(ubuntu-l10n-zh-cn)

** Also affects: location-service (Ubuntu)
   Importance: Undecided
   Status: New

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Title:
  Some contents are not translated to Simplified Chinese when the first
  time to launch ubuntu store.

Status in Canonical System Image:
  New
Status in Ubuntu Translations:
  New
Status in location-service package in Ubuntu:
  New

Bug description:
  Information:
  phablet@ubuntu-phablet:~$ system-image-cli -i
  current build number: 326
  device name: arale
  channel: ubuntu-touch/rc-proposed/meizu.zh
  last update: 2016-06-03 13:07:12
  version version: 326
  version ubuntu: 20160603
  version device: 20160523-003fdb2
  version custom: 20160504-975-22-7

  
  Precondition:
  New flashed phone.

  Steps:
  1.Launch Ubuntu store and tap "Search" button,enter app name,such as 
"maps",then tap any maps app.The UI enter ubuntu one account login interface.
  2.Enter account information,and click "Sign in".Check the UI.

  Actual result:
  "wants to access your Ubuntu account" UI display.
  Expected result:
  "wants to access your Ubuntu account"should be translated to Simplified 
Chinese.

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[Touch-packages] [Bug 1588662] Re: The word "My roll" is not translated to Simplified Chinese in video scope.

2016-06-10 Thread Víctor R . Ruiz
"My Roll" was translated as is to Simplified Chinese. The scope needs
also other translations: https://translations.launchpad.net/unity-scope-
mediascanner/trunk/+pots/unity-scope-mediascanner/zh_CN/+translate

** Also affects: ubuntu-translations
   Importance: Undecided
   Status: New

** Changed in: ubuntu-translations
 Assignee: (unassigned) => Ubuntu Simplified Chinese Translators 
(ubuntu-l10n-zh-cn)

** Also affects: unity-scope-mediascanner (Ubuntu)
   Importance: Undecided
   Status: New

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Title:
  The word "My roll" is not translated to Simplified Chinese in video
  scope.

Status in Canonical System Image:
  New
Status in Ubuntu Translations:
  New
Status in unity-scope-mediascanner package in Ubuntu:
  New

Bug description:
  Information:
  phablet@ubuntu-phablet:~$ system-image-cli -i
  current build number: 326
  device name: arale
  channel: ubuntu-touch/rc-proposed/meizu.zh
  last update: 2016-06-03 13:07:12
  version version: 326
  version ubuntu: 20160603
  version device: 20160523-003fdb2
  version custom: 20160504-975-22-7

  
  Precondition: 
  Copy some video to the device.

  Steps: 
  1.Launch video scope and enter "My video"
  2.Tap "Search".Check the list under "search" bar.

  Actual result:
  The word "My roll" is not translated.
  Expected result:
  The word "My roll" should be translated.

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[Touch-packages] [Bug 1512128] Re: System reboot when granting access to location on arale

2016-06-10 Thread Víctor R . Ruiz
I haven't been able to reproduce in krillin nor turbo, but in arale it is very 
easy removing the 
files /home/phablet/.local/share/UbuntuLocationService/trust.db, 
/home/phablet/.config/.scopesLocationPrompt, rebooting and exercising the 
scopes.

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Title:
  System reboot when granting access to location on arale

Status in Canonical System Image:
  Confirmed
Status in trust-store package in Ubuntu:
  Confirmed
Status in webbrowser-app package in Ubuntu:
  Expired

Bug description:
  arlae rc-proposed
  (not sure this is really browser issue but its what i was using)

  Open maps.google.com
  Webbroser prompts to allow access for the page to my location, allow
  Trust store prompt to allow access for webbrowser (I thought I had already 
granted it int he past), allow
  The phone hangs for a few seconds then reboots. The Meizu logo was shown and 
it vibrated so not just a unity restart

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[Touch-packages] [Bug 1588646] Re: "Show all"/"Show less" are still not translated yet

2016-06-03 Thread Víctor R . Ruiz
"Show all" / "Show less" is part of Unity8 and reviews are pending
https://translations.launchpad.net/ubuntu-
rtm/15.04/+source/unity8/+pots/unity8/zh_CN/+translate?batch=10=all=show

** No longer affects: photos-scope

** Also affects: unity8 (Ubuntu)
   Importance: Undecided
   Status: New

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Title:
  "Show all"/"Show less" are still not translated yet

Status in Canonical System Image:
  New
Status in Ubuntu Translations:
  New
Status in unity8 package in Ubuntu:
  New

