[Touch-packages] [Bug 1792643] Re: apport does not upload wayland or gnome-shell crash data
This issue seems to have occurred to me today (and several times previously) - when I returned to my computer after a while (the screen had entered power saving mode), the gnome-shell process (on XWayland) failed. Neither after logging in to gnome-shell / Xwayland nor after logging out and back into gnome-shell / Xorg was I prompted to submit a bug report about it, even though there was /var/crash/_usr_bin_gnome- shell.1000.crash. Killing and restarting whoopsie and update-notifier did not change it. Manually generating and submitting the report using apport-cli /var/crash/_usr_bin_gnome-shell.1000.crashdid succeed for me, however (however the automation to do so failed). -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1792643 Title: apport does not upload wayland or gnome-shell crash data Status in apport package in Ubuntu: Confirmed Bug description: uname -a Linux smeagol 4.15.0-34-generic #37-Ubuntu SMP Mon Aug 27 15:21:48 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux lsb_release -rd Description: Ubuntu 18.04.1 LTS Release: 18.04 In trying to upload .crash data for bug 1789962 "gnome-shell segfaults in Wayland when display is turned off while Kodi running" I determined that apport-cli and friends were never able to upload the .crash files. The URL where they should appear is: https://errors.ubuntu.com/user/39229ebea988d6578bed98d7e18bd96fd9cd523cf89495ed70d4ce4c0f8b7937667368f389be8d8b2588bafc31d1935109305b4abf52dbb724a7cf43c3b425b4 Earlier, I did upload the .crash files directly and was told by the defect reviewer that: _usr_bin_Xwayland.1000.crash: Stack trace mostly unreadable (missing symbols) _usr_bin_gnome-shell.1000.crash: Stack trace is missing You can see the other bug for details, here is the last comment that I added (so far): I deleted all entries in /var/crash and /var/lib/whoopsie. I recreated the problem ls -l /var/crash total 92136 -rw-r- 1 fbacher whoopsie 40426131 Sep 14 14:52 _usr_bin_gnome-shell.1000.crash -rw-r- 1 fbacher whoopsie 6167683 Sep 14 14:53 _usr_bin_Xwayland.1000.crash -rw-r- 1 fbacher whoopsie 47750972 Sep 14 14:53 _usr_lib_x86_64-linux-gnu_kodi_kodi-wayland.1000.crash fbacher@smeagol$ apport-cli _usr_bin_gnome-shell.1000.crash *** Error: Invalid problem report No such file or directory Press any key to continue... fbacher@smeagol$ apport-cli /var/crash/_usr_bin_gnome-shell.1000.crash *** Send problem report to the developers? After the problem report has been sent, please fill out the form in the automatically opened web browser. What would you like to do? Your options are: S: Send report (40.6 MB) E: Examine locally V: View report K: Keep report file for sending later or copying to somewhere else I: Cancel and ignore future crashes of this program version C: Cancel Please choose (S/E/V/K/I/C): S *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. < Deleted lots and lots of ellipsis > echo $? 0 total 4 ls -l /var/lib/whoopsie -rw--- 1 root root 128 Sep 13 18:39 whoopsie-id sudo cat /var/lib/whoopsie/whoopsie-id 39229ebea988d6578bed98d7e18bd96fd9cd523cf89495ed70d4ce4c0f8b7937667368f389be8d8b2588bafc31d1935109305b4abf52dbb724a7cf43c3b425b4 Checked the URL: https://errors.ubuntu.com/user/39229ebea988d6578bed98d7e18bd96fd9cd523cf89495ed70d4ce4c0f8b7937667368f389be8d8b2588bafc31d1935109305b4abf52dbb724a7cf43c3b425b4 No entries since 08/11. None for wayland, gnome-shell or Kodi. I checked for over 5 minutes. So perhaps something is going bad on my end, but I just don't know what or how to debug. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1792643/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1792643] Re: apport does not upload wayland or gnome-shell crash data
