[Touch-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones
dmesg output attached from #21, step 2) ** Attachment added: "dmesg.txt" https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1851518/+attachment/5305171/+files/dmesg.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1851518 Title: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones Status in alsa-driver package in Ubuntu: New Bug description: I've been googling this issue for 10's of hours and tried many things. Relase of Ubuntu: 19.10 Expected outcome: Music plays on the internal speakers and headphones. Actual outcome: I can barely hear audio using headphones with volume turned up to 150%. Absolutely nothing comes out of the speakers. (The speakers sound great under Windows 10.) Complete alsa-info output is attached, but here are some snippets: !!DMI Information !!--- Manufacturer: SAMSUNG ELECTRONICS CO., LTD. Product Name: 950SBE/951SBE Product Version: P06RES Firmware Version: P06RES.075.190529.SP Board Vendor: SAMSUNG ELECTRONICS CO., LTD. Board Name:NP950SBE-K01US !!Kernel Information !!-- Kernel release:5.3.0-19-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !! Driver version: k5.3.0-19-generic Library version:1.1.9 Utilities version: 1.1.9 !!Loaded ALSA modules !!--- snd_hda_intel !!Sound Servers on this system !! Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!- 0 [PCH]: HDA-Intel - HDA Intel PCH HDA Intel PCH at 0x604b118000 irq 177 !!PCI Soundcards installed in the system !!-- 00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP High Definition Audio Controller (rev 11) !!Advanced information - PCI Vendor/Device/Subsystem ID's !!--- 00:1f.3 0401: 8086:9dc8 (rev 11) DeviceName: Onboard - Sound !!HDA-Intel Codec information !!--- --startcollapse-- Codec: Realtek ALC298 Address: 0 AFG Function Id: 0x1 (unsol 1) Vendor Id: 0x10ec0298 Subsystem Id: 0x144dc812 Revision Id: 0x100103 No Modem Function Group found Default PCM: rates [0x60]: 44100 48000 bits [0xe]: 16 20 24 formats [0x1]: PCM Default Amp-In caps: N/A Default Amp-Out caps: N/A State of AFG node 0x01: Power states: D0 D1 D2 D3 D3cold CLKSTOP EPSS Power: setting=D0, actual=D0 GPIO: io=8, o=0, i=0, unsolicited=1, wake=0 IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out Control: name="Headphone Playback Volume", index=0, device=0 ControlAmp: chs=3, dir=Out, idx=0, ofs=0 Device: name="ALC298 Analog", type="Audio", device=0 Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0 Amp-Out vals: [0x00 0x00] Converter: stream=1, channel=0 PCM: rates [0x60]: 44100 48000 bits [0xe]: 16 20 24 formats [0x1]: PCM Power states: D0 D1 D2 D3 EPSS Power: setting=D0, actual=D0 Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out Control: name="Speaker Playback Volume", index=0, device=0 ControlAmp: chs=3, dir=Out, idx=0, ofs=0 Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0 Amp-Out vals: [0x7f 0x7f] Converter: stream=1, channel=0 ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: martin 1383 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Wed Nov 6 06:20:08 2019 InstallationDate: Installed on 2019-11-03 (3 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8
[Touch-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones
Hi, 1) Steps: - Removed the option model= - Rebooted - turned off Secure Boot and booted with your test kernel. Result: No sound from speakers. Very very quiet headphones. 2) Steps: sudo set-coeff.sh sudo su echo 1 > /sys/module/snd_hda_codec/parameters/dump_coef Result: No sound from speakers. Very very quiet headphones. alsa-info is attached. Thanks, Martin ** Attachment added: "alsa-info-with-coefficients-after-set-coeff.txt" https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1851518/+attachment/5305170/+files/alsa-info-with-coefficients-after-set-coeff.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1851518 Title: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones Status in alsa-driver package in Ubuntu: New Bug description: I've been googling this issue for 10's of hours and tried many things. Relase of Ubuntu: 19.10 Expected outcome: Music plays on the internal speakers and headphones. Actual outcome: I can barely hear audio using headphones with volume turned up to 150%. Absolutely nothing comes out of the speakers. (The speakers sound great under Windows 10.) Complete alsa-info output is attached, but here are some snippets: !!DMI Information !!--- Manufacturer: SAMSUNG ELECTRONICS CO., LTD. Product Name: 950SBE/951SBE Product Version: P06RES Firmware Version: P06RES.075.190529.SP Board Vendor: SAMSUNG ELECTRONICS CO., LTD. Board Name:NP950SBE-K01US !!Kernel Information !!-- Kernel release:5.3.0-19-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !! Driver version: k5.3.0-19-generic Library version:1.1.9 Utilities version: 1.1.9 !!Loaded ALSA modules !!--- snd_hda_intel !!Sound Servers on this system !! Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!- 0 [PCH]: HDA-Intel - HDA Intel PCH HDA Intel PCH at 0x604b118000 irq 177 !!PCI Soundcards installed in the system !!-- 00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP High Definition Audio Controller (rev 11) !!Advanced information - PCI Vendor/Device/Subsystem ID's !!--- 00:1f.3 0401: 8086:9dc8 (rev 11) DeviceName: Onboard - Sound !!HDA-Intel Codec information !!