[Touch-packages] [Bug 1761549] Re: Screen flickering, whenever went to lock, waking up creates problem.

2018-05-20 Thread Anupam Datta
After 16.04 this happened. Also there is no such issue with Windows 10
I can't install a new image. I need to take whole lot of back up.

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https://bugs.launchpad.net/bugs/1761549

Title:
  Screen flickering, whenever went to lock, waking up creates problem.

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  screen flickered after trying to unlock. The display got off after the
  lock timeout. and then whenever tried to unlock, screen would not wake
  up after mouse hover. only pressing enter works that too takes time.
  also need to type multiple time. It happen when the screen goes off
  without lock and need to on the screen. This time the screen
  flickering occurred and I had to force shutdown.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: xorg 1:7.7+19ubuntu3
  ProcVersionSignature: Ubuntu 4.13.0-38.43-generic 4.13.16
  Uname: Linux 4.13.0-38-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.7
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Apr  5 23:21:05 2018
  DistUpgraded: Fresh install
  DistroCodename: artful
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, including running git bisection searches
  GraphicsCard:
   Intel Corporation HD Graphics 5500 [8086:1616] (rev 09) (prog-if 00 [VGA 
controller])
 Subsystem: Hewlett-Packard Company HD Graphics 5500 [103c:80dd]
 Subsystem: Hewlett-Packard Company GM107M [GeForce GTX 950M] [103c:80dd]
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 04f2:b50c Chicony Electronics Co., Ltd 
   Bus 001 Device 003: ID 8087:07dc Intel Corp. 
   Bus 001 Device 002: ID 04ca:0061 Lite-On Technology Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Hewlett-Packard HP ENVY Notebook
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-38-generic.efi.signed 
root=UUID=66e83990-fa59-45e7-b14e-2c0ec6e2d46c ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/23/2017
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.45
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 80DD
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 64.39
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnInsyde:bvrF.45:bd05/23/2017:svnHewlett-Packard:pnHPENVYNotebook:pvrType1ProductConfigId:rvnHewlett-Packard:rn80DD:rvr64.39:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.family: 103C_5335KV G=N L=CON B=HP S=ENV
  dmi.product.name: HP ENVY Notebook
  dmi.product.version: Type1ProductConfigId
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.83-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.8-0ubuntu0~17.10.1
  version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.8-0ubuntu0~17.10.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.19.5-0ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.10.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20170309-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2

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[Touch-packages] [Bug 1761549] Re: Screen flickering, whenever went to lock, waking up creates problem.

2018-05-20 Thread Anupam Datta
SMBIOS 2.8 present.
55 structures occupying 2932 bytes.
Table at 0x9BE7E000.

Handle 0x, DMI type 0, 24 bytes
BIOS Information
Vendor: Insyde
Version: F.45
Release Date: 05/23/2017
Address: 0xE
Runtime Size: 128 kB
ROM Size: 6144 kB
Characteristics:
PCI is supported
BIOS is upgradeable
BIOS shadowing is allowed
Boot from CD is supported
Selectable boot is supported
EDD is supported
Japanese floppy for NEC 9800 1.2 MB is supported (int 13h)
Japanese floppy for Toshiba 1.2 MB is supported (int 13h)
5.25"/360 kB floppy services are supported (int 13h)
5.25"/1.2 MB floppy services are supported (int 13h)
3.5"/720 kB floppy services are supported (int 13h)
3.5"/2.88 MB floppy services are supported (int 13h)
8042 keyboard services are supported (int 9h)
CGA/mono video services are supported (int 10h)
ACPI is supported
USB legacy is supported
BIOS boot specification is supported
Targeted content distribution is supported
UEFI is supported
BIOS Revision: 15.69
Firmware Revision: 64.39

Handle 0x0001, DMI type 1, 27 bytes
System Information
Manufacturer: Hewlett-Packard
Product Name: HP ENVY Notebook
Version: Type1ProductConfigId
Serial Number: CND5285KXS
UUID: 87CD7F2E-081E-E511-A26A-5820B1690656
Wake-up Type: Power Switch
SKU Number: M9V81PA#ACJ
Family: 103C_5335KV G=N L=CON B=HP S=ENV  

Handle 0x0002, DMI type 2, 17 bytes
Base Board Information
Manufacturer: Hewlett-Packard
Product Name: 80DD
Version: 64.39
Serial Number: PFFFPC21W8WVZY
Asset Tag: Type2 - Board Asset Tag
Features:
Board is a hosting board
Board is replaceable
Location In Chassis: Type2 - Board Chassis Location
Chassis Handle: 0x0003
Type: Motherboard
Contained Object Handles: 0

