[Touch-packages] [Bug 1746585] Re: [Latitude E6420, IDT 92HD90BXX, Black Headphone Out, Left] No sound at all

2019-06-04 Thread Launchpad Bug Tracker
[Expired for alsa-driver (Ubuntu) because there has been no activity for
60 days.]

** Changed in: alsa-driver (Ubuntu)
   Status: Incomplete => Expired

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https://bugs.launchpad.net/bugs/1746585

Title:
  [Latitude E6420, IDT 92HD90BXX, Black Headphone Out, Left] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Expired

Bug description:
  Speakers and HDMI sound work fine, only headphones not working. I went
  through all of the steps on

  https://help.ubuntu.com/community/SoundTroubleshootingProcedure
  https://help.ubuntu.com/community/SoundTroubleshooting
  and
  https://wiki.ubuntu.com/DebuggingSoundProblems

  and submitted this report with ubuntu-bug -s audio

  Some possibly relevant information: This installation of Ubuntu was
  originally installed on a Dell Inspiron 15, but I cloned the partition
  onto an SSD that I installed on the Latitude 6420. It is the Latitude
  that is affected, the headphones work fine on the Inspiron.

  Let me know if any more information is required.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.13.0-32.35~16.04.1-generic 4.13.13
  Uname: Linux 4.13.0-32-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/pcmC0D0p:   rviertel   2881 F...m pulseaudio
   /dev/snd/controlC0:  rviertel   2881 F pulseaudio
    rviertel   4589 F alsamixer
  CurrentDesktop: Unity
  Date: Wed Jan 31 12:22:17 2018
  InstallationDate: Installed on 2015-04-27 (1009 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 
(20150218.1)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/pcmC0D0p:   rviertel   2881 F...m pulseaudio
   /dev/snd/controlC0:  rviertel   2881 F pulseaudio
    rviertel   4589 F alsamixer
   /dev/snd/seq:timidity   1191 F timidity
  Symptom_Jack: Black Headphone Out, Left
  Symptom_Type: No sound at all
  Title: [Latitude E6420, IDT 92HD90BXX, Black Headphone Out, Left] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/11/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: 0K0DNP
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A02
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA06:bd07/11/2011:svnDellInc.:pnLatitudeE6420:pvr01:rvnDellInc.:rn0K0DNP:rvrA02:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6420
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
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Re: [Touch-packages] [Bug 1746585] Re: [Latitude E6420, IDT 92HD90BXX, Black Headphone Out, Left] No sound at all

2019-04-05 Thread Ryan
Hi Daniel,

Thank you for reaching out. I ran

sudo apt remove timidity*

and then rebooted. It did not fix the issue.


Thanks,

-- Ryan Viertel


On Sun, Mar 31, 2019 at 11:40 PM Daniel van Vugt <
daniel.van.v...@canonical.com> wrote:

> Please try uninstalling 'timidity' and all 'timidity' related packages.
> Then reboot.
>
> ** Changed in: alsa-driver (Ubuntu)
>Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1746585
>
> Title:
>   [Latitude E6420, IDT 92HD90BXX, Black Headphone Out, Left] No sound at
>   all
>
> Status in alsa-driver package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Speakers and HDMI sound work fine, only headphones not working. I went
>   through all of the steps on
>
>   https://help.ubuntu.com/community/SoundTroubleshootingProcedure
>   https://help.ubuntu.com/community/SoundTroubleshooting
>   and
>   https://wiki.ubuntu.com/DebuggingSoundProblems
>
>   and submitted this report with ubuntu-bug -s audio
>
>   Some possibly relevant information: This installation of Ubuntu was
>   originally installed on a Dell Inspiron 15, but I cloned the partition
>   onto an SSD that I installed on the Latitude 6420. It is the Latitude
>   that is affected, the headphones work fine on the Inspiron.
>
>   Let me know if any more information is required.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 16.04
>   Package: alsa-base 1.0.25+dfsg-0ubuntu5
>   ProcVersionSignature: Ubuntu 4.13.0-32.35~16.04.1-generic 4.13.13
>   Uname: Linux 4.13.0-32-generic x86_64
>   ApportVersion: 2.20.1-0ubuntu2.15
>   Architecture: amd64
>   AudioDevicesInUse:
>USERPID ACCESS COMMAND
>/dev/snd/pcmC0D0p:   rviertel   2881 F...m pulseaudio
>/dev/snd/controlC0:  rviertel   2881 F pulseaudio
> rviertel   4589 F alsamixer
>   CurrentDesktop: Unity
>   Date: Wed Jan 31 12:22:17 2018
>   InstallationDate: Installed on 2015-04-27 (1009 days ago)
>   InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64
> (20150218.1)
>   PackageArchitecture: all
>   SourcePackage: alsa-driver
>   Symptom: audio
>   Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
>   Symptom_Card: Built-in Audio - HDA Intel PCH
>   Symptom_DevicesInUse:
>USERPID ACCESS COMMAND
>/dev/snd/pcmC0D0p:   rviertel   2881 F...m pulseaudio
>/dev/snd/controlC0:  rviertel   2881 F pulseaudio
> rviertel   4589 F alsamixer
>/dev/snd/seq:timidity   1191 F timidity
>   Symptom_Jack: Black Headphone Out, Left
>   Symptom_Type: No sound at all
>   Title: [Latitude E6420, IDT 92HD90BXX, Black Headphone Out, Left] No
> sound at all
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 07/11/2011
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: A06
>   dmi.board.name: 0K0DNP
>   dmi.board.vendor: Dell Inc.
>   dmi.board.version: A02
>   dmi.chassis.type: 9
>   dmi.chassis.vendor: Dell Inc.
>   dmi.modalias:
> dmi:bvnDellInc.:bvrA06:bd07/11/2011:svnDellInc.:pnLatitudeE6420:pvr01:rvnDellInc.:rn0K0DNP:rvrA02:cvnDellInc.:ct9:cvr:
>   dmi.product.name: Latitude E6420
>   dmi.product.version: 01
>   dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1746585/+subscriptions
>

