[Touch-packages] [Bug 1867474] Re: [Dell Vostro 5590] PCI/internal sound card not detected

2020-03-19 Thread Gabriel Miranda
I installed kernel 5.3.0-050300 and sound and microphone works fine:

Linux G3-3590 5.3.0-050300-generic #201909152230 SMP Sun Sep 15 22:32:54
UTC 2019 x86_64 x86_64 x86_64 GNU/Linux

I'm using Ubuntu 18.04.04 on Dell G3 3590-A20P.

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Title:
  [Dell Vostro 5590] PCI/internal sound card not detected

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  Problem with detecting audio input/output device.
  Device: Dell Vostro 5590

  Tested earlier also on Ubuntu 18.04 and 19.10.
  On older systems with some configurations output device was working, but I 
never succeeded making build-in microphone to work (be properly detected).

  On current Ubuntu 20.04 (14.03.2020) both input and output audio
  devices are not visible at all.

  Devices are work without any issues on Windows 10 originally installed
  on the device.

  Let me know if I can provide any additional information that will help
  solving the issue.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
  Uname: Linux 5.4.0-14-generic x86_64
  ApportVersion: 2.20.11-0ubuntu20
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Mar 14 23:45:55 2020
  InstallationDate: Installed on 2020-03-14 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200309)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/25/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.4.0
  dmi.board.name: 051P23
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.4.0:bd11/25/2019:svnDellInc.:pnVostro5590:pvr:rvnDellInc.:rn051P23:rvrA00:cvnDellInc.:ct10:cvr:
  dmi.product.family: Vostro
  dmi.product.name: Vostro 5590
  dmi.product.sku: 095A
  dmi.sys.vendor: Dell Inc.

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[Touch-packages] [Bug 1867474] Re: [Dell Vostro 5590] PCI/internal sound card not detected

2020-03-19 Thread Gabriel Miranda
I have the same problem with Dell G3-3590-A20P after upgraded kernel to
5.3.0-42.

Does anyone have updates about this?

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1867474

Title:
  [Dell Vostro 5590] PCI/internal sound card not detected

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  Problem with detecting audio input/output device.
  Device: Dell Vostro 5590

  Tested earlier also on Ubuntu 18.04 and 19.10.
  On older systems with some configurations output device was working, but I 
never succeeded making build-in microphone to work (be properly detected).

  On current Ubuntu 20.04 (14.03.2020) both input and output audio
  devices are not visible at all.

  Devices are work without any issues on Windows 10 originally installed
  on the device.

  Let me know if I can provide any additional information that will help
  solving the issue.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
  Uname: Linux 5.4.0-14-generic x86_64
  ApportVersion: 2.20.11-0ubuntu20
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Mar 14 23:45:55 2020
  InstallationDate: Installed on 2020-03-14 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200309)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/25/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.4.0
  dmi.board.name: 051P23
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.4.0:bd11/25/2019:svnDellInc.:pnVostro5590:pvr:rvnDellInc.:rn051P23:rvrA00:cvnDellInc.:ct10:cvr:
  dmi.product.family: Vostro
  dmi.product.name: Vostro 5590
  dmi.product.sku: 095A
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
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