Bug description:
  current build number: 326
  device name: arale
  channel: ubuntu-touch/rc-proposed/meizu.zh
  last update: 2016-06-03 13:37:10
  version version: 326
  version ubuntu: 20160603
  version device: 20160523-003fdb2
  version custom: 20160504-975-22-7

  Steps:
  1.Swipe to photo scope 
  2.Scroll all the way down 
  3.Tap on "Show all" /"Show less"

  Expectation:
  All the content should be translated in Chinese 

  Actual result:
  "Show all"/"Show less" are still not translated yet

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[Touch-packages] [Bug 1588635] Re: Doesn't have enough space to display "下一个" button on OSK

2016-06-03 Thread Víctor R . Ruiz
** Also affects: ubuntu-keyboard (Ubuntu)
   Importance: Undecided
   Status: New

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https://bugs.launchpad.net/bugs/1588635

Title:
  Doesn't have enough space to display "下一个" button on OSK

Status in Canonical System Image:
  New
Status in ubuntu-keyboard package in Ubuntu:
  New

Bug description:
  current build number: 326
  device name: arale
  channel: ubuntu-touch/rc-proposed/meizu.zh
  last update: 2016-06-03 13:37:10
  version version: 326
  version ubuntu: 20160603
  version device: 20160523-003fdb2
  version custom: 20160504-975-22-7

  Steps:
  1.Open contact app 
  2.Swipe up to create a new contact 3.Check the last key of OSK

  Expectation:
  The last word in English is "next", but in Chinese there are 3 words , should 
be displayed completely 

  Actual result:
  It only shows:"下..."

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[Touch-packages] [Bug 1588622] Re: Pop up information of revert to original isn't translated

2016-06-03 Thread Víctor R . Ruiz
** Also affects: ubuntu-ui-extras (Ubuntu)
   Importance: Undecided
   Status: New

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Title:
  Pop up information of revert to original isn't translated

Status in Canonical System Image:
  New
Status in ubuntu-ui-extras package in Ubuntu:
  New

Bug description:
  current build number: 326
  device name: arale
  channel: ubuntu-touch/rc-proposed/meizu.zh
  last update: 2016-06-03 13:37:10
  version version: 326
  version ubuntu: 20160603
  version device: 20160523-003fdb2
  version custom: 20160504-975-22-7

  
  Steps:
  1.Open camera app
  2.Take a photo and then swipe to photo roll
  3.Edit the photo by cropping 
  4.Tap revert button to revert it to original 

  Expectation:
  Revert information should display in Chinese 

  Actual result:
  Pops information of revert is in English

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[Touch-packages] [Bug 1588633] Re: Chinese input isn't selected by default after setting languange in Chinese from wizard

2016-06-03 Thread Víctor R . Ruiz
** No longer affects: ubuntu-system-settings (Ubuntu)

** Also affects: unity8 (Ubuntu)
   Importance: Undecided
   Status: New

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Title:
  Chinese input isn't selected by default after setting languange in
  Chinese from wizard

Status in Canonical System Image:
  New
Status in unity8 package in Ubuntu:
  New

Bug description:
  Test Env:
  current build number: 326
  device name: arale
  channel: ubuntu-touch/rc-proposed/meizu.zh
  last update: 2016-06-03 12:45:19
  version version: 326
  version ubuntu: 20160603
  version device: 20160523-003fdb2
  version custom: 20160504-975-22-7

  Steps:
  1.Flash device with latest image
  2.During wizard select "Simplified Chinese"
  3.Finish wizard and go to system settings page
  4.Tap on search field to bring up OSK

  Actual result:
  English input is the only input method and set by default, see attached 
picture.

  Expected result:
  Chinese input should be set by default.

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[Touch-packages] [Bug 1588634] Re: "Chinese(Pinyin)" isn't translated in OSK

2016-06-03 Thread Víctor R . Ruiz
Missing translation https://translations.launchpad.net/ubuntu-
rtm/15.04/+source/ubuntu-keyboard/+pots/ubuntu-
keyboard/zh_CN/+translate?show=untranslated

** Also affects: ubuntu-keyboard (Ubuntu)
   Importance: Undecided
   Status: New

** Also affects: ubuntu-translations
   Importance: Undecided
   Status: New

** Changed in: ubuntu-translations
 Assignee: (unassigned) => Ubuntu Simplified Chinese Translators 
(ubuntu-l10n-zh-cn)

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Title:
  "Chinese(Pinyin)" isn't translated in OSK

Status in Canonical System Image:
  New
Status in Ubuntu Translations:
  New
Status in ubuntu-keyboard package in Ubuntu:
  New

