Public bug reported:
When I run Alsamixer, there seem to be two cards, the first of which is
HDA Intel HDMI, so my initial thought was that the wrong sound port must
be selected by default, but wgen I use F6, to select "HDA Intel PCH",
Card Realtek ALC3661, I still cannot get the internal speakers to
produce sound. Note that the headphone jack does work.
ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.8.0-48.54-generic 5.8.18
Uname: Linux 5.8.0-48-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia wl zfs zunicode zavl icp zcommon
znvpair
ApportVersion: 2.20.11-0ubuntu50.5
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sun Apr 11 19:31:46 2021
InstallationDate: Installed on 2021-04-10 (1 days ago)
InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Dell Precision M3800, Realtek ALC3661, Speaker, Internal] No sound at
all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/08/2015
dmi.bios.release: 0.9
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.name: Dell Precision M3800
dmi.board.vendor: Dell Inc.
dmi.board.version: A09
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.ec.firmware.release: 0.9
dmi.modalias:
dmi:bvnDellInc.:bvrA09:bd01/08/2015:br0.9:efr0.9:svnDellInc.:pnDellPrecisionM3800:pvrA09:rvnDellInc.:rnDellPrecisionM3800:rvrA09:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Dell Precision M3800
dmi.product.sku: Dell Precision M3800
dmi.product.version: A09
dmi.sys.vendor: Dell Inc.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug groovy
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1923384
Title:
[Dell Precision M3800, Realtek ALC3661, Speaker, Internal] No sound at
all
Status in alsa-driver package in Ubuntu:
New
Bug description:
When I run Alsamixer, there seem to be two cards, the first of which
is HDA Intel HDMI, so my initial thought was that the wrong sound port
must be selected by default, but wgen I use F6, to select "HDA Intel
PCH", Card Realtek ALC3661, I still cannot get the internal speakers
to produce sound. Note that the headphone jack does work.
ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.8.0-48.54-generic 5.8.18
Uname: Linux 5.8.0-48-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia wl zfs zunicode zavl icp zcommon
znvpair
ApportVersion: 2.20.11-0ubuntu50.5
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sun Apr 11 19:31:46 2021
InstallationDate: Installed on 2021-04-10 (1 days ago)
InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Dell Precision M3800, Realtek ALC3661, Speaker, Internal] No sound at
all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/08/2015
dmi.bios.release: 0.9
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.name: Dell Precision M3800
dmi.board.vendor: Dell Inc.
dmi.board.version: A09
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.ec.firmware.release: 0.9
dmi.modalias:
dmi:bvnDellInc.:bvrA09:bd01/08/2015:br0.9:efr0.9:svnDellInc.:pnDellPrecisionM3800:pvrA09:rvnDellInc.:rnDellPrecisionM3800:rvrA09:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Dell Precision M3800
dmi.product.sku: Dell Precision M3800
dmi.product.version: A09
dmi.sys.vendor: Dell Inc.
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