[Touch-packages] [Bug 1969959] Re: Weird colors after startup (Ubuntu 22.04)

2022-04-23 Thread Oliver Tacke
@Damon Does not sound like a pleasant experience.

The issue is probably related to Wayland and Nvidia drivers then.
Doesn't look to good for Ubuntu if prospect users try the live system
and one of the first experiences that they make is a corrupted screen.

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Title:
  Weird colors after startup (Ubuntu 22.04)

Status in xorg package in Ubuntu:
  New

Bug description:
  I started Ubuntu 22.04 from a live pen drive. Everything seems fine,
  the usual screen with the options to "Try Ubuntu" or "Install" Ubuntu
  appears. When hitting "Try Ubuntu", the screen turns black for a
  couple of seconds and then re-appears in yellow and brown colors,
  feels like a 4 color display (white, black, yellow and orange) and I
  can hardly see anything - sending this bug report from that live
  system right after starting it up.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: xorg 1:7.7+23ubuntu2
  ProcVersionSignature: Ubuntu 5.15.0-25.25-generic 5.15.30
  Uname: Linux 5.15.0-25-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
  ApportVersion: 2.20.11-0ubuntu82
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CasperMD5CheckResult: pass
  CasperVersion: 1.470
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Apr 22 15:54:05 2022
  DistUpgraded: Fresh install
  DistroCodename: jammy
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   NVIDIA Corporation TU117 [GeForce GTX 1650] [10de:1f82] (rev a1) (prog-if 00 
[VGA controller])
 Subsystem: NVIDIA Corporation TU117 [GeForce GTX 1650] [10de:1f82]
   Advanced Micro Devices, Inc. [AMD/ATI] Renoir [1002:1636] (rev d9) (prog-if 
00 [VGA controller])
 Subsystem: Advanced Micro Devices, Inc. [AMD/ATI] Renoir [1002:1636]
  LiveMediaBuild: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
  MachineType: Micro-Star International Co., Ltd. MS-7C56
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz 
file=/cdrom/preseed/username.seed maybe-ubiquity quiet splash ---
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A.40
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B550-A PRO (MS-7C56)
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd10/30/2020:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C56:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB550-APRO(MS-7C56):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:skuTobefilledbyO.E.M.:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7C56
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.110-1ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 22.0.1-1ubuntu2
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core 2:21.1.3-2ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2build3
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20210115-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.17-2build1

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[Touch-packages] [Bug 1969959] [NEW] Weird colors after startup (Ubuntu 22.04)

2022-04-22 Thread Oliver Tacke
Public bug reported:

I started Ubuntu 22.04 from a live pen drive. Everything seems fine, the
usual screen with the options to "Try Ubuntu" or "Install" Ubuntu
appears. When hitting "Try Ubuntu", the screen turns black for a couple
of seconds and then re-appears in yellow and brown colors, feels like a
4 color display (white, black, yellow and orange) and I can hardly see
anything - sending this bug report from that live system right after
starting it up.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 5.15.0-25.25-generic 5.15.30
Uname: Linux 5.15.0-25-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu82
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CasperVersion: 1.470
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri Apr 22 15:54:05 2022
DistUpgraded: Fresh install
DistroCodename: jammy
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 NVIDIA Corporation TU117 [GeForce GTX 1650] [10de:1f82] (rev a1) (prog-if 00 
[VGA controller])
   Subsystem: NVIDIA Corporation TU117 [GeForce GTX 1650] [10de:1f82]
 Advanced Micro Devices, Inc. [AMD/ATI] Renoir [1002:1636] (rev d9) (prog-if 00 
[VGA controller])
   Subsystem: Advanced Micro Devices, Inc. [AMD/ATI] Renoir [1002:1636]
LiveMediaBuild: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
MachineType: Micro-Star International Co., Ltd. MS-7C56
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/username.seed 
maybe-ubiquity quiet splash ---
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/30/2020
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: A.40
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: B550-A PRO (MS-7C56)
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: 1.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: 1.0
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd10/30/2020:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C56:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB550-APRO(MS-7C56):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:skuTobefilledbyO.E.M.:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7C56
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.110-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 22.0.1-1ubuntu2
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.3-2ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2build3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

** Affects: xorg (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug jammy ubuntu

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1969959

Title:
  Weird colors after startup (Ubuntu 22.04)

Status in xorg package in Ubuntu:
  New

Bug description:
  I started Ubuntu 22.04 from a live pen drive. Everything seems fine,
  the usual screen with the options to "Try Ubuntu" or "Install" Ubuntu
  appears. When hitting "Try Ubuntu", the screen turns black for a
  couple of seconds and then re-appears in yellow and brown colors,
  feels like a 4 color display (white, black, yellow and orange) and I
  can hardly see anything - sending this bug report from that live
  system right after starting it up.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: xorg 1:7.7+23ubuntu2
  ProcVersionSignature: Ubuntu 5.15.0-25.25-generic 5.15.30
  Uname: Linux 5.15.0-25-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
  ApportVersion: 2.20.11-0ubuntu82
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CasperMD5CheckResult: pass
  CasperVersion: 1.470
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Apr 22 15:54:05 2022
  DistUpgraded: Fresh install
  DistroCodename: jammy
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   NVIDIA Corporation TU117 [GeForce GTX 1650] [10de:1f82] (rev a1) (prog-if 00 
[VGA controller])
 Subsystem: NVIDIA Corporation TU117 [GeForce GTX 1650] [10de:1f82]
   Advanced Micro Devices, Inc. [AMD/ATI] Renoir [1002:1636] (rev d9) (prog-if 
00 [VGA controller])
 Subs

[Touch-packages] [Bug 1927255] Re: [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

2021-12-09 Thread Oliver Tacke
@Jacob Awesome research! Thanks!