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: apport (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1792643 Title: apport does not upload wayland or gnome-shell crash data Status in apport package in Ubuntu: Confirmed Bug description: uname -a Linux smeagol 4.15.0-34-generic #37-Ubuntu SMP Mon Aug 27 15:21:48 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux lsb_release -rd Description: Ubuntu 18.04.1 LTS Release: 18.04 In trying to upload .crash data for bug 1789962 "gnome-shell segfaults in Wayland when display is turned off while Kodi running" I determined that apport-cli and friends were never able to upload the .crash files. The URL where they should appear is: https://errors.ubuntu.com/user/39229ebea988d6578bed98d7e18bd96fd9cd523cf89495ed70d4ce4c0f8b7937667368f389be8d8b2588bafc31d1935109305b4abf52dbb724a7cf43c3b425b4 Earlier, I did upload the .crash files directly and was told by the defect reviewer that: _usr_bin_Xwayland.1000.crash: Stack trace mostly unreadable (missing symbols) _usr_bin_gnome-shell.1000.crash: Stack trace is missing You can see the other bug for details, here is the last comment that I added (so far): I deleted all entries in /var/crash and /var/lib/whoopsie. I recreated the problem ls -l /var/crash total 92136 -rw-r- 1 fbacher whoopsie 40426131 Sep 14 14:52 _usr_bin_gnome-shell.1000.crash -rw-r- 1 fbacher whoopsie 6167683 Sep 14 14:53 _usr_bin_Xwayland.1000.crash -rw-r- 1 fbacher whoopsie 47750972 Sep 14 14:53 _usr_lib_x86_64-linux-gnu_kodi_kodi-wayland.1000.crash fbacher@smeagol$ apport-cli _usr_bin_gnome-shell.1000.crash *** Error: Invalid problem report No such file or directory Press any key to continue... fbacher@smeagol$ apport-cli /var/crash/_usr_bin_gnome-shell.1000.crash *** Send problem report to the developers? After the problem report has been sent, please fill out the form in the automatically opened web browser. What would you like to do? Your options are: S: Send report (40.6 MB) E: Examine locally V: View report K: Keep report file for sending later or copying to somewhere else I: Cancel and ignore future crashes of this program version C: Cancel Please choose (S/E/V/K/I/C): S *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. < Deleted lots and lots of ellipsis > echo $? 0 total 4 ls -l /var/lib/whoopsie -rw--- 1 root root 128 Sep 13 18:39 whoopsie-id sudo cat /var/lib/whoopsie/whoopsie-id 39229ebea988d6578bed98d7e18bd96fd9cd523cf89495ed70d4ce4c0f8b7937667368f389be8d8b2588bafc31d1935109305b4abf52dbb724a7cf43c3b425b4 Checked the URL: https://errors.ubuntu.com/user/39229ebea988d6578bed98d7e18bd96fd9cd523cf89495ed70d4ce4c0f8b7937667368f389be8d8b2588bafc31d1935109305b4abf52dbb724a7cf43c3b425b4 No entries since 08/11. None for wayland, gnome-shell or Kodi. I checked for over 5 minutes. So perhaps something is going bad on my end, but I just don't know what or how to debug. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1792643/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1792643] Re: apport does not upload wayland or gnome-shell crash data