Bug description:
  Test Env:
  current build number: 326
  device name: arale
  channel: ubuntu-touch/rc-proposed/meizu.zh
  last update: 2016-06-03 12:45:19
  version version: 326
  version ubuntu: 20160603
  version device: 20160523-003fdb2
  version custom: 20160504-975-22-7

  Steps:
  1.Go to system settings->Language & Text->keyboard layouts
  2.Add simplified chinese input
  3.Go to OSK
  4.Tap "global" button to bring up input switch menu

  Actual result:
  "Chinese(Pinyin)" isn't translated, see attached 

  Expected result:
  It should display "简体拼音"

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[Touch-packages] [Bug 1588639] Re: Should display family name before given name in a contact

2016-06-03 Thread Víctor R . Ruiz
** Also affects: address-book-app (Ubuntu)
   Importance: Undecided
   Status: New

** Also affects: ubuntu-translations
   Importance: Undecided
   Status: New

** No longer affects: ubuntu-translations

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Title:
  Should display family name before given name in a contact

Status in Canonical System Image:
  New
Status in address-book-app package in Ubuntu:
  New

Bug description:
  Test Env:
  current build number: 326
  device name: arale
  channel: ubuntu-touch/rc-proposed/meizu.zh
  last update: 2016-06-03 12:45:19
  version version: 326
  version ubuntu: 20160603
  version device: 20160523-003fdb2
  version custom: 20160504-975-22-7

  1.Launch contacts app
  2.Create a new contact
  3.Add given name and family name
  4.Save the contact and check the list

  Actual result:
  The given name displayed in front of family name

  Expected result:
  In China, it should display family name first

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[Touch-packages] [Bug 1556120] Re: Include Breton and Welsh in Ubuntu Touch

2016-06-02 Thread Víctor R . Ruiz
I should have double-checked this before release, sorry :-/

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Title:
  Include Breton and Welsh in Ubuntu Touch

Status in Canonical System Image:
  Confirmed
Status in langpack-o-matic:
  Fix Released
Status in ubuntu-touch-meta package in Ubuntu:
  Confirmed
Status in ubuntu-touch-meta package in Ubuntu RTM:
  New

Bug description:
  In Ubuntu Translators mailing list there has been requests to include
  Breton and Welsh in Ubuntu Touch.

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[Touch-packages] [Bug 1548783] Re: Spanish surnames incorrectly imported and discarded

2016-05-27 Thread Víctor R . Ruiz
I was about to translate "Middle name" to Spanish and found a
fundamental problem with the "middle name". In Spanish, we have at least
a first name and two family names (father's and mother's). Middle name
is not a family name, but a second name.

So, let's have a contact that was added with the old version of the app,
only allowing the first family name, e.g. Pau Gasol. To add the second
last name with the new version of the app, the middle name field must be
added, and then we have: "Pau"  "Gasol". And to be
displayed properly, we must move "Gasol" to middle name and write "Sáez"
in the last name field.

IMHO, middle name is not a proper alternative for a second last name
field that should appear after last name one.

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Title:
  Spanish surnames incorrectly imported and discarded

Status in Canonical System Image:
  Fix Committed
Status in Ubuntu UX:
  New
Status in address-book-app package in Ubuntu:
  Fix Released

Bug description:
  In Spain it is customary to have two surnames, both necessary for
  legal effects. As an example:

  Jordi López Echevarría

  Where the first is the given name, followed by the first surname and
  the second surname.

  When importing the contacts from gmail, it seems the first surname is
  being discarded (I assume they are treated as middle name?), resulting
  in an incorrect contact name in the Ubuntu address book. e.g.:

  Jordi Echevarría

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[Touch-packages] [Bug 1585625] Re: Text fields must change mouse pointer

2016-05-25 Thread Víctor R . Ruiz
Oh, gosh. Yes, I meant the ibeam.

** Summary changed:

- Text fields must change mouse pointer to "finger" pointer
+ Text fields must change mouse pointer

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Title:
  Text fields must change mouse pointer

Status in Canonical System Image:
  New
Status in ubuntu-ui-toolkit package in Ubuntu:
  Incomplete

Bug description:
  Test case.
  - Switch to desktop mode.
  - Open webbrowser app.
  - Move the mouse to the address bar.

  Expected result.
  - Entering a text field, the mouse changes to "finger" pointer.

  Actual result.
  - Mouse icon remains.

  Mouse icon changes when going over a link with latest rc-proposed.