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1927255

Title:
  [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  I got a Rodecaster Pro USB device that has been causing trouble before
  and already lead to quirk handling in the kernel for the sample rate,
  see
  
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

  The Rodecaster is running fine on my laptop, but on my desktop, only
  audio input is working. The audio output is distorted. It's played
  kind of very slowly. Interestingly, if the source is a video file, the
  video plays slower, e.g. YouTube in a browser. I have never seen
  anything like that before.

  I have tried to figure out what the cause might be and I think I have
  reached the end of where I can get to on my own. I have documented
  most things at https://ubuntuforums.org/showthread.php?t=2461568

  Putting my last step it in a nutshell: I have booted both my computers
  with a plain Ubuntu 21.04 from a pen drive (it uses kernel version
  5.11.0-16-generic) to make sure it's not some different configuration
  that I have set up over the years on my systems (both Ubuntu 20.04
  with kernel 5.8.18). I attached the Rodecaster. It runs fine on my
  laptop, but not on my desktop (used the output test from).

  I then detected the card number with

  aplay -l

  I killed pulseaudio with

  pulseaudio -k

  I then played the same sample (encoded in 48000 Hz in PCM signed 32
  bit little endian format) using

  aplay -f S32_LE -c 2 -r 48000 -D hw:x ~/sample.wav

  where x is the appropriate card number and the rest of the arguments
  meet the Rodecaster's narrow specification. It's playing fine on the
  laptop, but distorted on the desktop. As far as I understand using
  aplay this way without a plugin should send the file directly to the
  device, so I assume there's something on the way from aplay to the
  Rodecaster that's interfering (kernel or even some piece of hardware)
  - and that definitely is where my expertise ends (rather a little
  before :-)).

  I'll gladly contribute any information that could be useful and I will
  willingly help to debug this problem if it may be related to the
  kernel. If there's anything I can do, please let me know.

  Cheers,
  Oliver

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 5.8.18-050818-generic x86_64
  NonfreeKernelModules: blackmagic_io nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read 
kernel buffer failed: Operation not permitted
  Date: Wed May  5 18:28:46 2021
  InstallationDate: Installed on 2020-05-15 (355 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro failed
  Symptom_Card: RODECaster Pro - RODECaster Pro
  Symptom_Type: Digital clip or distortion, or "overdriven" sound
  Title: [USB-Audio - RODECaster Pro, playback] Sound is distorted
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A.40
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B550-A PRO (MS-7C56)
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd10/30/2020:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C56:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB550-APRO(MS-7C56):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7C56
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

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[Touch-packages] [Bug 1927255] Re: [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

2021-11-26 Thread Oliver Tacke
@Cijay

Sure, if you're interested in anything particular, just let me know.
There's full bug report output attached to the original bug report
ticket for my old setup.

Hope those two help:

dmesg | grep -e usb3 -e usb\ 3-1 > dmesg.txt
pacmd list-sinks output > pacmd.txt


** Attachment added: "Output of dmesg and pacmd"
   
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1927255/+attachment/5543528/+files/dmesg_pacmd.zip

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1927255

Title:
  [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  I got a Rodecaster Pro USB device that has been causing trouble before
  and already lead to quirk handling in the kernel for the sample rate,
  see
  
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

  The Rodecaster is running fine on my laptop, but on my desktop, only
  audio input is working. The audio output is distorted. It's played
  kind of very slowly. Interestingly, if the source is a video file, the
  video plays slower, e.g. YouTube in a browser. I have never seen
  anything like that before.

  I have tried to figure out what the cause might be and I think I have
  reached the end of where I can get to on my own. I have documented
  most things at https://ubuntuforums.org/showthread.php?t=2461568

  Putting my last step it in a nutshell: I have booted both my computers
  with a plain Ubuntu 21.04 from a pen drive (it uses kernel version
  5.11.0-16-generic) to make sure it's not some different configuration
  that I have set up over the years on my systems (both Ubuntu 20.04
  with kernel 5.8.18). I attached the Rodecaster. It runs fine on my
  laptop, but not on my desktop (used the output test from).

  I then detected the card number with

  aplay -l

  I killed pulseaudio with

  pulseaudio -k

  I then played the same sample (encoded in 48000 Hz in PCM signed 32
  bit little endian format) using

  aplay -f S32_LE -c 2 -r 48000 -D hw:x ~/sample.wav

  where x is the appropriate card number and the rest of the arguments
  meet the Rodecaster's narrow specification. It's playing fine on the
  laptop, but distorted on the desktop. As far as I understand using
  aplay this way without a plugin should send the file directly to the
  device, so I assume there's something on the way from aplay to the
  Rodecaster that's interfering (kernel or even some piece of hardware)
  - and that definitely is where my expertise ends (rather a little
  before :-)).

  I'll gladly contribute any information that could be useful and I will
  willingly help to debug this problem if it may be related to the
  kernel. If there's anything I can do, please let me know.

  Cheers,
  Oliver

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 5.8.18-050818-generic x86_64
  NonfreeKernelModules: blackmagic_io nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read 
kernel buffer failed: Operation not permitted
  Date: Wed May  5 18:28:46 2021
  InstallationDate: Installed on 2020-05-15 (355 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro failed
  Symptom_Card: RODECaster Pro - RODECaster Pro
  Symptom_Type: Digital clip or distortion, or "overdriven" sound
  Title: [USB-Audio - RODECaster Pro, playback] Sound is distorted
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A.40
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B550-A PRO (MS-7C56)
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd10/30/2020:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C56:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB550-APRO(MS-7C56):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7C56
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1927255/+subscriptions


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[Touch-packages] [Bug 1927255] Re: [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

2021-11-25 Thread Oliver Tacke
@cijay Amendmend, since you're mentioning your computer's CPUs - that's
not what I was referring to when I mentioned an AMD chipset, but the USB
controller chipset that's also made by AMD.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1927255

Title:
  [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  I got a Rodecaster Pro USB device that has been causing trouble before
  and already lead to quirk handling in the kernel for the sample rate,
  see
  
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

  The Rodecaster is running fine on my laptop, but on my desktop, only
  audio input is working. The audio output is distorted. It's played
  kind of very slowly. Interestingly, if the source is a video file, the
  video plays slower, e.g. YouTube in a browser. I have never seen
  anything like that before.

