Re: [Touch-packages] [Bug 1885111] Re: 3 ports disabled

2020-06-26 Thread melanie
Hi Sebastian, thank you so much for replying to my query.  I am sorry to
waste your time but the problem seems to have
resolved itself.  Our printer broke and seemed to block all the ports on
the laptop.  I then sent the request for help.  Next
morning switched on the laptop and the ports were working again.

So you can close this problem.  Thank you again.

Melanie

On Thu, 25 Jun 2020 at 12:55, Sebastien Bacher <1885...@bugs.launchpad.net>
wrote:

> Thank you for taking the time to report this bug and help make Ubuntu
> better. Unfortunately, we cannot work on this bug because your
> description didn't include enough information. You may find it helpful
> to read 'How to report bugs effectively'
> http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful
> if you would then provide a more complete description of the problem.
>
> We have instructions on debugging some types of problems at
> http://wiki.ubuntu.com/DebuggingProcedures.
>
> At a minimum, we need:
> 1. The specific steps or actions you took that caused you to encounter the
> problem.
> 2. The behavior you expected.
> 3. The behavior you actually encountered (in as much detail as possible).
>
> Thanks!
>
> ** Package changed: xorg (Ubuntu) => cups (Ubuntu)
>
> ** Changed in: cups (Ubuntu)
>Importance: Undecided => Low
>
> ** Changed in: cups (Ubuntu)
>Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1885111
>
> Title:
>   3 ports disabled
>
> Status in cups package in Ubuntu:
>   Incomplete
>
> Bug description:
>   The printer (which is now broken) we used seem to disable the ports.
>   I don't know how to fix this problem.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: xorg 1:7.7+19ubuntu7.1
>   ProcVersionSignature: Ubuntu 4.15.0-106.107-generic 4.15.18
>   Uname: Linux 4.15.0-106-generic x86_64
>   .tmp.unity_support_test.0:
>
>   ApportVersion: 2.20.9-0ubuntu7.15
>   Architecture: amd64
>   CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
>   CompositorRunning: None
>   Date: Thu Jun 25 09:53:44 2020
>   DistUpgraded: 2019-01-03 13:59:44,209 DEBUG icon theme changed,
> re-reading
>   DistroCodename: bionic
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes, if not too technical
>   GraphicsCard:
>NVIDIA Corporation GT216M [GeForce GT 230M] [10de:0a2a] (rev a2)
> (prog-if 00 [VGA controller])
>  Subsystem: Sony Corporation GT216M [GeForce GT 230M] [104d:905e]
>   InstallationDate: Installed on 2016-12-22 (1281 days ago)
>   InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64
> (20160719)
>   MachineType: Sony Corporation VPCCW1AGG
>   ProcEnviron:
>LANGUAGE=en_ZA:en
>PATH=(custom, no user)
>LANG=en_ZA.UTF-8
>SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-106-generic
> root=UUID=a904e50d-625f-4d72-929f-b72fcad907ef ro quiet splash
>   SourcePackage: xorg
>   UpgradeStatus: Upgraded to bionic on 2019-01-03 (538 days ago)
>   dmi.bios.date: 09/22/2009
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: R0190Y5
>   dmi.board.asset.tag: N/A
>   dmi.board.name: VAIO
>   dmi.board.vendor: Sony Corporation
>   dmi.board.version: N/A
>   dmi.chassis.asset.tag: N/A
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Sony Corporation
>   dmi.chassis.version: N/A
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrR0190Y5:bd09/22/2009:svnSonyCorporation:pnVPCCW1AGG:pvrC6031Z7V:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
>   dmi.product.family: VAIO
>   dmi.product.name: VPCCW1AGG
>   dmi.product.version: C6031Z7V
>   dmi.sys.vendor: Sony Corporation
>   version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
>   version.libdrm2: libdrm2 2.4.101-2~18.04.1
>   version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.8-0ubuntu0~18.04.3
>   version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.8-0ubuntu0~18.04.3
>   version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.10.5-1ubuntu1
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20171229-1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
>   xserver.bootTime: Thu Jan  3 08:58:12 2019
>   xserver.configfile: default
>   xserver.errors:
>Failed to load module "nvidia" (module does not exist, 0)
>Failed to load module "nvidia&q

