[Touch-packages] [Bug 1364292] Re: [Toshiba Portégé R600-10Q] VGA output doesn't work with Intel GM45 chipset

2014-12-31 Thread Christopher M. Penalver
Oliver Woodford, the issue you are reporting is an upstream one. Could you 
please report this problem via 
https://bugs.freedesktop.org/enter_bug.cgi?product=xorg ?
Component: Driver/intel
Version: 7.7
Severity: Normal
Hardware: x86-64
OS: Linux
Priority: Medium

Please provide a direct URL to your bug report once you have made it so
that it may be tracked.

Thank you for your understanding.

** Changed in: xorg (Ubuntu)
   Status: Confirmed = Triaged

** Summary changed:

- [Toshiba Portégé R600-10Q] VGA output doesn't work with Intel GM45 chipset
+ 8086:2a42 [Toshiba Portégé R600-10Q] VGA output doesn't work with Intel GM45 
chipset

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1364292

Title:
  8086:2a42 [Toshiba Portégé R600-10Q] VGA output doesn't work with
  Intel GM45 chipset

Status in xorg package in Ubuntu:
  Triaged

Bug description:
  I have just installed Ubuntu 14.04 64-bit on my Toshiba Portege
  R600-10Q laptop (a model from 2009). I am now trying to display the
  desktop on a BenQ Senseye3 22 monitor, via the vga output, but it's
  not working - the monitor says No Signal Detected!.

  What I've done:
  I have gone into Screen Display, where I can see the monitor is detected by 
the laptop.
  The monitor has a 1920 x 1080 native resolution, which I have tried to use, 
but I have also set it to lower resolutions, e.g. 1024 x 576.
  I have tried to use the monitor in dual screen, mirrored and single screen 
mode - none work.
  I have tried pressing Fn + F5 to get single screen output - the laptop screen 
goes blank, but still no output on the monitor.
  I have tried several monitors (of the same type, and also of a different 
make), so I don't think it's that.

  If I plug the vga cable in after boot up, then the monitor receives no
  signal.

  WORKAROUND: If, and only if, the monitor was plugged in to the PC's
  VGA output during boot up, then the display outputs to the monitor
  correctly.

  The laptop has the Intel® GS45 Express chipset for graphics acceleration. I 
installed mesa-utils and ran glxinfo in a terminal. Amongst the output was:
  OpenGL renderer string: Mesa DRI Mobile Intel® GM45 Express Chipset

  Also, in the About This Computer window I see:
  Graphics: Mobile Intel® GM45 Express Chipset

  I wonder if the problem is that my chipset is GS45 not GM45.

  The output of sudo lshw -C video is:
  *-display:0
  description: VGA compatible controller
  product: Mobile 4 Series Chipset Integrated Graphics Controller
  vendor: Intel Corporation
  physical id: 2
  bus info: pci@:00:02.0
  version: 07
  width: 64 bits
  clock: 33MHz
  capabilities: msi pm vga_controller bus_master cap_list rom
  configuration: driver=i915 latency=0
  resources: irq:44 memory:ff40-ff7f memory:e000-efff 
ioport:cff8(size=8)
  *-display:1 UNCLAIMED
  description: Display controller
  product: Mobile 4 Series Chipset Integrated Graphics Controller
  vendor: Intel Corporation
  physical id: 2.1
  bus info: pci@:00:02.1
  version: 07
  width: 64 bits
  clock: 33MHz
  capabilities: pm bus_master cap_list
  configuration: latency=0
  resources: memory:ffc0-ffcf

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  .tmp.unity.support.test.0:

  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Tue Sep  2 10:00:57 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  EcryptfsInUse: Yes
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller 
[8086:2a42] (rev 07) (prog-if 00 [VGA controller])
     Subsystem: Toshiba America Info Systems Device [1179:000c]
     Subsystem: Toshiba America Info Systems Device [1179:000c]
  InstallationDate: Installed on 2014-08-28 (4 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 
(20140722.2)
  MachineType: TOSHIBA PORTEGE R600
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic 
root=UUID=fe977943-4013-472e-b627-f7184c9e190f ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/27/2008
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: Version 1.60
  dmi.board.asset.tag: 00
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Version A0
  dmi.chassis.asset.tag: 00
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: Version 1.0
  

[Touch-packages] [Bug 1364292] Re: [Toshiba Portégé R600-10Q] VGA output doesn't work with Intel GM45 chipset

2014-12-30 Thread Oliver Woodford
I tested with kernel 3.19 rc2 and the bug still exists.

** Changed in: xorg (Ubuntu)
   Status: Incomplete = Confirmed

** Tags added: kernel-bug-exists-upstream kernel-bug-exists-
upstream-3.19-rc2

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1364292

Title:
  [Toshiba Portégé R600-10Q] VGA output doesn't work with Intel GM45
  chipset

Status in xorg package in Ubuntu:
  Confirmed

Bug description:
  I have just installed Ubuntu 14.04 64-bit on my Toshiba Portege
  R600-10Q laptop (a model from 2009). I am now trying to display the
  desktop on a BenQ Senseye3 22 monitor, via the vga output, but it's
  not working - the monitor says No Signal Detected!.

  What I've done:
  I have gone into Screen Display, where I can see the monitor is detected by 
the laptop.
  The monitor has a 1920 x 1080 native resolution, which I have tried to use, 
but I have also set it to lower resolutions, e.g. 1024 x 576.
  I have tried to use the monitor in dual screen, mirrored and single screen 
mode - none work.
  I have tried pressing Fn + F5 to get single screen output - the laptop screen 
goes blank, but still no output on the monitor.
  I have tried several monitors (of the same type, and also of a different 
make), so I don't think it's that.

  If I plug the vga cable in after boot up, then the monitor receives no
  signal.

  WORKAROUND: If, and only if, the monitor was plugged in to the PC's
  VGA output during boot up, then the display outputs to the monitor
  correctly.

  The laptop has the Intel® GS45 Express chipset for graphics acceleration. I 
installed mesa-utils and ran glxinfo in a terminal. Amongst the output was:
  OpenGL renderer string: Mesa DRI Mobile Intel® GM45 Express Chipset

  Also, in the About This Computer window I see:
  Graphics: Mobile Intel® GM45 Express Chipset

  I wonder if the problem is that my chipset is GS45 not GM45.

