Public bug reported:
My usb connect Hp Laserjet 1018 worked on Ubuntu 14.04 but after a update
through 14.10 and then 15.04, CUPS no longer sees it.
I did not test in 14.10 since I went right to 15.04.
Here is some of the requested info
$ lsmod |grep usb
btusb 32768 0
usb_storage 69632 1 uas
bluetooth 491520 22 bnep,btusb,rfcomm
usbhid 53248 0
hid 110592 2 hid_generic,usbhid
$ tail -f /var/log/syslog
May 17 10:58:07 orac kernel: [ 229.204084] usb 1-12: new high-speed USB device
number 17 using xhci_hcd
May 17 10:58:07 orac kernel: [ 229.408652] usb 1-12: New USB device found,
idVendor=03f0, idProduct=4117
May 17 10:58:07 orac kernel: [ 229.408654] usb 1-12: New USB device strings:
Mfr=1, Product=2, SerialNumber=3
May 17 10:58:07 orac kernel: [ 229.408656] usb 1-12: Product: HP LaserJet 1018
May 17 10:58:07 orac kernel: [ 229.408657] usb 1-12: Manufacturer:
Hewlett-Packard
May 17 10:58:07 orac kernel: [ 229.408658] usb 1-12: SerialNumber: KP2920Z
May 17 10:58:07 orac logger: loading HP Device 001 017
May 17 10:58:07 orac logger: loading hp_laserjet_1018 firmware 001 017
May 17 10:58:11 orac kernel: [ 233.074425] WARNING! power/level is deprecated;
use power/control instead
May 17 10:58:11 orac udev-configure-printer: add
/devices/pci0000:00/0000:00:14.0/usb1/1-12
May 17 10:58:11 orac udev-configure-printer: device devpath is
/devices/pci0000:00/0000:00:14.0/usb1/1-12
May 17 10:58:11 orac udev-configure-printer: Device vendor/product is 03F0:4117
May 17 10:58:17 orac udev-configure-printer: Failed to fetch Device ID
May 17 10:58:23 orac /lib/udev/hplj1018: foo2zjs: Missing HP LaserJet 1018
firmware file /lib/firmware/hp/sihp1018.dl
May 17 10:58:23 orac /lib/udev/hplj1018: foo2zjs: ...read foo2zjs installation
instructions and run ./getweb 1018
May 17 10:58:28 orac python3: io/hpmud/musb.c 151: unable get_string_descriptor
-7: Resource temporarily unavailable
May 17 10:58:28 orac python3: io/hpmud/musb.c 2212: invalid product id string
ret=-7
May 17 10:58:33 orac python3: io/hpmud/musb.c 151: unable get_string_descriptor
-7: Resource temporarily unavailable
May 17 10:58:33 orac python3: io/hpmud/musb.c 2217: invalid serial id string
ret=-7
May 17 10:58:38 orac python3: io/hpmud/musb.c 151: unable get_string_descriptor
-7: Resource temporarily unavailable
May 17 10:58:38 orac python3: io/hpmud/musb.c 2081: invalid product id string
ret=-7
May 17 10:58:43 orac python3: io/hpmud/musb.c 151: unable get_string_descriptor
-7: Resource temporarily unavailable
May 17 10:58:43 orac python3: io/hpmud/musb.c 2086: invalid serial id string
ret=-7
May 17 10:58:48 orac python3: io/hpmud/musb.c 151: unable get_string_descriptor
-7: Resource temporarily unavailable
May 17 10:58:48 orac python3: io/hpmud/musb.c 2091: invalid manufacturer string
ret=-7
May 17 10:58:48 orac /hp-firmware: hp-firmware[4977]: error: Invalid USB Device
ID or USB bus ID. No device found.
May 17 10:58:48 orac systemd[1]: Reached target Printer.
May 17 10:58:48 orac systemd[1]: Starting Printer.
May 17 10:58:53 orac kernel: [ 275.303504] usblp 1-12:1.0: usblp0: USB
Bidirectional printer dev 17 if 0 alt 0 proto 2 vid 0x03F0 pid 0x4117
May 17 10:58:53 orac kernel: [ 275.303536] usbcore: registered new interface
driver usblp
May 17 10:58:53 orac colord-sane: io/hpmud/musb.c 2076: Invalid usb_open:
Permission denied
$ lsusb
Bus 004 Device 002: ID 8087:8000 Intel Corp.
Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 8087:8008 Intel Corp.
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 014: ID 0430:0005 Sun Microsystems, Inc. Type 6 Keyboard
Bus 001 Device 011: ID 0566:4006 Monterey International Corp.
Bus 001 Device 008: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle
(HCI mode)
Bus 001 Device 005: ID 05e3:0606 Genesys Logic, Inc. USB 2.0 Hub / D-Link
DUB-H4 USB 2.0 Hub
Bus 001 Device 012: ID 04e6:5410 SCM Microsystems, Inc. SCR35xx Smart Card
Reader
Bus 001 Device 009: ID 0424:2228 Standard Microsystems Corp. 9-in-2 Card Reader
Bus 001 Device 006: ID 0424:2602 Standard Microsystems Corp. USB 2.0 Hub
Bus 001 Device 004: ID 0424:2502 Standard Microsystems Corp.
Bus 001 Device 016: ID 22b8:2e33 Motorola PCS
Bus 001 Device 002: ID 0e9c:0000 Streamzap, Inc. Streamzap Remote Control
Bus 001 Device 017: ID 03f0:4117 Hewlett-Packard LaserJet 1018
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
$ ls -l /dev/usb/lp*
crw-rw---- 1 root lp 180, 0 May 17 10:58 /dev/usb/lp0
$ ls -l /dev/bus/usb/*/*
crw-rw-r-- 1 root root 189, 0 May 17 10:55 /dev/bus/usb/001/001
crw-rw-r-- 1 root root 189, 1 May 17 10:55 /dev/bus/usb/001/002
crw-rw-r-- 1 root root 189, 3 May 17 10:55 /dev/bus/usb/001/004
crw-rw-r-- 1 root root 189, 4 May 17 10:55 /dev/bus/usb/001/005
crw-rw-r-- 1 root root 189, 5 May 17 10:55 /dev/bus/usb/001/006
crw-rw-r-- 1 root root 189, 7 May 17 10:55 /dev/bus/usb/001/008
crw-rw-r-- 1 root root 189, 8 May 17 10:55 /dev/bus/usb/001/009
crw-rw-r-- 1 root root 189, 10 May 17 10:55 /dev/bus/usb/001/011
crw-rw-r-- 1 root root 189, 11 May 17 10:55 /dev/bus/usb/001/012
crw-rw-r-- 1 root root 189, 13 May 17 10:55 /dev/bus/usb/001/014
crw-rw----+ 1 root audio 189, 15 May 17 10:56 /dev/bus/usb/001/016
crw-rw-r--+ 1 root lp 189, 16 May 17 10:58 /dev/bus/usb/001/017
crw-rw-r-- 1 root root 189, 128 May 17 10:54 /dev/bus/usb/002/001
crw-rw-r-- 1 root root 189, 256 May 17 10:54 /dev/bus/usb/003/001
crw-rw-r-- 1 root root 189, 257 May 17 10:54 /dev/bus/usb/003/002
crw-rw-r-- 1 root root 189, 384 May 17 10:54 /dev/bus/usb/004/001
crw-rw-r-- 1 root root 189, 385 May 17 10:54 /dev/bus/usb/004/002
$ sudo usb_printerid /dev/usb/lp0
Error: Input/output error: GET_DEVICE_ID on '/dev/usb/lp0'
$ hp-info -i
HP Linux Imaging and Printing System (ver. 3.15.2)
Device Information Utility ver. 5.2
Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
error: No device found that support this feature.
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: cups 2.0.2-1ubuntu3
ProcVersionSignature: Ubuntu 3.19.0-17.17-generic 3.19.6
Uname: Linux 3.19.0-17-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
CupsErrorLog:
E [17/May/2015:07:41:16 -0400] Unknown directive BrowseAddress on line 9 of
/etc/cups/cupsd.conf.
E [17/May/2015:09:39:33 -0400] Unknown directive BrowseAddress on line 9 of
/etc/cups/cupsd.conf.
E [17/May/2015:10:41:29 -0400] Unknown directive BrowseAddress on line 9 of
/etc/cups/cupsd.conf.