  Setting the mouse icon was enabled in Unity8 in this silo
  https://launchpad.net/bugs/1447839

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[Touch-packages] [Bug 1585625] Re: Text fields must change mouse pointer to "finger" pointer

2016-05-25 Thread Víctor R . Ruiz
** Also affects: canonical-devices-system-image
   Importance: Undecided
   Status: New

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Title:
  Text fields must change mouse pointer to "finger" pointer

Status in Canonical System Image:
  New
Status in ubuntu-ui-toolkit package in Ubuntu:
  Incomplete

Bug description:
  Test case.
  - Switch to desktop mode.
  - Open webbrowser app.
  - Move the mouse to the address bar.

  Expected result.
  - Entering a text field, the mouse changes to "finger" pointer.

  Actual result.
  - Mouse icon remains.

  Mouse icon changes when going over a link with latest rc-proposed.

  Setting the mouse icon was enabled in Unity8 in this silo
  https://launchpad.net/bugs/1447839

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[Touch-packages] [Bug 1585634] Re: Middle name not supported

2016-05-25 Thread Víctor R . Ruiz
The name should be "George R.R. Martin".

** Attachment added: "screenshot20160524_030222023.png"
   
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1585634/+attachment/4670183/+files/screenshot20160524_030222023.png

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https://bugs.launchpad.net/bugs/1585634

Title:
  Middle name not supported

Status in Canonical System Image:
  Confirmed
Status in dialer-app package in Ubuntu:
  Confirmed

Bug description:
  Test case.
  - Open address book.
  - Create a contact with forename, middle name and last name.
  - Open dialer app.
  - Select the contact with middle name.

  Expected result.
  - Dialer app displays the full name.

  Actual result.
  - Dialer app only displays forename and last name.

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[Touch-packages] [Bug 1585634] [NEW] Middle name not supported

2016-05-25 Thread Víctor R . Ruiz
Public bug reported:

Test case.
- Open address book.
- Create a contact with forename, middle name and last name.
- Open dialer app.
- Select the contact with middle name.

Expected result.
- Dialer app displays the full name.

Actual result.
- Dialer app only displays forename and last name.

** Affects: canonical-devices-system-image
 Importance: Medium
 Assignee: Bill Filler (bfiller)
 Status: Confirmed

** Affects: dialer-app (Ubuntu)
 Importance: Medium
 Assignee: Renato Araujo Oliveira Filho (renatofilho)
 Status: Confirmed

** Also affects: canonical-devices-system-image
   Importance: Undecided
   Status: New

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Title:
  Middle name not supported

Status in Canonical System Image:
  Confirmed
Status in dialer-app package in Ubuntu:
  Confirmed

Bug description:
  Test case.
  - Open address book.
  - Create a contact with forename, middle name and last name.
  - Open dialer app.
  - Select the contact with middle name.

  Expected result.
  - Dialer app displays the full name.

  Actual result.
  - Dialer app only displays forename and last name.

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[Touch-packages] [Bug 1585625] [NEW] Text fields must change mouse pointer to "finger" pointer

2016-05-25 Thread Víctor R . Ruiz
Public bug reported:

Test case.
- Switch to desktop mode.
- Open webbrowser app.
- Move the mouse to the address bar.

Expected result.
- Entering a text field, the mouse changes to "finger" pointer.

Actual result.
- Mouse icon remains.

Mouse icon changes when going over a link with latest rc-proposed.

Setting the mouse icon was enabled in Unity8 in this silo
https://launchpad.net/bugs/1447839

** Affects: canonical-devices-system-image
 Importance: Undecided
 Status: New

** Affects: ubuntu-ui-toolkit (Ubuntu)
 Importance: Undecided
 Assignee: Christian Dywan (kalikiana)
 Status: Incomplete

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1585625

Title:
  Text fields must change mouse pointer to "finger" pointer

Status in Canonical System Image:
  New
Status in ubuntu-ui-toolkit package in Ubuntu:
  Incomplete

Bug description:
  Test case.
  - Switch to desktop mode.
  - Open webbrowser app.
  - Move the mouse to the address bar.

  Expected result.
  - Entering a text field, the mouse changes to "finger" pointer.

  Actual result.
  - Mouse icon remains.

  Mouse icon changes when going over a link with latest rc-proposed.

  Setting the mouse icon was enabled in Unity8 in this silo
  https://launchpad.net/bugs/1447839

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1583203] [NEW] Logitech M557 mouse 'Windows' button blocks OSK

2016-05-18 Thread Víctor R . Ruiz
Public bug reported:

Test case.
- Frieza in tablet mode, with passcode set and no keyboard attached.
- Open System Settings > Bluetooth.
- Attach Logitech M557 mouse.
- Press Power button to screen off.
- Press Power button to screen on.
- On the Greeter screen, tap on passcode field.

