[Touch-packages] [Bug 1746585] Re: [Latitude E6420, IDT 92HD90BXX, Black Headphone Out, Left] No sound at all
[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.] ** Changed in: alsa-driver (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1746585 Title: [Latitude E6420, IDT 92HD90BXX, Black Headphone Out, Left] No sound at all Status in alsa-driver package in Ubuntu: Expired Bug description: Speakers and HDMI sound work fine, only headphones not working. I went through all of the steps on https://help.ubuntu.com/community/SoundTroubleshootingProcedure https://help.ubuntu.com/community/SoundTroubleshooting and https://wiki.ubuntu.com/DebuggingSoundProblems and submitted this report with ubuntu-bug -s audio Some possibly relevant information: This installation of Ubuntu was originally installed on a Dell Inspiron 15, but I cloned the partition onto an SSD that I installed on the Latitude 6420. It is the Latitude that is affected, the headphones work fine on the Inspiron. Let me know if any more information is required. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-32.35~16.04.1-generic 4.13.13 Uname: Linux 4.13.0-32-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.15 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D0p: rviertel 2881 F...m pulseaudio /dev/snd/controlC0: rviertel 2881 F pulseaudio rviertel 4589 F alsamixer CurrentDesktop: Unity Date: Wed Jan 31 12:22:17 2018 InstallationDate: Installed on 2015-04-27 (1009 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D0p: rviertel 2881 F...m pulseaudio /dev/snd/controlC0: rviertel 2881 F pulseaudio rviertel 4589 F alsamixer /dev/snd/seq:timidity 1191 F timidity Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [Latitude E6420, IDT 92HD90BXX, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/11/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A06 dmi.board.name: 0K0DNP dmi.board.vendor: Dell Inc. dmi.board.version: A02 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA06:bd07/11/2011:svnDellInc.:pnLatitudeE6420:pvr01:rvnDellInc.:rn0K0DNP:rvrA02:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E6420 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1746585/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
Re: [Touch-packages] [Bug 1746585] Re: [Latitude E6420, IDT 92HD90BXX, Black Headphone Out, Left] No sound at all
Hi Daniel, Thank you for reaching out. I ran sudo apt remove timidity* and then rebooted. It did not fix the issue. Thanks, -- Ryan Viertel On Sun, Mar 31, 2019 at 11:40 PM Daniel van Vugt < daniel.van.v...@canonical.com> wrote: > Please try uninstalling 'timidity' and all 'timidity' related packages. > Then reboot. > > ** Changed in: alsa-driver (Ubuntu) >Status: New => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1746585 > > Title: > [Latitude E6420, IDT 92HD90BXX, Black Headphone Out, Left] No sound at > all > > Status in alsa-driver package in Ubuntu: > Incomplete > > Bug description: > Speakers and HDMI sound work fine, only headphones not working. I went > through all of the steps on > > https://help.ubuntu.com/community/SoundTroubleshootingProcedure > https://help.ubuntu.com/community/SoundTroubleshooting > and > https://wiki.ubuntu.com/DebuggingSoundProblems > > and submitted this report with ubuntu-bug -s audio > > Some possibly relevant information: This installation of Ubuntu was > originally installed on a Dell Inspiron 15, but I cloned the partition > onto an SSD that I installed on the Latitude 6420. It is the Latitude > that is affected, the headphones work fine on the Inspiron. > > Let me know if any more information is required. > > ProblemType: Bug > DistroRelease: Ubuntu 16.04 > Package: alsa-base 1.0.25+dfsg-0ubuntu5 > ProcVersionSignature: Ubuntu 4.13.0-32.35~16.04.1-generic 4.13.13 > Uname: Linux 4.13.0-32-generic x86_64 > ApportVersion: 2.20.1-0ubuntu2.15 > Architecture: amd64 > AudioDevicesInUse: >USERPID ACCESS COMMAND >/dev/snd/pcmC0D0p: rviertel 2881 F...m pulseaudio >/dev/snd/controlC0: rviertel 2881 F pulseaudio > rviertel 4589 F alsamixer > CurrentDesktop: Unity > Date: Wed Jan 31 12:22:17 2018 > InstallationDate: Installed on 2015-04-27 (1009 days ago) > InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 > (20150218.1) > PackageArchitecture: all > SourcePackage: alsa-driver > Symptom: audio > Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed > Symptom_Card: Built-in Audio - HDA Intel PCH > Symptom_DevicesInUse: >USERPID ACCESS COMMAND >/dev/snd/pcmC0D0p: rviertel 2881 F...m pulseaudio >/dev/snd/controlC0: rviertel 2881 F pulseaudio > rviertel 4589 F alsamixer >/dev/snd/seq:timidity 1191 F timidity > Symptom_Jack: Black Headphone Out, Left > Symptom_Type: No sound at all > Title: [Latitude E6420, IDT 92HD90BXX, Black Headphone Out, Left] No > sound at all > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 07/11/2011 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: A06 > dmi.board.name: 0K0DNP > dmi.board.vendor: Dell Inc. > dmi.board.version: A02 > dmi.chassis.type: 9 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvrA06:bd07/11/2011:svnDellInc.:pnLatitudeE6420:pvr01:rvnDellInc.:rn0K0DNP:rvrA02:cvnDellInc.:ct9:cvr: > dmi.product.name: Latitude E6420 > dmi.product.version: 01 > dmi.sys.vendor: Dell Inc. > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1746585/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1746585 Title: [Latitude E6420, IDT 92HD90BXX, Black Headphone Out, Left] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: Speakers and HDMI sound work fine, only headphones not working. I went through all of the steps on https://help.ubuntu.com/community/SoundTroubleshootingProcedure https://help.ubuntu.com/community/SoundTroubleshooting and https://wiki.ubuntu.com/DebuggingSoundProblems and submitted this report with ubuntu-bug -s audio Some possibly relevant information: This installation of Ubuntu was originally installed on a Dell Inspiron 15, but I cloned the partition onto an SSD that I installed on the Latitude 6420. It is the Latitude that is affected, the headphones work fine on the Inspiron. Let me know if any more information is required. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-32.35~16.04.1-generic 4.13.13 Uname: Linux 4.13.0-32-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.15 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D0p: rviertel 2881 F...m pulseaudio /dev/snd/controlC0: rviertel 2881 F pulseaudio rviertel 4589 F alsamixer CurrentDesktop: Unity Date: Wed Jan 31
[Touch-packages] [Bug 1746585] Re: [Latitude E6420, IDT 92HD90BXX, Black Headphone Out, Left] No sound at all
Please try uninstalling 'timidity' and all 'timidity' related packages. Then reboot. ** Changed in: alsa-driver (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1746585 Title: [Latitude E6420, IDT 92HD90BXX, Black Headphone Out, Left] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: Speakers and HDMI sound work fine, only headphones not working. I went through all of the steps on https://help.ubuntu.com/community/SoundTroubleshootingProcedure https://help.ubuntu.com/community/SoundTroubleshooting and https://wiki.ubuntu.com/DebuggingSoundProblems and submitted this report with ubuntu-bug -s audio Some possibly relevant information: This installation of Ubuntu was originally installed on a Dell Inspiron 15, but I cloned the partition onto an SSD that I installed on the Latitude 6420. It is the Latitude that is affected, the headphones work fine on the Inspiron. Let me know if any more information is required. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-32.35~16.04.1-generic 4.13.13 Uname: Linux 4.13.0-32-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.15 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D0p: rviertel 2881 F...m pulseaudio /dev/snd/controlC0: rviertel 2881 F pulseaudio rviertel 4589 F alsamixer CurrentDesktop: Unity Date: Wed Jan 31 12:22:17 2018 InstallationDate: Installed on 2015-04-27 (1009 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D0p: rviertel 2881 F...m pulseaudio /dev/snd/controlC0: rviertel 2881 F pulseaudio rviertel 4589 F alsamixer /dev/snd/seq:timidity 1191 F timidity Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [Latitude E6420, IDT 92HD90BXX, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/11/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A06 dmi.board.name: 0K0DNP dmi.board.vendor: Dell Inc. dmi.board.version: A02 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA06:bd07/11/2011:svnDellInc.:pnLatitudeE6420:pvr01:rvnDellInc.:rn0K0DNP:rvrA02:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E6420 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1746585/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1746585] Re: [Latitude E6420, IDT 92HD90BXX, Black Headphone Out, Left] No sound at all