E [17/May/2015:10:42:48 -0400] Unknown directive BrowseAddress on line 9 of
/etc/cups/cupsd.conf.
E [17/May/2015:10:55:46 -0400] Unknown directive BrowseAddress on line 9 of
/etc/cups/cupsd.conf.
CurrentDesktop: Unity
Date: Sun May 17 11:05:31 2015
InstallationDate: Installed on 2012-12-14 (883 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
Lpstat:
device for Arch: arch.sh
device for Canon-MP270-series:
usb://Canon/MP270%20series?serial=030C28&interface=1
device for nearest: nearest:/
device for thinlocal: thinlocal:/
MachineType: Hewlett-Packard HP Z230 SFF Workstation
Papersize: letter
PpdFiles:
Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/Canon-MP270-series.ppd', '/etc/cups/ppd/nearest.ppd',
'/etc/cups/ppd/thinlocal.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/Canon-MP270-series.ppd: Permission denied
nearest: Generic postscript printer
thinlocal: Generic postscript printer
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-17-generic
root=UUID=0659f1b3-4361-442f-bf62-b9b3393a3b95 ro quiet splash
crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M
crashkernel=384M-:128M crashkernel=384M-:128M vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to vivid on 2015-05-15 (2 days ago)
dmi.bios.date: 04/29/2014
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: L51 v01.22
dmi.board.asset.tag: 2UA3490V9Q
dmi.board.name: 1906
dmi.board.vendor: Hewlett-Packard
dmi.chassis.asset.tag: 2UA3490V9Q
dmi.chassis.type: 4
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias:
dmi:bvnHewlett-Packard:bvrL51v01.22:bd04/29/2014:svnHewlett-Packard:pnHPZ230SFFWorkstation:pvr:rvnHewlett-Packard:rn1906:rvr:cvnHewlett-Packard:ct4:cvr:
dmi.product.name: HP Z230 SFF Workstation
dmi.sys.vendor: Hewlett-Packard
mtime.conffile..etc.cups.cupsd.conf: 2013-04-26T22:30:14.873989
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug vivid
--
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1455937
Title:
HP 1018 not seen after upgrade to Ubuntu 15.04
Status in cups package in Ubuntu:
New
Bug description:
My usb connect Hp Laserjet 1018 worked on Ubuntu 14.04 but after a update
through 14.10 and then 15.04, CUPS no longer sees it.
I did not test in 14.10 since I went right to 15.04.
Here is some of the requested info
$ lsmod |grep usb
btusb 32768 0
usb_storage 69632 1 uas
bluetooth 491520 22 bnep,btusb,rfcomm
usbhid 53248 0
hid 110592 2 hid_generic,usbhid
$ tail -f /var/log/syslog
May 17 10:58:07 orac kernel: [ 229.204084] usb 1-12: new high-speed USB
device number 17 using xhci_hcd
May 17 10:58:07 orac kernel: [ 229.408652] usb 1-12: New USB device found,
idVendor=03f0, idProduct=4117
May 17 10:58:07 orac kernel: [ 229.408654] usb 1-12: New USB device strings:
Mfr=1, Product=2, SerialNumber=3
May 17 10:58:07 orac kernel: [ 229.408656] usb 1-12: Product: HP LaserJet
1018
May 17 10:58:07 orac kernel: [ 229.408657] usb 1-12: Manufacturer:
Hewlett-Packard
May 17 10:58:07 orac kernel: [ 229.408658] usb 1-12: SerialNumber: KP2920Z
May 17 10:58:07 orac logger: loading HP Device 001 017