  I have tried to figure out what the cause might be and I think I have
  reached the end of where I can get to on my own. I have documented
  most things at https://ubuntuforums.org/showthread.php?t=2461568

  Putting my last step it in a nutshell: I have booted both my computers
  with a plain Ubuntu 21.04 from a pen drive (it uses kernel version
  5.11.0-16-generic) to make sure it's not some different configuration
  that I have set up over the years on my systems (both Ubuntu 20.04
  with kernel 5.8.18). I attached the Rodecaster. It runs fine on my
  laptop, but not on my desktop (used the output test from).

  I then detected the card number with

  aplay -l

  I killed pulseaudio with

  pulseaudio -k

  I then played the same sample (encoded in 48000 Hz in PCM signed 32
  bit little endian format) using

  aplay -f S32_LE -c 2 -r 48000 -D hw:x ~/sample.wav

  where x is the appropriate card number and the rest of the arguments
  meet the Rodecaster's narrow specification. It's playing fine on the
  laptop, but distorted on the desktop. As far as I understand using
  aplay this way without a plugin should send the file directly to the
  device, so I assume there's something on the way from aplay to the
  Rodecaster that's interfering (kernel or even some piece of hardware)
  - and that definitely is where my expertise ends (rather a little
  before :-)).

  I'll gladly contribute any information that could be useful and I will
  willingly help to debug this problem if it may be related to the
  kernel. If there's anything I can do, please let me know.

  Cheers,
  Oliver

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 5.8.18-050818-generic x86_64
  NonfreeKernelModules: blackmagic_io nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read 
kernel buffer failed: Operation not permitted
  Date: Wed May  5 18:28:46 2021
  InstallationDate: Installed on 2020-05-15 (355 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro failed
  Symptom_Card: RODECaster Pro - RODECaster Pro
  Symptom_Type: Digital clip or distortion, or "overdriven" sound
  Title: [USB-Audio - RODECaster Pro, playback] Sound is distorted
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A.40
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B550-A PRO (MS-7C56)
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd10/30/2020:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C56:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB550-APRO(MS-7C56):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7C56
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1927255] Re: [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

2021-11-25 Thread Oliver Tacke
@cijay The AMD chipset as the culprit is the best hypothesis so far. I
have not checked for differences in the configuration, but only been
enjoying the Rødecaster on a non-AMD chipset port.

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1927255

Title:
  [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  I got a Rodecaster Pro USB device that has been causing trouble before
  and already lead to quirk handling in the kernel for the sample rate,
  see
  
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

  The Rodecaster is running fine on my laptop, but on my desktop, only
  audio input is working. The audio output is distorted. It's played
  kind of very slowly. Interestingly, if the source is a video file, the
  video plays slower, e.g. YouTube in a browser. I have never seen
  anything like that before.

  I have tried to figure out what the cause might be and I think I have
  reached the end of where I can get to on my own. I have documented
  most things at https://ubuntuforums.org/showthread.php?t=2461568

  Putting my last step it in a nutshell: I have booted both my computers
  with a plain Ubuntu 21.04 from a pen drive (it uses kernel version
  5.11.0-16-generic) to make sure it's not some different configuration
  that I have set up over the years on my systems (both Ubuntu 20.04
  with kernel 5.8.18). I attached the Rodecaster. It runs fine on my
  laptop, but not on my desktop (used the output test from).

  I then detected the card number with

  aplay -l

  I killed pulseaudio with

  pulseaudio -k

  I then played the same sample (encoded in 48000 Hz in PCM signed 32
  bit little endian format) using

  aplay -f S32_LE -c 2 -r 48000 -D hw:x ~/sample.wav

  where x is the appropriate card number and the rest of the arguments
  meet the Rodecaster's narrow specification. It's playing fine on the
  laptop, but distorted on the desktop. As far as I understand using
  aplay this way without a plugin should send the file directly to the
  device, so I assume there's something on the way from aplay to the
  Rodecaster that's interfering (kernel or even some piece of hardware)
  - and that definitely is where my expertise ends (rather a little
  before :-)).

  I'll gladly contribute any information that could be useful and I will
  willingly help to debug this problem if it may be related to the
  kernel. If there's anything I can do, please let me know.

  Cheers,
  Oliver

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 5.8.18-050818-generic x86_64
  NonfreeKernelModules: blackmagic_io nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read 
kernel buffer failed: Operation not permitted
  Date: Wed May  5 18:28:46 2021
  InstallationDate: Installed on 2020-05-15 (355 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro failed
  Symptom_Card: RODECaster Pro - RODECaster Pro
  Symptom_Type: Digital clip or distortion, or "overdriven" sound
  Title: [USB-Audio - RODECaster Pro, playback] Sound is distorted
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A.40
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B550-A PRO (MS-7C56)
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd10/30/2020:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C56:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB550-APRO(MS-7C56):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7C56
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1927337] Re: [USB-Audio - RODECaster Pro, playback] Sound is distorted (21.04)

2021-10-16 Thread Oliver Tacke
I have now built in a separate PCIe board with USB ports that do not
rely on AMD chipsets. The RODECaster Pro now works perfectly. So this
seems to be in fact something out of the audio driver's responsibility
(?) and needs to be fixed somewhere else?

It' sad that I lost one port, but at least there's a new trace to where
the cause might be. Hopefully, this can be fixed in software, too.