  The output of sudo lshw -C video is:
  *-display:0
  description: VGA compatible controller
  product: Mobile 4 Series Chipset Integrated Graphics Controller
  vendor: Intel Corporation
  physical id: 2
  bus info: pci@:00:02.0
  version: 07
  width: 64 bits
  clock: 33MHz
  capabilities: msi pm vga_controller bus_master cap_list rom
  configuration: driver=i915 latency=0
  resources: irq:44 memory:ff40-ff7f memory:e000-efff 
ioport:cff8(size=8)
  *-display:1 UNCLAIMED
  description: Display controller
  product: Mobile 4 Series Chipset Integrated Graphics Controller
  vendor: Intel Corporation
  physical id: 2.1
  bus info: pci@:00:02.1
  version: 07
  width: 64 bits
  clock: 33MHz
  capabilities: pm bus_master cap_list
  configuration: latency=0
  resources: memory:ffc0-ffcf

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  .tmp.unity.support.test.0:

  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Tue Sep  2 10:00:57 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  EcryptfsInUse: Yes
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller 
[8086:2a42] (rev 07) (prog-if 00 [VGA controller])
     Subsystem: Toshiba America Info Systems Device [1179:000c]
     Subsystem: Toshiba America Info Systems Device [1179:000c]
  InstallationDate: Installed on 2014-08-28 (4 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 
(20140722.2)
  MachineType: TOSHIBA PORTEGE R600
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic 
root=UUID=fe977943-4013-472e-b627-f7184c9e190f ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/27/2008
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: Version 1.60
  dmi.board.asset.tag: 00
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Version A0
  dmi.chassis.asset.tag: 00
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: Version 1.0
  dmi.modalias: 
dmi:bvnTOSHIBA:bvrVersion1.60:bd11/27/2008:svnTOSHIBA:pnPORTEGER600:pvrPPR61E-00Q00CEN:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
  dmi.product.name: PORTEGE R600
  dmi.product.version: PPR61E-00Q00CEN
  dmi.sys.vendor: TOSHIBA
  version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
  

[Touch-packages] [Bug 1364292] Re: [Toshiba Portégé R600-10Q] VGA output doesn't work with Intel GM45 chipset

2014-12-30 Thread Oliver Woodford
Before I remove the mainline kernel, the output of uname -a in a terminal is:
3.19.0-031900rc2-generic #201412290135 SMP Mon Dec 29 01:36:54 UTC 2014 x86_64 
x86_64 x86_64 GNU/Linux
I confirmed that the vga output doesn't work when the cable is hot plugged, but 
does when the cable is inserted prior to booting. I.e. the behaviour is 
identical to previous kernels.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1364292

Title:
  [Toshiba Portégé R600-10Q] VGA output doesn't work with Intel GM45
  chipset

Status in xorg package in Ubuntu:
  Confirmed

Bug description:
  I have just installed Ubuntu 14.04 64-bit on my Toshiba Portege
  R600-10Q laptop (a model from 2009). I am now trying to display the
  desktop on a BenQ Senseye3 22 monitor, via the vga output, but it's
  not working - the monitor says No Signal Detected!.

  What I've done:
  I have gone into Screen Display, where I can see the monitor is detected by 
the laptop.
  The monitor has a 1920 x 1080 native resolution, which I have tried to use, 
but I have also set it to lower resolutions, e.g. 1024 x 576.
  I have tried to use the monitor in dual screen, mirrored and single screen 
mode - none work.
  I have tried pressing Fn + F5 to get single screen output - the laptop screen 
goes blank, but still no output on the monitor.
  I have tried several monitors (of the same type, and also of a different 
make), so I don't think it's that.

  If I plug the vga cable in after boot up, then the monitor receives no
  signal.

  WORKAROUND: If, and only if, the monitor was plugged in to the PC's
  VGA output during boot up, then the display outputs to the monitor
  correctly.

  The laptop has the Intel® GS45 Express chipset for graphics acceleration. I 
installed mesa-utils and ran glxinfo in a terminal. Amongst the output was:
  OpenGL renderer string: Mesa DRI Mobile Intel® GM45 Express Chipset

  Also, in the About This Computer window I see:
  Graphics: Mobile Intel® GM45 Express Chipset

  I wonder if the problem is that my chipset is GS45 not GM45.

  The output of sudo lshw -C video is:
  *-display:0
  description: VGA compatible controller
  product: Mobile 4 Series Chipset Integrated Graphics Controller
  vendor: Intel Corporation
  physical id: 2
  bus info: pci@:00:02.0
  version: 07
  width: 64 bits
  clock: 33MHz
  capabilities: msi pm vga_controller bus_master cap_list rom
  configuration: driver=i915 latency=0
  resources: irq:44 memory:ff40-ff7f memory:e000-efff 
ioport:cff8(size=8)
  *-display:1 UNCLAIMED
  description: Display controller
  product: Mobile 4 Series Chipset Integrated Graphics Controller
  vendor: Intel Corporation
  physical id: 2.1
  bus info: pci@:00:02.1
  version: 07
  width: 64 bits
  clock: 33MHz
  capabilities: pm bus_master cap_list
  configuration: latency=0
  resources: memory:ffc0-ffcf

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  .tmp.unity.support.test.0:

  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Tue Sep  2 10:00:57 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  EcryptfsInUse: Yes
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller 
[8086:2a42] (rev 07) (prog-if 00 [VGA controller])
     Subsystem: Toshiba America Info Systems Device [1179:000c]
     Subsystem: Toshiba America Info Systems Device [1179:000c]
  InstallationDate: Installed on 2014-08-28 (4 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 
(20140722.2)
  MachineType: TOSHIBA PORTEGE R600
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic 
root=UUID=fe977943-4013-472e-b627-f7184c9e190f ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/27/2008
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: Version 1.60
  dmi.board.asset.tag: 00
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Version A0
  dmi.chassis.asset.tag: 00
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: Version 1.0
  dmi.modalias: 
dmi:bvnTOSHIBA:bvrVersion1.60:bd11/27/2008:svnTOSHIBA:pnPORTEGER600:pvrPPR61E-00Q00CEN:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
  dmi.product.name: PORTEGE R600
  dmi.product.version: PPR61E-00Q00CEN
  dmi.sys.vendor: TOSHIBA
  version.compiz: compiz 

[Touch-packages] [Bug 1364292] Re: [Toshiba Portégé R600-10Q] VGA output doesn't work with Intel GM45 chipset

2014-12-01 Thread Oliver Woodford
I tried the release you asked me to (12.04.0) and it exhibits the same
problem. The VGA output works fine when the monitor is plugged in at
boot up, but not if plugged in after booting.