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1746585

Title:
  [Latitude E6420, IDT 92HD90BXX, Black Headphone Out, Left] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Incomplete

Bug description:
  Speakers and HDMI sound work fine, only headphones not working. I went
  through all of the steps on

  https://help.ubuntu.com/community/SoundTroubleshootingProcedure
  https://help.ubuntu.com/community/SoundTroubleshooting
  and
  https://wiki.ubuntu.com/DebuggingSoundProblems

  and submitted this report with ubuntu-bug -s audio

  Some possibly relevant information: This installation of Ubuntu was
  originally installed on a Dell Inspiron 15, but I cloned the partition
  onto an SSD that I installed on the Latitude 6420. It is the Latitude
  that is affected, the headphones work fine on the Inspiron.

  Let me know if any more information is required.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.13.0-32.35~16.04.1-generic 4.13.13
  Uname: Linux 4.13.0-32-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/pcmC0D0p:   rviertel   2881 F...m pulseaudio
   /dev/snd/controlC0:  rviertel   2881 F pulseaudio
    rviertel   4589 F alsamixer
  CurrentDesktop: Unity
  Date: Wed Jan 31 

[Touch-packages] [Bug 1746585] Re: [Latitude E6420, IDT 92HD90BXX, Black Headphone Out, Left] No sound at all

2019-03-31 Thread Daniel van Vugt
Please try uninstalling 'timidity' and all 'timidity' related packages.
Then reboot.

** Changed in: alsa-driver (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1746585

Title:
  [Latitude E6420, IDT 92HD90BXX, Black Headphone Out, Left] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Incomplete

Bug description:
  Speakers and HDMI sound work fine, only headphones not working. I went
  through all of the steps on

  https://help.ubuntu.com/community/SoundTroubleshootingProcedure
  https://help.ubuntu.com/community/SoundTroubleshooting
  and
  https://wiki.ubuntu.com/DebuggingSoundProblems

  and submitted this report with ubuntu-bug -s audio

  Some possibly relevant information: This installation of Ubuntu was
  originally installed on a Dell Inspiron 15, but I cloned the partition
  onto an SSD that I installed on the Latitude 6420. It is the Latitude
  that is affected, the headphones work fine on the Inspiron.