--- --startcollapse-- Codec: Realtek ALC298 Address: 0 AFG Function Id: 0x1 (unsol 1) Vendor Id: 0x10ec0298 Subsystem Id: 0x144dc812 Revision Id: 0x100103 No Modem Function Group found Default PCM: rates [0x60]: 44100 48000 bits [0xe]: 16 20 24 formats [0x1]: PCM Default Amp-In caps: N/A Default Amp-Out caps: N/A State of AFG node 0x01: Power states: D0 D1 D2 D3 D3cold CLKSTOP EPSS Power: setting=D0, actual=D0 GPIO: io=8, o=0, i=0, unsolicited=1, wake=0 IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out Control: name="Headphone Playback Volume", index=0, device=0 ControlAmp: chs=3, dir=Out, idx=0, ofs=0 Device: name="ALC298 Analog", type="Audio", device=0 Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0 Amp-Out vals: [0x00 0x00] Converter: stream=1, channel=0 PCM: rates [0x60]: 44100 48000 bits [0xe]: 16 20 24 formats [0x1]: PCM Power states: D0 D1 D2 D3 EPSS Power: setting=D0, actual=D0 Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out Control: name="Speaker Playback Volume", index=0, device=0 ControlAmp: chs=3, dir=Out, idx=0, ofs=0 Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0 Amp-Out vals: [0x7f 0x7f] Converter: stream=1, channel=0 ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID
[Touch-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones
Install the testing kernel and reboot, Couldn't boot after installing all 3 .deb's: error: /boot/vmlinuz-5.3.0.23.25+samsung-test-generic has invalid signature error: you need to load the kernel first Press any key to continue... -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1851518 Title: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones Status in alsa-driver package in Ubuntu: New Bug description: I've been googling this issue for 10's of hours and tried many things. Relase of Ubuntu: 19.10 Expected outcome: Music plays on the internal speakers and headphones. Actual outcome: I can barely hear audio using headphones with volume turned up to 150%. Absolutely nothing comes out of the speakers. (The speakers sound great under Windows 10.) Complete alsa-info output is attached, but here are some snippets: !!DMI Information !!--- Manufacturer: SAMSUNG ELECTRONICS CO., LTD. Product Name: 950SBE/951SBE Product Version: P06RES Firmware Version: P06RES.075.190529.SP Board Vendor: SAMSUNG ELECTRONICS CO., LTD. Board Name:NP950SBE-K01US !!Kernel Information !!-- Kernel release:5.3.0-19-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !! Driver version: k5.3.0-19-generic Library version:1.1.9 Utilities version: 1.1.9 !!Loaded ALSA modules !!--- snd_hda_intel !!Sound Servers on this system !! Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!- 0 [PCH]: HDA-Intel - HDA Intel PCH HDA Intel PCH at 0x604b118000 irq 177 !!PCI Soundcards installed in the system !!-- 00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP High Definition Audio Controller (rev 11) !!Advanced information - PCI Vendor/Device/Subsystem ID's !!--- 00:1f.3 0401: 8086:9dc8 (rev 11) DeviceName: Onboard - Sound !!HDA-Intel Codec information !!--- --startcollapse-- Codec: Realtek ALC298 Address: 0 AFG Function Id: 0x1 (unsol 1) Vendor Id: 0x10ec0298 Subsystem Id: 0x144dc812 Revision Id: 0x100103 No Modem Function Group found Default PCM: rates [0x60]: 44100 48000 bits [0xe]: 16 20 24 formats [0x1]: PCM Default Amp-In caps: N/A Default Amp-Out caps: N/A State of AFG node 0x01: Power states: D0 D1 D2 D3 D3cold CLKSTOP EPSS Power: setting=D0, actual=D0 GPIO: io=8, o=0, i=0, unsolicited=1, wake=0 IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out Control: name="Headphone Playback Volume", index=0, device=0 ControlAmp: chs=3, dir=Out, idx=0, ofs=0 Device: name="ALC298 Analog", type="Audio", device=0 Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0 Amp-Out vals: [0x00 0x00] Converter: stream=1, channel=0 PCM: rates [0x60]: 44100 48000 bits [0xe]: 16 20 24 formats [0x1]: PCM Power states: D0 D1 D2 D3 EPSS Power: setting=D0, actual=D0 Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out Control: name="Speaker Playback Volume", index=0, device=0 ControlAmp: chs=3, dir=Out, idx=0, ofs=0 Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0 Amp-Out vals: [0x7f 0x7f] Converter: stream=1, channel=0 ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: martin 1383 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Wed Nov 6 06:20:08 2019 InstallationDate: Installed on 2019-11-03 (3 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all
[Touch-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones
Attachment to #17 was incorrect (forgot to turn on coefficients) Attached is alsa-info with coefficients. ** Attachment added: "alsa-info-dell-headset3-with-coefficients.txt" https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1851518/+attachment/5304921/+files/alsa-info-dell-headset3-with-coefficients.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1851518 Title: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones Status in alsa-driver package in Ubuntu: New Bug description: I've been googling this issue for 10's of hours and tried many things. Relase of Ubuntu: 19.10 Expected outcome: Music plays on the internal speakers and headphones. Actual outcome: I can barely hear audio using headphones with volume turned up to 150%. Absolutely nothing comes out of the speakers. (The speakers sound great under Windows 10.) Complete alsa-info output is attached, but here are some snippets: !!DMI Information !!--- Manufacturer: SAMSUNG ELECTRONICS CO., LTD. Product Name: 950SBE/951SBE Product Version: P06RES Firmware Version: P06RES.075.190529.SP Board Vendor: SAMSUNG ELECTRONICS CO., LTD. Board Name:NP950SBE-K01US !!Kernel Information !!-- Kernel release:5.3.0-19-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !! Driver version: k5.3.0-19-generic Library version:1.1.9 Utilities version: 1.1.9 !!Loaded ALSA modules !!--- snd_hda_intel !!Sound Servers on this system !! Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!- 0 [PCH]: HDA-Intel - HDA Intel PCH HDA Intel PCH at 0x604b118000 irq 177 !!PCI Soundcards installed in the system !!