Expected result.
- OSK appears.

Actual result.
- OSK doesn't appear.

Dave Morley thinks that Ubuntu Touch is detecting the mouse as a
keyboard, as it has a Windows button.

** Affects: canonical-devices-system-image
 Importance: Undecided
 Status: New

** Affects: unity8 (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: qa-silo

** Also affects: canonical-devices-system-image
   Importance: Undecided
   Status: New

** Summary changed:

- Logitech M554 mouse Window button blocks OSK
+ Logitech M554 mouse 'Windows' button blocks OSK

** Summary changed:

- Logitech M554 mouse 'Windows' button blocks OSK
+ Logitech M557 mouse 'Windows' button blocks OSK

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Title:
  Logitech M557 mouse 'Windows' button blocks OSK

Status in Canonical System Image:
  New
Status in unity8 package in Ubuntu:
  New

Bug description:
  Test case.
  - Frieza in tablet mode, with passcode set and no keyboard attached.
  - Open System Settings > Bluetooth.
  - Attach Logitech M557 mouse.
  - Press Power button to screen off.
  - Press Power button to screen on.
  - On the Greeter screen, tap on passcode field.

  Expected result.
  - OSK appears.

  Actual result.
  - OSK doesn't appear.

  Dave Morley thinks that Ubuntu Touch is detecting the mouse as a
  keyboard, as it has a Windows button.

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[Touch-packages] [Bug 1583155] [NEW] Camera view not displayed correctly in landscape + desktop mode

2016-05-18 Thread Víctor R . Ruiz
Public bug reported:

Test case.
- Connect the Bluetooth mouse to switch to desktop mode.
- Put the tablet in landscape mode.
- Open camera app.
- Click in button to set the window to full screen.

Expected result.
- Camera view is in landscape mode.

Actual result.
- Live feed is not shown correctly, it is rotated in portrait mode.

current build number: 10
device name: frieza
channel: ubuntu-touch/rc/bq-aquaris-pd.en

** Affects: canonical-devices-system-image
 Importance: Undecided
 Status: New

** Affects: camera-app (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: qa-silo

** Attachment added: "camera-app-landscape-desktop-mode.png"
   
https://bugs.launchpad.net/bugs/1583155/+attachment/4665483/+files/camera-app-landscape-desktop-mode.png

** Also affects: canonical-devices-system-image
   Importance: Undecided
   Status: New

** Description changed:

  Test case.
  - Connect the Bluetooth mouse to switch to desktop mode.
  - Put the tablet in landscape mode.
  - Open camera app.
+ - Click in button to set the window to full screen.
  
  Expected result.
  - Camera view is in landscape mode.
  
  Actual result.
  - Live feed is not shown correctly, it is rotated in portrait mode.
  
  current build number: 10
  device name: frieza
  channel: ubuntu-touch/rc/bq-aquaris-pd.en

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Title:
  Camera view not displayed correctly in landscape + desktop mode

Status in Canonical System Image:
  New
Status in camera-app package in Ubuntu:
  New

Bug description:
  Test case.
  - Connect the Bluetooth mouse to switch to desktop mode.
  - Put the tablet in landscape mode.
  - Open camera app.
  - Click in button to set the window to full screen.

  Expected result.
  - Camera view is in landscape mode.

  Actual result.
  - Live feed is not shown correctly, it is rotated in portrait mode.

  current build number: 10
  device name: frieza
  channel: ubuntu-touch/rc/bq-aquaris-pd.en

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[Touch-packages] [Bug 1582779] Re: Notification cuts volume by over 50% and requires reboot to recover

2016-05-17 Thread Víctor R . Ruiz
I cannot reproduce this with:

current build number: 32
device name: krillin
channel: ubuntu-touch/stable/bq-aquaris.en

nor with:

current build number: 335
device name: krillin
channel: ubuntu-touch/rc-proposed/bq-aquaris.en

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Title:
  Notification cuts volume by over 50% and requires reboot to recover

Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  Steps to reproduce:
  1) Set volume to 100%
  2) Open music app and play something
  3) Receive a text message notification

  Outcome:
  Volume is hardly audible.
  Cannot be increased by volume control as it is considered to be 100% by the 
system
  Reboot required to fix

  Expected outcome:
  Volume should restore after notification

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[Touch-packages] [Bug 1581025] Re: Secure connection icon not showing

2016-05-12 Thread Víctor R . Ruiz
When a secure connection is opened on a second tab, the secure icon is
displayed correctly.