By the way, I didn't state this before, but the VGA output worked fine
under Windows, even when plugged in after booting.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1364292

Title:
  [Toshiba Portégé R600-10Q] VGA output doesn't work with Intel GM45
  chipset

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  I have just installed Ubuntu 14.04 64-bit on my Toshiba Portege
  R600-10Q laptop (a model from 2009). I am now trying to display the
  desktop on a BenQ Senseye3 22 monitor, via the vga output, but it's
  not working - the monitor says No Signal Detected!.

  What I've done:
  I have gone into Screen Display, where I can see the monitor is detected by 
the laptop.
  The monitor has a 1920 x 1080 native resolution, which I have tried to use, 
but I have also set it to lower resolutions, e.g. 1024 x 576.
  I have tried to use the monitor in dual screen, mirrored and single screen 
mode - none work.
  I have tried pressing Fn + F5 to get single screen output - the laptop screen 
goes blank, but still no output on the monitor.
  I have tried several monitors (of the same type, and also of a different 
make), so I don't think it's that.

  If I plug the vga cable in after boot up, then the monitor receives no
  signal.

  WORKAROUND: If, and only if, the monitor was plugged in to the PC's
  VGA output during boot up, then the display outputs to the monitor
  correctly.

  The laptop has the Intel® GS45 Express chipset for graphics acceleration. I 
installed mesa-utils and ran glxinfo in a terminal. Amongst the output was:
  OpenGL renderer string: Mesa DRI Mobile Intel® GM45 Express Chipset

  Also, in the About This Computer window I see:
  Graphics: Mobile Intel® GM45 Express Chipset

  I wonder if the problem is that my chipset is GS45 not GM45.

  The output of sudo lshw -C video is:
  *-display:0
  description: VGA compatible controller
  product: Mobile 4 Series Chipset Integrated Graphics Controller
  vendor: Intel Corporation
  physical id: 2
  bus info: pci@:00:02.0
  version: 07
  width: 64 bits
  clock: 33MHz
  capabilities: msi pm vga_controller bus_master cap_list rom
  configuration: driver=i915 latency=0
  resources: irq:44 memory:ff40-ff7f memory:e000-efff 
ioport:cff8(size=8)
  *-display:1 UNCLAIMED
  description: Display controller
  product: Mobile 4 Series Chipset Integrated Graphics Controller
  vendor: Intel Corporation
  physical id: 2.1
  bus info: pci@:00:02.1
  version: 07
  width: 64 bits
  clock: 33MHz
  capabilities: pm bus_master cap_list
  configuration: latency=0
  resources: memory:ffc0-ffcf

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  .tmp.unity.support.test.0:

  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Tue Sep  2 10:00:57 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  EcryptfsInUse: Yes
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller 
[8086:2a42] (rev 07) (prog-if 00 [VGA controller])
     Subsystem: Toshiba America Info Systems Device [1179:000c]
     Subsystem: Toshiba America Info Systems Device [1179:000c]
  InstallationDate: Installed on 2014-08-28 (4 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 
(20140722.2)
  MachineType: TOSHIBA PORTEGE R600
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic 
root=UUID=fe977943-4013-472e-b627-f7184c9e190f ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/27/2008
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: Version 1.60
  dmi.board.asset.tag: 00
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Version A0
  dmi.chassis.asset.tag: 00
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: Version 1.0
  dmi.modalias: 
dmi:bvnTOSHIBA:bvrVersion1.60:bd11/27/2008:svnTOSHIBA:pnPORTEGER600:pvrPPR61E-00Q00CEN:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
  dmi.product.name: PORTEGE R600
  dmi.product.version: PPR61E-00Q00CEN
  dmi.sys.vendor: TOSHIBA
  version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
  version.ia32-libs: 

[Touch-packages] [Bug 1364292] Re: [Toshiba Portégé R600-10Q] VGA output doesn't work with Intel GM45 chipset

2014-12-01 Thread Christopher M. Penalver
** Tags added: precise

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1364292

Title:
  [Toshiba Portégé R600-10Q] VGA output doesn't work with Intel GM45
  chipset

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  I have just installed Ubuntu 14.04 64-bit on my Toshiba Portege
  R600-10Q laptop (a model from 2009). I am now trying to display the
  desktop on a BenQ Senseye3 22 monitor, via the vga output, but it's
  not working - the monitor says No Signal Detected!.

  What I've done:
  I have gone into Screen Display, where I can see the monitor is detected by 
the laptop.
  The monitor has a 1920 x 1080 native resolution, which I have tried to use, 
but I have also set it to lower resolutions, e.g. 1024 x 576.
  I have tried to use the monitor in dual screen, mirrored and single screen 
mode - none work.
  I have tried pressing Fn + F5 to get single screen output - the laptop screen 
goes blank, but still no output on the monitor.
  I have tried several monitors (of the same type, and also of a different 
make), so I don't think it's that.

  If I plug the vga cable in after boot up, then the monitor receives no
  signal.

  WORKAROUND: If, and only if, the monitor was plugged in to the PC's
  VGA output during boot up, then the display outputs to the monitor
  correctly.

  The laptop has the Intel® GS45 Express chipset for graphics acceleration. I 
installed mesa-utils and ran glxinfo in a terminal. Amongst the output was:
  OpenGL renderer string: Mesa DRI Mobile Intel® GM45 Express Chipset

  Also, in the About This Computer window I see:
  Graphics: Mobile Intel® GM45 Express Chipset

  I wonder if the problem is that my chipset is GS45 not GM45.

  The output of sudo lshw -C video is:
  *-display:0
  description: VGA compatible controller
  product: Mobile 4 Series Chipset Integrated Graphics Controller
  vendor: Intel Corporation
  physical id: 2
  bus info: pci@:00:02.0
  version: 07
  width: 64 bits
  clock: 33MHz
  capabilities: msi pm vga_controller bus_master cap_list rom
  configuration: driver=i915 latency=0
  resources: irq:44 memory:ff40-ff7f memory:e000-efff 
ioport:cff8(size=8)
  *-display:1 UNCLAIMED
  description: Display controller
  product: Mobile 4 Series Chipset Integrated Graphics Controller
  vendor: Intel Corporation
  physical id: 2.1
  bus info: pci@:00:02.1
  version: 07
  width: 64 bits
  clock: 33MHz
  capabilities: pm bus_master cap_list
  configuration: latency=0
  resources: memory:ffc0-ffcf

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  .tmp.unity.support.test.0:

  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Tue Sep  2 10:00:57 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  EcryptfsInUse: Yes
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller 
[8086:2a42] (rev 07) (prog-if 00 [VGA controller])
     Subsystem: Toshiba America Info Systems Device [1179:000c]
     Subsystem: Toshiba America Info Systems Device [1179:000c]
  InstallationDate: Installed on 2014-08-28 (4 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 
(20140722.2)
  MachineType: TOSHIBA PORTEGE R600
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic 
root=UUID=fe977943-4013-472e-b627-f7184c9e190f ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/27/2008
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: Version 1.60
  dmi.board.asset.tag: 00
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Version A0
  dmi.chassis.asset.tag: 00
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: Version 1.0
  dmi.modalias: 
dmi:bvnTOSHIBA:bvrVersion1.60:bd11/27/2008:svnTOSHIBA:pnPORTEGER600:pvrPPR61E-00Q00CEN:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
  dmi.product.name: PORTEGE R600
  dmi.product.version: PPR61E-00Q00CEN
  dmi.sys.vendor: TOSHIBA
  version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
  version.xserver-xorg-core: xserver-xorg-core 

[Touch-packages] [Bug 1364292] Re: [Toshiba Portégé R600-10Q] VGA output doesn't work with Intel GM45 chipset

2014-12-01 Thread Christopher M. Penalver
Oliver Woodford, could you please test the latest upstream kernel
available from the very top line at the top of the page (the release
names are irrelevant for testing, and please do not test the daily
folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will
allow additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into 
the OS) please make a comment in your report about this, and continue to test 
the next most recent kernel version until you can test to the issue. Once 
you've tested the upstream kernel, please comment on which kernel version 
specifically you tested. If this bug is fixed in the mainline kernel, please 
add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly 
shown as:
kernel-fixed-upstream-3.18-rc7

This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1364292

Title:
  [Toshiba Portégé R600-10Q] VGA output doesn't work with Intel GM45
  chipset

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  I have just installed Ubuntu 14.04 64-bit on my Toshiba Portege
  R600-10Q laptop (a model from 2009). I am now trying to display the
  desktop on a BenQ Senseye3 22 monitor, via the vga output, but it's
  not working - the monitor says No Signal Detected!.

  What I've done:
  I have gone into Screen Display, where I can see the monitor is detected by 
the laptop.
  The monitor has a 1920 x 1080 native resolution, which I have tried to use, 
but I have also set it to lower resolutions, e.g. 1024 x 576.
  I have tried to use the monitor in dual screen, mirrored and single screen 
mode - none work.
  I have tried pressing Fn + F5 to get single screen output - the laptop screen 
goes blank, but still no output on the monitor.
  I have tried several monitors (of the same type, and also of a different 
make), so I don't think it's that.

  If I plug the vga cable in after boot up, then the monitor receives no
  signal.

  WORKAROUND: If, and only if, the monitor was plugged in to the PC's
  VGA output during boot up, then the display outputs to the monitor
  correctly.

  The laptop has the Intel® GS45 Express chipset for graphics acceleration. I 
installed mesa-utils and ran glxinfo in a terminal. Amongst the output was:
  OpenGL renderer string: Mesa DRI Mobile Intel® GM45 Express Chipset

  Also, in the About This Computer window I see:
  Graphics: Mobile Intel® GM45 Express Chipset

  I wonder if the problem is that my chipset is GS45 not GM45.

  The output of sudo lshw -C video is:
  *-display:0
  description: VGA compatible controller
  product: Mobile 4 Series Chipset Integrated Graphics Controller
  vendor: Intel Corporation
  physical id: 2
  bus info: pci@:00:02.0
  version: 07
  width: 64 bits
  clock: 33MHz
  capabilities: msi pm vga_controller bus_master cap_list rom
  configuration: driver=i915 latency=0
  resources: irq:44 memory:ff40-ff7f memory:e000-efff 
ioport:cff8(size=8)
  *-display:1 UNCLAIMED
  description: Display controller
  product: Mobile 4 Series Chipset Integrated Graphics Controller
  vendor: Intel Corporation
  physical id: 2.1
  bus info: pci@:00:02.1
  version: 07
  width: 64 bits
  clock: 33MHz
  capabilities: pm bus_master cap_list
  configuration: latency=0
  resources: memory:ffc0-ffcf

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  .tmp.unity.support.test.0:

  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Tue Sep  2 10:00:57 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  EcryptfsInUse: Yes
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller 
[8086:2a42] (rev 07) (prog-if 00 [VGA controller])
     Subsystem: Toshiba America Info Systems Device [1179:000c]
     Subsystem: Toshiba America Info Systems Device [1179:000c]
  InstallationDate: Installed 

[Touch-packages] [Bug 1364292] Re: [Toshiba Portégé R600-10Q] VGA output doesn't work with Intel GM45 chipset

2014-11-19 Thread Oliver Woodford
I did not test it on a release prior to 14.04. However, the following resources 
suggest this bug has existed since at least release 10.04:
http://askubuntu.com/questions/121228/laptop-with-intel-graphics-external-vga-monitor-only-gets-signal-on-boot-no-h
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1218224

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1364292

Title:
  [Toshiba Portégé R600-10Q] VGA output doesn't work with Intel GM45
  chipset

Status in “xorg” package in Ubuntu:
  Incomplete

Bug description:
  I have just installed Ubuntu 14.04 64-bit on my Toshiba Portege
  R600-10Q laptop (a model from 2009). I am now trying to display the
  desktop on a BenQ Senseye3 22 monitor, via the vga output, but it's
  not working - the monitor says No Signal Detected!.

  What I've done:
  I have gone into Screen Display, where I can see the monitor is detected by 
the laptop.
  The monitor has a 1920 x 1080 native resolution, which I have tried to use, 
but I have also set it to lower resolutions, e.g. 1024 x 576.
  I have tried to use the monitor in dual screen, mirrored and single screen 
mode - none work.
  I have tried pressing Fn + F5 to get single screen output - the laptop screen 
goes blank, but still no output on the monitor.
  I have tried several monitors (of the same type, and also of a different 
make), so I don't think it's that.

  If I plug the vga cable in after boot up, then the monitor receives no
  signal.

  WORKAROUND: If, and only if, the monitor was plugged in to the PC's
  VGA output during boot up, then the display outputs to the monitor
  correctly.

  The laptop has the Intel® GS45 Express chipset for graphics acceleration. I 
installed mesa-utils and ran glxinfo in a terminal. Amongst the output was:
  OpenGL renderer string: Mesa DRI Mobile Intel® GM45 Express Chipset

  Also, in the About This Computer window I see:
  Graphics: Mobile Intel® GM45 Express Chipset

  I wonder if the problem is that my chipset is GS45 not GM45.