-- 00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP High Definition Audio Controller (rev 11) !!Advanced information - PCI Vendor/Device/Subsystem ID's !!--- 00:1f.3 0401: 8086:9dc8 (rev 11) DeviceName: Onboard - Sound !!HDA-Intel Codec information !!--- --startcollapse-- Codec: Realtek ALC298 Address: 0 AFG Function Id: 0x1 (unsol 1) Vendor Id: 0x10ec0298 Subsystem Id: 0x144dc812 Revision Id: 0x100103 No Modem Function Group found Default PCM: rates [0x60]: 44100 48000 bits [0xe]: 16 20 24 formats [0x1]: PCM Default Amp-In caps: N/A Default Amp-Out caps: N/A State of AFG node 0x01: Power states: D0 D1 D2 D3 D3cold CLKSTOP EPSS Power: setting=D0, actual=D0 GPIO: io=8, o=0, i=0, unsolicited=1, wake=0 IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out Control: name="Headphone Playback Volume", index=0, device=0 ControlAmp: chs=3, dir=Out, idx=0, ofs=0 Device: name="ALC298 Analog", type="Audio", device=0 Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0 Amp-Out vals: [0x00 0x00] Converter: stream=1, channel=0 PCM: rates [0x60]: 44100 48000 bits [0xe]: 16 20 24 formats [0x1]: PCM Power states: D0 D1 D2 D3 EPSS Power: setting=D0, actual=D0 Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out Control: name="Speaker Playback Volume", index=0, device=0 ControlAmp: chs=3, dir=Out, idx=0, ofs=0 Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0 Amp-Out vals: [0x7f 0x7f] Converter: stream=1, channel=0 ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: martin 1383 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Wed Nov 6 06:20:08 2019 InstallationDate: Installed on 2019-11-03 (3 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
[Touch-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones
>> nd If you have time, please redo the test of #10, after finishing all commands, please generate an alsa-info.txt-with-coeff, let us check if all those commands successfully executed. <<< Option: dell-headset3 Headphone works, and does not seem to change when any of the below settings are applied. alsa-info output attached; it was generated after the last command in the sequence. martin@martins-samsung:~$ sudo hda-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x8e nid = 0x20, verb = 0x500, param = 0x8e value = 0x0 martin@martins-samsung:~$ sudo hda-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x20 nid = 0x20, verb = 0x400, param = 0x20 value = 0x0 NO change martin@martins-samsung:~$ sudo hda-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x19 nid = 0x20, verb = 0x500, param = 0x19 value = 0x0 martin@martins-samsung:~$ sudo hda-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x317 nid = 0x20, verb = 0x400, param = 0x317 value = 0x0 NO change martin@martins-samsung:~$ sudo hda-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x67 nid = 0x20, verb = 0x500, param = 0x67 value = 0x0 martin@martins-samsung:~$ sudo hda-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x1110 nid = 0x20, verb = 0x400, param = 0x1110 value = 0x0 NO change martin@martins-samsung:~$ sudo hda-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x4f nid = 0x20, verb = 0x500, param = 0x4f value = 0x0 martin@martins-samsung:~$ sudo hda-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0xc429 nid = 0x20, verb = 0x400, param = 0xc429 value = 0x0 NO change Thanks, Martin ** Attachment added: "alsa-info-dell-headset3-with-coefficients.txt" https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1851518/+attachment/5304920/+files/alsa-info-dell-headset3-with-coefficients.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1851518 Title: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones Status in alsa-driver package in Ubuntu: New Bug description: I've been googling this issue for 10's of hours and tried many things. Relase of Ubuntu: 19.10 Expected outcome: Music plays on the internal speakers and headphones. Actual outcome: I can barely hear audio using headphones with volume turned up to 150%. Absolutely nothing comes out of the speakers. (The speakers sound great under Windows 10.) Complete alsa-info output is attached, but here are some snippets: !!DMI Information !!--- Manufacturer: SAMSUNG ELECTRONICS CO., LTD. Product Name: 950SBE/951SBE Product Version: P06RES Firmware Version: P06RES.075.190529.SP Board Vendor: SAMSUNG ELECTRONICS CO., LTD. Board Name:NP950SBE-K01US !!Kernel Information !!-- Kernel release:5.3.0-19-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !! Driver version: k5.3.0-19-generic Library version:1.1.9 Utilities version: 1.1.9 !!Loaded ALSA modules !!--- snd_hda_intel !!Sound Servers on this system !! Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!- 0 [PCH]: HDA-Intel - HDA Intel PCH HDA Intel PCH at 0x604b118000 irq 177 !!PCI Soundcards installed in the system !!-- 00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP High Definition Audio Controller (rev 11) !!Advanced information - PCI Vendor/Device/Subsystem ID's !!--- 00:1f.3 0401: 8086:9dc8 (rev 11) DeviceName: Onboard - Sound !!HDA-Intel Codec information !!--- --startcollapse-- Codec: Realtek ALC298 Address: 0 AFG Function Id: 0x1 (unsol 1) Vendor Id: 0x10ec0298 Subsystem Id: 0x144dc812 Revision Id: 0x100103 No Modem Function Group found Default PCM: rates [0x60]: 44100 48000 bits [0xe]: 16 20 24 formats [0x1]: PCM Default Amp-In caps: N/A Default Amp-Out caps: N/A State of AFG node 0x01: Power states: D0 D1 D2 D3 D3cold CLKSTOP EPSS Power: setting=D0, actual=D0 GPIO: io=8, o=0, i=0, unsolicited=1, wake=0 IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[5]: enable=0, dir=0, wake=0,
[Touch-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones
> please verify that both speaker and headphone work well under windows, then using this tool to collect a log under windows, the log is a useful reference for linux. < Output attached; looks like this might be helpful to get the speakers to work. Thank you, Martin ** Attachment added: "RtHDDump.txt" https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1851518/+attachment/5304916/+files/RtHDDump.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1851518 Title: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones Status in alsa-driver package in Ubuntu: New Bug description: I've been googling this issue for 10's of hours and tried many things. Relase of Ubuntu: 19.10 Expected outcome: Music plays on the internal speakers and headphones. Actual outcome: I can barely hear audio using headphones with volume turned up to 150%. Absolutely nothing comes out of the speakers. (The speakers sound great under Windows 10.) Complete alsa-info output is attached, but here are some snippets: !!DMI Information !!--- Manufacturer: SAMSUNG ELECTRONICS CO., LTD. Product Name: 950SBE/951SBE Product Version: P06RES Firmware Version: P06RES.075.190529.SP Board Vendor: SAMSUNG ELECTRONICS CO., LTD. Board Name:NP950SBE-K01US !!Kernel Information !!-- Kernel release:5.3.0-19-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !! Driver version: k5.3.0-19-generic Library version:1.1.9 Utilities version: 1.1.9 !!Loaded ALSA modules !!--- snd_hda_intel !!Sound Servers on this system !! Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!- 0 [PCH]: HDA-Intel - HDA Intel PCH HDA Intel PCH at 0x604b118000 irq 177 !!PCI Soundcards installed in the system !!-- 00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP High Definition Audio Controller (rev 11) !!Advanced information - PCI Vendor/Device/Subsystem ID's !!--- 00:1f.3 0401: 8086:9dc8 (rev 11) DeviceName: Onboard - Sound !!HDA-Intel Codec information !!--- --startcollapse-- Codec: Realtek ALC298 Address: 0 AFG Function Id: 0x1 (unsol 1) Vendor Id: 0x10ec0298 Subsystem Id: 0x144dc812 Revision Id: 0x100103 No Modem Function Group found Default PCM: rates [0x60]: 44100 48000 bits [0xe]: 16 20 24 formats [0x1]: PCM Default Amp-In caps: N/A Default Amp-Out caps: N/A State of AFG node 0x01: Power states: D0 D1 D2 D3 D3cold CLKSTOP EPSS Power: setting=D0, actual=D0 GPIO: io=8, o=0, i=0, unsolicited=1, wake=0 IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out Control: name="Headphone Playback Volume", index=0, device=0 ControlAmp: chs=3, dir=Out, idx=0, ofs=0 Device: name="ALC298 Analog", type="Audio", device=0 Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0 Amp-Out vals: [0x00 0x00] Converter: stream=1, channel=0 PCM: rates [0x60]: 44100 48000 bits [0xe]: 16 20 24 formats [0x1]: PCM Power states: D0 D1 D2 D3 EPSS Power: setting=D0, actual=D0 Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out Control: name="Speaker Playback Volume", index=0, device=0 ControlAmp: chs=3, dir=Out, idx=0, ofs=0 Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0 Amp-Out vals: [0x7f 0x7f] Converter: stream=1, channel=0 ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: martin 1383 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Wed Nov 6 06:20:08 2019
[Touch-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones
<<< Ah, please test model=dell-headset3, it should work. And please also add options snd-hda-codec-realtek dyndbg, then boot the system without the headphone plugged. after boot up, plug headphone, and test if it works well. If it works well, please upload the dmesg. Yes, headphones work well. dmesg output is attached. Thank you. ** Attachment added: "dmesg.txt" https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1851518/+attachment/5304905/+files/dmesg.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1851518 Title: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones Status in alsa-driver package in Ubuntu: New Bug description: I've been googling this issue for 10's of hours and tried many things. Relase of Ubuntu: 19.10 Expected outcome: Music plays on the internal speakers and headphones. Actual outcome: I can barely hear audio using headphones with volume turned up to 150%. Absolutely nothing comes out of the speakers. (The speakers sound great under Windows 10.) Complete alsa-info output is attached, but here are some snippets: !!DMI Information !!--- Manufacturer: SAMSUNG ELECTRONICS CO., LTD. Product Name: 950SBE/951SBE Product Version: P06RES Firmware Version: P06RES.075.190529.SP Board Vendor: SAMSUNG ELECTRONICS CO., LTD. Board Name:NP950SBE-K01US !!Kernel Information !!-- Kernel release:5.3.0-19-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !! Driver version: k5.3.0-19-generic Library version:1.1.9 Utilities version: 1.1.9 !!Loaded ALSA modules !!--- snd_hda_intel !!Sound Servers on this system !! Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!- 0 [PCH]: HDA-Intel - HDA Intel PCH HDA Intel PCH at 0x604b118000 irq 177 !!PCI Soundcards installed in the system !!-- 00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP High Definition Audio Controller (rev 11) !!Advanced information - PCI Vendor/Device/Subsystem ID's !!--- 00:1f.3 0401: 8086:9dc8 (rev 11) DeviceName: Onboard - Sound !!HDA-Intel Codec information !!