[Touch-packages] [Bug 1799920] Re: External Dell P2715Q doesn't wake up from standby anymore after 18.04 -> 18.10 upgrade
Please run this command to send us more information about the system: apport-collect 1799920 ** Package changed: xorg (Ubuntu) => xorg-server (Ubuntu) ** Changed in: xorg-server (Ubuntu) Status: New => Incomplete ** Tags added: cosmic -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1799920 Title: External Dell P2715Q doesn't wake up from standby anymore after 18.04 -> 18.10 upgrade Status in xorg-server package in Ubuntu: Incomplete Bug description: Hi, Since upgrading to 18.10, my Dell P2715Q external screen (connected to a Dell XPS 13 9343 laptop) fails to wakeup after a period of inactivity: - leave the laptop idle for a while, gnome screen lock will take over and shut down the internal panel & external screen (it enters power saving mode). Same behaviour as 18.04. - however, if I come back after an hour or so and move the mouse or press a key, only the internal panel wakes up. The external screen remains blank (Xorg probably think that the external screen is on as the password prompt of gnome screen lock will not be visible on the internal panel, it's probably displayed on the blank surface -- I have to enter my password blind to get back to the desktop). Running xrandr without any argument sometimes helps getting the external screen to turn on. When it does not, I have to turn the screen OFF and ON again. I haven't seen any error message in dmesg or Xorg.0.log. $ uname -a Linux Aurora 4.18.0-10-generic #11-Ubuntu SMP Thu Oct 11 15:13:55 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux $ lspci -vv 00:00.0 Host bridge: Intel Corporation Broadwell-U Host Bridge -OPI (rev 09) Subsystem: Dell Broadwell-U Host Bridge -OPI Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- SERR- Kernel driver in use: bdw_uncore 00:02.0 VGA compatible controller: Intel Corporation HD Graphics 5500 (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell HD Graphics 5500 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- SERR- Kernel driver in use: i915 Kernel modules: i915 00:03.0 Audio device: Intel Corporation Broadwell-U Audio Controller (rev 09) Subsystem: Dell Broadwell-U Audio Controller Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- Kernel driver in use: snd_hda_intel Kernel modules: snd_hda_intel 00:04.0 Signal processing controller: Intel Corporation Broadwell-U Processor Thermal Subsystem (rev 09) Subsystem: Dell Broadwell-U Processor Thermal Subsystem Control: I/O- Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- SERR- Kernel driver in use: proc_thermal Kernel modules: processor_thermal_device 00:14.0 USB controller: Intel Corporation Wildcat Point-LP USB xHCI Controller (rev 03) (prog-if 30 [XHCI]) Subsystem: Dell Wildcat Point-LP USB xHCI Controller Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- SERR- Kernel driver in use: xhci_hcd 00:16.0 Communication controller: Intel Corporation Wildcat Point-LP MEI Controller #1 (rev 03) Subsystem: Dell Wildcat Point-LP MEI Controller Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- Kernel modules: mei_me 00:1b.0 Audio device: Intel Corporation Wildcat Point-LP High Definition Audio Controller (rev 03) Subsystem: Dell Wildcat Point-LP High Definition Audio Controller Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- Kernel driver in use: snd_hda_intel Kernel modules: snd_hda_intel 00:1c.0 PCI bridge: Intel Corporation Wildcat Point-LP PCI Express Root Port #1 (rev e3) (prog-if 00 [Normal decode]) Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- TAbort- Reset- FastB2B- PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn- Capabilities:
[Touch-packages] [Bug 1799920] Re: External Dell P2715Q doesn't wake up from standby anymore after 18.04 -> 18.10 upgrade
Just got the external screen in the same state again (ie, blank) after leaving the desk for 5-10 minutes. While in that state, the external screens tells that it doesn't receive any signal. Switching it's input from it's usual DP input to another one, and switching back again does restore the image. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1799920 Title: External Dell P2715Q doesn't wake up from standby anymore after 18.04 -> 18.10 upgrade Status in xorg package in Ubuntu: New Bug description: Hi, Since upgrading to 18.10, my Dell P2715Q external screen (connected to a Dell XPS 13 9343 laptop) fails to wakeup after a period of inactivity: - leave the laptop idle for a while, gnome screen lock will take over and shut down the internal panel & external screen (it enters power saving mode). Same behaviour as 18.04. - however, if I come back after an hour or so and move the mouse or press a key, only the internal panel wakes up. The external screen remains blank (Xorg probably think that the external screen is on as the password prompt of gnome screen lock will not be visible on the internal panel, it's probably displayed on the blank surface -- I have to enter my password blind to get back to the desktop). Running xrandr without any argument sometimes helps getting the external screen to turn on. When it does not, I have to turn the screen OFF and ON again. I haven't seen any error message in dmesg or Xorg.0.log. $ uname -a Linux Aurora 4.18.0-10-generic #11-Ubuntu SMP Thu Oct 11 15:13:55 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux $ lspci -vv 00:00.0 Host bridge: Intel Corporation Broadwell-U Host Bridge -OPI (rev 09) Subsystem: Dell Broadwell-U Host Bridge -OPI Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- SERR- Kernel driver in use: bdw_uncore 00:02.0 VGA compatible controller: Intel Corporation HD Graphics 5500 (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell HD Graphics 5500 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- SERR- Kernel driver in use: i915 Kernel modules: i915 00:03.0 Audio device: Intel Corporation Broadwell-U Audio Controller (rev 09) Subsystem: Dell Broadwell-U Audio Controller Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- Kernel driver in use: snd_hda_intel Kernel modules: snd_hda_intel 00:04.0 Signal processing controller: Intel Corporation Broadwell-U Processor Thermal Subsystem (rev 09) Subsystem: Dell Broadwell-U Processor Thermal Subsystem Control: I/O- Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- SERR- Kernel driver in use: proc_thermal Kernel modules: processor_thermal_device 00:14.0 USB controller: Intel Corporation Wildcat Point-LP USB xHCI Controller (rev 03) (prog-if 30 [XHCI]) Subsystem: Dell Wildcat Point-LP USB xHCI Controller Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- SERR- Kernel driver in use: xhci_hcd 00:16.0 Communication controller: Intel Corporation Wildcat Point-LP MEI Controller #1 (rev 03) Subsystem: Dell Wildcat Point-LP MEI Controller Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- Kernel modules: mei_me 00:1b.0 Audio device: Intel Corporation Wildcat Point-LP High Definition Audio Controller (rev 03) Subsystem: Dell Wildcat Point-LP High Definition Audio Controller Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- Kernel driver in use: snd_hda_intel Kernel modules: snd_hda_intel 00:1c.0 PCI bridge: Intel Corporation Wildcat Point-LP PCI Express Root Port #1 (rev e3) (prog-if 00 [Normal decode]) Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- TAbort- Reset- FastB2B- PriDiscTmr- SecDiscTmr- DiscTmrStat-