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1927337

Title:
  [USB-Audio - RODECaster Pro, playback] Sound is distorted (21.04)

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  I got a Rodecaster Pro USB device that has been causing trouble before
  and already lead to quirk handling in the kernel for the sample rate,
  see
  
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

  The Rodecaster is running fine on my laptop, but on my desktop, only
  audio input is working. The audio output is distorted. It's played
  kind of very slowly. Interestingly, if the source is a video file, the
  video plays slower, e.g. YouTube in a browser. I have never seen
  anything like that before.

  I have tried to figure out what the cause might be and I think I have
  reached the end of where I can get to on my own. I have documented
  most things at https://ubuntuforums.org/showthread.php?t=2461568

  Putting my last step it in a nutshell: I have booted both my computers
  with a plain Ubuntu 21.04 from a pen drive (it uses kernel version
  5.11.0-16-generic) to make sure it's not some different configuration
  that I have set up over the years on my systems (both Ubuntu 20.04
  with kernel 5.8.18). I attached the Rodecaster. It runs fine on my
  laptop, but not on my desktop (used the output test from).

  I then detected the card number with

  aplay -l

  I killed pulseaudio with

  pulseaudio -k

  I then played the same sample (encoded in 48000 Hz in PCM signed 32
  bit little endian format) using

  aplay -f S32_LE -c 2 -r 48000 -D hw:x ~/sample.wav

  where x is the appropriate card number and the rest of the arguments
  meet the Rodecaster's narrow specification. It's playing fine on the
  laptop, but distorted on the desktop. As far as I understand using
  aplay this way without a plugin should send the file directly to the
  device, so I assume there's something on the way from aplay to the
  Rodecaster that's interfering (kernel or even some piece of hardware)
  - and that definitely is where my expertise ends (rather a little
  before :-)).

  I'll gladly contribute any information that could be useful and I will
  willingly help to debug this problem if it may be related to the
  kernel. If there's anything I can do, please let me know.

  Cheers,
  Oliver

  ProblemType: Bug
  DistroRelease: Ubuntu 21.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu7
  ProcVersionSignature: Ubuntu 5.11.0-16.17-generic 5.11.12
  Uname: Linux 5.11.0-16-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
  ApportVersion: 2.20.11-0ubuntu65
  Architecture: amd64
  CasperMD5CheckResult: pass
  CasperVersion: 1.461
  CurrentDesktop: ubuntu:GNOME
  Date: Thu May  6 09:33:40 2021
  LiveMediaBuild: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro failed
  Symptom_Card: RODECaster Pro - RODECaster Pro
  Symptom_Type: Digital clip or distortion, or "overdriven" sound
  Title: [USB-Audio - RODECaster Pro, playback] Sound is distorted
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A.40
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B550-A PRO (MS-7C56)
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd10/30/2020:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C56:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB550-APRO(MS-7C56):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7C56
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1927255] Re: [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

2021-10-16 Thread Oliver Tacke
I have now built in a separate PCIe board with USB ports that do not
rely on AMD chipsets. The RODECaster Pro now works perfectly. It' sad
that I lost one port, but at least there's a new trace to where the
cause might be. Hopefully, this can be fixed in software, too.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1927255

Title:
  [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  I got a Rodecaster Pro USB device that has been causing trouble before
  and already lead to quirk handling in the kernel for the sample rate,
  see
  
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

  The Rodecaster is running fine on my laptop, but on my desktop, only
  audio input is working. The audio output is distorted. It's played
  kind of very slowly. Interestingly, if the source is a video file, the
  video plays slower, e.g. YouTube in a browser. I have never seen
  anything like that before.

  I have tried to figure out what the cause might be and I think I have
  reached the end of where I can get to on my own. I have documented
  most things at https://ubuntuforums.org/showthread.php?t=2461568

  Putting my last step it in a nutshell: I have booted both my computers
  with a plain Ubuntu 21.04 from a pen drive (it uses kernel version
  5.11.0-16-generic) to make sure it's not some different configuration
  that I have set up over the years on my systems (both Ubuntu 20.04
  with kernel 5.8.18). I attached the Rodecaster. It runs fine on my
  laptop, but not on my desktop (used the output test from).

  I then detected the card number with

  aplay -l

  I killed pulseaudio with

  pulseaudio -k

  I then played the same sample (encoded in 48000 Hz in PCM signed 32
  bit little endian format) using

  aplay -f S32_LE -c 2 -r 48000 -D hw:x ~/sample.wav

  where x is the appropriate card number and the rest of the arguments
  meet the Rodecaster's narrow specification. It's playing fine on the
  laptop, but distorted on the desktop. As far as I understand using
  aplay this way without a plugin should send the file directly to the
  device, so I assume there's something on the way from aplay to the
  Rodecaster that's interfering (kernel or even some piece of hardware)
  - and that definitely is where my expertise ends (rather a little
  before :-)).

  I'll gladly contribute any information that could be useful and I will
  willingly help to debug this problem if it may be related to the
  kernel. If there's anything I can do, please let me know.

  Cheers,
  Oliver

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 5.8.18-050818-generic x86_64
  NonfreeKernelModules: blackmagic_io nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read 
kernel buffer failed: Operation not permitted
  Date: Wed May  5 18:28:46 2021
  InstallationDate: Installed on 2020-05-15 (355 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro failed
  Symptom_Card: RODECaster Pro - RODECaster Pro
  Symptom_Type: Digital clip or distortion, or "overdriven" sound
  Title: [USB-Audio - RODECaster Pro, playback] Sound is distorted
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A.40
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B550-A PRO (MS-7C56)
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd10/30/2020:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C56:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB550-APRO(MS-7C56):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7C56
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1927255] Re: [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

2021-10-11 Thread Oliver Tacke
Rumor has it that the my USB ports powered by an AMD chipset might be
the culprit. I have no clue whatsoever how this could be fixed in
software, but I am now waiting for a PCIe USB card with a different
chipset to check if there's a (preliminary) fix in hardware at least.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1927255

Title:
  [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  I got a Rodecaster Pro USB device that has been causing trouble before
  and already lead to quirk handling in the kernel for the sample rate,
  see
  
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

  The Rodecaster is running fine on my laptop, but on my desktop, only
  audio input is working. The audio output is distorted. It's played
  kind of very slowly. Interestingly, if the source is a video file, the
  video plays slower, e.g. YouTube in a browser. I have never seen
  anything like that before.