May 17 10:58:07 orac logger: loading hp_laserjet_1018 firmware 001 017
May 17 10:58:11 orac kernel: [ 233.074425] WARNING! power/level is
deprecated; use power/control instead
May 17 10:58:11 orac udev-configure-printer: add
/devices/pci0000:00/0000:00:14.0/usb1/1-12
May 17 10:58:11 orac udev-configure-printer: device devpath is
/devices/pci0000:00/0000:00:14.0/usb1/1-12
May 17 10:58:11 orac udev-configure-printer: Device vendor/product is
03F0:4117
May 17 10:58:17 orac udev-configure-printer: Failed to fetch Device ID
May 17 10:58:23 orac /lib/udev/hplj1018: foo2zjs: Missing HP LaserJet 1018
firmware file /lib/firmware/hp/sihp1018.dl
May 17 10:58:23 orac /lib/udev/hplj1018: foo2zjs: ...read foo2zjs
installation instructions and run ./getweb 1018
May 17 10:58:28 orac python3: io/hpmud/musb.c 151: unable
get_string_descriptor -7: Resource temporarily unavailable
May 17 10:58:28 orac python3: io/hpmud/musb.c 2212: invalid product id string
ret=-7
May 17 10:58:33 orac python3: io/hpmud/musb.c 151: unable
get_string_descriptor -7: Resource temporarily unavailable
May 17 10:58:33 orac python3: io/hpmud/musb.c 2217: invalid serial id string
ret=-7
May 17 10:58:38 orac python3: io/hpmud/musb.c 151: unable
get_string_descriptor -7: Resource temporarily unavailable
May 17 10:58:38 orac python3: io/hpmud/musb.c 2081: invalid product id string
ret=-7
May 17 10:58:43 orac python3: io/hpmud/musb.c 151: unable
get_string_descriptor -7: Resource temporarily unavailable
May 17 10:58:43 orac python3: io/hpmud/musb.c 2086: invalid serial id string
ret=-7
May 17 10:58:48 orac python3: io/hpmud/musb.c 151: unable
get_string_descriptor -7: Resource temporarily unavailable
May 17 10:58:48 orac python3: io/hpmud/musb.c 2091: invalid manufacturer
string ret=-7
May 17 10:58:48 orac /hp-firmware: hp-firmware[4977]: error: Invalid USB
Device ID or USB bus ID. No device found.
May 17 10:58:48 orac systemd[1]: Reached target Printer.
May 17 10:58:48 orac systemd[1]: Starting Printer.
May 17 10:58:53 orac kernel: [ 275.303504] usblp 1-12:1.0: usblp0: USB
Bidirectional printer dev 17 if 0 alt 0 proto 2 vid 0x03F0 pid 0x4117
May 17 10:58:53 orac kernel: [ 275.303536] usbcore: registered new interface
driver usblp
May 17 10:58:53 orac colord-sane: io/hpmud/musb.c 2076: Invalid usb_open:
Permission denied
$ lsusb
Bus 004 Device 002: ID 8087:8000 Intel Corp.
Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 8087:8008 Intel Corp.
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 014: ID 0430:0005 Sun Microsystems, Inc. Type 6 Keyboard
Bus 001 Device 011: ID 0566:4006 Monterey International Corp.
Bus 001 Device 008: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth
Dongle (HCI mode)
Bus 001 Device 005: ID 05e3:0606 Genesys Logic, Inc. USB 2.0 Hub / D-Link
DUB-H4 USB 2.0 Hub
Bus 001 Device 012: ID 04e6:5410 SCM Microsystems, Inc. SCR35xx Smart Card
Reader
Bus 001 Device 009: ID 0424:2228 Standard Microsystems Corp. 9-in-2 Card
Reader
Bus 001 Device 006: ID 0424:2602 Standard Microsystems Corp. USB 2.0 Hub
Bus 001 Device 004: ID 0424:2502 Standard Microsystems Corp.