  Let me know if any more information is required.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.13.0-32.35~16.04.1-generic 4.13.13
  Uname: Linux 4.13.0-32-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/pcmC0D0p:   rviertel   2881 F...m pulseaudio
   /dev/snd/controlC0:  rviertel   2881 F pulseaudio
    rviertel   4589 F alsamixer
  CurrentDesktop: Unity
  Date: Wed Jan 31 12:22:17 2018
  InstallationDate: Installed on 2015-04-27 (1009 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 
(20150218.1)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/pcmC0D0p:   rviertel   2881 F...m pulseaudio
   /dev/snd/controlC0:  rviertel   2881 F pulseaudio
    rviertel   4589 F alsamixer
   /dev/snd/seq:timidity   1191 F timidity
  Symptom_Jack: Black Headphone Out, Left
  Symptom_Type: No sound at all
  Title: [Latitude E6420, IDT 92HD90BXX, Black Headphone Out, Left] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/11/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: 0K0DNP
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A02
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA06:bd07/11/2011:svnDellInc.:pnLatitudeE6420:pvr01:rvnDellInc.:rn0K0DNP:rvrA02:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6420
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1746585/+subscriptions

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[Touch-packages] [Bug 1746585] Re: [Latitude E6420, IDT 92HD90BXX, Black Headphone Out, Left] No sound at all

2018-02-01 Thread Ryan
** Description changed:

  Speakers and HDMI sound work fine, only headphones not working. I went
  through all of the steps on
  
  https://help.ubuntu.com/community/SoundTroubleshootingProcedure
  https://help.ubuntu.com/community/SoundTroubleshooting
  and
  https://wiki.ubuntu.com/DebuggingSoundProblems
  
  and submitted this report with ubuntu-bug -s audio
+ 
+ Some possibly relevant information: This installation of Ubuntu was
+ originally installed on a Dell Inspiron 15, but I cloned the partition
+ onto an SSD that I installed on the Latitude 6420. It is the Latitude
+ that is affected, the headphones work fine on the Inspiron.
  
  Let me know if any more information is required.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.13.0-32.35~16.04.1-generic 4.13.13
  Uname: Linux 4.13.0-32-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  AudioDevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/pcmC0D0p:   rviertel   2881 F...m pulseaudio
-  /dev/snd/controlC0:  rviertel   2881 F pulseaudio
-   rviertel   4589 F alsamixer
+  USERPID ACCESS COMMAND
+  /dev/snd/pcmC0D0p:   rviertel   2881 F...m pulseaudio
+  /dev/snd/controlC0:  rviertel   2881 F pulseaudio
+   rviertel   4589 F alsamixer
  CurrentDesktop: Unity
  Date: Wed Jan 31 12:22:17 2018
  InstallationDate: Installed on 2015-04-27 (1009 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 
(20150218.1)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/pcmC0D0p:   rviertel   2881 F...m pulseaudio
-  /dev/snd/controlC0:  rviertel   2881 F pulseaudio
-   rviertel   4589 F alsamixer
-  /dev/snd/seq:timidity   1191 F timidity
+  USERPID ACCESS COMMAND
+  /dev/snd/pcmC0D0p:   rviertel   2881 F...m pulseaudio
+  /dev/snd/controlC0:  rviertel   2881 F pulseaudio
+   rviertel   4589 F alsamixer
+  /dev/snd/seq:timidity   1191 F timidity
  Symptom_Jack: Black Headphone Out, Left
  Symptom_Type: No sound at all
  Title: [Latitude E6420, IDT 92HD90BXX, Black Headphone Out, Left] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/11/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: 0K0DNP
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A02
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA06:bd07/11/2011:svnDellInc.:pnLatitudeE6420:pvr01:rvnDellInc.:rn0K0DNP:rvrA02:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6420
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1746585

Title:
  [Latitude E6420, IDT 92HD90BXX, Black Headphone Out, Left] No sound at
  all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Speakers and HDMI sound work fine, only headphones not working. I went
  through all of the steps on

  https://help.ubuntu.com/community/SoundTroubleshootingProcedure
  https://help.ubuntu.com/community/SoundTroubleshooting
  and
  https://wiki.ubuntu.com/DebuggingSoundProblems

  and submitted this report with ubuntu-bug -s audio

  Some possibly relevant information: This installation of Ubuntu was
  originally installed on a Dell Inspiron 15, but I cloned the partition
  onto an SSD that I installed on the Latitude 6420. It is the Latitude
  that is affected, the headphones work fine on the Inspiron.

  Let me know if any more information is required.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.13.0-32.35~16.04.1-generic 4.13.13
  Uname: Linux 4.13.0-32-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/pcmC0D0p:   rviertel   2881 F...m pulseaudio
   /dev/snd/controlC0:  rviertel   2881 F pulseaudio
    rviertel   4589 F alsamixer
  CurrentDesktop: Unity
  Date: Wed Jan 31 12:22:17 2018
  InstallationDate: Installed on 2015-04-27 (1009 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 
(20150218.1)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/pcmC0D0p:   rviertel   2881 F...m pulseaudio