  I have tried to figure out what the cause might be and I think I have
  reached the end of where I can get to on my own. I have documented
  most things at https://ubuntuforums.org/showthread.php?t=2461568

  Putting my last step it in a nutshell: I have booted both my computers
  with a plain Ubuntu 21.04 from a pen drive (it uses kernel version
  5.11.0-16-generic) to make sure it's not some different configuration
  that I have set up over the years on my systems (both Ubuntu 20.04
  with kernel 5.8.18). I attached the Rodecaster. It runs fine on my
  laptop, but not on my desktop (used the output test from).

  I then detected the card number with

  aplay -l

  I killed pulseaudio with

  pulseaudio -k

  I then played the same sample (encoded in 48000 Hz in PCM signed 32
  bit little endian format) using

  aplay -f S32_LE -c 2 -r 48000 -D hw:x ~/sample.wav

  where x is the appropriate card number and the rest of the arguments
  meet the Rodecaster's narrow specification. It's playing fine on the
  laptop, but distorted on the desktop. As far as I understand using
  aplay this way without a plugin should send the file directly to the
  device, so I assume there's something on the way from aplay to the
  Rodecaster that's interfering (kernel or even some piece of hardware)
  - and that definitely is where my expertise ends (rather a little
  before :-)).

  I'll gladly contribute any information that could be useful and I will
  willingly help to debug this problem if it may be related to the
  kernel. If there's anything I can do, please let me know.

  Cheers,
  Oliver

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 5.8.18-050818-generic x86_64
  NonfreeKernelModules: blackmagic_io nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read 
kernel buffer failed: Operation not permitted
  Date: Wed May  5 18:28:46 2021
  InstallationDate: Installed on 2020-05-15 (355 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro failed
  Symptom_Card: RODECaster Pro - RODECaster Pro
  Symptom_Type: Digital clip or distortion, or "overdriven" sound
  Title: [USB-Audio - RODECaster Pro, playback] Sound is distorted
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A.40
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B550-A PRO (MS-7C56)
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd10/30/2020:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C56:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB550-APRO(MS-7C56):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7C56
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1927255] Re: [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

2021-09-27 Thread Oliver Tacke
@all who commented: I am not sure if there's some threshold that needs
to be met before this issue gets more attention by someone who could
look into it, but I assume it helps if you confirm that this bug affects
you at the top of this page, so the "hotness" score rises.

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1927255

Title:
  [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  I got a Rodecaster Pro USB device that has been causing trouble before
  and already lead to quirk handling in the kernel for the sample rate,
  see
  
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

  The Rodecaster is running fine on my laptop, but on my desktop, only
  audio input is working. The audio output is distorted. It's played
  kind of very slowly. Interestingly, if the source is a video file, the
  video plays slower, e.g. YouTube in a browser. I have never seen
  anything like that before.

  I have tried to figure out what the cause might be and I think I have
  reached the end of where I can get to on my own. I have documented
  most things at https://ubuntuforums.org/showthread.php?t=2461568

  Putting my last step it in a nutshell: I have booted both my computers
  with a plain Ubuntu 21.04 from a pen drive (it uses kernel version
  5.11.0-16-generic) to make sure it's not some different configuration
  that I have set up over the years on my systems (both Ubuntu 20.04
  with kernel 5.8.18). I attached the Rodecaster. It runs fine on my
  laptop, but not on my desktop (used the output test from).

  I then detected the card number with

  aplay -l

  I killed pulseaudio with

  pulseaudio -k

  I then played the same sample (encoded in 48000 Hz in PCM signed 32
  bit little endian format) using

  aplay -f S32_LE -c 2 -r 48000 -D hw:x ~/sample.wav

  where x is the appropriate card number and the rest of the arguments
  meet the Rodecaster's narrow specification. It's playing fine on the
  laptop, but distorted on the desktop. As far as I understand using
  aplay this way without a plugin should send the file directly to the
  device, so I assume there's something on the way from aplay to the
  Rodecaster that's interfering (kernel or even some piece of hardware)
  - and that definitely is where my expertise ends (rather a little
  before :-)).

  I'll gladly contribute any information that could be useful and I will
  willingly help to debug this problem if it may be related to the
  kernel. If there's anything I can do, please let me know.

  Cheers,
  Oliver

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 5.8.18-050818-generic x86_64
  NonfreeKernelModules: blackmagic_io nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read 
kernel buffer failed: Operation not permitted
  Date: Wed May  5 18:28:46 2021
  InstallationDate: Installed on 2020-05-15 (355 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro failed
  Symptom_Card: RODECaster Pro - RODECaster Pro
  Symptom_Type: Digital clip or distortion, or "overdriven" sound
  Title: [USB-Audio - RODECaster Pro, playback] Sound is distorted
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A.40
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B550-A PRO (MS-7C56)
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd10/30/2020:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C56:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB550-APRO(MS-7C56):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7C56
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1927255] Re: [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

2021-09-23 Thread Oliver Tacke
@Peabody Yes, I have ran into the same problems on 21.04 and reported
that separately at https://bugs.launchpad.net/ubuntu/+source/alsa-
driver/+bug/1927337

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1927255

Title:
  [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  I got a Rodecaster Pro USB device that has been causing trouble before
  and already lead to quirk handling in the kernel for the sample rate,
  see
  
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

  The Rodecaster is running fine on my laptop, but on my desktop, only
  audio input is working. The audio output is distorted. It's played
  kind of very slowly. Interestingly, if the source is a video file, the
  video plays slower, e.g. YouTube in a browser. I have never seen
  anything like that before.