Handle 0x0003, DMI type 3, 24 bytes
Chassis Information
Manufacturer: Hewlett-Packard
Type: Notebook
Lock: Not Present
Version: Chassis Version
Serial Number: Chassis Serial Number
Asset Tag: Chassis Asset Tag
Boot-up State: Safe
Power Supply State: Safe
Thermal State: Safe
Security Status: None
OEM Information: 0x010E
Height: Unspecified
Number Of Power Cords: 1
Contained Elements: 0
SKU Number: 

Handle 0x0004, DMI type 4, 42 bytes
Processor Information
Socket Designation: U3E1
Type: Central Processor
Family: Core i7
Manufacturer: Intel(R) Corporation
ID: D4 06 03 00 FF FB EB BF
Signature: Type 0, Family 6, Model 61, Stepping 4
Flags:
FPU (Floating-point unit on-chip)
VME (Virtual mode extension)
DE (Debugging extension)
PSE (Page size extension)
TSC (Time stamp counter)
MSR (Model specific registers)
PAE (Physical address extension)
MCE (Machine check exception)
CX8 (CMPXCHG8 instruction supported)
APIC (On-chip APIC hardware supported)
SEP (Fast system call)
MTRR (Memory type range registers)
PGE (Page global enable)
MCA (Machine check architecture)
CMOV (Conditional move instruction supported)
PAT (Page attribute table)
PSE-36 (36-bit page size extension)
CLFSH (CLFLUSH instruction supported)
DS (Debug store)
ACPI (ACPI supported)
MMX (MMX technology supported)
FXSR (FXSAVE and FXSTOR instructions supported)
SSE (Streaming SIMD extensions)
SSE2 (Streaming SIMD extensions 2)
SS (Self-snoop)
HTT (Multi-threading)
TM (Thermal monitor supported)
PBE (Pending break enabled)
Version: Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz
Voltage: 1.0 V
External Clock: 100 MHz
Max Speed: 3000 MHz
Current Speed: 2900 MHz
Status: Populated, Enabled
Upgrade: Socket BGA1168
L1 Cache Handle: 0x0006
L2 Cache Handle: 0x0007
L3 Cache Handle: 0x0008
Serial Number: To Be Filled By O.E.M.
Asset Tag: To Be Filled By O.E.M.
Part Number: To Be Filled By O.E.M.
Core Count: 2
Core Enabled: 2
Thread Count: 4
Characteristics:
64-bit capable
Multi-Core

[Touch-packages] [Bug 1761549] Re: Screen flickering, whenever went to lock, waking up creates problem.

2018-05-20 Thread Anupam Datta
product: HP ENVY Notebook (M9V81PA#ACJ)
   product: 80DD
  product: Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz
 product: 16KTF1G64HZ-1G6N1
 product: 16KTF1G64HZ-1G6N1
  product: Broadwell-U Host Bridge -OPI
 product: HD Graphics 5500
 product: Broadwell-U Audio Controller
 product: Broadwell-U Processor Thermal Subsystem
 product: Wildcat Point-LP USB xHCI Controller
product: xHCI Host Controller
   product: USB Optical Mouse
   product: HP Truevision HD
product: xHCI Host Controller
 product: Wildcat Point-LP MEI Controller #1
 product: Wildcat Point-LP High Definition Audio Controller
 product: Wildcat Point-LP PCI Express Root Port #1
 product: Wildcat Point-LP PCI Express Root Port #3
product: RTL8111/8168/8411 PCI Express Gigabit Ethernet 
Controller
 product: Wildcat Point-LP PCI Express Root Port #4
product: RTS522A PCI Express Card Reader
 product: Wildcat Point-LP PCI Express Root Port #5
product: GM107M [GeForce GTX 950M]
 product: Wildcat Point-LP PCI Express Root Port #6
product: Wireless 3160
 product: Wildcat Point-LP LPC Controller
 product: Wildcat Point-LP SATA Controller [AHCI Mode]
 product: Wildcat Point-LP SMBus Controller
 product: Wildcat Point-LP Thermal Management Controller
 product: ST2000LM003 HN-M
   product: LP03055

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1761549

Title:
  Screen flickering, whenever went to lock, waking up creates problem.