--- --startcollapse-- Codec: Realtek ALC298 Address: 0 AFG Function Id: 0x1 (unsol 1) Vendor Id: 0x10ec0298 Subsystem Id: 0x144dc812 Revision Id: 0x100103 No Modem Function Group found Default PCM: rates [0x60]: 44100 48000 bits [0xe]: 16 20 24 formats [0x1]: PCM Default Amp-In caps: N/A Default Amp-Out caps: N/A State of AFG node 0x01: Power states: D0 D1 D2 D3 D3cold CLKSTOP EPSS Power: setting=D0, actual=D0 GPIO: io=8, o=0, i=0, unsolicited=1, wake=0 IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out Control: name="Headphone Playback Volume", index=0, device=0 ControlAmp: chs=3, dir=Out, idx=0, ofs=0 Device: name="ALC298 Analog", type="Audio", device=0 Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0 Amp-Out vals: [0x00 0x00] Converter: stream=1, channel=0 PCM: rates [0x60]: 44100 48000 bits [0xe]: 16 20 24 formats [0x1]: PCM Power states: D0 D1 D2 D3 EPSS Power: setting=D0, actual=D0 Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out Control: name="Speaker Playback Volume", index=0, device=0 ControlAmp: chs=3, dir=Out, idx=0, ofs=0 Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0 Amp-Out vals: [0x7f 0x7f] Converter: stream=1, channel=0 ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: martin 1383 F pulseaudio
[Touch-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones
FYI: I just re-tested with model=mono-speakers, and there the headhpone output likewise does not change for any of the above settings: it works great the entire time. Thanks, Martin -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1851518 Title: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones Status in alsa-driver package in Ubuntu: New Bug description: I've been googling this issue for 10's of hours and tried many things. Relase of Ubuntu: 19.10 Expected outcome: Music plays on the internal speakers and headphones. Actual outcome: I can barely hear audio using headphones with volume turned up to 150%. Absolutely nothing comes out of the speakers. (The speakers sound great under Windows 10.) Complete alsa-info output is attached, but here are some snippets: !!DMI Information !!--- Manufacturer: SAMSUNG ELECTRONICS CO., LTD. Product Name: 950SBE/951SBE Product Version: P06RES Firmware Version: P06RES.075.190529.SP Board Vendor: SAMSUNG ELECTRONICS CO., LTD. Board Name:NP950SBE-K01US !!Kernel Information !!-- Kernel release:5.3.0-19-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !! Driver version: k5.3.0-19-generic Library version:1.1.9 Utilities version: 1.1.9 !!Loaded ALSA modules !!--- snd_hda_intel !!Sound Servers on this system !! Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!- 0 [PCH]: HDA-Intel - HDA Intel PCH HDA Intel PCH at 0x604b118000 irq 177 !!PCI Soundcards installed in the system !!-- 00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP High Definition Audio Controller (rev 11) !!Advanced information - PCI Vendor/Device/Subsystem ID's !!--- 00:1f.3 0401: 8086:9dc8 (rev 11) DeviceName: Onboard - Sound !!HDA-Intel Codec information !!--- --startcollapse-- Codec: Realtek ALC298 Address: 0 AFG Function Id: 0x1 (unsol 1) Vendor Id: 0x10ec0298 Subsystem Id: 0x144dc812 Revision Id: 0x100103 No Modem Function Group found Default PCM: rates [0x60]: 44100 48000 bits [0xe]: 16 20 24 formats [0x1]: PCM Default Amp-In caps: N/A Default Amp-Out caps: N/A State of AFG node 0x01: Power states: D0 D1 D2 D3 D3cold CLKSTOP EPSS Power: setting=D0, actual=D0 GPIO: io=8, o=0, i=0, unsolicited=1, wake=0 IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out Control: name="Headphone Playback Volume", index=0, device=0 ControlAmp: chs=3, dir=Out, idx=0, ofs=0 Device: name="ALC298 Analog", type="Audio", device=0 Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0 Amp-Out vals: [0x00 0x00] Converter: stream=1, channel=0 PCM: rates [0x60]: 44100 48000 bits [0xe]: 16 20 24 formats [0x1]: PCM Power states: D0 D1 D2 D3 EPSS Power: setting=D0, actual=D0 Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out Control: name="Speaker Playback Volume", index=0, device=0 ControlAmp: chs=3, dir=Out, idx=0, ofs=0 Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0 Amp-Out vals: [0x7f 0x7f] Converter: stream=1, channel=0 ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: martin 1383 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Wed Nov 6 06:20:08 2019 InstallationDate: Installed on 2019-11-03 (3 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8
[Touch-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones
Hi, I was surprised, but none of these settings helped. Mode was set originally to options snd-hda-intel model=headset-mode-no-hp-mic sudo hda-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x8e sudo hda-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x20 //check if headphone can output sound normally? Running speaker-test: very very quiet sudo hda-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x19 sudo hda-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x317 //check if headphone can output sound normally? same result sudo hda-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x67 sudo hda-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x1110 //check if headphone can output sound normally? same result sudo hda-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x4f sudo hda-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0xc429 //check if headphone can output sound normally? same result -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1851518 Title: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones Status in alsa-driver package in Ubuntu: New Bug description: I've been googling this issue for 10's of hours and tried many things. Relase of Ubuntu: 19.10 Expected outcome: Music plays on the internal speakers and headphones. Actual outcome: I can barely hear audio using headphones with volume turned up to 150%. Absolutely nothing comes out of the speakers. (The speakers sound great under Windows 10.) Complete alsa-info output is attached, but here are some snippets: !!DMI Information !!