[Touch-packages] [Bug 1889054] Re: No audio on TRX40 platform

2020-07-28 Thread Eduardo
@sohail right, the HDMI is part of my Nvidia card, so it is not built into the motherboard. @Daniel, I have tried with the latest mainline kernel. Still no luck. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver

[Touch-packages] [Bug 1889054] Re: No audio on TRX40 platform

2020-07-27 Thread Daniel Letzeisen
Eduardo, if possible, please try out latest mainline kernel to confirm it actually fixes the problem: https://wiki.ubuntu.com/Kernel/MainlineBuilds#How_do_I_install_an_upstream_kernel.3F https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.7.10/ -- You received this bug notification because you

[Touch-packages] [Bug 1889054] Re: No audio on TRX40 platform

2020-07-27 Thread Daniel Letzeisen
@Eduardo, the HDMI is not built into the motherboard and is part of your Nvidia card, correct? @sohail, sorry for false duplicate. Do you remember which kernel version solved the problem? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is

[Touch-packages] [Bug 1889054] Re: No audio on TRX40 platform

2020-07-27 Thread sohail
I'm not sure if this is a duplicate because the problem is solved for me with 5.4 kernel on Ubuntu. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1889054 Title: No

[Touch-packages] [Bug 1889054] Re: No audio on TRX40 platform

2020-07-27 Thread Eduardo
I have to say that I have tried the audio through HDMI and it works fine -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1889054 Title: No audio on TRX40 platform

[Touch-packages] [Bug 1889054] Re: No audio on TRX40 platform

2020-07-27 Thread Daniel Letzeisen
** Also affects: linux-oem-5.6 (Ubuntu) Importance: Undecided Status: New ** Changed in: linux-oem-5.6 (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.

[Touch-packages] [Bug 1889054] Re: No audio on TRX40 platform

2020-07-27 Thread Eduardo
I have already tried the oem version but no luck. No sound at all. Not sure if the patch is included or if so, if it solves the issue. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.

[Touch-packages] [Bug 1889054] Re: No audio on TRX40 platform

2020-07-27 Thread Daniel Letzeisen
Eduardo. You're welcome, although I wish I could answer your question. One thing you may want to try is the linux-oem kernel, which is based off 5.6.x: sudo apt-get install linux-oem-20.04 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is

[Touch-packages] [Bug 1889054] Re: No audio on TRX40 platform

2020-07-27 Thread Eduardo
Dear Daniel, Thanks a lot for your response and changes. Sure, I've already run the apport-collect command. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1889054

[Touch-packages] [Bug 1889054] Re: No audio on TRX40 platform

2020-07-27 Thread Eduardo
apport information ** Tags added: apport-collected ** Description changed: Hello, I have Ubuntu 20.04 running on a computer based on AMD Threadripper 3960x, TRX40 platform (Gigabyte TRX40 AORUS PRO). Audio hasn't worked so far. I read about audio problems on this platform from

[Touch-packages] [Bug 1889054] Re: No audio on TRX40 platform

2020-07-27 Thread Daniel Letzeisen
** Tags removed: ubiquity-is -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1889054 Title: No audio on TRX40 platform Status in alsa-driver package in Ubuntu:

[Touch-packages] [Bug 1889054] Re: No audio on TRX40 platform

2020-07-27 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: alsa-driver (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.

[Touch-packages] [Bug 1889054] Re: No audio on TRX40 platform

2020-07-27 Thread Daniel Letzeisen
Also, I removed the CPU model from the title, since there are duplicate reports problem is independent of CPU model. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.

[Touch-packages] [Bug 1889054] Re: No audio on TRX40 platform (Threadripper 3960x)

2020-07-27 Thread Daniel Letzeisen
Eduardo, the issue seems well-defined, but if possible, please run the following command in terminal to collect the audio information just in case: apport-collect 1889054 ** Package changed: ubiquity (Ubuntu) => alsa-driver (Ubuntu) ** Summary changed: - No audio on TRX40 platform