Tried examining bug locally and getting symbols with apport: fbacher@smeagol$ apport -cli /var/crash/_usr_bin_Xwayland.1000.crash ksh: apport: not found [No such file or directory] fbacher@smeagol$ apport-cli /var/crash/_usr_bin_Xwayland.1000.crash *** Send problem report to the developers? After the problem report has been sent, please fill out the form in the automatically opened web browser. What would you like to do? Your options are: S: Send report (7.7 MB) E: Examine locally V: View report K: Keep report file for sending later or copying to somewhere else I: Cancel and ignore future crashes of this program version C: Cancel Please choose (S/E/V/K/I/C): S fbacher@smeagol$ apport-cli /var/crash/_usr_bin_Xwayland.1000.crash *** Send problem report to the developers? After the problem report has been sent, please fill out the form in the automatically opened web browser. What would you like to do? Your options are: S: Send report (7.7 MB) E: Examine locally V: View report K: Keep report file for sending later or copying to somewhere else I: Cancel and ignore future crashes of this program version C: Cancel Please choose (S/E/V/K/I/C): E *** This will launch apport-retrace in a terminal window to examine the crash. Choices: 1: Run gdb session 2: Run gdb session without downloading debug symbols 3: Update /var/crash/_usr_bin_Xwayland.1000.crash with fully symbolic stack trace C: Cancel Please choose (1/2/3/C): 3 Get:1 http://mirror.lstn.net/ubuntu bionic InRelease [242 kB] Get:2 http://ppa.launchpad.net/team-xbmc/xbmc-nightly/ubuntu bionic InRelease [15.4 kB] Get:3 http://archive.canonical.com/ubuntu bionic InRelease [10.2 kB] Get:4 http://security.ubuntu.com/ubuntu bionic-security InRelease [83.2 kB] Get:5 http://mirror.lstn.net/ubuntu bionic-updates InRelease [88.7 kB] Ign http://ddebs.ubuntu.com bionic InRelease Get:6 http://mirror.lstn.net/ubuntu bionic-backports InRelease [74.6 kB] Ign http://ddebs.ubuntu.com bionic-updates InRelease Ign http://ddebs.ubuntu.com bionic-proposed InRelease Get:7 http://ddebs.ubuntu.com bionic Release [34.7 kB] Get:8 http://archive.canonical.com/ubuntu bionic/partner amd64 Packages [2304 B] Get:9 http://mirror.lstn.net/ubuntu bionic/main amd64 Packages [1019 kB] Get:10 http://ppa.launchpad.net/team-xbmc/xbmc-nightly/ubuntu bionic/main Sources [15.3 kB] Get:11 http://ddebs.ubuntu.com bionic-updates Release [34.7 kB] Get:12 http://mirror.lstn.net/ubuntu bionic/main amd64 DEP-11 Metadata [477 kB] Get:13 http://mirror.lstn.net/ubuntu bionic/main DEP-11 48x48 Icons [118 kB] Get:14 http://mirror.lstn.net/ubuntu bionic/main DEP-11 64x64 Icons [245 kB] Get:15 http://mirror.lstn.net/ubuntu bionic amd64 Contents (deb) [39.5 MB] Get:16 http://ppa.launchpad.net/team-xbmc/xbmc-nightly/ubuntu bionic/main amd64 Packages [20.3 kB] Get:17 http://ddebs.ubuntu.com bionic-proposed Release [34.7 kB] Get:18 http://ddebs.ubuntu.com bionic Release.gpg [819 B] Get:19 http://ddebs.ubuntu.com bionic-updates Release.gpg [819 B] Get:20 http://security.ubuntu.com/ubuntu bionic-security amd64 Contents (deb) [8602 kB] Get:21 http://ddebs.ubuntu.com bionic-proposed Release.gpg [819 B] Get:22 http://ddebs.ubuntu.com bionic/main amd64 Packages [535 kB] Get:23 http://mirror.lstn.net/ubuntu bionic/universe amd64 Packages [8570 kB] Get:24 http://ddebs.ubuntu.com bion
[Touch-packages] [Bug 1792643] Re: apport does not upload wayland or gnome-shell crash data
>From /var/log/apport.log ERROR: apport (pid 29559) Wed Sep 19 09:22:45 2018: called for pid 27852, signal 11, core limit 18446744073709551615, dump mode 1 ERROR: apport (pid 29559) Wed Sep 19 09:22:45 2018: ignoring implausibly big core limit, treating as unlimited ERROR: apport (pid 29559) Wed Sep 19 09:22:45 2018: executable: /usr/bin/gnome-shell (command line "/usr/bin/gnome-shell") ERROR: apport (pid 29559) Wed Sep 19 09:22:45 2018: debug: session gdbus call: (true,) ERROR: apport (pid 29559) Wed Sep 19 09:23:14 2018: wrote report /var/crash/_usr_bin_gnome-shell.1000.crash ERROR: apport (pid 30384) Wed Sep 19 09:23:14 2018: called for pid 27871, signal 6, core