[Touch-packages] [Bug 1726075] Re: [HP Pavilion Power Laptop 15-cb0xx, Realtek ALC295, Speaker, Internal] No sound at all
I have reported a similar problem with another HP laptop but with ALC295 chipset https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1841330 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1726075 Title: [HP Pavilion Power Laptop 15-cb0xx, Realtek ALC295, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: I cannot hear anything without headphone, the speaker don't work at all, even though after i set the speaker volume bar in the alsamixer panel ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-97.120-generic 4.4.87 Uname: Linux 4.4.0-97-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: remaincool 1862 F pulseaudio CurrentDesktop: Unity Date: Mon Oct 23 00:57:26 2017 InstallationDate: Installed on 2017-07-06 (108 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: 内置音频 - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: remaincool 1862 F pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [HP Pavilion Power Laptop 15-cb0xx, Realtek ALC295, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/02/2017 dmi.bios.vendor: Insyde dmi.bios.version: F.09 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 836B dmi.board.vendor: HP dmi.board.version: 46.20 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.09:bd06/02/2017:svnHP:pnHPPavilionPowerLaptop15-cb0xx:pvrType1ProductConfigId:rvnHP:rn836B:rvr46.20:cvnHP:ct10:cvrChassisVersion: dmi.product.name: HP Pavilion Power Laptop 15-cb0xx dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1726075/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1841330] Re: [HP Pavilion x360 Convertible 14-ba1xx, Realtek ALC295, Speaker, Internal] No sound at all
I believe that this is still a bug. Will be happy to help debug / provide more info. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1841330 Title: [HP Pavilion x360 Convertible 14-ba1xx, Realtek ALC295, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: I have installed Ubuntu 19.04 and the laptop does not play any sound through the internal speakers. When I plug in the headphone I am able to listen sound though. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-25.26-generic 5.0.18 Uname: Linux 5.0.0-25-generic x86_64 ApportVersion: 2.20.10-0ubuntu27.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: anoopjohn 1718 F pulseaudio /dev/snd/pcmC0D0p: anoopjohn 1718 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Aug 24 17:17:01 2019 InstallationDate: Installed on 2019-08-23 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: anoopjohn 1718 F pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [HP Pavilion x360 Convertible 14-ba1xx, Realtek ALC295, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/12/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.52 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 83C4 dmi.board.vendor: HP dmi.board.version: 31.61 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.52:bd11/12/2018:svnHP:pnHPPavilionx360Convertible14-ba1xx:pvrType1ProductConfigId:rvnHP:rn83C4:rvr31.61:cvnHP:ct31:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion x360 Convertible 14-ba1xx dmi.product.sku: 5GR61UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-08-24T17:12:21.772103 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1841330/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1841330] [NEW] [HP Pavilion x360 Convertible 14-ba1xx, Realtek ALC295, Speaker, Internal] No sound at all
Public bug reported: I have installed Ubuntu 19.04 and the laptop does not play any sound through the internal speakers. When I plug in the headphone I am able to listen sound though. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-25.26-generic 5.0.18 Uname: Linux 5.0.0-25-generic x86_64 ApportVersion: 2.20.10-0ubuntu27.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: anoopjohn 1718 F pulseaudio /dev/snd/pcmC0D0p: anoopjohn 1718 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Aug 24 17:17:01 2019 InstallationDate: Installed on 2019-08-23 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: anoopjohn 1718 F pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [HP Pavilion x360 Convertible 14-ba1xx, Realtek ALC295, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/12/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.52 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 83C4 dmi.board.vendor: HP dmi.board.version: 31.61 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.52:bd11/12/2018:svnHP:pnHPPavilionx360Convertible14-ba1xx:pvrType1ProductConfigId:rvnHP:rn83C4:rvr31.61:cvnHP:ct31:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion x360 Convertible 14-ba1xx dmi.product.sku: 5GR61UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-08-24T17:12:21.772103 ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug disco -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1841330 Title: [HP Pavilion x360 Convertible 14-ba1xx, Realtek ALC295, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: I have installed Ubuntu 19.04 and the laptop does not play any sound through the internal speakers. When I plug in the headphone I am able to listen sound though. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-25.26-generic 5.0.18 Uname: Linux 5.0.0-25-generic x86_64 ApportVersion: 2.20.10-0ubuntu27.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: anoopjohn 1718 F pulseaudio /dev/snd/pcmC0D0p: anoopjohn 1718 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Aug 24 17:17:01 2019 InstallationDate: Installed on 2019-08-23 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: anoopjohn 1718 F pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [HP Pavilion x360 Convertible 14-ba1xx, Realtek ALC295, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/12/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.52 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 83C4 dmi.board.vendor: HP dmi.board.version: 31.61 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.52:bd11/12/2018:svnHP:pnHPPavilionx360Convertible14-ba1xx:pvrType1ProductConfigId:rvnHP:rn83C4:rvr31.61:cvnHP:ct31:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion x360 Convertible 14-ba1xx dmi.product.sku: 5GR61UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-08-24T17:12:21.772103 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1841330/+subscriptions -- Mailing list: h
[Touch-packages] [Bug 1841330] Re: [HP Pavilion x360 Convertible 14-ba1xx, Realtek ALC295, Speaker, Internal] No sound at all
Thanks for looking into this. The system comes pre-installed with Windows. The speaker works in Windows but I have not gotten it to work yet on Ubuntu yet. I played around with hdajackretask, snd-hda-intel model but nothing seemed to work. After I had posted this bug I was playing around with different solutions. It looks like I ran into something that made it work. I saw a post about booting into windows, shutting down the system completely and then booting into Linux. It looks like that did the trick. I had earlier only rebooted from Windows into Ubuntu but never shutdown and reboot. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1841330 Title: [HP Pavilion x360 Convertible 14-ba1xx, Realtek ALC295, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: I have installed Ubuntu 19.04 and the laptop does not play any sound through the internal speakers. When I plug in the headphone I am able to listen sound though. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-25.26-generic 5.0.18 Uname: Linux 5.0.0-25-generic x86_64 ApportVersion: 2.20.10-0ubuntu27.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: anoopjohn 1718 F pulseaudio /dev/snd/pcmC0D0p: anoopjohn 1718 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Aug 24 17:17:01 2019 InstallationDate: Installed on 2019-08-23 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: anoopjohn 1718 F pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [HP Pavilion x360 Convertible 14-ba1xx, Realtek ALC295, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/12/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.52 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 83C4 dmi.board.vendor: HP dmi.board.version: 31.61 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.52:bd11/12/2018:svnHP:pnHPPavilionx360Convertible14-ba1xx:pvrType1ProductConfigId:rvnHP:rn83C4:rvr31.61:cvnHP:ct31:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion x360 Convertible 14-ba1xx dmi.product.sku: 5GR61UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-08-24T17:12:21.772103 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1841330/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1841330] Re: [HP Pavilion x360 Convertible 14-ba1xx, Realtek ALC295, Speaker, Internal] No sound at all
Here is the alsa-info for the case where I booted into windows, shutdown completely, then boot into Ubuntu. Sound is working Same permissions issues exist for writing the alsa parameters. I was able to set dump_coef but not dump_enable ** Attachment added: "Alsa info when sound is working" https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1841330/+attachment/5284542/+files/alsa-info.txt-spk-work -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1841330 Title: [HP Pavilion x360 Convertible 14-ba1xx, Realtek ALC295, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: I have installed Ubuntu 19.04 and the laptop does not play any sound through the internal speakers. When I plug in the headphone I am able to listen sound though. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-25.26-generic 5.0.18 Uname: Linux 5.0.0-25-generic x86_64 ApportVersion: 2.20.10-0ubuntu27.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: anoopjohn 1718 F pulseaudio /dev/snd/pcmC0D0p: anoopjohn 1718 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Aug 24 17:17:01 2019 InstallationDate: Installed on 2019-08-23 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: anoopjohn 1718 F pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [HP Pavilion x360 Convertible 14-ba1xx, Realtek ALC295, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/12/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.52 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 83C4 dmi.board.vendor: HP dmi.board.version: 31.61 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.52:bd11/12/2018:svnHP:pnHPPavilionx360Convertible14-ba1xx:pvrType1ProductConfigId:rvnHP:rn83C4:rvr31.61:cvnHP:ct31:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion x360 Convertible 14-ba1xx dmi.product.sku: 5GR61UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-08-24T17:12:21.772103 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1841330/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1841330] Re: [HP Pavilion x360 Convertible 14-ba1xx, Realtek ALC295, Speaker, Internal] No sound at all
Sorry, looks like I did not follow the full instructions. Here is the file with the proper name. I am also documenting the steps so that somebody else can follow the instructions as well. This is after booting into Windows and then rebooting into Ubuntu without a Windows shutdown Stop pulseaudio As user run systemctl --user stop pulseaudio.socket systemctl --user stop pulseaudio.service Then run sudo su Then run echo 1 > /sys/module/snd_hda_codec/parameters/dump_coefs I was getting a permission denied error even as root. I was however able to change permission of the file and edit with vi and change the value -1 to 1 root@zyxware-aj:/home/anoopjohn# echo 1 > /sys/module/snd_hda_codec/parameters/dump_coefs bash: /sys/module/snd_hda_codec/parameters/dump_coefs: Permission denied Then run cat 1 > /sys/module/snd_hda_codec/parameters/dump_enable I was getting a Permission Denied error root@zyxware-aj:/sys/module/snd_hda_codec/parameters# cat 1 > /sys/module/snd_hda_codec/parameters/dump_enable bash: /sys/module/snd_hda_codec/parameters/dump_enable: Permission denied I was not able to edit file with vi like with the dump_coefs file as the file did not exist and I could not create the file alsa-info --no-upload --output alsa-info.txt-spk-no-work Am uploading the file here. ** Attachment added: "Alsa info when sound is not working" https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1841330/+attachment/5284527/+files/alsa-info.txt-spk-no-work -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1841330 Title: [HP Pavilion x360 Convertible 14-ba1xx, Realtek ALC295, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: I have installed Ubuntu 19.04 and the laptop does not play any sound through the internal speakers. When I plug in the headphone I am able to listen sound though. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-25.26-generic 5.0.18 Uname: Linux 5.0.0-25-generic x86_64 ApportVersion: 2.20.10-0ubuntu27.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: anoopjohn 1718 F pulseaudio /dev/snd/pcmC0D0p: anoopjohn 1718 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Aug 24 17:17:01 2019 InstallationDate: Installed on 2019-08-23 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: anoopjohn 1718 F pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [HP Pavilion x360 Convertible 14-ba1xx, Realtek ALC295, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/12/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.52 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 83C4 dmi.board.vendor: HP dmi.board.version: 31.61 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.52:bd11/12/2018:svnHP:pnHPPavilionx360Convertible14-ba1xx:pvrType1ProductConfigId:rvnHP:rn83C4:rvr31.61:cvnHP:ct31:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion x360 Convertible 14-ba1xx dmi.product.sku: 5GR61UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-08-24T17:12:21.772103 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1841330/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1841330] Re: [HP Pavilion x360 Convertible 14-ba1xx, Realtek ALC295, Speaker, Internal] No sound at all
I was unable to run the dump_enable command as I was getting permission denied even when running as sudo su. This is the alsa-info when I booted into Ubuntu while rebooting from Windows and when there is no sound. I will do the same while booting from a shutdown state from windows. ** Attachment added: "alsa-info.txt.sE37RsFC08" https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1841330/+attachment/5284519/+files/alsa-info.txt.sE37RsFC08 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1841330 Title: [HP Pavilion x360 Convertible 14-ba1xx, Realtek ALC295, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: I have installed Ubuntu 19.04 and the laptop does not play any sound through the internal speakers. When I plug in the headphone I am able to listen sound though. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-25.26-generic 5.0.18 Uname: Linux 5.0.0-25-generic x86_64 ApportVersion: 2.20.10-0ubuntu27.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: anoopjohn 1718 F pulseaudio /dev/snd/pcmC0D0p: anoopjohn 1718 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Aug 24 17:17:01 2019 InstallationDate: Installed on 2019-08-23 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: anoopjohn 1718 F pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [HP Pavilion x360 Convertible 14-ba1xx, Realtek ALC295, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/12/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.52 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 83C4 dmi.board.vendor: HP dmi.board.version: 31.61 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.52:bd11/12/2018:svnHP:pnHPPavilionx360Convertible14-ba1xx:pvrType1ProductConfigId:rvnHP:rn83C4:rvr31.61:cvnHP:ct31:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion x360 Convertible 14-ba1xx dmi.product.sku: 5GR61UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-08-24T17:12:21.772103 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1841330/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1841330] Re: [HP Pavilion x360 Convertible 14-ba1xx, Realtek ALC295, Speaker, Internal] No sound at all
Apologies for the delay in getting back. I booted into windows, rebooted into Ubuntu without shutdown, sound is not working. Ran speaker-test in a terminal and youtube video in firefox. No sound. Ran the command sets one by one. No sound came out after any set. Please let me know what else need to be tested. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1841330 Title: [HP Pavilion x360 Convertible 14-ba1xx, Realtek ALC295, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: I have installed Ubuntu 19.04 and the laptop does not play any sound through the internal speakers. When I plug in the headphone I am able to listen sound though. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-25.26-generic 5.0.18 Uname: Linux 5.0.0-25-generic x86_64 ApportVersion: 2.20.10-0ubuntu27.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: anoopjohn 1718 F pulseaudio /dev/snd/pcmC0D0p: anoopjohn 1718 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Aug 24 17:17:01 2019 InstallationDate: Installed on 2019-08-23 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: anoopjohn 1718 F pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [HP Pavilion x360 Convertible 14-ba1xx, Realtek ALC295, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/12/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.52 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 83C4 dmi.board.vendor: HP dmi.board.version: 31.61 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.52:bd11/12/2018:svnHP:pnHPPavilionx360Convertible14-ba1xx:pvrType1ProductConfigId:rvnHP:rn83C4:rvr31.61:cvnHP:ct31:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion x360 Convertible 14-ba1xx dmi.product.sku: 5GR61UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-08-24T17:12:21.772103 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1841330/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1841330] Re: [HP Pavilion x360 Convertible 14-ba1xx, Realtek ALC295, Speaker, Internal] No sound at all
Found something interesting as well. I had accidentally left the speaker-test running and closed the laptop without shutting it down. When the laptop was opened again ubuntu opened from sleep, sound was playing. However do note that I had run those commands in the same session. So something that takes the system to sleep and back from sleep is allowing sound to come back again. Will retry without running the commands after warm re-booting from windows again. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1841330 Title: [HP Pavilion x360 Convertible 14-ba1xx, Realtek ALC295, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: I have installed Ubuntu 19.04 and the laptop does not play any sound through the internal speakers. When I plug in the headphone I am able to listen sound though. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-25.26-generic 5.0.18 Uname: Linux 5.0.0-25-generic x86_64 ApportVersion: 2.20.10-0ubuntu27.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: anoopjohn 1718 F pulseaudio /dev/snd/pcmC0D0p: anoopjohn 1718 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Aug 24 17:17:01 2019 InstallationDate: Installed on 2019-08-23 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: anoopjohn 1718 F pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [HP Pavilion x360 Convertible 14-ba1xx, Realtek ALC295, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/12/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.52 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 83C4 dmi.board.vendor: HP dmi.board.version: 31.61 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.52:bd11/12/2018:svnHP:pnHPPavilionx360Convertible14-ba1xx:pvrType1ProductConfigId:rvnHP:rn83C4:rvr31.61:cvnHP:ct31:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion x360 Convertible 14-ba1xx dmi.product.sku: 5GR61UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-08-24T17:12:21.772103 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1841330/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1841330] Re: [HP Pavilion x360 Convertible 14-ba1xx, Realtek ALC295, Speaker, Internal] No sound at all
Retried with booting to windows, warm rebooting to Ubuntu, confirmed that sound is not working, closed laptop without shutting down, opened the laptop and sound is working. Hope that helps. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1841330 Title: [HP Pavilion x360 Convertible 14-ba1xx, Realtek ALC295, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: I have installed Ubuntu 19.04 and the laptop does not play any sound through the internal speakers. When I plug in the headphone I am able to listen sound though. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-25.26-generic 5.0.18 Uname: Linux 5.0.0-25-generic x86_64 ApportVersion: 2.20.10-0ubuntu27.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: anoopjohn 1718 F pulseaudio /dev/snd/pcmC0D0p: anoopjohn 1718 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Aug 24 17:17:01 2019 InstallationDate: Installed on 2019-08-23 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: anoopjohn 1718 F pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [HP Pavilion x360 Convertible 14-ba1xx, Realtek ALC295, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/12/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.52 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 83C4 dmi.board.vendor: HP dmi.board.version: 31.61 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.52:bd11/12/2018:svnHP:pnHPPavilionx360Convertible14-ba1xx:pvrType1ProductConfigId:rvnHP:rn83C4:rvr31.61:cvnHP:ct31:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion x360 Convertible 14-ba1xx dmi.product.sku: 5GR61UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-08-24T17:12:21.772103 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1841330/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1841330] Re: [HP Pavilion x360 Convertible 14-ba1xx, Realtek ALC295, Speaker, Internal] No sound at all
Found something interesting as well. I had accidentally left the speaker-test running and closed the laptop without shutting it down. When the laptop was opened again ubuntu opened from sleep, sound was playing. However do note that I had run those commands in the same session. So something that takes the system to sleep and back from sleep is allowing sound to come back again. Will retry without running the commands after warm re-booting from windows again. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1841330 Title: [HP Pavilion x360 Convertible 14-ba1xx, Realtek ALC295, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: I have installed Ubuntu 19.04 and the laptop does not play any sound through the internal speakers. When I plug in the headphone I am able to listen sound though. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-25.26-generic 5.0.18 Uname: Linux 5.0.0-25-generic x86_64 ApportVersion: 2.20.10-0ubuntu27.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: anoopjohn 1718 F pulseaudio /dev/snd/pcmC0D0p: anoopjohn 1718 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Aug 24 17:17:01 2019 InstallationDate: Installed on 2019-08-23 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: anoopjohn 1718 F pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [HP Pavilion x360 Convertible 14-ba1xx, Realtek ALC295, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/12/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.52 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 83C4 dmi.board.vendor: HP dmi.board.version: 31.61 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.52:bd11/12/2018:svnHP:pnHPPavilionx360Convertible14-ba1xx:pvrType1ProductConfigId:rvnHP:rn83C4:rvr31.61:cvnHP:ct31:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion x360 Convertible 14-ba1xx dmi.product.sku: 5GR61UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-08-24T17:12:21.772103 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1841330/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