--- Manufacturer: SAMSUNG ELECTRONICS CO., LTD. Product Name: 950SBE/951SBE Product Version: P06RES Firmware Version: P06RES.075.190529.SP Board Vendor: SAMSUNG ELECTRONICS CO., LTD. Board Name:NP950SBE-K01US !!Kernel Information !!-- Kernel release:5.3.0-19-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !! Driver version: k5.3.0-19-generic Library version:1.1.9 Utilities version: 1.1.9 !!Loaded ALSA modules !!--- snd_hda_intel !!Sound Servers on this system !! Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!- 0 [PCH]: HDA-Intel - HDA Intel PCH HDA Intel PCH at 0x604b118000 irq 177 !!PCI Soundcards installed in the system !!-- 00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP High Definition Audio Controller (rev 11) !!Advanced information - PCI Vendor/Device/Subsystem ID's !!--- 00:1f.3 0401: 8086:9dc8 (rev 11) DeviceName: Onboard - Sound !!HDA-Intel Codec information !!--- --startcollapse-- Codec: Realtek ALC298 Address: 0 AFG Function Id: 0x1 (unsol 1) Vendor Id: 0x10ec0298 Subsystem Id: 0x144dc812 Revision Id: 0x100103 No Modem Function Group found Default PCM: rates [0x60]: 44100 48000 bits [0xe]: 16 20 24 formats [0x1]: PCM Default Amp-In caps: N/A Default Amp-Out caps: N/A State of AFG node 0x01: Power states: D0 D1 D2 D3 D3cold CLKSTOP EPSS Power: setting=D0, actual=D0 GPIO: io=8, o=0, i=0, unsolicited=1, wake=0 IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out Control: name="Headphone Playback Volume", index=0, device=0 ControlAmp: chs=3, dir=Out, idx=0, ofs=0 Device: name="ALC298 Analog", type="Audio", device=0 Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0 Amp-Out vals: [0x00 0x00] Converter: stream=1, channel=0 PCM: rates [0x60]: 44100 48000 bits [0xe]: 16 20 24 formats [0x1]: PCM Power states: D0 D1 D2 D3 EPSS Power: setting=D0, actual=D0 Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out Control: name="Speaker Playback Volume", index=0, device=0 ControlAmp: chs=3, dir=Out, idx=0, ofs=0 Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0 Amp-Out vals: [0x7f 0x7f] Converter: stream=1, channel=0 ProblemType: Bug
[Touch-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones
Using options snd-hda-intel model=headset-mode-no-hp-mic Result: Headphones: very very quiet Internal speakers: Nothing Alsa-info is attached. Thank you. ** Attachment added: "alsa-info-with-coefficients-headset-mode-no-hp-mic.txt" https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1851518/+attachment/5304381/+files/alsa-info-with-coefficients-headset-mode-no-hp-mic.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1851518 Title: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones Status in alsa-driver package in Ubuntu: New Bug description: I've been googling this issue for 10's of hours and tried many things. Relase of Ubuntu: 19.10 Expected outcome: Music plays on the internal speakers and headphones. Actual outcome: I can barely hear audio using headphones with volume turned up to 150%. Absolutely nothing comes out of the speakers. (The speakers sound great under Windows 10.) Complete alsa-info output is attached, but here are some snippets: !!DMI Information !!--- Manufacturer: SAMSUNG ELECTRONICS CO., LTD. Product Name: 950SBE/951SBE Product Version: P06RES Firmware Version: P06RES.075.190529.SP Board Vendor: SAMSUNG ELECTRONICS CO., LTD. Board Name:NP950SBE-K01US !!Kernel Information !!-- Kernel release:5.3.0-19-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !! Driver version: k5.3.0-19-generic Library version:1.1.9 Utilities version: 1.1.9 !!Loaded ALSA modules !!--- snd_hda_intel !!Sound Servers on this system !! Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!- 0 [PCH]: HDA-Intel - HDA Intel PCH HDA Intel PCH at 0x604b118000 irq 177 !!PCI Soundcards installed in the system !!-- 00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP High Definition Audio Controller (rev 11) !!Advanced information - PCI Vendor/Device/Subsystem ID's !!--- 00:1f.3 0401: 8086:9dc8 (rev 11) DeviceName: Onboard - Sound !!HDA-Intel Codec information !!--- --startcollapse-- Codec: Realtek ALC298 Address: 0 AFG Function Id: 0x1 (unsol 1) Vendor Id: 0x10ec0298 Subsystem Id: 0x144dc812 Revision Id: 0x100103 No Modem Function Group found Default PCM: rates [0x60]: 44100 48000 bits [0xe]: 16 20 24 formats [0x1]: PCM Default Amp-In caps: N/A Default Amp-Out caps: N/A State of AFG node 0x01: Power states: D0 D1 D2 D3 D3cold CLKSTOP EPSS Power: setting=D0, actual=D0 GPIO: io=8, o=0, i=0, unsolicited=1, wake=0 IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out Control: name="Headphone Playback Volume", index=0, device=0 ControlAmp: chs=3, dir=Out, idx=0, ofs=0 Device: name="ALC298 Analog", type="Audio", device=0 Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0 Amp-Out vals: [0x00 0x00] Converter: stream=1, channel=0 PCM: rates [0x60]: 44100 48000 bits [0xe]: 16 20 24 formats [0x1]: PCM Power states: D0 D1 D2 D3 EPSS Power: setting=D0, actual=D0 Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out Control: name="Speaker Playback Volume", index=0, device=0 ControlAmp: chs=3, dir=Out, idx=0, ofs=0 Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0 Amp-Out vals: [0x7f 0x7f] Converter: stream=1, channel=0 ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: martin 1383 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Wed Nov 6 06:20:08 2019 InstallationDate: Installed on 2019-11-03 (3 days ago)
[Touch-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones
Made a little progress: headphones work with /etc/modprobe.d/alsa-base.conf: options snd-hda-intel model=mono-speakers Volume is loud and clear, in stereo! alsa-info.sh output is attached with coefficients. Headphones were not plugged in at that time to keep the diffs to a minimum. ** Attachment added: "alsa-info-with-coefficients-headphones-work.txt" https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1851518/+attachment/5304308/+files/alsa-info-with-coefficients-headphones-work.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1851518 Title: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones Status in alsa-driver package in Ubuntu: New Bug description: I've been googling this issue for 10's of hours and tried many things. Relase of Ubuntu: 19.10 Expected outcome: Music plays on the internal speakers and headphones. Actual outcome: I can barely hear audio using headphones with volume turned up to 150%. Absolutely nothing comes out of the speakers. (The speakers sound great under Windows 10.) Complete alsa-info output is attached, but here are some snippets: !!DMI Information !!--- Manufacturer: SAMSUNG ELECTRONICS CO., LTD. Product Name: 950SBE/951SBE Product Version: P06RES Firmware Version: P06RES.075.190529.SP Board Vendor: SAMSUNG ELECTRONICS CO., LTD. Board Name:NP950SBE-K01US !!Kernel Information !!-- Kernel release:5.3.0-19-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !! Driver version: k5.3.0-19-generic Library version:1.1.9 Utilities version: 1.1.9 !!Loaded ALSA modules !!--- snd_hda_intel !!Sound Servers on this system !! Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!- 0 [PCH]: HDA-Intel - HDA Intel PCH HDA Intel PCH at 0x604b118000 irq 177 !!PCI Soundcards installed in the system !!-- 00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP High Definition Audio Controller (rev 11) !!Advanced information - PCI Vendor/Device/Subsystem ID's !!--- 00:1f.3 0401: 8086:9dc8 (rev 11) DeviceName: Onboard - Sound !!HDA-Intel Codec information !!--- --startcollapse-- Codec: Realtek ALC298 Address: 0 AFG Function Id: 0x1 (unsol 1) Vendor Id: 0x10ec0298 Subsystem Id: 0x144dc812 Revision Id: 0x100103 No Modem Function Group found Default PCM: rates [0x60]: 44100 48000 bits [0xe]: 16 20 24 formats [0x1]: PCM Default Amp-In caps: N/A Default Amp-Out caps: N/A State of AFG node 0x01: Power states: D0 D1 D2 D3 D3cold CLKSTOP EPSS Power: setting=D0, actual=D0 GPIO: io=8, o=0, i=0, unsolicited=1, wake=0 IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out Control: name="Headphone Playback Volume", index=0, device=0 ControlAmp: chs=3, dir=Out, idx=0, ofs=0 Device: name="ALC298 Analog", type="Audio", device=0 Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0 Amp-Out vals: [0x00 0x00] Converter: stream=1, channel=0 PCM: rates [0x60]: 44100 48000 bits [0xe]: 16 20 24 formats [0x1]: PCM Power states: D0 D1 D2 D3 EPSS Power: setting=D0, actual=D0 Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out Control: name="Speaker Playback Volume", index=0, device=0 ControlAmp: chs=3, dir=Out, idx=0, ofs=0 Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0 Amp-Out vals: [0x7f 0x7f] Converter: stream=1, channel=0 ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: martin 1383 F pulseaudio CurrentDesktop:
[Touch-packages] [Bug 1834566] Re: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298
Same problem as OP under Ubuntu 19.10. I also tried Ubuntu 18.04, and Clear Linux with 5.3.8 kernel. https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1851518 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834566 Title: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298 Status in alsa-driver package in Ubuntu: Confirmed Bug description: Unable to get system speakers working running 19.04. At max volume, sound is barely perceptible through headphones. Pavucontrol shows sounds is present, but no amount of adjustments makes a difference. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-20.21-generic 5.0.8 Uname: Linux 5.0.0-20-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: robert 3355 F pulseaudio CurrentDesktop: KDE Date: Fri Jun 28 00:44:13 2019 InstallationDate: Installed on 2019-06-05 (22 days ago) InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Digital Out, HDMI Symptom_Type: None of the above Title: [930MBE, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/25/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02AHK.029.190425.PS dmi.board.asset.tag: No Asset Tag dmi.board.name: NP930MBE-K04US dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9872A0S-C01-G001-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02AHK.029.190425.PS:bd04/25/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn930MBE:pvrP02AHK:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP930MBE-K04US:rvrSGL9872A0S-C01-G001-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct31:cvrN/A: dmi.product.family: Notebook 9 Series dmi.product.name: 930MBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PAHK dmi.product.version: P02AHK dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834566/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones
In the last few days, I've tried a few more things (incl. re-installing alsa, pulseaudio multiple times), but still have the same issue: headphones are extremely quiet, and nothing coming out of the internal speakers. The alsa-info with coefficients is attached. Thanks for looking. ** Attachment added: "alsa-info-with-coefficients.txt" https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1851518/+attachment/5304078/+files/alsa-info-with-coefficients.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1851518 Title: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones Status in alsa-driver package in Ubuntu: New Bug description: I've been googling this issue for 10's of hours and tried many things. Relase of Ubuntu: 19.10 Expected outcome: Music plays on the internal speakers and headphones. Actual outcome: I can barely hear audio using headphones with volume turned up to 150%. Absolutely nothing comes out of the speakers. (The speakers sound great under Windows 10.) Complete alsa-info output is attached, but here are some snippets: !!DMI Information !!--- Manufacturer: SAMSUNG ELECTRONICS CO., LTD. Product Name: 950SBE/951SBE Product Version: P06RES Firmware Version: P06RES.075.190529.SP Board Vendor: SAMSUNG ELECTRONICS CO., LTD. Board Name:NP950SBE-K01US !!Kernel Information !!-- Kernel release:5.3.0-19-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !! Driver version: k5.3.0-19-generic Library version:1.1.9 Utilities version: 1.1.9 !!Loaded ALSA modules !!--- snd_hda_intel !!Sound Servers on this system !! Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!- 0 [PCH]: HDA-Intel - HDA Intel PCH HDA Intel PCH at 0x604b118000 irq 177 !!PCI Soundcards installed in the system !!-- 00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP High Definition Audio Controller (rev 11) !!Advanced information - PCI Vendor/Device/Subsystem ID's !!--- 00:1f.3 0401: 8086:9dc8 (rev 11) DeviceName: Onboard - Sound !!HDA-Intel Codec information !!--- --startcollapse-- Codec: Realtek ALC298 Address: 0 AFG Function Id: 0x1 (unsol 1) Vendor Id: 0x10ec0298 Subsystem Id: 0x144dc812 Revision Id: 0x100103 No Modem Function Group found Default PCM: rates [0x60]: 44100 48000 bits [0xe]: 16 20 24 formats [0x1]: PCM Default Amp-In caps: N/A Default Amp-Out caps: N/A State of AFG node 0x01: Power states: D0 D1 D2 D3 D3cold CLKSTOP EPSS Power: setting=D0, actual=D0 GPIO: io=8, o=0, i=0, unsolicited=1, wake=0 IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out Control: name="Headphone Playback Volume", index=0, device=0 ControlAmp: chs=3, dir=Out, idx=0, ofs=0 Device: name="ALC298 Analog", type="Audio", device=0 Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0 Amp-Out vals: [0x00 0x00] Converter: stream=1, channel=0 PCM: rates [0x60]: 44100 48000 bits [0xe]: 16 20 24 formats [0x1]: PCM Power states: D0 D1 D2 D3 EPSS Power: setting=D0, actual=D0 Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out Control: name="Speaker Playback Volume", index=0, device=0 ControlAmp: chs=3, dir=Out, idx=0, ofs=0 Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0 Amp-Out vals: [0x7f 0x7f] Converter: stream=1, channel=0 ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: martin 1383 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Wed Nov 6
[Touch-packages] [Bug 1851518] [NEW] [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones
Public bug reported: I've been googling this issue for 10's of hours and tried many things. Relase of Ubuntu: 19.10 Expected outcome: Music plays on the internal speakers and headphones. Actual outcome: I can barely hear audio using headphones with volume turned up to 150%. Absolutely nothing comes out of the speakers. (The speakers sound great under Windows 10.) Complete alsa-info output is attached, but here are some snippets: !!DMI Information !!--- Manufacturer: SAMSUNG ELECTRONICS CO., LTD. Product Name: 950SBE/951SBE Product Version: P06RES Firmware Version: P06RES.075.190529.SP Board Vendor: SAMSUNG ELECTRONICS CO., LTD. Board Name:NP950SBE-K01US !!Kernel Information !!-- Kernel release:5.3.0-19-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !! Driver version: k5.3.0-19-generic Library version:1.1.9 Utilities version: 1.1.9 !!Loaded ALSA modules !!--- snd_hda_intel !!Sound Servers on this system !! Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!- 0 [PCH]: HDA-Intel - HDA Intel PCH HDA Intel PCH at 0x604b118000 irq 177 !!PCI Soundcards installed in the system !!-- 00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP High Definition Audio Controller (rev 11) !!Advanced information - PCI Vendor/Device/Subsystem ID's !!--- 00:1f.3 0401: 8086:9dc8 (rev 11) DeviceName: Onboard - Sound !!HDA-Intel Codec information !!--- --startcollapse-- Codec: Realtek ALC298 Address: 0 AFG Function Id: 0x1 (unsol 1) Vendor Id: 0x10ec0298 Subsystem Id: 0x144dc812 Revision Id: 0x100103 No Modem Function Group found Default PCM: rates [0x60]: 44100 48000 bits [0xe]: 16 20 24 formats [0x1]: PCM Default Amp-In caps: N/A Default Amp-Out caps: N/A State of AFG node 0x01: Power states: D0 D1 D2 D3 D3cold CLKSTOP EPSS Power: setting=D0, actual=D0 GPIO: io=8, o=0, i=0, unsolicited=1, wake=0 IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out Control: name="Headphone Playback Volume", index=0, device=0 ControlAmp: chs=3, dir=Out, idx=0, ofs=0 Device: name="ALC298 Analog", type="Audio", device=0 Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0 Amp-Out vals: [0x00 0x00] Converter: stream=1, channel=0 PCM: rates [0x60]: 44100 48000 bits [0xe]: 16 20 24 formats [0x1]: PCM Power states: D0 D1 D2 D3 EPSS Power: setting=D0, actual=D0 Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out Control: name="Speaker Playback Volume", index=0, device=0 ControlAmp: chs=3, dir=Out, idx=0, ofs=0 Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0 Amp-Out vals: [0x7f 0x7f] Converter: stream=1, channel=0 ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: martin 1383 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Wed Nov 6 06:20:08 2019 InstallationDate: Installed on 2019-11-03 (3 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: martin 1383 F pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P06RES.075.190529.SP dmi.board.asset.tag: No Asset Tag dmi.board.name: NP950SBE-K01US dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9849A0Q-C01-G003-S0001+10.0.17763 dmi.chassis.asset.tag: No