limit 18446744073709551615, dump mode 1 ERROR: apport (pid 30384) Wed Sep 19 09:23:14 2018: ignoring implausibly big core limit, treating as unlimited ERROR: apport (pid 30384) Wed Sep 19 09:23:14 2018: executable: /usr/bin/Xwayland (command line "/usr/bin/Xwayland :0 -rootless -terminate -accessx -core -listen 4 -listen 5 -displayfd 6") ERROR: apport (pid 30384) Wed Sep 19 09:23:14 2018: gdbus call error: Error: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.gnome.SessionManager was not provided by any .service files ERROR: apport (pid 30384) Wed Sep 19 09:23:14 2018: debug: session gdbus call: ERROR: apport (pid 30384) Wed Sep 19 09:23:20 2018: wrote report /var/crash/_usr_bin_Xwayland.1000.crash -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1792643 Title: apport does not upload wayland or gnome-shell crash data Status in apport package in Ubuntu: New Bug description: uname -a Linux smeagol 4.15.0-34-generic #37-Ubuntu SMP Mon Aug 27 15:21:48 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux lsb_release -rd Description: Ubuntu 18.04.1 LTS Release: 18.04 In trying to upload .crash data for bug 1789962 "gnome-shell segfaults in Wayland when display is turned off while Kodi running" I determined that apport-cli and friends were never able to upload the .crash files. The URL where they should appear is: https://errors.ubuntu.com/user/39229ebea988d6578bed98d7e18bd96fd9cd523cf89495ed70d4ce4c0f8b7937667368f389be8d8b2588bafc31d1935109305b4abf52dbb724a7cf43c3b425b4 Earlier, I did upload the .crash files directly and was told by the defect reviewer that: _usr_bin_Xwayland.1000.crash: Stack trace mostly unreadable (missing symbols) _usr_bin_gnome-shell.1000.crash: Stack trace is missing You can see the other bug for details, here is the last comment that I added (so far): I deleted all entries in /var/crash and /var/lib/whoopsie. I recreated the problem ls -l /var/crash total 92136 -rw-r- 1 fbacher whoopsie 40426131 Sep 14 14:52 _usr_bin_gnome-shell.1000.crash -rw-r- 1 fbacher whoopsie 6167683 Sep 14 14:53 _usr_bin_Xwayland.1000.crash -rw-r- 1 fbacher whoopsie 47750972 Sep 14 14:53 _usr_lib_x86_64-linux-gnu_kodi_kodi-wayland.1000.crash fbacher@smeagol$ apport-cli _usr_bin_gnome-shell.1000.crash *** Error: Invalid problem report No such file or directory Press any key to continue... fbacher@smeagol$ apport-cli /var/crash/_usr_bin_gnome-shell.1000.crash *** Send problem report to the developers? After the problem report has been sent, please fill out the form in the automatically opened web browser. What would you like to do? Your options are: S: Send report (40.6 MB) E: Examine locally V: View report K: Keep report file for sending later or copying to somewhere else I: Cancel and ignore future crashes of this program version C: Cancel Please choose (S/E/V/K/I/C): S *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. < Deleted lots and lots of ellipsis > echo $? 0 total 4 ls -l /var/lib/whoopsie -rw--- 1 root root 128 Sep 13 18:39 whoopsie-id sudo cat /var/lib/whoopsie/whoopsie-id 39229ebea988d6578bed98d7e18bd96fd9cd523cf89495ed70d4ce4c0f8b7937667368f389be8d8b2588bafc31d1935109305b4abf52dbb724a7cf43c3b425b4 Checked the URL: https://errors.ubuntu.com/user/39229ebea988d6578bed98d7e18bd96fd9cd523cf89495ed70d4ce4c0f8b7937667368f389be8d8b2588bafc31d1935109305b4abf52dbb724a7cf43c3b425b4 No entries since 08/11. None for wayland, gnome-shell or Kodi. I checked for over 5 minutes. So perhaps something is going bad on my end, but I just don't know what or how to debug. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1792643/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
