[Touch-packages] [Bug 1924583] Re: ASPEED AST driver seems unstable in 20.04.2 LTS

2021-04-16 Thread Daniel van Vugt
Thank you for taking the time to report this bug and helping to make
Ubuntu better. It sounds like some part of the system has crashed. To
help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.

3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.

Please take care to avoid attaching .crash files to bugs as we are
unable to process them as file attachments. It would also be a security
risk for yourself.

** Package changed: xorg (Ubuntu) => ubuntu

** Changed in: ubuntu
   Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1924583

Title:
  ASPEED AST driver seems unstable in 20.04.2 LTS

Status in Ubuntu:
  Incomplete

Bug description:
  I have had the screen go blank several times.  Each time that this
  occurred, I was selecting the "Settings" item from the upper right
  corner arrow.  Perhaps there are a lot of low level accesses that
  occur when this menu item is selected that somehow locks up the ASPEED
  AST driver or some other part of the display?  When this problem
  occurs, the only way I have been able to recover is to power cycle the
  system.  The info collected for this bug report was taken after
  rebooting the system.

  I originally had a problem that the initial login screen did not
  display (blank screen) but I came across the following that provided a
  solution of disable Wayland:

  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1872091

  I am not able to reproduce the problem at will.  I can usually access
  the "Settings" without a problem.  However, each time the screen has
  gone blank it was right after clicking on the "Settings" menu item.  I
  have six identical machines (Supermicro SYS-5019C-FL) and this problem
  has occurred on several of them.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: xorg 1:7.7+19ubuntu14
  ProcVersionSignature: Ubuntu 5.8.0-49.55~20.04.1-generic 5.8.18
  Uname: Linux 5.8.0-49-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CasperMD5CheckResult: skip
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Apr 15 08:16:08 2021
  DistUpgraded: Fresh install
  DistroCodename: focal
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   ASPEED Technology, Inc. ASPEED Graphics Family [1a03:2000] (rev 41) (prog-if 
00 [VGA controller])
 Subsystem: Super Micro Computer Inc ASPEED Graphics Family [15d9:1b0e]
  InstallationDate: Installed on 2021-04-13 (1 days ago)
  InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 
(20210209.1)
  MachineType: Supermicro Super Server
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-49-generic 
root=UUID=9242ef3a-0904-41c6-8ee2-4c224bb71e1a ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/05/2020
  dmi.bios.release: 5.13
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.5
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X11SCL-IF
  dmi.board.vendor: Supermicro
  dmi.board.version: 1.01
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 17
  dmi.chassis.vendor: Supermicro
  dmi.chassis.version: 0123456789
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1.5:bd10/05/2020:br5.13:svnSupermicro:pnSuperServer:pvr0123456789:rvnSupermicro:rnX11SCL-IF:rvr1.01:cvnSupermicro:ct17:cvr0123456789:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: Super Server
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 0123456789
  dmi.sys.vendor: Supermicro
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20200226-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 

[Touch-packages] [Bug 1924583] Re: ASPEED AST driver seems unstable in 20.04.2 LTS

2021-04-15 Thread Ubuntu Foundations Team Bug Bot
** Package changed: ubuntu => xorg (Ubuntu)

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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1924583

Title:
  ASPEED AST driver seems unstable in 20.04.2 LTS

Status in xorg package in Ubuntu:
  New

Bug description:
  I have had the screen go blank several times.  Each time that this
  occurred, I was selecting the "Settings" item from the upper right
  corner arrow.  Perhaps there are a lot of low level accesses that
  occur when this menu item is selected that somehow locks up the ASPEED
  AST driver or some other part of the display?  When this problem
  occurs, the only way I have been able to recover is to power cycle the
  system.  The info collected for this bug report was taken after
  rebooting the system.

  I originally had a problem that the initial login screen did not
  display (blank screen) but I came across the following that provided a
  solution of disable Wayland:

  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1872091

  I am not able to reproduce the problem at will.  I can usually access
  the "Settings" without a problem.  However, each time the screen has
  gone blank it was right after clicking on the "Settings" menu item.  I
  have six identical machines (Supermicro SYS-5019C-FL) and this problem
  has occurred on several of them.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: xorg 1:7.7+19ubuntu14
  ProcVersionSignature: Ubuntu 5.8.0-49.55~20.04.1-generic 5.8.18
  Uname: Linux 5.8.0-49-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CasperMD5CheckResult: skip
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Apr 15 08:16:08 2021
  DistUpgraded: Fresh install
  DistroCodename: focal
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   ASPEED Technology, Inc. ASPEED Graphics Family [1a03:2000] (rev 41) (prog-if 
00 [VGA controller])
 Subsystem: Super Micro Computer Inc ASPEED Graphics Family [15d9:1b0e]
  InstallationDate: Installed on 2021-04-13 (1 days ago)
  InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 
(20210209.1)
  MachineType: Supermicro Super Server
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-49-generic 
root=UUID=9242ef3a-0904-41c6-8ee2-4c224bb71e1a ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/05/2020
  dmi.bios.release: 5.13
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.5
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X11SCL-IF
  dmi.board.vendor: Supermicro
  dmi.board.version: 1.01
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 17
  dmi.chassis.vendor: Supermicro
  dmi.chassis.version: 0123456789
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1.5:bd10/05/2020:br5.13:svnSupermicro:pnSuperServer:pvr0123456789:rvnSupermicro:rnX11SCL-IF:rvr1.01:cvnSupermicro:ct17:cvr0123456789:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: Super Server
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 0123456789
  dmi.sys.vendor: Supermicro
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20200226-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

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