  I have tried to figure out what the cause might be and I think I have
  reached the end of where I can get to on my own. I have documented
  most things at https://ubuntuforums.org/showthread.php?t=2461568

  Putting my last step it in a nutshell: I have booted both my computers
  with a plain Ubuntu 21.04 from a pen drive (it uses kernel version
  5.11.0-16-generic) to make sure it's not some different configuration
  that I have set up over the years on my systems (both Ubuntu 20.04
  with kernel 5.8.18). I attached the Rodecaster. It runs fine on my
  laptop, but not on my desktop (used the output test from).

  I then detected the card number with

  aplay -l

  I killed pulseaudio with

  pulseaudio -k

  I then played the same sample (encoded in 48000 Hz in PCM signed 32
  bit little endian format) using

  aplay -f S32_LE -c 2 -r 48000 -D hw:x ~/sample.wav

  where x is the appropriate card number and the rest of the arguments
  meet the Rodecaster's narrow specification. It's playing fine on the
  laptop, but distorted on the desktop. As far as I understand using
  aplay this way without a plugin should send the file directly to the
  device, so I assume there's something on the way from aplay to the
  Rodecaster that's interfering (kernel or even some piece of hardware)
  - and that definitely is where my expertise ends (rather a little
  before :-)).

  I'll gladly contribute any information that could be useful and I will
  willingly help to debug this problem if it may be related to the
  kernel. If there's anything I can do, please let me know.

  Cheers,
  Oliver

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 5.8.18-050818-generic x86_64
  NonfreeKernelModules: blackmagic_io nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read 
kernel buffer failed: Operation not permitted
  Date: Wed May  5 18:28:46 2021
  InstallationDate: Installed on 2020-05-15 (355 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro failed
  Symptom_Card: RODECaster Pro - RODECaster Pro
  Symptom_Type: Digital clip or distortion, or "overdriven" sound
  Title: [USB-Audio - RODECaster Pro, playback] Sound is distorted
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A.40
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B550-A PRO (MS-7C56)
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd10/30/2020:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C56:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB550-APRO(MS-7C56):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7C56
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1927255] Re: [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

2021-09-21 Thread Oliver Tacke
@Brett Not an option for my use case, unfortunately, but good to know
that more and more report the issue here.

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1927255

Title:
  [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  I got a Rodecaster Pro USB device that has been causing trouble before
  and already lead to quirk handling in the kernel for the sample rate,
  see
  
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

  The Rodecaster is running fine on my laptop, but on my desktop, only
  audio input is working. The audio output is distorted. It's played
  kind of very slowly. Interestingly, if the source is a video file, the
  video plays slower, e.g. YouTube in a browser. I have never seen
  anything like that before.

  I have tried to figure out what the cause might be and I think I have
  reached the end of where I can get to on my own. I have documented
  most things at https://ubuntuforums.org/showthread.php?t=2461568

  Putting my last step it in a nutshell: I have booted both my computers
  with a plain Ubuntu 21.04 from a pen drive (it uses kernel version
  5.11.0-16-generic) to make sure it's not some different configuration
  that I have set up over the years on my systems (both Ubuntu 20.04
  with kernel 5.8.18). I attached the Rodecaster. It runs fine on my
  laptop, but not on my desktop (used the output test from).

  I then detected the card number with

  aplay -l

  I killed pulseaudio with

  pulseaudio -k

  I then played the same sample (encoded in 48000 Hz in PCM signed 32
  bit little endian format) using

  aplay -f S32_LE -c 2 -r 48000 -D hw:x ~/sample.wav

  where x is the appropriate card number and the rest of the arguments
  meet the Rodecaster's narrow specification. It's playing fine on the
  laptop, but distorted on the desktop. As far as I understand using
  aplay this way without a plugin should send the file directly to the
  device, so I assume there's something on the way from aplay to the
  Rodecaster that's interfering (kernel or even some piece of hardware)
  - and that definitely is where my expertise ends (rather a little
  before :-)).

  I'll gladly contribute any information that could be useful and I will
  willingly help to debug this problem if it may be related to the
  kernel. If there's anything I can do, please let me know.

  Cheers,
  Oliver

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 5.8.18-050818-generic x86_64
  NonfreeKernelModules: blackmagic_io nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read 
kernel buffer failed: Operation not permitted
  Date: Wed May  5 18:28:46 2021
  InstallationDate: Installed on 2020-05-15 (355 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro failed
  Symptom_Card: RODECaster Pro - RODECaster Pro
  Symptom_Type: Digital clip or distortion, or "overdriven" sound
  Title: [USB-Audio - RODECaster Pro, playback] Sound is distorted
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A.40
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B550-A PRO (MS-7C56)
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd10/30/2020:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C56:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB550-APRO(MS-7C56):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7C56
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1927337] [NEW] [USB-Audio - RODECaster Pro, playback] Sound is distorted (21.04)

2021-05-07 Thread Oliver Tacke
Public bug reported:

I got a Rodecaster Pro USB device that has been causing trouble before
and already lead to quirk handling in the kernel for the sample rate,
see
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

The Rodecaster is running fine on my laptop, but on my desktop, only
audio input is working. The audio output is distorted. It's played kind
of very slowly. Interestingly, if the source is a video file, the video
plays slower, e.g. YouTube in a browser. I have never seen anything like
that before.

I have tried to figure out what the cause might be and I think I have
reached the end of where I can get to on my own. I have documented most
things at https://ubuntuforums.org/showthread.php?t=2461568

Putting my last step it in a nutshell: I have booted both my computers
with a plain Ubuntu 21.04 from a pen drive (it uses kernel version
5.11.0-16-generic) to make sure it's not some different configuration
that I have set up over the years on my systems (both Ubuntu 20.04 with
kernel 5.8.18). I attached the Rodecaster. It runs fine on my laptop,
but not on my desktop (used the output test from).

