Public bug reported:

The OS has recognized and installed the driver for the printer but has
failed to print any and all documents when the print button is pressed.

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: cups 2.2.10-4ubuntu2
ProcVersionSignature: Ubuntu 5.0.0-17.18-generic 5.0.8
Uname: Linux 5.0.0-17-generic x86_64
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Jun 22 23:02:31 2019
InstallationDate: Installed on 2019-06-20 (1 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
Lpstat: device for LBP2900: usb://Canon/LBP2900?serial=0000A2C54KO9
MachineType: Sony Corporation VPCEG25EN
Papersize: letter
PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/LBP2900.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/LBP2900.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-17-generic 
root=UUID=f8d3de2c-0473-40a3-8b12-d95100633f39 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/06/2012
dmi.bios.vendor: INSYDE
dmi.bios.version: R0240Z8
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: 
dmi:bvnINSYDE:bvrR0240Z8:bd01/06/2012:svnSonyCorporation:pnVPCEG25EN:pvrC901CBN4:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.family: VAIO
dmi.product.name: VPCEG25EN
dmi.product.sku: N/A
dmi.product.version: C901CBN4
dmi.sys.vendor: Sony Corporation

** Affects: cups (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug disco

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1833821

Title:
  Printer not printing

Status in cups package in Ubuntu:
  New

Bug description:
  The OS has recognized and installed the driver for the printer but has
  failed to print any and all documents when the print button is
  pressed.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: cups 2.2.10-4ubuntu2
  ProcVersionSignature: Ubuntu 5.0.0-17.18-generic 5.0.8
  Uname: Linux 5.0.0-17-generic x86_64
  ApportVersion: 2.20.10-0ubuntu27
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jun 22 23:02:31 2019
  InstallationDate: Installed on 2019-06-20 (1 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  Lpstat: device for LBP2900: usb://Canon/LBP2900?serial=0000A2C54KO9
  MachineType: Sony Corporation VPCEG25EN
  Papersize: letter
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/LBP2900.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/LBP2900.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-17-generic 
root=UUID=f8d3de2c-0473-40a3-8b12-d95100633f39 ro quiet splash vt.handoff=1
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/06/2012
  dmi.bios.vendor: INSYDE
  dmi.bios.version: R0240Z8
  dmi.board.asset.tag: N/A
  dmi.board.name: VAIO
  dmi.board.vendor: Sony Corporation
  dmi.board.version: N/A
  dmi.chassis.asset.tag: N/A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Sony Corporation
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnINSYDE:bvrR0240Z8:bd01/06/2012:svnSonyCorporation:pnVPCEG25EN:pvrC901CBN4:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
  dmi.product.family: VAIO
  dmi.product.name: VPCEG25EN
  dmi.product.sku: N/A
  dmi.product.version: C901CBN4
  dmi.sys.vendor: Sony Corporation

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1833821/+subscriptions

-- 
Mailing list: https://launchpad.net/~touch-packages
Post to     : touch-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~touch-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to