  The output of sudo lshw -C video is:
  *-display:0
  description: VGA compatible controller
  product: Mobile 4 Series Chipset Integrated Graphics Controller
  vendor: Intel Corporation
  physical id: 2
  bus info: pci@:00:02.0
  version: 07
  width: 64 bits
  clock: 33MHz
  capabilities: msi pm vga_controller bus_master cap_list rom
  configuration: driver=i915 latency=0
  resources: irq:44 memory:ff40-ff7f memory:e000-efff 
ioport:cff8(size=8)
  *-display:1 UNCLAIMED
  description: Display controller
  product: Mobile 4 Series Chipset Integrated Graphics Controller
  vendor: Intel Corporation
  physical id: 2.1
  bus info: pci@:00:02.1
  version: 07
  width: 64 bits
  clock: 33MHz
  capabilities: pm bus_master cap_list
  configuration: latency=0
  resources: memory:ffc0-ffcf

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  .tmp.unity.support.test.0:

  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Tue Sep  2 10:00:57 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  EcryptfsInUse: Yes
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller 
[8086:2a42] (rev 07) (prog-if 00 [VGA controller])
     Subsystem: Toshiba America Info Systems Device [1179:000c]
     Subsystem: Toshiba America Info Systems Device [1179:000c]
  InstallationDate: Installed on 2014-08-28 (4 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 
(20140722.2)
  MachineType: TOSHIBA PORTEGE R600
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic 
root=UUID=fe977943-4013-472e-b627-f7184c9e190f ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/27/2008
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: Version 1.60
  dmi.board.asset.tag: 00
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Version A0
  dmi.chassis.asset.tag: 00
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: Version 1.0
  dmi.modalias: 
dmi:bvnTOSHIBA:bvrVersion1.60:bd11/27/2008:svnTOSHIBA:pnPORTEGER600:pvrPPR61E-00Q00CEN:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
  dmi.product.name: PORTEGE R600
  dmi.product.version: PPR61E-00Q00CEN
  dmi.sys.vendor: TOSHIBA
  version.compiz: compiz 

[Touch-packages] [Bug 1364292] Re: [Toshiba Portégé R600-10Q] VGA output doesn't work with Intel GM45 chipset

2014-11-10 Thread Oliver Woodford
No, nothing changed. The bug still exists.

Was there any reason to believe that it wouldn't?

Closing bugs on which there has been no comment for 60 days is absurd.
It's the equivalent of brushing dirt under the rug.  But I don't want to
check the latest image every 60 days on the off chance something has
changed, when nobody is trying to fix this - that's a complete waste of
my time. So there's a problem with the bug tracking system here.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1364292

Title:
  [Toshiba Portégé R600-10Q] VGA output doesn't work with Intel GM45
  chipset

Status in “xorg” package in Ubuntu:
  Incomplete

Bug description:
  I have just installed Ubuntu 14.04 64-bit on my Toshiba Portege
  R600-10Q laptop (a model from 2009). I am now trying to display the
  desktop on a BenQ Senseye3 22 monitor, via the vga output, but it's
  not working - the monitor says No Signal Detected!.

  What I've done:
  I have gone into Screen Display, where I can see the monitor is detected by 
the laptop.
  The monitor has a 1920 x 1080 native resolution, which I have tried to use, 
but I have also set it to lower resolutions, e.g. 1024 x 576.
  I have tried to use the monitor in dual screen, mirrored and single screen 
mode - none work.
  I have tried pressing Fn + F5 to get single screen output - the laptop screen 
goes blank, but still no output on the monitor.
  I have tried several monitors (of the same type, and also of a different 
make), so I don't think it's that.

  If I plug the vga cable in after boot up, then the monitor receives no
  signal.

  WORKAROUND: If, and only if, the monitor was plugged in to the PC's
  VGA output during boot up, then the display outputs to the monitor
  correctly.

  The laptop has the Intel® GS45 Express chipset for graphics acceleration. I 
installed mesa-utils and ran glxinfo in a terminal. Amongst the output was:
  OpenGL renderer string: Mesa DRI Mobile Intel® GM45 Express Chipset

  Also, in the About This Computer window I see:
  Graphics: Mobile Intel® GM45 Express Chipset

  I wonder if the problem is that my chipset is GS45 not GM45.

  The output of sudo lshw -C video is:
  *-display:0
  description: VGA compatible controller
  product: Mobile 4 Series Chipset Integrated Graphics Controller
  vendor: Intel Corporation
  physical id: 2
  bus info: pci@:00:02.0
  version: 07
  width: 64 bits
  clock: 33MHz
  capabilities: msi pm vga_controller bus_master cap_list rom
  configuration: driver=i915 latency=0
  resources: irq:44 memory:ff40-ff7f memory:e000-efff 
ioport:cff8(size=8)
  *-display:1 UNCLAIMED
  description: Display controller
  product: Mobile 4 Series Chipset Integrated Graphics Controller
  vendor: Intel Corporation
  physical id: 2.1
  bus info: pci@:00:02.1
  version: 07
  width: 64 bits
  clock: 33MHz
  capabilities: pm bus_master cap_list
  configuration: latency=0
  resources: memory:ffc0-ffcf

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  .tmp.unity.support.test.0:

  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Tue Sep  2 10:00:57 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  EcryptfsInUse: Yes
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller 
[8086:2a42] (rev 07) (prog-if 00 [VGA controller])
     Subsystem: Toshiba America Info Systems Device [1179:000c]
     Subsystem: Toshiba America Info Systems Device [1179:000c]
  InstallationDate: Installed on 2014-08-28 (4 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 
(20140722.2)
  MachineType: TOSHIBA PORTEGE R600
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic 
root=UUID=fe977943-4013-472e-b627-f7184c9e190f ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/27/2008
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: Version 1.60
  dmi.board.asset.tag: 00
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Version A0
  dmi.chassis.asset.tag: 00
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: Version 1.0
  dmi.modalias: 
dmi:bvnTOSHIBA:bvrVersion1.60:bd11/27/2008:svnTOSHIBA:pnPORTEGER600:pvrPPR61E-00Q00CEN:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
  dmi.product.name: PORTEGE R600
  

[Touch-packages] [Bug 1364292] Re: [Toshiba Portégé R600-10Q] VGA output doesn't work with Intel GM45 chipset

2014-11-10 Thread Christopher M. Penalver
Oliver Woodford, did this problem not occur in a release prior to
Trusty?

