[Touch-packages] [Bug 559331] Re: Permanent "Printer-out-of-paper" message.

2018-03-21 Thread Paul Abraham
Any answers to this?

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https://bugs.launchpad.net/bugs/559331

Title:
  Permanent "Printer-out-of-paper" message.

Status in cups package in Ubuntu:
  Confirmed

Bug description:
  Binary package hint: cups

  This probably has to do with CUPS. Version: 1.4.1- 4ubuntu2.4 (latest
  on Karmic).

  I was printing a document when the printer was out of paper and got a
  message that "The printer is out of paper". I went to reload it and
  clicked resume on the printer and printing carried on normally.

  From this point on, the message "The printer is out of paper" is permanently 
stuck on the printer. 
  - Every time i print, i get the message "The printer is out of paper", but 
the printing occurs without errors. 
  - The configuration tool (system-config-printer 1.1.12) shows the printer 
with the red error sign. When viewing the properties of said printer, in the 
"Ink/Toner Levels" section, i have the "Status Message":  "Printer 
HP-Officejet-Pro-k550 is out of paper". If i click refresh then i get a "CUPS 
server error": "There was an error during the CUPS operation: 
'client-error-document-format-not-supported'." (Not sure this is relevant). 

  
  Removing and reinstalling the printer fixes this.

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[Touch-packages] [Bug 559331] Re: Permanent "Printer-out-of-paper" message.

2017-08-09 Thread Paul Abraham
This bug still affects me (after 7 years?) - I can clear it using the
workround of deleting the incorrect status from printers.conf but this
isn't really a solution.

System is

Linux gryphon 4.4.0-87-generic #110-Ubuntu SMP Tue Jul 18 12:54:58 UTC
2017 i686 i686 i686 GNU/Linux

Printer is a Canon MP495 operating over a wireless network.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/559331

Title:
  Permanent "Printer-out-of-paper" message.

Status in cups package in Ubuntu:
  Confirmed

Bug description:
  Binary package hint: cups

  This probably has to do with CUPS. Version: 1.4.1- 4ubuntu2.4 (latest
  on Karmic).

  I was printing a document when the printer was out of paper and got a
  message that "The printer is out of paper". I went to reload it and
  clicked resume on the printer and printing carried on normally.

  From this point on, the message "The printer is out of paper" is permanently 
stuck on the printer. 
  - Every time i print, i get the message "The printer is out of paper", but 
the printing occurs without errors. 
  - The configuration tool (system-config-printer 1.1.12) shows the printer 
with the red error sign. When viewing the properties of said printer, in the 
"Ink/Toner Levels" section, i have the "Status Message":  "Printer 
HP-Officejet-Pro-k550 is out of paper". If i click refresh then i get a "CUPS 
server error": "There was an error during the CUPS operation: 
'client-error-document-format-not-supported'." (Not sure this is relevant). 

  
  Removing and reinstalling the printer fixes this.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/559331/+subscriptions

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Post to : touch-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~touch-packages
More help   : https://help.launchpad.net/ListHelp