I then detected the card number with

aplay -l

I killed pulseaudio with

pulseaudio -k

I then played the same sample (encoded in 48000 Hz in PCM signed 32 bit
little endian format) using

aplay -f S32_LE -c 2 -r 48000 -D hw:x ~/sample.wav

where x is the appropriate card number and the rest of the arguments
meet the Rodecaster's narrow specification. It's playing fine on the
laptop, but distorted on the desktop. As far as I understand using aplay
this way without a plugin should send the file directly to the device,
so I assume there's something on the way from aplay to the Rodecaster
that's interfering (kernel or even some piece of hardware) - and that
definitely is where my expertise ends (rather a little before :-)).

I'll gladly contribute any information that could be useful and I will
willingly help to debug this problem if it may be related to the kernel.
If there's anything I can do, please let me know.

Cheers,
Oliver

ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 5.11.0-16.17-generic 5.11.12
Uname: Linux 5.11.0-16-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu65
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.461
CurrentDesktop: ubuntu:GNOME
Date: Thu May  6 09:33:40 2021
LiveMediaBuild: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro failed
Symptom_Card: RODECaster Pro - RODECaster Pro
Symptom_Type: Digital clip or distortion, or "overdriven" sound
Title: [USB-Audio - RODECaster Pro, playback] Sound is distorted
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/30/2020
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: A.40
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: B550-A PRO (MS-7C56)
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: 1.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: 1.0
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd10/30/2020:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C56:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB550-APRO(MS-7C56):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7C56
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.

** Affects: alsa-driver (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug hirsute

** Summary changed:

- [USB-Audio - RODECaster Pro, playback] Sound is distorted
+ [USB-Audio - RODECaster Pro, playback] Sound is distorted (21.04)

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1927337

Title:
  [USB-Audio - RODECaster Pro, playback] Sound is distorted (21.04)

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  I got a Rodecaster Pro USB device that has been causing trouble before
  and already lead to quirk handling in the kernel for the sample rate,
  see
  
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

  The Rodecaster is running fine on my laptop, but on my desktop, only
  audio input is working. The audio output is distorted. It's played
  kind of very slowly. Interestingly, if the source is a video file, the
  video plays sl

[Touch-packages] [Bug 1927255] Re: [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

2021-05-07 Thread Oliver Tacke
** Summary changed:

- [USB-Audio - RODECaster Pro, playback] Sound is distorted
+ [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1927255

Title:
  [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  I got a Rodecaster Pro USB device that has been causing trouble before
  and already lead to quirk handling in the kernel for the sample rate,
  see
  
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

  The Rodecaster is running fine on my laptop, but on my desktop, only
  audio input is working. The audio output is distorted. It's played
  kind of very slowly. Interestingly, if the source is a video file, the
  video plays slower, e.g. YouTube in a browser. I have never seen
  anything like that before.

  I have tried to figure out what the cause might be and I think I have
  reached the end of where I can get to on my own. I have documented
  most things at https://ubuntuforums.org/showthread.php?t=2461568

  Putting my last step it in a nutshell: I have booted both my computers
  with a plain Ubuntu 21.04 from a pen drive (it uses kernel version
  5.11.0-16-generic) to make sure it's not some different configuration
  that I have set up over the years on my systems (both Ubuntu 20.04
  with kernel 5.8.18). I attached the Rodecaster. It runs fine on my
  laptop, but not on my desktop (used the output test from).

  I then detected the card number with

  aplay -l

  I killed pulseaudio with

  pulseaudio -k

  I then played the same sample (encoded in 48000 Hz in PCM signed 32
  bit little endian format) using

  aplay -f S32_LE -c 2 -r 48000 -D hw:x ~/sample.wav

  where x is the appropriate card number and the rest of the arguments
  meet the Rodecaster's narrow specification. It's playing fine on the
  laptop, but distorted on the desktop. As far as I understand using
  aplay this way without a plugin should send the file directly to the
  device, so I assume there's something on the way from aplay to the
  Rodecaster that's interfering (kernel or even some piece of hardware)
  - and that definitely is where my expertise ends (rather a little
  before :-)).

  I'll gladly contribute any information that could be useful and I will
  willingly help to debug this problem if it may be related to the
  kernel. If there's anything I can do, please let me know.

  Cheers,
  Oliver

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 5.8.18-050818-generic x86_64
  NonfreeKernelModules: blackmagic_io nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read 
kernel buffer failed: Operation not permitted
  Date: Wed May  5 18:28:46 2021
  InstallationDate: Installed on 2020-05-15 (355 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro failed
  Symptom_Card: RODECaster Pro - RODECaster Pro
  Symptom_Type: Digital clip or distortion, or "overdriven" sound
  Title: [USB-Audio - RODECaster Pro, playback] Sound is distorted
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A.40
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B550-A PRO (MS-7C56)
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd10/30/2020:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C56:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB550-APRO(MS-7C56):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7C56
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1927255/+subscriptions

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[Touch-packages] [Bug 1877726] Re: [HDA-Intel - HD-Audio Generic, playback] USB sound with Rodecaster Pro not working

2021-05-05 Thread Oliver Tacke
It seems this has been addressed and fixed in kernel 5.8 by adding quirk
handling to report a fixed sample rate of 48 kHz, please cmp.
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1877726

Title:
  [HDA-Intel - HD-Audio Generic, playback] USB sound with Rodecaster Pro
  not working

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  Please see 
https://askubuntu.com/questions/1229085/ubuntu-with-rodecaster-pro-usb-soundcard/1236257#1236257
 for most background.
  tl;dr:
  - The Rodecaster Pro is a USB audio standard compliant device
  - lsusb sees it, but alsa cannot use it
  - trying the exact same setup with a Scarlett 2i2 USB device works (with some 
caveats, see the mentioned post)

  Somehow the Rodecaster is ignored by Alsa. I am more than happy to help debug.
  Alsa info is at 
http://alsa-project.org/db/?f=94fd609fa23912ab0a39b67676a026fd163f3f3b and also 
attached.