** Tags added: vivid

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1364292

Title:
  [Toshiba Portégé R600-10Q] VGA output doesn't work with Intel GM45
  chipset

Status in “xorg” package in Ubuntu:
  Incomplete

Bug description:
  I have just installed Ubuntu 14.04 64-bit on my Toshiba Portege
  R600-10Q laptop (a model from 2009). I am now trying to display the
  desktop on a BenQ Senseye3 22 monitor, via the vga output, but it's
  not working - the monitor says No Signal Detected!.

  What I've done:
  I have gone into Screen Display, where I can see the monitor is detected by 
the laptop.
  The monitor has a 1920 x 1080 native resolution, which I have tried to use, 
but I have also set it to lower resolutions, e.g. 1024 x 576.
  I have tried to use the monitor in dual screen, mirrored and single screen 
mode - none work.
  I have tried pressing Fn + F5 to get single screen output - the laptop screen 
goes blank, but still no output on the monitor.
  I have tried several monitors (of the same type, and also of a different 
make), so I don't think it's that.

  If I plug the vga cable in after boot up, then the monitor receives no
  signal.

  WORKAROUND: If, and only if, the monitor was plugged in to the PC's
  VGA output during boot up, then the display outputs to the monitor
  correctly.

  The laptop has the Intel® GS45 Express chipset for graphics acceleration. I 
installed mesa-utils and ran glxinfo in a terminal. Amongst the output was:
  OpenGL renderer string: Mesa DRI Mobile Intel® GM45 Express Chipset

  Also, in the About This Computer window I see:
  Graphics: Mobile Intel® GM45 Express Chipset

  I wonder if the problem is that my chipset is GS45 not GM45.

  The output of sudo lshw -C video is:
  *-display:0
  description: VGA compatible controller
  product: Mobile 4 Series Chipset Integrated Graphics Controller
  vendor: Intel Corporation
  physical id: 2
  bus info: pci@:00:02.0
  version: 07
  width: 64 bits
  clock: 33MHz
  capabilities: msi pm vga_controller bus_master cap_list rom
  configuration: driver=i915 latency=0
  resources: irq:44 memory:ff40-ff7f memory:e000-efff 
ioport:cff8(size=8)
  *-display:1 UNCLAIMED
  description: Display controller
  product: Mobile 4 Series Chipset Integrated Graphics Controller
  vendor: Intel Corporation
  physical id: 2.1
  bus info: pci@:00:02.1
  version: 07
  width: 64 bits
  clock: 33MHz
  capabilities: pm bus_master cap_list
  configuration: latency=0
  resources: memory:ffc0-ffcf

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  .tmp.unity.support.test.0:

  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Tue Sep  2 10:00:57 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  EcryptfsInUse: Yes
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller 
[8086:2a42] (rev 07) (prog-if 00 [VGA controller])
     Subsystem: Toshiba America Info Systems Device [1179:000c]
     Subsystem: Toshiba America Info Systems Device [1179:000c]
  InstallationDate: Installed on 2014-08-28 (4 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 
(20140722.2)
  MachineType: TOSHIBA PORTEGE R600
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic 
root=UUID=fe977943-4013-472e-b627-f7184c9e190f ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/27/2008
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: Version 1.60
  dmi.board.asset.tag: 00
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Version A0
  dmi.chassis.asset.tag: 00
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: Version 1.0
  dmi.modalias: 
dmi:bvnTOSHIBA:bvrVersion1.60:bd11/27/2008:svnTOSHIBA:pnPORTEGER600:pvrPPR61E-00Q00CEN:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
  dmi.product.name: PORTEGE R600
  dmi.product.version: PPR61E-00Q00CEN
  dmi.sys.vendor: TOSHIBA
  version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: 

[Touch-packages] [Bug 1364292] Re: [Toshiba Portégé R600-10Q] VGA output doesn't work with Intel GM45 chipset

2014-11-03 Thread Oliver Woodford
Why has this expired? It's still a bug, and it's still outstanding.

** Changed in: xorg (Ubuntu)
   Status: Expired = Opinion

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1364292

Title:
  [Toshiba Portégé R600-10Q] VGA output doesn't work with Intel GM45
  chipset

Status in “xorg” package in Ubuntu:
  Opinion

Bug description:
  I have just installed Ubuntu 14.04 64-bit on my Toshiba Portege
  R600-10Q laptop (a model from 2009). I am now trying to display the
  desktop on a BenQ Senseye3 22 monitor, via the vga output, but it's
  not working - the monitor says No Signal Detected!.

  What I've done:
  I have gone into Screen Display, where I can see the monitor is detected by 
the laptop.
  The monitor has a 1920 x 1080 native resolution, which I have tried to use, 
but I have also set it to lower resolutions, e.g. 1024 x 576.
  I have tried to use the monitor in dual screen, mirrored and single screen 
mode - none work.
  I have tried pressing Fn + F5 to get single screen output - the laptop screen 
goes blank, but still no output on the monitor.
  I have tried several monitors (of the same type, and also of a different 
make), so I don't think it's that.

  If I plug the vga cable in after boot up, then the monitor receives no
  signal.

  WORKAROUND: If, and only if, the monitor was plugged in to the PC's
  VGA output during boot up, then the display outputs to the monitor
  correctly.

  The laptop has the Intel® GS45 Express chipset for graphics acceleration. I 
installed mesa-utils and ran glxinfo in a terminal. Amongst the output was:
  OpenGL renderer string: Mesa DRI Mobile Intel® GM45 Express Chipset

  Also, in the About This Computer window I see:
  Graphics: Mobile Intel® GM45 Express Chipset

  I wonder if the problem is that my chipset is GS45 not GM45.

