Public bug reported:

I can't hear with headphones, but the speaker does work

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.3.0-62.56~18.04.1-generic 5.3.18
Uname: Linux 5.3.0-62-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.15
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  maydelin   8728 F.... pulseaudio
 /dev/snd/pcmC0D0c:   maydelin   8728 F...m pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Wed Jul 15 16:46:59 2020
InstallationDate: Installed on 2020-07-12 (2 days ago)
InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 
(20200203.1)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Audio Interno - HDA Intel PCH
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  maydelin   8728 F.... pulseaudio
 /dev/snd/pcmC0D0c:   maydelin   8728 F...m pulseaudio
Symptom_Jack: Digital Out, HDMI
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: No sound at all
Title: [Aspire ES1-511, Intel Valleyview2 HDMI, Digital Out, HDMI] No sound at 
all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/24/2014
dmi.bios.vendor: Acer
dmi.bios.version: V1.05
dmi.board.name: Aspire ES1-511
dmi.board.vendor: Acer
dmi.board.version: V1.05
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias: 
dmi:bvnAcer:bvrV1.05:bd06/24/2014:svnAcer:pnAspireES1-511:pvrV1.05:rvnAcer:rnAspireES1-511:rvrV1.05:cvnAcer:ct10:cvrChassisVersion:
dmi.product.family: Bay Trail-M System
dmi.product.name: Aspire ES1-511
dmi.product.sku: Aspire ES1-511_089D_V1.05
dmi.product.version: V1.05
dmi.sys.vendor: Acer
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2020-07-15T16:42:10.527718

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug bionic

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1887704

Title:
  [Aspire ES1-511, Intel Valleyview2 HDMI, Digital Out, HDMI] No sound
  at all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  I can't hear with headphones, but the speaker does work

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-62.56~18.04.1-generic 5.3.18
  Uname: Linux 5.3.0-62-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.15
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  maydelin   8728 F.... pulseaudio
   /dev/snd/pcmC0D0c:   maydelin   8728 F...m pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Jul 15 16:46:59 2020
  InstallationDate: Installed on 2020-07-12 (2 days ago)
  InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 
(20200203.1)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Audio Interno - HDA Intel PCH
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  maydelin   8728 F.... pulseaudio
   /dev/snd/pcmC0D0c:   maydelin   8728 F...m pulseaudio
  Symptom_Jack: Digital Out, HDMI
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: No sound at all
  Title: [Aspire ES1-511, Intel Valleyview2 HDMI, Digital Out, HDMI] No sound 
at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/24/2014
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.05
  dmi.board.name: Aspire ES1-511
  dmi.board.vendor: Acer
  dmi.board.version: V1.05
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAcer:bvrV1.05:bd06/24/2014:svnAcer:pnAspireES1-511:pvrV1.05:rvnAcer:rnAspireES1-511:rvrV1.05:cvnAcer:ct10:cvrChassisVersion:
  dmi.product.family: Bay Trail-M System
  dmi.product.name: Aspire ES1-511
  dmi.product.sku: Aspire ES1-511_089D_V1.05
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer
  mtime.conffile..etc.modprobe.d.alsa-base.conf: 2020-07-15T16:42:10.527718

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