Public bug reported:
I have a Dell Precision 5520 and experience the following problem: After
a resume from suspend, I have problems with my keyboard and touchpad: At
the password screen everything is working fine, I can click on the
password field and enter my password. Then when the screen is unlocked,
I can move the mouse cursor, and clicks on the top menu, e.g. on the
network button or the shutdown button work perfectly, but a click on an
open window like a terminal or on firefox does not give focus to the
window and I cannot write into the terminal. Also, shortcuts like the
Windows key or Windows+tab key are not working. I can only solve this by
rebooting.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu6
ProcVersionSignature: Ubuntu 4.15.0-15.16-generic 4.15.15
Uname: Linux 4.15.0-15-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory:
'/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 390.48 Thu Mar 22 00:42:57
PDT 2018
GCC version: gcc version 7.3.0 (Ubuntu 7.3.0-16ubuntu3)
ApportVersion: 2.20.9-0ubuntu5
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Apr 18 22:01:56 2018
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
DkmsStatus:
nvidia, 390.48, 4.15.0-13-generic, x86_64: installed
nvidia, 390.48, 4.15.0-15-generic, x86_64: installed
virtualbox, 5.2.8, 4.15.0-15-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GpuHangFrequency: Several times a day
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
InstallationDate: Installed on 2018-04-12 (6 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Beta amd64 (20180404)
Lspci: Error: command ['lspci', '-vvnn'] failed with exit code 1: lspci: Cannot
open /sys/bus/pci/devices/0000:07:00.0/resource: No such file or directory
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 04f3:24a1 Elan Microelectronics Corp.
Bus 001 Device 002: ID 8087:0a2b Intel Corp.
Bus 001 Device 004: ID 0c45:6713 Microdia
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Precision 5520
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-15-generic.efi.signed
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/25/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.7.1
dmi.board.name: 0R6JFH
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.7.1:bd01/25/2018:svnDellInc.:pnPrecision5520:pvr:rvnDellInc.:rn0R6JFH:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Precision
dmi.product.name: Precision 5520
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.91-2
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.0~rc5-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.0~rc5-1ubuntu1
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic freeze possible-manual-nvidia-install ubuntu
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1765189
Title:
Partial User Interface freeze
Status in xorg package in Ubuntu:
New
Bug description:
I have a Dell Precision 5520 and experience the following problem:
After a resume from suspend, I have problems with my keyboard and
touchpad: At the password screen everything is working fine, I can
click on the password field and enter my password. Then when the
screen is unlocked, I can move the mouse cursor, and clicks on the top
menu, e.g. on the network button or the shutdown button work
perfectly, but a click on an open window like a terminal or on firefox
does not give focus to the window and I cannot write into the
terminal. Also, shortcuts like the Windows key or Windows+tab key are
not working. I can only solve this by rebooting.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu6
ProcVersionSignature: Ubuntu 4.15.0-15.16-generic 4.15.15
Uname: Linux 4.15.0-15-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory:
'/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 390.48 Thu Mar 22 00:42:57
PDT 2018
GCC version: gcc version 7.3.0 (Ubuntu 7.3.0-16ubuntu3)
ApportVersion: 2.20.9-0ubuntu5
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Apr 18 22:01:56 2018
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
DkmsStatus:
nvidia, 390.48, 4.15.0-13-generic, x86_64: installed
nvidia, 390.48, 4.15.0-15-generic, x86_64: installed
virtualbox, 5.2.8, 4.15.0-15-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GpuHangFrequency: Several times a day
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
InstallationDate: Installed on 2018-04-12 (6 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Beta amd64 (20180404)
Lspci: Error: command ['lspci', '-vvnn'] failed with exit code 1: lspci:
Cannot open /sys/bus/pci/devices/0000:07:00.0/resource: No such file or
directory
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 04f3:24a1 Elan Microelectronics Corp.
Bus 001 Device 002: ID 8087:0a2b Intel Corp.
Bus 001 Device 004: ID 0c45:6713 Microdia
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Precision 5520
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-15-generic.efi.signed
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/25/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.7.1
dmi.board.name: 0R6JFH
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.7.1:bd01/25/2018:svnDellInc.:pnPrecision5520:pvr:rvnDellInc.:rn0R6JFH:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Precision
dmi.product.name: Precision 5520
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.91-2
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.0~rc5-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.0~rc5-1ubuntu1
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
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