  The output of sudo lshw -C video is:
  *-display:0
  description: VGA compatible controller
  product: Mobile 4 Series Chipset Integrated Graphics Controller
  vendor: Intel Corporation
  physical id: 2
  bus info: pci@:00:02.0
  version: 07
  width: 64 bits
  clock: 33MHz
  capabilities: msi pm vga_controller bus_master cap_list rom
  configuration: driver=i915 latency=0
  resources: irq:44 memory:ff40-ff7f memory:e000-efff 
ioport:cff8(size=8)
  *-display:1 UNCLAIMED
  description: Display controller
  product: Mobile 4 Series Chipset Integrated Graphics Controller
  vendor: Intel Corporation
  physical id: 2.1
  bus info: pci@:00:02.1
  version: 07
  width: 64 bits
  clock: 33MHz
  capabilities: pm bus_master cap_list
  configuration: latency=0
  resources: memory:ffc0-ffcf

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  .tmp.unity.support.test.0:

  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Tue Sep  2 10:00:57 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  EcryptfsInUse: Yes
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller 
[8086:2a42] (rev 07) (prog-if 00 [VGA controller])
     Subsystem: Toshiba America Info Systems Device [1179:000c]
     Subsystem: Toshiba America Info Systems Device [1179:000c]
  InstallationDate: Installed on 2014-08-28 (4 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 
(20140722.2)
  MachineType: TOSHIBA PORTEGE R600
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic 
root=UUID=fe977943-4013-472e-b627-f7184c9e190f ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/27/2008
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: Version 1.60
  dmi.board.asset.tag: 00
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Version A0
  dmi.chassis.asset.tag: 00
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: Version 1.0
  dmi.modalias: 
dmi:bvnTOSHIBA:bvrVersion1.60:bd11/27/2008:svnTOSHIBA:pnPORTEGER600:pvrPPR61E-00Q00CEN:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
  dmi.product.name: PORTEGE R600
  dmi.product.version: PPR61E-00Q00CEN
  dmi.sys.vendor: TOSHIBA
  version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  

[Touch-packages] [Bug 1364292] Re: [Toshiba Portégé R600-10Q] VGA output doesn't work with Intel GM45 chipset

2014-11-03 Thread Christopher M. Penalver
Oliver Woodford, anything change with the latest release via
http://cdimage.ubuntu.com/daily-live/current/ ?

** Changed in: xorg (Ubuntu)
   Status: Opinion = Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1364292

Title:
  [Toshiba Portégé R600-10Q] VGA output doesn't work with Intel GM45
  chipset

Status in “xorg” package in Ubuntu:
  Incomplete

Bug description:
  I have just installed Ubuntu 14.04 64-bit on my Toshiba Portege
  R600-10Q laptop (a model from 2009). I am now trying to display the
  desktop on a BenQ Senseye3 22 monitor, via the vga output, but it's
  not working - the monitor says No Signal Detected!.

  What I've done:
  I have gone into Screen Display, where I can see the monitor is detected by 
the laptop.
  The monitor has a 1920 x 1080 native resolution, which I have tried to use, 
but I have also set it to lower resolutions, e.g. 1024 x 576.
  I have tried to use the monitor in dual screen, mirrored and single screen 
mode - none work.
  I have tried pressing Fn + F5 to get single screen output - the laptop screen 
goes blank, but still no output on the monitor.
  I have tried several monitors (of the same type, and also of a different 
make), so I don't think it's that.

  If I plug the vga cable in after boot up, then the monitor receives no
  signal.

  WORKAROUND: If, and only if, the monitor was plugged in to the PC's
  VGA output during boot up, then the display outputs to the monitor
  correctly.

  The laptop has the Intel® GS45 Express chipset for graphics acceleration. I 
installed mesa-utils and ran glxinfo in a terminal. Amongst the output was:
  OpenGL renderer string: Mesa DRI Mobile Intel® GM45 Express Chipset

  Also, in the About This Computer window I see:
  Graphics: Mobile Intel® GM45 Express Chipset

  I wonder if the problem is that my chipset is GS45 not GM45.

  The output of sudo lshw -C video is:
  *-display:0
  description: VGA compatible controller
  product: Mobile 4 Series Chipset Integrated Graphics Controller
  vendor: Intel Corporation
  physical id: 2
  bus info: pci@:00:02.0
  version: 07
  width: 64 bits
  clock: 33MHz
  capabilities: msi pm vga_controller bus_master cap_list rom
  configuration: driver=i915 latency=0
  resources: irq:44 memory:ff40-ff7f memory:e000-efff 
ioport:cff8(size=8)
  *-display:1 UNCLAIMED
  description: Display controller
  product: Mobile 4 Series Chipset Integrated Graphics Controller
  vendor: Intel Corporation
  physical id: 2.1
  bus info: pci@:00:02.1
  version: 07
  width: 64 bits
  clock: 33MHz
  capabilities: pm bus_master cap_list
  configuration: latency=0
  resources: memory:ffc0-ffcf

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  .tmp.unity.support.test.0:

  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Tue Sep  2 10:00:57 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  EcryptfsInUse: Yes
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller 
[8086:2a42] (rev 07) (prog-if 00 [VGA controller])
     Subsystem: Toshiba America Info Systems Device [1179:000c]
     Subsystem: Toshiba America Info Systems Device [1179:000c]
  InstallationDate: Installed on 2014-08-28 (4 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 
(20140722.2)
  MachineType: TOSHIBA PORTEGE R600
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic 
root=UUID=fe977943-4013-472e-b627-f7184c9e190f ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/27/2008
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: Version 1.60
  dmi.board.asset.tag: 00
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Version A0
  dmi.chassis.asset.tag: 00
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: Version 1.0
  dmi.modalias: 
dmi:bvnTOSHIBA:bvrVersion1.60:bd11/27/2008:svnTOSHIBA:pnPORTEGER600:pvrPPR61E-00Q00CEN:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
  dmi.product.name: PORTEGE R600
  dmi.product.version: PPR61E-00Q00CEN
  dmi.sys.vendor: TOSHIBA
  version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
  

[Touch-packages] [Bug 1364292] Re: [Toshiba Portégé R600-10Q] VGA output doesn't work with Intel GM45 chipset

2014-11-02 Thread Launchpad Bug Tracker
[Expired for xorg (Ubuntu) because there has been no activity for 60
days.]

** Changed in: xorg (Ubuntu)
   Status: Incomplete = Expired

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1364292

Title:
  [Toshiba Portégé R600-10Q] VGA output doesn't work with Intel GM45
  chipset

Status in “xorg” package in Ubuntu:
  Expired

Bug description:
  I have just installed Ubuntu 14.04 64-bit on my Toshiba Portege
  R600-10Q laptop (a model from 2009). I am now trying to display the
  desktop on a BenQ Senseye3 22 monitor, via the vga output, but it's
  not working - the monitor says No Signal Detected!.

  What I've done:
  I have gone into Screen Display, where I can see the monitor is detected by 
the laptop.
  The monitor has a 1920 x 1080 native resolution, which I have tried to use, 
but I have also set it to lower resolutions, e.g. 1024 x 576.
  I have tried to use the monitor in dual screen, mirrored and single screen 
mode - none work.
  I have tried pressing Fn + F5 to get single screen output - the laptop screen 
goes blank, but still no output on the monitor.
  I have tried several monitors (of the same type, and also of a different 
make), so I don't think it's that.

