Public bug reported:
i am unable to get a print from my canon lbp2900b printer eventhough the
system displays printing completed dialogue.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2
ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
Uname: Linux 4.15.0-23-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CupsErrorLog:
E [22/Jun/2018:12:44:04 +0530] [cups-deviced] PID 4699 (gutenprint52+usb)
stopped with status 1!
E [22/Jun/2018:12:47:46 +0530] [cups-deviced] PID 5020 (gutenprint52+usb)
stopped with status 1!
E [22/Jun/2018:12:48:30 +0530] [Client 208] Returning IPP
client-error-document-format-not-supported for Print-Job
(ipp://localhost:631/printers/LBP2900) from localhost
E [22/Jun/2018:12:48:47 +0530] [Client 254] Returning IPP
client-error-document-format-not-supported for Print-Job
(ipp://localhost:631/printers/LBP2900) from localhost
E [22/Jun/2018:12:51:57 +0530] [cups-deviced] PID 5289 (gutenprint52+usb)
stopped with status 1!
CurrentDesktop: ubuntu:GNOME
Date: Fri Jun 22 12:55:11 2018
InstallationDate: Installed on 2018-06-11 (10 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
Lpstat: device for LBP2900: usb://Canon/LBP2900?serial=0000C299PKTi
MachineType: Dell Inc. Vostro 3800
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/LBP2900.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/LBP2900.ppd: Permission denied
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_IN
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-23-generic
root=UUID=cf57e9ec-eb6b-4a11-afb5-2a09b659f987 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/04/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 0T1D10
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA05:bd04/04/2014:svnDellInc.:pnVostro3800:pvr:rvnDellInc.:rn0T1D10:rvrA01:cvnDellInc.:ct3:cvr:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: Vostro 3800
dmi.sys.vendor: Dell Inc.
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic
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https://bugs.launchpad.net/bugs/1778185
Title:
printing problem
Status in cups package in Ubuntu:
New
Bug description:
i am unable to get a print from my canon lbp2900b printer eventhough
the system displays printing completed dialogue.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2
ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
Uname: Linux 4.15.0-23-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CupsErrorLog:
E [22/Jun/2018:12:44:04 +0530] [cups-deviced] PID 4699 (gutenprint52+usb)
stopped with status 1!
E [22/Jun/2018:12:47:46 +0530] [cups-deviced] PID 5020 (gutenprint52+usb)
stopped with status 1!
E [22/Jun/2018:12:48:30 +0530] [Client 208] Returning IPP
client-error-document-format-not-supported for Print-Job
(ipp://localhost:631/printers/LBP2900) from localhost
E [22/Jun/2018:12:48:47 +0530] [Client 254] Returning IPP
client-error-document-format-not-supported for Print-Job
(ipp://localhost:631/printers/LBP2900) from localhost
E [22/Jun/2018:12:51:57 +0530] [cups-deviced] PID 5289 (gutenprint52+usb)
stopped with status 1!
CurrentDesktop: ubuntu:GNOME
Date: Fri Jun 22 12:55:11 2018
InstallationDate: Installed on 2018-06-11 (10 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
Lpstat: device for LBP2900: usb://Canon/LBP2900?serial=0000C299PKTi
MachineType: Dell Inc. Vostro 3800
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/LBP2900.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/LBP2900.ppd: Permission denied
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_IN
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-23-generic
root=UUID=cf57e9ec-eb6b-4a11-afb5-2a09b659f987 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/04/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 0T1D10
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA05:bd04/04/2014:svnDellInc.:pnVostro3800:pvr:rvnDellInc.:rn0T1D10:rvrA01:cvnDellInc.:ct3:cvr:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: Vostro 3800
dmi.sys.vendor: Dell Inc.
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