  nils@blackbox:~/tmp/soundtest$ aplay -l
   List of PLAYBACK Hardware Devices 
  card 0: Generic_1 [HD-Audio Generic], device 0: ALC887-VD Analog [ALC887-VD 
Analog]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
  card 0: Generic_1 [HD-Audio Generic], device 1: ALC887-VD Digital [ALC887-VD 
Digital]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
  card 1: Generic [HD-Audio Generic], device 3: HDMI 0 [HDMI 0]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
  card 2: USB [Scarlett 2i2 USB], device 0: USB Audio [USB Audio]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
  nils@blackbox:~/tmp/soundtest$ arecord --list-devices
   List of CAPTURE Hardware Devices 
  card 0: Generic_1 [HD-Audio Generic], device 0: ALC887-VD Analog [ALC887-VD 
Analog]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
  card 0: Generic_1 [HD-Audio Generic], device 2: ALC887-VD Alt Analog 
[ALC887-VD Alt Analog]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
  card 2: USB [Scarlett 2i2 USB], device 0: USB Audio [USB Audio]
    Subdevices: 1/1
    Subdevice #0: subdevice #0

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
  Uname: Linux 5.4.0-29-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  nils  90077 F pulseaudio
   /dev/snd/controlC0:  nils  90077 F pulseaudio
   /dev/snd/controlC1:  nils  90077 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: KDE
  Date: Sat May  9 11:45:20 2020
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2016-08-23 (1354 days ago)
  InstallationMedia: Kubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AudioUsers: pulse
  Symptom_Card: Family 17h (Models 10h-1fh) HD Audio Controller - HD-Audio 
Generic
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  nils  90077 F pulseaudio
   /dev/snd/controlC0:  nils  90077 F pulseaudio
   /dev/snd/controlC1:  nils  90077 F pulseaudio
  Symptom_Jack: SPDIF Out, Internal
  Symptom_Type: Sound works for some users but not for others
  Title: [HDA-Intel - HD-Audio Generic, playback] sound not working for all 
users
  UpgradeStatus: Upgraded to focal on 2020-05-09 (0 days ago)
  dmi.bios.date: 10/14/2019
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 5222
  dmi.board.asset.tag: Default string
  dmi.board.name: PRIME A320M-A
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr5222:bd10/14/2019:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEA320M-A:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: System Product Name
  dmi.product.sku: SKU
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer
  mtime.conffile..etc.modprobe.d.alsa-base.conf: 2020-05-09T11:23:29.080704

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[Touch-packages] [Bug 1927255] [NEW] [USB-Audio - RODECaster Pro, playback] Sound is distorted

2021-05-05 Thread Oliver Tacke
Public bug reported:

I got a Rodecaster Pro USB device that has been causing trouble before
and already lead to quirk handling in the kernel for the sample rate,
see
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

The Rodecaster is running fine on my laptop, but on my desktop, only
audio input is working. The audio output is distorted. It's played kind
of very slowly. Interestingly, if the source is a video file, the video
plays slower, e.g. YouTube in a browser. I have never seen anything like
that before.

I have tried to figure out what the cause might be and I think I have
reached the end of where I can get to on my own. I have documented most
things at https://ubuntuforums.org/showthread.php?t=2461568

Putting my last step it in a nutshell: I have booted both my computers
with a plain Ubuntu 21.04 from a pen drive (it uses kernel version
5.11.0-16-generic) to make sure it's not some different configuration
that I have set up over the years on my systems (both Ubuntu 20.04 with
kernel 5.8.18). I attached the Rodecaster. It runs fine on my laptop,
but not on my desktop (used the output test from).

I then detected the card number with

aplay -l

I killed pulseaudio with

pulseaudio -k

I then played the same sample (encoded in 48000 Hz in PCM signed 32 bit
little endian format) using

aplay -f S32_LE -c 2 -r 48000 -D hw:x ~/sample.wav

where x is the appropriate card number and the rest of the arguments
meet the Rodecaster's narrow specification. It's playing fine on the
laptop, but distorted on the desktop. As far as I understand using aplay
this way without a plugin should send the file directly to the device,
so I assume there's something on the way from aplay to the Rodecaster
that's interfering (kernel or even some piece of hardware) - and that
definitely is where my expertise ends (rather a little before :-)).

I'll gladly contribute any information that could be useful and I will
willingly help to debug this problem if it may be related to the kernel.
If there's anything I can do, please let me know.

Cheers,
Oliver

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
Uname: Linux 5.8.18-050818-generic x86_64
NonfreeKernelModules: blackmagic_io nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read 
kernel buffer failed: Operation not permitted
Date: Wed May  5 18:28:46 2021
InstallationDate: Installed on 2020-05-15 (355 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro failed
Symptom_Card: RODECaster Pro - RODECaster Pro
Symptom_Type: Digital clip or distortion, or "overdriven" sound
Title: [USB-Audio - RODECaster Pro, playback] Sound is distorted
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/30/2020
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: A.40
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: B550-A PRO (MS-7C56)
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: 1.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: 1.0
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd10/30/2020:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C56:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB550-APRO(MS-7C56):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7C56
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.

** Affects: alsa-driver (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug focal

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https://bugs.launchpad.net/bugs/1927255

Title:
  [USB-Audio - RODECaster Pro, playback] Sound is distorted

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  I got a Rodecaster Pro USB device that has been causing trouble before
  and already lead to quirk handling in the kernel for the sample rate,
  see
  
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

  The Rodecaster is running fine on my laptop, but on my desktop, only
  audio input is working. The audio output is distorted. It's played
  kind of very slowly. Interestingly, if the source is a video file, the
  video plays slower, e.g. YouTube in a browser. I have never seen
  anything like that before.

  I have tried to figure out what the cause might be and I think I have
  reach