[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
** Package changed: xorg (Ubuntu) => xorg-server (Ubuntu) ** Changed in: xorg-server (Ubuntu) Status: Incomplete => Won't Fix ** Changed in: unity (Ubuntu) Status: Incomplete => Won't Fix -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in Dell Sputnik: New Status in Unity: Confirmed Status in unity package in Ubuntu: Won't Fix Status in xorg-server package in Ubuntu: Won't Fix Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5153 vendor SHP xserver.version: 2:1.17.1-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/dell-sputnik/+bug/1467595/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
Thank you for reporting this bug to Ubuntu. Ubuntu 15.04 (vivid) reached end-of-life on February 4, 2016. See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed. ** Changed in: unity (Ubuntu) Status: Confirmed => Incomplete ** Changed in: xorg (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in Dell Sputnik: New Status in Unity: Confirmed Status in unity package in Ubuntu: Incomplete Status in xorg package in Ubuntu: Incomplete Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5153 vendor SHP xserver.version: 2:1.17.1-0ubuntu3 To manage notifications about this bug go to:
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
** Tags removed: vivid -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in Dell Sputnik: New Status in Unity: Confirmed Status in unity package in Ubuntu: Confirmed Status in xorg package in Ubuntu: Confirmed Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5153 vendor SHP xserver.version: 2:1.17.1-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/dell-sputnik/+bug/1467595/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
** Tags added: xenial ** Also affects: dell-sputnik Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in Dell Sputnik: New Status in Unity: Confirmed Status in unity package in Ubuntu: Confirmed Status in xorg package in Ubuntu: Confirmed Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5153 vendor SHP xserver.version: 2:1.17.1-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/dell-sputnik/+bug/1467595/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
Wouldn't you know it, after weeks of running 16.04 and not seeing it, I saw it last night. $ cat /proc/version_signature Ubuntu 4.3.0-7.18-generic 4.3.3 I'm running 4.3 due to another bug. I've not (yet) seen this bug with a 4.4 kernel. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in Unity: Confirmed Status in unity package in Ubuntu: Confirmed Status in xorg package in Ubuntu: Confirmed Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5153 vendor SHP xserver.version: 2:1.17.1-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/unity/+bug/1467595/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
I can say for sure that the 16.04 kernels don't exhibit this behavior. I believe the wily release kernel (and later) did not as well. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in Unity: Confirmed Status in unity package in Ubuntu: Confirmed Status in xorg package in Ubuntu: Confirmed Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5153 vendor SHP xserver.version: 2:1.17.1-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/unity/+bug/1467595/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
When using trusty on my M3800 (4k screen) with an external monitor (also 4k) this happens VERY often-- several times a day. I wonder if it's somehow related to GPU memory. This is really a productivity killer! -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in Unity: Confirmed Status in unity package in Ubuntu: Confirmed Status in xorg package in Ubuntu: Confirmed Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5153 vendor SHP xserver.version: 2:1.17.1-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/unity/+bug/1467595/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
I have the same problem with KDE on XPS13 2015.. I just got the issue and tried 2 suspend / resume which did not make the cursor to reappear. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in Unity: Confirmed Status in unity package in Ubuntu: Confirmed Status in xorg package in Ubuntu: Confirmed Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5153 vendor SHP xserver.version: 2:1.17.1-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/unity/+bug/1467595/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
I see this too every so often... but I am usually able to recover the pointer with a suspend then resume. XPS13 9343 $ uname -a Linux flexi 3.19.0-33-generic #38-Ubuntu SMP Fri Nov 6 18:18:12 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux $ cat /etc/*release* DISTRIB_ID=Ubuntu DISTRIB_RELEASE=15.04 DISTRIB_CODENAME=vivid DISTRIB_DESCRIPTION="Ubuntu 15.04" NAME="Ubuntu" VERSION="15.04 (Vivid Vervet)" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 15.04" VERSION_ID="15.04" HOME_URL="http://www.ubuntu.com/; SUPPORT_URL="http://help.ubuntu.com/; BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/; -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in Unity: Confirmed Status in unity package in Ubuntu: Confirmed Status in xorg package in Ubuntu: Confirmed Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5153 vendor SHP xserver.version: 2:1.17.1-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/unity/+bug/1467595/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe :
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
FWIW, I haven't seen this for a few months now. It's always hard when things are so intermittent, but I think it might be fixed... -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in Unity: Confirmed Status in unity package in Ubuntu: Confirmed Status in xorg package in Ubuntu: Confirmed Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5153 vendor SHP xserver.version: 2:1.17.1-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/unity/+bug/1467595/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
** Tags added: multimonitor -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in Unity: Confirmed Status in unity package in Ubuntu: Confirmed Status in xorg package in Ubuntu: Confirmed Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5153 vendor SHP xserver.version: 2:1.17.1-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/unity/+bug/1467595/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
is that specific to unity? seems rather an xorg stack issue than a desktop shell one -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in Unity: Confirmed Status in unity package in Ubuntu: Confirmed Status in xorg package in Ubuntu: Confirmed Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5153 vendor SHP xserver.version: 2:1.17.1-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/unity/+bug/1467595/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