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  screen flickered after trying to unlock. The display got off after the
  lock timeout. and then whenever tried to unlock, screen would not wake
  up after mouse hover. only pressing enter works that too takes time.
  also need to type multiple time. It happen when the screen goes off
  without lock and need to on the screen. This time the screen
  flickering occurred and I had to force shutdown.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: xorg 1:7.7+19ubuntu3
  ProcVersionSignature: Ubuntu 4.13.0-38.43-generic 4.13.16
  Uname: Linux 4.13.0-38-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.7
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Apr  5 23:21:05 2018
  DistUpgraded: Fresh install
  DistroCodename: artful
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, including running git bisection searches
  GraphicsCard:
   Intel Corporation HD Graphics 5500 [8086:1616] (rev 09) (prog-if 00 [VGA 
controller])
 Subsystem: Hewlett-Packard Company HD Graphics 5500 [103c:80dd]
 Subsystem: Hewlett-Packard Company GM107M [GeForce GTX 950M] [103c:80dd]
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 04f2:b50c Chicony Electronics Co., Ltd 
   Bus 001 Device 003: ID 8087:07dc Intel Corp. 
   Bus 001 Device 002: ID 04ca:0061 Lite-On Technology Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Hewlett-Packard HP ENVY Notebook
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-38-generic.efi.signed 
root=UUID=66e83990-fa59-45e7-b14e-2c0ec6e2d46c ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/23/2017
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.45
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 80DD
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 64.39
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnInsyde:bvrF.45:bd05/23/2017:svnHewlett-Packard:pnHPENVYNotebook:pvrType1ProductConfigId:rvnHewlett-Packard:rn80DD:rvr64.39:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.family: 103C_5335KV G=N L=CON B=HP S=ENV
  dmi.product.name: HP ENVY Notebook
  dmi.product.version: Type1ProductConfigId
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.83-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.8-0ubuntu0~17.10.1
  version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.8-0ubuntu0~17.10.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.19.5-0ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.10.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 

[Touch-packages] [Bug 1761549] Re: Screen flickering, whenever went to lock, waking up creates problem.

2018-05-19 Thread Christopher M. Penalver
Anupam Datta, thank you for reporting this and helping make Ubuntu
better. Please answer all of the following questions:

1) Could you please provide the full computer model as noted on the
sticker of the computer itself (not from the Bug Description, or the
result of a terminal command)?

2) Is this something that started to happen after a package update? If
so, which and when precisely?

3) To see if this is already resolved in Ubuntu, could you please test
http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1761549

Title:
  Screen flickering, whenever went to lock, waking up creates problem.

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  screen flickered after trying to unlock. The display got off after the
  lock timeout. and then whenever tried to unlock, screen would not wake
  up after mouse hover. only pressing enter works that too takes time.
  also need to type multiple time. It happen when the screen goes off
  without lock and need to on the screen. This time the screen
  flickering occurred and I had to force shutdown.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: xorg 1:7.7+19ubuntu3
  ProcVersionSignature: Ubuntu 4.13.0-38.43-generic 4.13.16
  Uname: Linux 4.13.0-38-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.7
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Apr  5 23:21:05 2018
  DistUpgraded: Fresh install
  DistroCodename: artful
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, including running git bisection searches
  GraphicsCard:
   Intel Corporation HD Graphics 5500 [8086:1616] (rev 09) (prog-if 00 [VGA 
controller])
 Subsystem: Hewlett-Packard Company HD Graphics 5500 [103c:80dd]
 Subsystem: Hewlett-Packard Company GM107M [GeForce GTX 950M] [103c:80dd]
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 04f2:b50c Chicony Electronics Co., Ltd 
   Bus 001 Device 003: ID 8087:07dc Intel Corp. 
   Bus 001 Device 002: ID 04ca:0061 Lite-On Technology Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Hewlett-Packard HP ENVY Notebook
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-38-generic.efi.signed 
root=UUID=66e83990-fa59-45e7-b14e-2c0ec6e2d46c ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/23/2017
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.45
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 80DD
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 64.39
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnInsyde:bvrF.45:bd05/23/2017:svnHewlett-Packard:pnHPENVYNotebook:pvrType1ProductConfigId:rvnHewlett-Packard:rn80DD:rvr64.39:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.family: 103C_5335KV G=N L=CON B=HP S=ENV
  dmi.product.name: HP ENVY Notebook
  dmi.product.version: Type1ProductConfigId
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.83-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.8-0ubuntu0~17.10.1
  version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.8-0ubuntu0~17.10.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.19.5-0ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.10.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20170309-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2

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