  If I plug the vga cable in after boot up, then the monitor receives no
  signal.

  WORKAROUND: If, and only if, the monitor was plugged in to the PC's
  VGA output during boot up, then the display outputs to the monitor
  correctly.

  The laptop has the Intel® GS45 Express chipset for graphics acceleration. I 
installed mesa-utils and ran glxinfo in a terminal. Amongst the output was:
  OpenGL renderer string: Mesa DRI Mobile Intel® GM45 Express Chipset

  Also, in the About This Computer window I see:
  Graphics: Mobile Intel® GM45 Express Chipset

  I wonder if the problem is that my chipset is GS45 not GM45.

  The output of sudo lshw -C video is:
  *-display:0
  description: VGA compatible controller
  product: Mobile 4 Series Chipset Integrated Graphics Controller
  vendor: Intel Corporation
  physical id: 2
  bus info: pci@:00:02.0
  version: 07
  width: 64 bits
  clock: 33MHz
  capabilities: msi pm vga_controller bus_master cap_list rom
  configuration: driver=i915 latency=0
  resources: irq:44 memory:ff40-ff7f memory:e000-efff 
ioport:cff8(size=8)
  *-display:1 UNCLAIMED
  description: Display controller
  product: Mobile 4 Series Chipset Integrated Graphics Controller
  vendor: Intel Corporation
  physical id: 2.1
  bus info: pci@:00:02.1
  version: 07
  width: 64 bits
  clock: 33MHz
  capabilities: pm bus_master cap_list
  configuration: latency=0
  resources: memory:ffc0-ffcf

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  .tmp.unity.support.test.0:

  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Tue Sep  2 10:00:57 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  EcryptfsInUse: Yes
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller 
[8086:2a42] (rev 07) (prog-if 00 [VGA controller])
     Subsystem: Toshiba America Info Systems Device [1179:000c]
     Subsystem: Toshiba America Info Systems Device [1179:000c]
  InstallationDate: Installed on 2014-08-28 (4 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 
(20140722.2)
  MachineType: TOSHIBA PORTEGE R600
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic 
root=UUID=fe977943-4013-472e-b627-f7184c9e190f ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/27/2008
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: Version 1.60
  dmi.board.asset.tag: 00
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Version A0
  dmi.chassis.asset.tag: 00
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: Version 1.0
  dmi.modalias: 
dmi:bvnTOSHIBA:bvrVersion1.60:bd11/27/2008:svnTOSHIBA:pnPORTEGER600:pvrPPR61E-00Q00CEN:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
  dmi.product.name: PORTEGE R600
  dmi.product.version: PPR61E-00Q00CEN
  dmi.sys.vendor: TOSHIBA
  version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: 

[Touch-packages] [Bug 1364292] Re: [Toshiba Portégé R600-10Q] VGA output doesn't work with Intel GM45 chipset

2014-09-03 Thread Christopher M. Penalver
Oliver Woodford, please feel free to share how you did it, and it may be
incorporated into the BIOS support article for others to replicate your
procedure.

Despite this, could you please test the latest upstream kernel available from 
the very top line at the top of the page (not the daily folder) following 
https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional 
upstream developers to examine the issue. Once you've tested the upstream 
kernel, please comment on which kernel version specifically you tested. If this 
bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly 
shown as:
kernel-fixed-upstream-3.17-rc3

This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags removed: bios-outdated-3.20
** Tags added: latest-bios-3.20

** Changed in: xorg (Ubuntu)
   Importance: Low = Medium

** Changed in: xorg (Ubuntu)
   Status: Confirmed = Incomplete

** Description changed:

  I have just installed Ubuntu 14.04 64-bit on my Toshiba Portege R600-10Q
  laptop (a model from 2009). I am now trying to display the desktop on a
  BenQ Senseye3 22 monitor, via the vga output, but it's not working -
  the monitor says No Signal Detected!.
  
  What I've done:
  I have gone into Screen Display, where I can see the monitor is detected by 
the laptop.
  The monitor has a 1920 x 1080 native resolution, which I have tried to use, 
but I have also set it to lower resolutions, e.g. 1024 x 576.
  I have tried to use the monitor in dual screen, mirrored and single screen 
mode - none work.
  I have tried pressing Fn + F5 to get single screen output - the laptop screen 
goes blank, but still no output on the monitor.
  I have tried several monitors (of the same type, and also of a different 
make), so I don't think it's that.
  
- If, and only if, the monitor was plugged in to the PC's vga output
- during boot up, then the display outputs to the monitor correctly. But
- if I plug the vga cable in after boot up, then the monitor receives no
+ If I plug the vga cable in after boot up, then the monitor receives no
  signal.
  
- The laptop has the Intel® GS45 Express chipset for graphics
- acceleration. I installed mesa-utils and ran glxinfo in a terminal.
- Amongst the output was:
+ WORKAROUND: If, and only if, the monitor was plugged in to the PC's VGA
+ output during boot up, then the display outputs to the monitor
+ correctly.
  
+ The laptop has the Intel® GS45 Express chipset for graphics acceleration. I 
installed mesa-utils and ran glxinfo in a terminal. Amongst the output was:
  OpenGL renderer string: Mesa DRI Mobile Intel® GM45 Express Chipset
  
  Also, in the About This Computer window I see:
- 
  Graphics: Mobile Intel® GM45 Express Chipset
  
  I wonder if the problem is that my chipset is GS45 not GM45.
  
- One last thing. The output of sudo lshw -C video is:
- 
+ The output of sudo lshw -C video is:
  *-display:0
  description: VGA compatible controller
  product: Mobile 4 Series Chipset Integrated Graphics Controller
  vendor: Intel Corporation
  physical id: 2
  bus info: pci@:00:02.0
  version: 07
  width: 64 bits
  clock: 33MHz
  capabilities: msi pm vga_controller bus_master cap_list rom
  configuration: driver=i915 latency=0
  resources: irq:44 memory:ff40-ff7f memory:e000-efff 
ioport:cff8(size=8)
  *-display:1 UNCLAIMED
  description: Display controller
  product: Mobile 4 Series Chipset Integrated Graphics Controller
  vendor: Intel Corporation
  physical id: 2.1
  bus info: pci@:00:02.1
  version: 07
  width: 64 bits
  clock: 33MHz
  capabilities: pm bus_master cap_list
  configuration: latency=0
  resources: memory:ffc0-ffcf
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  .tmp.unity.support.test.0:
-  
+ 
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Tue Sep  2 10:00:57 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  EcryptfsInUse: Yes
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
-  Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller