[Touch-packages] [Bug 1910938] Re: Text is missing from shell panel and menus

2022-03-12 Thread Nicholas Schell
Just got a new Lenovo Thinkpad and using Ubuntu 20.04, and I think I'm seeing a very similar issue. After leaving the laptop on for so long eventually a ton of the text menues and displays either show NO text at all, or half of the characters are missing. I'll attempt a screenshot the next time it

[Touch-packages] [Bug 1427600] Re: apport-unpack: ValueError: ['UserGroups'] has no binary content

2020-06-08 Thread Nicholas Schell
We have an automated solution that unpacks the crash report and sends along the relevant information about the crash+stacktrace. Had to initially deal with the fact that apport-unpack was crashing (returning non-zero exit code). Just manually entering in UserGroups info to every crash report prior

[Touch-packages] [Bug 1427600] Re: apport-unpack: ValueError: ['UserGroups'] has no binary content

2020-06-06 Thread Nicholas Schell
Latest fix filling in 'N/A' for absent groups is working, apport-unpack is no longer throwing stacktrace when prcoessing the report. I still don't understand why primary groups are ignored, but the important thing is the reports are processable without errors now. This might be a totally separate

[Touch-packages] [Bug 1427600] Re: apport-unpack: ValueError: ['UserGroups'] has no binary content

2020-06-03 Thread Nicholas Schell
An alternative fix for report.py would be if there are no UserGroups DO NOT add the UserGroups field at all. Adding it with an empty string or whitespace is the problem. If it's not present at all apport-unpack will not throw the error. -- You received this bug notification because you are a memb

[Touch-packages] [Bug 1427600] Re: apport-unpack: ValueError: ['UserGroups'] has no binary content

2020-06-03 Thread Nicholas Schell
Unfortunately the fix you added by inserting an empty space string ' ' for the UserGroups field does not resolve the bug at all. This is because when reading the report in (problem_report.py) all fields which are empty get ignored, and a field which is all whitespace counts as empty. Prior to the f

[Touch-packages] [Bug 1427600] Re: apport-unpack: ValueError: ['UserGroups'] has no binary content

2020-03-31 Thread Nicholas Schell
If apport-unpack expects a value and cannot have an empty field for UserGroups, that would mean the bug is in report.py. The thing that is generating the totally broken crash report. report.py will leave the UserGroups field empty if the user is not part of any system groups (GIDs less thans 1000)