** Changed in: pulseaudio (Ubuntu)
Status: Expired => New
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https://bugs.launchpad.net/bugs/1707487
Title:
Bluetooth speaker only plays as mono
[Expired for pulseaudio (Ubuntu) because there has been no activity for
60 days.]
** Changed in: pulseaudio (Ubuntu)
Status: Incomplete => Expired
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Thank you for replying.
I tried that live image of 17.10, tested its sha256sum matched - all OK
(also tested the USB disc for defects on boot: "no errors found").
No luck.
I could not pair the Bluetooth speaker (Sony SRS-X1), but it was
recognised.
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David, we have done a lot of work improving Bluetooth audio support recently.
But most of the work only exists in Ubuntu 17.10 right now. Please also try
booting up a live image of 17.10 (no need to install it) and see if that solves
your problem:
http://cdimage.ubuntu.com/daily-live/current/
I have already tried that. When I go into the sound GUI options (by
clicking on the speaker icon in the top-right, then "Sound
Settings..."), the option for "Hi fidelity" is there, but often times it
does not let me choose it. Sometimes it will let me choose it then
instantly jump back to "mono".
David, have you tried setting the speaker mode to A2DP in sound
settings? If it defaulted to headset mode then it might indeed be in low
quality mono mode. Make sure the correct mode is set in your sound
settings.
It's meant to choose high quality by default but that doesn't always
work. Once you
I have reported a similar bug that affects the same audio GUI: bug
number 1707611
Hoping that will help get to the root of the problem.
Anything I can do to help, please let me know. I have all the time you
need.
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Touch
I need to report a SIMILAR bug, which affects the same GUI for the
audio. Bear with me.
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https://bugs.launchpad.net/bugs/1707487
Title:
Bluetooth speaker
** Changed in: pulseaudio (Ubuntu)
Status: Incomplete => New
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1707487
Title:
Bluetooth speaker only plays as mono
Now the Ubuntu updater is doing a "partial upgrade". I hope I don't
break anything?!!
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https://bugs.launchpad.net/bugs/1707487
Title:
Bluetooth speaker
apport information
** Tags added: apport-collected xenial
** Description changed:
When I connect my Sony SRS-X1 Bluetooth speaker to Ubuntu, it only plays
back as "mono" and refuses to use "hi fidelity".
I have Windows 10 installed on the same laptop and when I've used the
Bluetooth
Thanks. I tried it, got this:
Quote "You need to run 'sudo apt-get install python-apport' for apport-
collect to work."
I guess I need to run "sudo apt-get install python-apport" first?
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Open a terminal window (Ctrl+Alt+T) and then run:
sudo apt install -y apport
apport-collect 1707487
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https://bugs.launchpad.net/bugs/1707487
Title:
Who do I run "apport-collect 1707487"?
Please tell me how to do this.
Many thanks.
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https://bugs.launchpad.net/bugs/1707487
Title:
Bluetooth speaker
Also, please run this to give us more information automatically:
apport-collect 1707487
** Changed in: pulseaudio (Ubuntu)
Status: New => Incomplete
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Bluetooth profile selection and generally all bluetooth audio issues are
actually the domain of PulseAudio. Which is surprising at first...
** Package changed: bluez (Ubuntu) => pulseaudio (Ubuntu)
** Tags added: a2dp
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