[Touch-packages] [Bug 1885111] [NEW] 3 ports disabled

2020-06-25 Thread melanie
Public bug reported:

The printer (which is now broken) we used seem to disable the ports.  I
don't know how to fix this problem.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 4.15.0-106.107-generic 4.15.18
Uname: Linux 4.15.0-106-generic x86_64
.tmp.unity_support_test.0:
 
ApportVersion: 2.20.9-0ubuntu7.15
Architecture: amd64
CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Thu Jun 25 09:53:44 2020
DistUpgraded: 2019-01-03 13:59:44,209 DEBUG icon theme changed, re-reading
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 NVIDIA Corporation GT216M [GeForce GT 230M] [10de:0a2a] (rev a2) (prog-if 00 
[VGA controller])
   Subsystem: Sony Corporation GT216M [GeForce GT 230M] [104d:905e]
InstallationDate: Installed on 2016-12-22 (1281 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: Sony Corporation VPCCW1AGG
ProcEnviron:
 LANGUAGE=en_ZA:en
 PATH=(custom, no user)
 LANG=en_ZA.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-106-generic 
root=UUID=a904e50d-625f-4d72-929f-b72fcad907ef ro quiet splash
SourcePackage: xorg
UpgradeStatus: Upgraded to bionic on 2019-01-03 (538 days ago)
dmi.bios.date: 09/22/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: R0190Y5
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrR0190Y5:bd09/22/2009:svnSonyCorporation:pnVPCCW1AGG:pvrC6031Z7V:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.family: VAIO
dmi.product.name: VPCCW1AGG
dmi.product.version: C6031Z7V
dmi.sys.vendor: Sony Corporation
version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
version.libdrm2: libdrm2 2.4.101-2~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.8-0ubuntu0~18.04.3
version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.8-0ubuntu0~18.04.3
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
xserver.bootTime: Thu Jan  3 08:58:12 2019
xserver.configfile: default
xserver.errors:
 Failed to load module "nvidia" (module does not exist, 0)
 Failed to load module "nvidia" (module does not exist, 0)
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.18.4-0ubuntu0.3
xserver.video_driver: nouveau

** Affects: xorg (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug bionic ubuntu

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1885111

Title:
  3 ports disabled

Status in xorg package in Ubuntu:
  New

Bug description:
  The printer (which is now broken) we used seem to disable the ports.
  I don't know how to fix this problem.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: xorg 1:7.7+19ubuntu7.1
  ProcVersionSignature: Ubuntu 4.15.0-106.107-generic 4.15.18
  Uname: Linux 4.15.0-106-generic x86_64
  .tmp.unity_support_test.0:
   
  ApportVersion: 2.20.9-0ubuntu7.15
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  Date: Thu Jun 25 09:53:44 2020
  DistUpgraded: 2019-01-03 13:59:44,209 DEBUG icon theme changed, re-reading
  DistroCodename: bionic
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   NVIDIA Corporation GT216M [GeForce GT 230M] [10de:0a2a] (rev a2) (prog-if 00 
[VGA controller])
 Subsystem: Sony Corporation GT216M [GeForce GT 230M] [104d:905e]
  InstallationDate: Installed on 2016-12-22 (1281 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  MachineType: Sony Corporation VPCCW1AGG
  ProcEnviron:
   LANGUAGE=en_ZA:en
   PATH=(custom, no user)
   LANG=en_ZA.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-106-generic 
root=UUID=a904e50d-625f-4d72-929f-b72fcad907ef ro quiet splash
  SourcePackage: xorg
  UpgradeStatus: Upgraded to bionic on 2019-01-03 (538 days ago)
  dmi.bios.date: 09/22/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: R0190Y5
  dmi.board.asset.tag: N/A
  dmi.board.name: VAIO
  dmi.board.vendor: Sony Corporation
  dmi.board.version: N/A
  dmi.chassis.asset.tag: N/A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Sony Corporation
  dmi.chassis.version: N/A
  dmi.modalias:

[Touch-packages] [Bug 1748280] Re: 'nova reboot' on arm64 is just 'nova reboot --hard' but slower

2018-07-12 Thread melanie witt
On the surface, it seems like this is something we could check for in
the libvirt driver and skip the soft reboot timeout cycle if ARM64. The
question I have is, which architecture fields does "ARM64" map to in
nova? ARMV6 or ARMV7 or ARMV7B or AARCH64 or all of them? Or one that I
missed? [1]

[1]
https://github.com/openstack/nova/blob/da1669/nova/objects/fields.py#L108-L112

** Changed in: nova
   Importance: Undecided => Medium

** Changed in: nova
   Status: New => Confirmed

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to systemd in Ubuntu.
https://bugs.launchpad.net/bugs/1748280

Title:
  'nova reboot' on arm64 is just 'nova reboot --hard' but slower

Status in OpenStack Compute (nova):
  Confirmed
Status in nova package in Ubuntu:
  Confirmed
Status in systemd package in Ubuntu:
  New

Bug description:
  Within Canonical's multi-architecture compute cloud, I observed that
  arm64 instances were taking an unreasonable amount of time to return
  from a 'nova reboot' (2 minutes +, vs. ~16s for POWER in the same
  cloud region).

  Digging into this, I find that a nova soft reboot request is doing
  nothing at all on arm64 (no events visible within the qemu guest, and
  no reboot is triggered within the guest), and then after some sort of
  timeout (~2m), 'nova reboot' falls back to a hard reset of the guest.

  Since this is entirely predictable on the arm64 platform (because
  there's no implementation of ACPI plumbed through), 'nova reboot' on
  arm64 should just skip straight to the hard reboot and save everyone
  some clock time.

To manage notifications about this bug go to:
https://bugs.launchpad.net/nova/+bug/1748280/+subscriptions

-- 
Mailing list: https://launchpad.net/~touch-packages
Post to : touch-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~touch-packages
More help   : https://help.launchpad.net/ListHelp


[Touch-packages] [Bug 1748280] Re: 'nova reboot' on arm64 is just 'nova reboot --hard' but slower

2018-07-12 Thread melanie witt
** Tags added: libvirt

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to systemd in Ubuntu.
https://bugs.launchpad.net/bugs/1748280

Title:
  'nova reboot' on arm64 is just 'nova reboot --hard' but slower

Status in OpenStack Compute (nova):
  Confirmed
Status in nova package in Ubuntu:
  Confirmed
Status in systemd package in Ubuntu:
  New

Bug description:
  Within Canonical's multi-architecture compute cloud, I observed that
  arm64 instances were taking an unreasonable amount of time to return
  from a 'nova reboot' (2 minutes +, vs. ~16s for POWER in the same
  cloud region).

  Digging into this, I find that a nova soft reboot request is doing
  nothing at all on arm64 (no events visible within the qemu guest, and
  no reboot is triggered within the guest), and then after some sort of
  timeout (~2m), 'nova reboot' falls back to a hard reset of the guest.

  Since this is entirely predictable on the arm64 platform (because
  there's no implementation of ACPI plumbed through), 'nova reboot' on
  arm64 should just skip straight to the hard reboot and save everyone
  some clock time.

To manage notifications about this bug go to:
https://bugs.launchpad.net/nova/+bug/1748280/+subscriptions

-- 
Mailing list: https://launchpad.net/~touch-packages
Post to : touch-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~touch-packages
More help   : https://help.launchpad.net/ListHelp