Bus 001 Device 016: ID 22b8:2e33 Motorola PCS
Bus 001 Device 002: ID 0e9c:0000 Streamzap, Inc. Streamzap Remote Control
Bus 001 Device 017: ID 03f0:4117 Hewlett-Packard LaserJet 1018
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
$ ls -l /dev/usb/lp*
crw-rw---- 1 root lp 180, 0 May 17 10:58 /dev/usb/lp0
$ ls -l /dev/bus/usb/*/*
crw-rw-r-- 1 root root 189, 0 May 17 10:55 /dev/bus/usb/001/001
crw-rw-r-- 1 root root 189, 1 May 17 10:55 /dev/bus/usb/001/002
crw-rw-r-- 1 root root 189, 3 May 17 10:55 /dev/bus/usb/001/004
crw-rw-r-- 1 root root 189, 4 May 17 10:55 /dev/bus/usb/001/005
crw-rw-r-- 1 root root 189, 5 May 17 10:55 /dev/bus/usb/001/006
crw-rw-r-- 1 root root 189, 7 May 17 10:55 /dev/bus/usb/001/008
crw-rw-r-- 1 root root 189, 8 May 17 10:55 /dev/bus/usb/001/009
crw-rw-r-- 1 root root 189, 10 May 17 10:55 /dev/bus/usb/001/011
crw-rw-r-- 1 root root 189, 11 May 17 10:55 /dev/bus/usb/001/012
crw-rw-r-- 1 root root 189, 13 May 17 10:55 /dev/bus/usb/001/014
crw-rw----+ 1 root audio 189, 15 May 17 10:56 /dev/bus/usb/001/016
crw-rw-r--+ 1 root lp 189, 16 May 17 10:58 /dev/bus/usb/001/017
crw-rw-r-- 1 root root 189, 128 May 17 10:54 /dev/bus/usb/002/001
crw-rw-r-- 1 root root 189, 256 May 17 10:54 /dev/bus/usb/003/001
crw-rw-r-- 1 root root 189, 257 May 17 10:54 /dev/bus/usb/003/002
crw-rw-r-- 1 root root 189, 384 May 17 10:54 /dev/bus/usb/004/001
crw-rw-r-- 1 root root 189, 385 May 17 10:54 /dev/bus/usb/004/002
$ sudo usb_printerid /dev/usb/lp0
Error: Input/output error: GET_DEVICE_ID on '/dev/usb/lp0'
$ hp-info -i
HP Linux Imaging and Printing System (ver. 3.15.2)
Device Information Utility ver. 5.2
Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
error: No device found that support this feature.
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: cups 2.0.2-1ubuntu3
ProcVersionSignature: Ubuntu 3.19.0-17.17-generic 3.19.6
Uname: Linux 3.19.0-17-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
CupsErrorLog:
E [17/May/2015:07:41:16 -0400] Unknown directive BrowseAddress on line 9 of
/etc/cups/cupsd.conf.
E [17/May/2015:09:39:33 -0400] Unknown directive BrowseAddress on line 9 of
/etc/cups/cupsd.conf.
E [17/May/2015:10:41:29 -0400] Unknown directive BrowseAddress on line 9 of
/etc/cups/cupsd.conf.
E [17/May/2015:10:42:48 -0400] Unknown directive BrowseAddress on line 9 of
/etc/cups/cupsd.conf.
E [17/May/2015:10:55:46 -0400] Unknown directive BrowseAddress on line 9 of
/etc/cups/cupsd.conf.
CurrentDesktop: Unity
Date: Sun May 17 11:05:31 2015
InstallationDate: Installed on 2012-12-14 (883 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
Lpstat:
device for Arch: arch.sh
device for Canon-MP270-series:
usb://Canon/MP270%20series?serial=030C28&interface=1
device for nearest: nearest:/
device for thinlocal: thinlocal:/
MachineType: Hewlett-Packard HP Z230 SFF Workstation
Papersize: letter
PpdFiles:
Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/Canon-MP270-series.ppd', '/etc/cups/ppd/nearest.ppd',
'/etc/cups/ppd/thinlocal.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/Canon-MP270-series.ppd: Permission denied
nearest: Generic postscript printer
thinlocal: Generic postscript printer
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-17-generic
root=UUID=0659f1b3-4361-442f-bf62-b9b3393a3b95 ro quiet splash
crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M
crashkernel=384M-:128M crashkernel=384M-:128M vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to vivid on 2015-05-15 (2 days ago)
dmi.bios.date: 04/29/2014
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: L51 v01.22
dmi.board.asset.tag: 2UA3490V9Q
dmi.board.name: 1906
dmi.board.vendor: Hewlett-Packard
dmi.chassis.asset.tag: 2UA3490V9Q
dmi.chassis.type: 4
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias:
dmi:bvnHewlett-Packard:bvrL51v01.22:bd04/29/2014:svnHewlett-Packard:pnHPZ230SFFWorkstation:pvr:rvnHewlett-Packard:rn1906:rvr:cvnHewlett-Packard:ct4:cvr:
dmi.product.name: HP Z230 SFF Workstation
dmi.sys.vendor: Hewlett-Packard
mtime.conffile..etc.cups.cupsd.conf: 2013-04-26T22:30:14.873989
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