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Title:
  Secure connection icon not showing

Status in Canonical System Image:
  New
Status in webbrowser-app package in Ubuntu:
  New

Bug description:
  Test case.
  - Open webbrowser-app
  - Browse to https://youtube.com

  Expected result.
  - Secure connection icon is displayed, tap on it to display the certificate 
details.

  Actual result.
  - No secure connection icon is displayed.

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[Touch-packages] [Bug 1581025] [NEW] Secure connection icon not showing

2016-05-12 Thread Víctor R . Ruiz
Public bug reported:

Test case.
- Open webbrowser-app
- Browse to https://youtube.com

Expected result.
- Secure connection icon is displayed, tap on it to display the certificate 
details.

Actual result.
- No secure connection icon is displayed.

** Affects: canonical-devices-system-image
 Importance: Undecided
 Status: New

** Affects: webbrowser-app (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: qa-silo

** Also affects: canonical-devices-system-image
   Importance: Undecided
   Status: New

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Title:
  Secure connection icon not showing

Status in Canonical System Image:
  New
Status in webbrowser-app package in Ubuntu:
  New

Bug description:
  Test case.
  - Open webbrowser-app
  - Browse to https://youtube.com

  Expected result.
  - Secure connection icon is displayed, tap on it to display the certificate 
details.

  Actual result.
  - No secure connection icon is displayed.

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[Touch-packages] [Bug 1551811] Re: Opening the camera for the first time leads to reboot

2016-05-11 Thread Víctor R . Ruiz
Still happening

current build number: 322
device name: arale
channel: ubuntu-touch/rc-proposed/meizu.en

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Title:
  Opening the camera for the first time leads to reboot

Status in camera-app:
  New
Status in Canonical System Image:
  Confirmed
Status in Mir:
  Invalid
Status in Telegram app:
  Invalid
Status in trust-store:
  Invalid
Status in mir package in Ubuntu:
  Invalid
Status in qtdeclarative-opensource-src package in Ubuntu:
  Confirmed

Bug description:
  Test case.
  - Flash the phone.
  - Open Telegram app.
  - Fill the account details.
  - Add a contact (if needed).
  - Select a contact to send a message.
  - Tap on the clip to attach a photo.
  - Select the camera.

  Expected result.
  - After accepting the permission dialog, camera app allows to take a picture.

  Actual result.
  - After accepting the permission dialog, phone reboots.

  I'm not sure whether this is a problem with Telegram or with the
  camera. However, I couldn't reproduce the problem using the messaging-
  app. And once the permission dialog is accepted, the reboot is gone.

  com.ubuntu.telegram_2.0.8.0_armhf.click
  current build number: 259
  device name: arale
  channel: ubuntu-touch/rc-proposed/meizu.en

  --

  Same happens with the following steps:

  1. Flash device (arale) with

  $ ubuntu-device-flash touch --device arale --channel ubuntu/rc-
  proposed/meizu.en --recovery-image 
  --bootstrap

  2. Wait until flash process is done
  3. Go through first-start wizard
  4. Pass tutorial
  5. Directly launch camera-app, approve trust-prompt

  Repeat 1-5 multiple times and you will see a frozen device after step
  5. You can verify it happened due to a kernel panic mentioned in
  comment #7.

  You can reset the trust db entry for the camera app using :
  $rm -rf ~/.local/share/CameraService
  $restart cameraservice-trust-stored

  Run the following to get the command line for all threads so you can match 
the pid from the kmsg later (see below):
  ps H -eo 'pid tid cmd:250 comm'

  To verify it was really the kernel panic run

  $ sudo cat /proc/last_kmsg

  once the device has rebooted.

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Re: [Touch-packages] [Bug 1560039] Re: "Unlock SIM" untranslated in indicator network

2016-05-11 Thread Víctor R . Ruiz
Still an issue in current rc-proposed.

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Title:
  "Unlock SIM" untranslated in indicator network

Status in Canonical System Image:
  In Progress
Status in ubuntu-settings-components package in Ubuntu:
  In Progress
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  Test case.
  - Insert a SIM card.
  - Switch the phone to Spanish.
  - Reboot the phone.
  - Open indicator network.

  Expected result.
  - "Unlock SIM" button must appear in Spanish.

  Actual result.
  - "Unlock SIM" button displays the message in English.

  current build number: 286
  device name: krillin
  channel: ubuntu-touch/rc-proposed/bq-aquaris.en

  The string appears in this file: /usr/lib/arm-linux-
  gnueabihf/qt5/qml/Ubuntu/Settings/Menus/ModemInfoItem.qml part of
  package qtdeclarative5-ubuntu-settings-components

  By the way, the string was also part of an old version of unity8.mo,
  but no longer ships it.

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[Touch-packages] [Bug 1578612] Re: [UX] Poor contrast in new dialog buttons

2016-05-05 Thread Víctor R . Ruiz
** Also affects: unity8 (Ubuntu)
   Importance: Undecided
   Status: New

** No longer affects: ubuntu-ui-toolkit (Ubuntu)

** Also affects: ubuntu-ux
   Importance: Undecided
   Status: New

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Title:
  [UX] Poor contrast in new dialog buttons

Status in Canonical System Image:
  New
Status in Ubuntu UX:
  New
Status in unity8 package in Ubuntu:
  New

Bug description:
  The new color for dialog buttons has very poor contrast that make them
  almost impossible to distinguish from the white background. Attached a
  picture of the wifi dialog.

  current build number: 32
  device name: krillin
  channel: ubuntu-touch/stable/bq-aquaris.en

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[Touch-packages] [Bug 1578612] [NEW] [UX] Poor contrast in new dialog buttons

2016-05-05 Thread Víctor R . Ruiz
Public bug reported:

The new color for dialog buttons has very poor contrast that make them
almost impossible to distinguish from the white background. Attached a
picture of the wifi dialog.

current build number: 32
device name: krillin
channel: ubuntu-touch/stable/bq-aquaris.en

** Affects: canonical-devices-system-image
 Importance: Undecided
 Status: New

** Affects: ubuntu-ui-toolkit (Ubuntu)
 Importance: Undecided
 Status: New

** Attachment added: "image20160505_131418772.jpg"
   
https://bugs.launchpad.net/bugs/1578612/+attachment/4656381/+files/image20160505_131418772.jpg

** Description changed:

  The new color for dialog buttons has very poor contrast that make them
- almost impossible to distinguish from the white background.
+ almost impossible to distinguish from the white background. Attached a
+ picture of the wifi dialog.
+ 
+ current build number: 32
+ device name: krillin
+ channel: ubuntu-touch/stable/bq-aquaris.en

** Summary changed:

- Poor contrast in new dialog buttons
+ [UX] Poor contrast in new dialog buttons

** Also affects: canonical-devices-system-image
   Importance: Undecided
   Status: New

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Ubuntu.
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Title:
  [UX] Poor contrast in new dialog buttons

Status in Canonical System Image:
  New
Status in ubuntu-ui-toolkit package in Ubuntu:
  New

Bug description:
  The new color for dialog buttons has very poor contrast that make them
  almost impossible to distinguish from the white background. Attached a
  picture of the wifi dialog.

  current build number: 32
  device name: krillin
  channel: ubuntu-touch/stable/bq-aquaris.en

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[Touch-packages] [Bug 1574053] [NEW] [Gmail] Notification opens mobile version in frieza

2016-04-23 Thread Víctor R . Ruiz
Public bug reported:

Test case.
- Open Gmail.
- Introduce credentials.
- Close Gmail.
- From another device, send an email to the Gmail account.
- When the notification arrives, don't dismiss it. Open the indicator, and tap 
on the right icon to open Gmail.

Expected result.
- Gmail is opened in desktop mode.

Actual result.
- Webbrowser opens Gmail's mobile version.

current build number: 89
device name: frieza
channel: ubuntu-touch/rc-proposed/bq-aquaris-pd.en

** Affects: canonical-devices-system-image
 Importance: Undecided
 Status: New

** Affects: webbrowser-app (Ubuntu)
 Importance: Undecided
 Status: New

** Also affects: canonical-devices-system-image
   Importance: Undecided
   Status: New

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https://bugs.launchpad.net/bugs/1574053

Title:
  [Gmail] Notification opens mobile version in frieza

Status in Canonical System Image:
  New
Status in webbrowser-app package in Ubuntu:
  New

Bug description:
  Test case.
  - Open Gmail.
  - Introduce credentials.
  - Close Gmail.
  - From another device, send an email to the Gmail account.
  - When the notification arrives, don't dismiss it. Open the indicator, and 
tap on the right icon to open Gmail.

  Expected result.
  - Gmail is opened in desktop mode.

  Actual result.
  - Webbrowser opens Gmail's mobile version.

  current build number: 89
  device name: frieza
  channel: ubuntu-touch/rc-proposed/bq-aquaris-pd.en

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[Touch-packages] [Bug 1570873] [NEW] Video playback freezes after taking a screenshot

2016-04-15 Thread Víctor R . Ruiz
Public bug reported:

Test case.
- Go to video scopes.
- Select a Vimeo video to play it in the webbrowser.
- Tap to play the video.
- Switch to landscape mode.
- Press the two volume buttons to take a screenshot.