** Description changed: Speakers and HDMI sound work fine, only headphones not working. I went through all of the steps on https://help.ubuntu.com/community/SoundTroubleshootingProcedure https://help.ubuntu.com/community/SoundTroubleshooting and https://wiki.ubuntu.com/DebuggingSoundProblems and submitted this report with ubuntu-bug -s audio + + Some possibly relevant information: This installation of Ubuntu was + originally installed on a Dell Inspiron 15, but I cloned the partition + onto an SSD that I installed on the Latitude 6420. It is the Latitude + that is affected, the headphones work fine on the Inspiron. Let me know if any more information is required. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-32.35~16.04.1-generic 4.13.13 Uname: Linux 4.13.0-32-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.15 Architecture: amd64 AudioDevicesInUse: - USERPID ACCESS COMMAND - /dev/snd/pcmC0D0p: rviertel 2881 F...m pulseaudio - /dev/snd/controlC0: rviertel 2881 F pulseaudio - rviertel 4589 F alsamixer + USERPID ACCESS COMMAND + /dev/snd/pcmC0D0p: rviertel 2881 F...m pulseaudio + /dev/snd/controlC0: rviertel 2881 F pulseaudio + rviertel 4589 F alsamixer CurrentDesktop: Unity Date: Wed Jan 31 12:22:17 2018 InstallationDate: Installed on 2015-04-27 (1009 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: - USERPID ACCESS COMMAND - /dev/snd/pcmC0D0p: rviertel 2881 F...m pulseaudio - /dev/snd/controlC0: rviertel 2881 F pulseaudio - rviertel 4589 F alsamixer - /dev/snd/seq:timidity 1191 F timidity + USERPID ACCESS COMMAND + /dev/snd/pcmC0D0p: rviertel 2881 F...m pulseaudio + /dev/snd/controlC0: rviertel 2881 F pulseaudio + rviertel 4589 F alsamixer + /dev/snd/seq:timidity 1191 F timidity Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [Latitude E6420, IDT 92HD90BXX, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/11/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A06 dmi.board.name: 0K0DNP dmi.board.vendor: Dell Inc. dmi.board.version: A02 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA06:bd07/11/2011:svnDellInc.:pnLatitudeE6420:pvr01:rvnDellInc.:rn0K0DNP:rvrA02:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E6420 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1746585 Title: [Latitude E6420, IDT 92HD90BXX, Black Headphone Out, Left] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: Speakers and HDMI sound work fine, only headphones not working. I went through all of the steps on https://help.ubuntu.com/community/SoundTroubleshootingProcedure https://help.ubuntu.com/community/SoundTroubleshooting and https://wiki.ubuntu.com/DebuggingSoundProblems and submitted this report with ubuntu-bug -s audio Some possibly relevant information: This installation of Ubuntu was originally installed on a Dell Inspiron 15, but I cloned the partition onto an SSD that I installed on the Latitude 6420. It is the Latitude that is affected, the headphones work fine on the Inspiron. Let me know if any more information is required. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-32.35~16.04.1-generic 4.13.13 Uname: Linux 4.13.0-32-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.15 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D0p: rviertel 2881 F...m pulseaudio /dev/snd/controlC0: rviertel 2881 F pulseaudio rviertel 4589 F alsamixer CurrentDesktop: Unity Date: Wed Jan 31 12:22:17 2018 InstallationDate: Installed on 2015-04-27 (1009 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D0p: rviertel 2881 F...m pulseaudio