Re: [Touch-packages] [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible

2016-09-20 Thread Steven Wheeler 
A factory reset sorted it all out for me, but this is a bit drastic

On Tue, 20 Sep 2016 at 18:11 Lucio Carreras <1615...@bugs.launchpad.net>
wrote:

> I have exactly the same issues, also with OTA 13. The log files, the
> terminal output.. Everything is exactly the same. You mentioned a live
> debugging session. Maybe we could start one these days. I have time from
> 7pm (Berlin time) every day.
>
> Maybe we can find a solution.
>
> I guess, this bug can be merged or marked as duplicate:
> https://bugs.launchpad.net/ubuntu/+source/indicator-network/+bug/1607068
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1615474
>
> Title:
>   Network Indicator / Connectivity-API is not accessible
>
> Status in Canonical System Image:
>   Incomplete
> Status in indicator-network package in Ubuntu:
>   In Progress
>
> Bug description:
>   Sometime in the last few days my phone lost the ability to connect to
>   wifi networks and the network indicator at the top has stopped
>   working.
>
>   Currently between "Bluetooth" and "Sound" I have a gear icon and the
>   caption "indicator-network".  When I select it, the rest of the screen
>   is blank.  There are no settings available and no way to connect to a
>   wifi network.
>
>   On the System Settings app, if I tap on the "Wi-Fi" icon, I can see
>   "Previous networks".  But below that the page is just white, there is
>   no way to select a wifi network.
>
>   Rebooting the phone doesn't seem to fix the problem.
>
>   Given that this is an MX4 and therefore the USB port doesn't work, and
>   there's no SD card slot, there's vanishingly few ways to get data in
>   and out of this phone now.  If there's a solution to the problem, it's
>   going to have to involve something other than updating system
>   software.
>
>   Current system software is Ubuntu 15.05 (OTA-12).
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions
>

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to indicator-network in
Ubuntu.
https://bugs.launchpad.net/bugs/1615474

Title:
  Network Indicator / Connectivity-API is not accessible

Status in Canonical System Image:
  Incomplete
Status in indicator-network package in Ubuntu:
  In Progress

Bug description:
  Sometime in the last few days my phone lost the ability to connect to
  wifi networks and the network indicator at the top has stopped
  working.

  Currently between "Bluetooth" and "Sound" I have a gear icon and the
  caption "indicator-network".  When I select it, the rest of the screen
  is blank.  There are no settings available and no way to connect to a
  wifi network.

  On the System Settings app, if I tap on the "Wi-Fi" icon, I can see
  "Previous networks".  But below that the page is just white, there is
  no way to select a wifi network.

  Rebooting the phone doesn't seem to fix the problem.

  Given that this is an MX4 and therefore the USB port doesn't work, and
  there's no SD card slot, there's vanishingly few ways to get data in
  and out of this phone now.  If there's a solution to the problem, it's
  going to have to involve something other than updating system
  software.

  Current system software is Ubuntu 15.05 (OTA-12).

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions

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Re: [Touch-packages] [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible

2016-09-12 Thread Steven Wheeler 
Hi, unfortunately I am not really free today which is a shame because it
would be good to help with this bug. I probably need to go for a factory
reset as this phone is my daily driver and I need to see when I am on
mobile data or wifi. Sorry I can't help via IRC today. I will wait until
tomorrow for the reset to see if Matthew has managed to provide any help
via IRC.

Kind regards,

Steven

On Fri, 9 Sep 2016 at 16:56 Antti Kaijanmäki 
wrote:

> Matthew, Steven:
>
> Thank you for the information you have provided this far! Unfortunately
> based on the information I have been unable to deduct the cause of the
> problems you are seeing. Would it be possible to have a live IRC debug
> session with either or both of you next week?
>
> If so, please ping me (Wellark) on Freenode IRC network on Monday to set
> up the session times.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1615474
>
> Title:
>   Network Indicator / Connectivity-API is not accessible
>
> Status in Canonical System Image:
>   Incomplete
> Status in indicator-network package in Ubuntu:
>   In Progress
>
> Bug description:
>   Sometime in the last few days my phone lost the ability to connect to
>   wifi networks and the network indicator at the top has stopped
>   working.
>
>   Currently between "Bluetooth" and "Sound" I have a gear icon and the
>   caption "indicator-network".  When I select it, the rest of the screen
>   is blank.  There are no settings available and no way to connect to a
>   wifi network.
>
>   On the System Settings app, if I tap on the "Wi-Fi" icon, I can see
>   "Previous networks".  But below that the page is just white, there is
>   no way to select a wifi network.
>
>   Rebooting the phone doesn't seem to fix the problem.
>
>   Given that this is an MX4 and therefore the USB port doesn't work, and
>   there's no SD card slot, there's vanishingly few ways to get data in
>   and out of this phone now.  If there's a solution to the problem, it's
>   going to have to involve something other than updating system
>   software.
>
>   Current system software is Ubuntu 15.05 (OTA-12).
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions
>

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to indicator-network in
Ubuntu.
https://bugs.launchpad.net/bugs/1615474

Title:
  Network Indicator / Connectivity-API is not accessible

Status in Canonical System Image:
  Incomplete
Status in indicator-network package in Ubuntu:
  In Progress

Bug description:
  Sometime in the last few days my phone lost the ability to connect to
  wifi networks and the network indicator at the top has stopped
  working.

  Currently between "Bluetooth" and "Sound" I have a gear icon and the
  caption "indicator-network".  When I select it, the rest of the screen
  is blank.  There are no settings available and no way to connect to a
  wifi network.

  On the System Settings app, if I tap on the "Wi-Fi" icon, I can see
  "Previous networks".  But below that the page is just white, there is
  no way to select a wifi network.

  Rebooting the phone doesn't seem to fix the problem.

  Given that this is an MX4 and therefore the USB port doesn't work, and
  there's no SD card slot, there's vanishingly few ways to get data in
  and out of this phone now.  If there's a solution to the problem, it's
  going to have to involve something other than updating system
  software.

  Current system software is Ubuntu 15.05 (OTA-12).

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions

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Re: [Touch-packages] [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible

2016-09-08 Thread Steven Wheeler 
Hi, I have done as you suggest but nothing has changed, screenshot of the
log file attached.

Regards,

[image: screenshot20160908_194824951.png]Steven

On Thu, 8 Sep 2016 at 17:15 Antti Kaijanmäki 
wrote:

> Now, to get past the "Connect to the Internet to check for updates" in
> system settings, could you try to issue the following command:
>
> $ stop indicator-network
>
> Then open system settings and see if it allows you to check for updates.
> Right now there should not be any, as OTA-13 has not been released yet,
> but this should let you at least receive updates in the future when we
> pinpoint and fix the underlying problem.
>
> Then next, please remove any old indicator-network logs:
>
> $ rm  .cache/upstart/indicator-network*
>
> And start indicator-network again:
>
> $ start indicator-network
>
> After this, please attach the latest indicator-network log to this bug
> report, and also check if the indicator appears. The log should be
> .cache/upstart/indicator-network.log
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1615474
>
> Title:
>   Network Indicator / Connectivity-API is not accessible
>
> Status in Canonical System Image:
>   Incomplete
> Status in indicator-network package in Ubuntu:
>   In Progress
>
> Bug description:
>   Sometime in the last few days my phone lost the ability to connect to
>   wifi networks and the network indicator at the top has stopped
>   working.
>
>   Currently between "Bluetooth" and "Sound" I have a gear icon and the
>   caption "indicator-network".  When I select it, the rest of the screen
>   is blank.  There are no settings available and no way to connect to a
>   wifi network.
>
>   On the System Settings app, if I tap on the "Wi-Fi" icon, I can see
>   "Previous networks".  But below that the page is just white, there is
>   no way to select a wifi network.
>
>   Rebooting the phone doesn't seem to fix the problem.
>
>   Given that this is an MX4 and therefore the USB port doesn't work, and
>   there's no SD card slot, there's vanishingly few ways to get data in
>   and out of this phone now.  If there's a solution to the problem, it's
>   going to have to involve something other than updating system
>   software.
>
>   Current system software is Ubuntu 15.05 (OTA-12).
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions
>


** Attachment added: "screenshot20160908_194824951.png"
   
https://bugs.launchpad.net/bugs/1615474/+attachment/4737004/+files/screenshot20160908_194824951.png

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to indicator-network in
Ubuntu.
https://bugs.launchpad.net/bugs/1615474

Title:
  Network Indicator / Connectivity-API is not accessible

Status in Canonical System Image:
  Incomplete
Status in indicator-network package in Ubuntu:
  In Progress

Bug description:
  Sometime in the last few days my phone lost the ability to connect to
  wifi networks and the network indicator at the top has stopped
  working.

  Currently between "Bluetooth" and "Sound" I have a gear icon and the
  caption "indicator-network".  When I select it, the rest of the screen
  is blank.  There are no settings available and no way to connect to a
  wifi network.

  On the System Settings app, if I tap on the "Wi-Fi" icon, I can see
  "Previous networks".  But below that the page is just white, there is
  no way to select a wifi network.

  Rebooting the phone doesn't seem to fix the problem.

  Given that this is an MX4 and therefore the USB port doesn't work, and
  there's no SD card slot, there's vanishingly few ways to get data in
  and out of this phone now.  If there's a solution to the problem, it's
  going to have to involve something other than updating system
  software.

  Current system software is Ubuntu 15.05 (OTA-12).

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions

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