[Touch-packages] [Bug 1855710] Re: Losing my printer
** No longer affects: xorg (Ubuntu) ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1855710 Title: Losing my printer Status in linux package in Ubuntu: Incomplete Bug description: Hello, After the last update of the system lost access to the printer and could not connect to it. Thanks Ferran Lindström ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3.1 ProcVersionSignature: Ubuntu 4.4.0-170.199-generic 4.4.200 Uname: Linux 4.4.0-170-generic i686 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.21 Architecture: i386 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None Date: Mon Dec 9 13:14:04 2019 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu GraphicsCard: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0102] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company 2nd Generation Core Processor Family Integrated Graphics Controller [103c:1495] InstallationDate: Installed on 2016-10-25 (1139 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release i386 (20160420.1) MachineType: Hewlett-Packard HP Compaq 8200 Elite SFF PC ProcEnviron: LANGUAGE=ca PATH=(custom, no user) LANG=ca_ES.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-170-generic root=UUID=55d2d15a-85c8-4ae0-bd45-dc47177bc25b ro SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/01/2011 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: J01 v02.09 dmi.board.name: 1495 dmi.board.vendor: Hewlett-Packard dmi.chassis.type: 6 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrJ01v02.09:bd07/01/2011:svnHewlett-Packard:pnHPCompaq8200EliteSFFPC:pvr:rvnHewlett-Packard:rn1495:rvr:cvnHewlett-Packard:ct6:cvr: dmi.product.name: HP Compaq 8200 Elite SFF PC dmi.sys.vendor: Hewlett-Packard version.compiz: compiz 1:0.9.12.3+16.04.20180221-0ubuntu1 version.libdrm2: libdrm2 2.4.91-2~16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~16.04.1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~16.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.8 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Sun Dec 8 17:56:16 2019 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: xserver.version: 2:1.18.4-0ubuntu0.8 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1855710/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1855710] Re: Losing my printer
No details were given on why Xorg was tagged. If Xorg was tagged for a reason, please leave a comment as to why and it can be changed back to "New" ** Changed in: xorg (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1855710 Title: Losing my printer Status in linux package in Ubuntu: Confirmed Status in xorg package in Ubuntu: Invalid Bug description: Hello, After the last update of the system lost access to the printer and could not connect to it. Thanks Ferran Lindström ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3.1 ProcVersionSignature: Ubuntu 4.4.0-170.199-generic 4.4.200 Uname: Linux 4.4.0-170-generic i686 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.21 Architecture: i386 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None Date: Mon Dec 9 13:14:04 2019 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu GraphicsCard: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0102] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company 2nd Generation Core Processor Family Integrated Graphics Controller [103c:1495] InstallationDate: Installed on 2016-10-25 (1139 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release i386 (20160420.1) MachineType: Hewlett-Packard HP Compaq 8200 Elite SFF PC ProcEnviron: LANGUAGE=ca PATH=(custom, no user) LANG=ca_ES.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-170-generic root=UUID=55d2d15a-85c8-4ae0-bd45-dc47177bc25b ro SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/01/2011 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: J01 v02.09 dmi.board.name: 1495 dmi.board.vendor: Hewlett-Packard dmi.chassis.type: 6 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrJ01v02.09:bd07/01/2011:svnHewlett-Packard:pnHPCompaq8200EliteSFFPC:pvr:rvnHewlett-Packard:rn1495:rvr:cvnHewlett-Packard:ct6:cvr: dmi.product.name: HP Compaq 8200 Elite SFF PC dmi.sys.vendor: Hewlett-Packard version.compiz: compiz 1:0.9.12.3+16.04.20180221-0ubuntu1 version.libdrm2: libdrm2 2.4.91-2~16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~16.04.1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~16.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.8 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Sun Dec 8 17:56:16 2019 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: xserver.version: 2:1.18.4-0ubuntu0.8 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1855710/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1855710] Re: Losing my printer
Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have provided, this looks to me like you'd benefit from support rather than having a bug. You tagged Xorg (graphical display server) but report a printer issue? I don't see the connection. This bug report can be converted to a question (which is aimed at support). You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community- support/709 I do see the following [ 10.312447] usblp 1-1.1:1.1: usblp0: USB Bidirectional printer dev 3 if 1 alt 0 proto 2 vid 0x03F0 pid 0x9311 however you have provided little information on how you normally access the printer, what changed, or if any new messages were obtained. From what program do you print? Does it provide anything. Are there any crash files in /var/crash/ ? Please answer these questions: * Is this reproducible? * If so, what specific steps should we take to recreate this bug? This will help us to find and resolve the problem. ** Also affects: linux (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1855710 Title: Losing my printer Status in linux package in Ubuntu: Confirmed Status in xorg package in Ubuntu: Invalid Bug description: Hello, After the last update of the system lost access to the printer and could not connect to it. Thanks Ferran Lindström ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3.1 ProcVersionSignature: Ubuntu 4.4.0-170.199-generic 4.4.200 Uname: Linux 4.4.0-170-generic i686 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.21 Architecture: i386 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None Date: Mon Dec 9 13:14:04 2019 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu GraphicsCard: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0102] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company 2nd Generation Core Processor Family Integrated Graphics Controller [103c:1495] InstallationDate: Installed on 2016-10-25 (1139 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release i386 (20160420.1) MachineType: Hewlett-Packard HP Compaq 8200 Elite SFF PC ProcEnviron: LANGUAGE=ca PATH=(custom, no user) LANG=ca_ES.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-170-generic root=UUID=55d2d15a-85c8-4ae0-bd45-dc47177bc25b ro SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/01/2011 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: J01 v02.09 dmi.board.name: 1495 dmi.board.vendor: Hewlett-Packard dmi.chassis.type: 6 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrJ01v02.09:bd07/01/2011:svnHewlett-Packard:pnHPCompaq8200EliteSFFPC:pvr:rvnHewlett-Packard:rn1495:rvr:cvnHewlett-Packard:ct6:cvr: dmi.product.name: HP Compaq 8200 Elite SFF PC dmi.sys.vendor: Hewlett-Packard version.compiz: compiz 1:0.9.12.3+16.04.20180221-0ubuntu1 version.libdrm2: libdrm2 2.4.91-2~16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~16.04.1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~16.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.8 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Sun Dec 8 17:56:16 2019 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: xserver.version: 2:1.18.4-0ubuntu0.8 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1855710/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