Expected result.
- Video continues to play.

Actual result.
- Sound and progress bar go on, but video stops refreshing.

current build number: 306
device name: arale
channel: ubuntu-touch/rc-proposed/meizu.en

** Affects: canonical-devices-system-image
 Importance: Undecided
 Status: New

** Affects: webbrowser-app (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: qa-silo

** Also affects: canonical-devices-system-image
   Importance: Undecided
   Status: New

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https://bugs.launchpad.net/bugs/1570873

Title:
  Video playback freezes after taking a screenshot

Status in Canonical System Image:
  New
Status in webbrowser-app package in Ubuntu:
  New

Bug description:
  Test case.
  - Go to video scopes.
  - Select a Vimeo video to play it in the webbrowser.
  - Tap to play the video.
  - Switch to landscape mode.
  - Press the two volume buttons to take a screenshot.

  Expected result.
  - Video continues to play.

  Actual result.
  - Sound and progress bar go on, but video stops refreshing.

  current build number: 306
  device name: arale
  channel: ubuntu-touch/rc-proposed/meizu.en

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[Touch-packages] [Bug 1570877] [NEW] Vimeo progress bar doesn't fit to screen

2016-04-15 Thread Víctor R . Ruiz
Public bug reported:

Test case.
- Go to video scopes.
- Select a Vimeo video to play it in the webbrowser.
- Tap to play the video.
- Switch to landscape mode.

Expected result.
- Vimeo blue progress bar fits the screen size.

Actual result.
- Progress bar is larger than screen size.

current build number: 306
device name: arale
channel: ubuntu-touch/rc-proposed/meizu.en

** Affects: webbrowser-app (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: qa-silo

** Attachment added: "screenshot20160415_144753426.png"
   
https://bugs.launchpad.net/bugs/1570877/+attachment/4637686/+files/screenshot20160415_144753426.png

-- 
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https://bugs.launchpad.net/bugs/1570877

Title:
  Vimeo progress bar doesn't fit to screen

Status in webbrowser-app package in Ubuntu:
  New

Bug description:
  Test case.
  - Go to video scopes.
  - Select a Vimeo video to play it in the webbrowser.
  - Tap to play the video.
  - Switch to landscape mode.

  Expected result.
  - Vimeo blue progress bar fits the screen size.

  Actual result.
  - Progress bar is larger than screen size.

  current build number: 306
  device name: arale
  channel: ubuntu-touch/rc-proposed/meizu.en

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[Touch-packages] [Bug 1560039] Re: "Unlock SIM" untranslated in indicator network

2016-04-12 Thread Víctor R . Ruiz
Still an issue in current rc-proposed.

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in Ubuntu.
https://bugs.launchpad.net/bugs/1560039

Title:
  "Unlock SIM" untranslated in indicator network

Status in Canonical System Image:
  Confirmed
Status in ubuntu-settings-components package in Ubuntu:
  New
Status in unity8 package in Ubuntu:
  New

Bug description:
  Test case.
  - Insert a SIM card.
  - Switch the phone to Spanish.
  - Reboot the phone.
  - Open indicator network.

  Expected result.
  - "Unlock SIM" button must appear in Spanish.

  Actual result.
  - "Unlock SIM" button displays the message in English.

  current build number: 286
  device name: krillin
  channel: ubuntu-touch/rc-proposed/bq-aquaris.en

  The string appears in this file: /usr/lib/arm-linux-
  gnueabihf/qt5/qml/Ubuntu/Settings/Menus/ModemInfoItem.qml part of
  package qtdeclarative5-ubuntu-settings-components

  By the way, the string was also part of an old version of unity8.mo,
  but no longer ships it.

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Re: [Touch-packages] [Bug 1567377] Re: Select text popup not localized

2016-04-11 Thread Víctor R . Ruiz
Right, I saw over the weekend that other apps have the same problem.

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https://bugs.launchpad.net/bugs/1567377

Title:
  Select text popup not localized

Status in Canonical System Image:
  Triaged
Status in ubuntu-ui-toolkit package in Ubuntu:
  Confirmed
Status in webbrowser-app package in Ubuntu:
  Invalid

Bug description:
  Test case.
  - Switch the phone to Spanish.
  - Open webbrowser-app.
  - Go to slashdot.org
  - Select a text.

  Expected result.
  - The select text dialog is translated to Spanish.

  Actual result.
  - Dialog is in English.

  current build number: 301
  device name: arale
  channel: ubuntu-touch/rc-proposed/meizu.en

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