This happens to me too on a 2015 Lenovo X1 Carbon, up-to-date vivid. When it happens (usually after resuming from a suspend, but sometimes during normal usage) the trackpoint, trackpad and touchscreen all still work and UI elements highlight when the cursor is over them, but the cursor itself is invisible. Sometimes suspending and resuming fixes the issue but usually I have to reboot or restart lightdm. I don't know if the cursor would start working again after a few hours, I can't afford to lose that amount of work time to find out. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in Unity: Confirmed Status in unity package in Ubuntu: Confirmed Status in xorg package in Ubuntu: Confirmed Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 Vivid Vervet - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5153 vendor SHP xserver.version: 2:1.17.1-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/unity/+bug/1467595/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help :
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
This happens to me on a Dell M3800 with _no_ external monitor. Probably a few times a week. After anywhere from 5 minutes to a few hours, the cursor comes back. I have to use the touchscreen until then. Man I hate touchscreens. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in Unity: Confirmed Status in unity package in Ubuntu: Confirmed Status in xorg package in Ubuntu: Confirmed Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 Vivid Vervet - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5153 vendor SHP xserver.version: 2:1.17.1-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/unity/+bug/1467595/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
Thanks for the additional workaround. I didn't happen to have this enabled so I had to: $ gsettings set org.gnome.settings-daemon.peripherals.mouse locate-pointer true -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in Unity: Confirmed Status in unity package in Ubuntu: Confirmed Status in xorg package in Ubuntu: Confirmed Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 Vivid Vervet - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5153 vendor SHP xserver.version: 2:1.17.1-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/unity/+bug/1467595/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
I've also seen on my Fujitsu U904 (3200x1800) connected over DP to the external 4k screen. I've worked around it by using Ctrl to highlight the cursor position until the cursor returns (sometimes it takes more than a couple of hours, and the only sure way to get it back is to log out and log back in — switching to terminal console or suspending and resuming does not help). Will attach more info once I hit it again. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in Unity: Confirmed Status in unity package in Ubuntu: Confirmed Status in xorg package in Ubuntu: Confirmed Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 Vivid Vervet - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5153 vendor SHP xserver.version: 2:1.17.1-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/unity/+bug/1467595/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
** Tags removed: bios-outdated-a04 ** Tags added: latest-bios-a04 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in Unity: Confirmed Status in unity package in Ubuntu: Confirmed Status in xorg package in Ubuntu: Confirmed Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 Vivid Vervet - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5153 vendor SHP xserver.version: 2:1.17.1-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/unity/+bug/1467595/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
Sigh, with kernel 4.1.0.1.1~rc2 I just had the cursor disappear, so it is not fixed as I had hoped. :\ That said, arround the time this happened I noticed this in syslog: Jul 16 10:37:33 jamie-XPS-13-9343 kernel: [11297.284147] [drm:intel_cpu_fifo_underrun_irq_handler [i915]] *ERROR* CPU pipe A FIFO underrun -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in Unity: Confirmed Status in unity package in Ubuntu: Confirmed Status in xorg package in Ubuntu: Confirmed Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 Vivid Vervet - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5153 vendor SHP xserver.version: 2:1.17.1-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/unity/+bug/1467595/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
FYI, for unrelated reasons, I started using the 4.0 from wily and the 4.1 kernel from https://launchpad.net/~canonical-kernel- team/+archive/ubuntu/ppa/. I was able to run an X/Unity session under the 4.1.0-1.1~dogfoodv1 kernel for two days without rebooting without the cursor disappearing (I am now using 4.1.0.1.1~rc2 since it has a fix for bug #1473560). If someone is looking to bisect this, it might be worth starting with the 4.0 kernel that is in wily now. I was using that (with microphone patches for bug #1473560) for a while and never saw the cursor go away (but I'm not sure the longest I ran a session though). -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in Unity: Confirmed Status in unity package in Ubuntu: Confirmed Status in xorg package in Ubuntu: Confirmed Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 Vivid Vervet - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5153 vendor SHP xserver.version: 2:1.17.1-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/unity/+bug/1467595/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to :
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
I upgraded to A04 and will let you know how it goes. I don't have a reproducer so I'll just watch out for it and report back either way. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in Unity: Confirmed Status in unity package in Ubuntu: Confirmed Status in xorg package in Ubuntu: Incomplete Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 Vivid Vervet - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5153 vendor SHP xserver.version: 2:1.17.1-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/unity/+bug/1467595/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
Ok, this happened just now with A04 and stock vivid kernel. $ sudo dmidecode -s bios-version sudo dmidecode -s bios-release-date A04 05/15/2015 ** Changed in: xorg (Ubuntu) Status: Incomplete = Confirmed ** Changed in: xorg (Ubuntu) Importance: Low = High -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in Unity: Confirmed Status in unity package in Ubuntu: Confirmed Status in xorg package in Ubuntu: Confirmed Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 Vivid Vervet - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5153 vendor SHP xserver.version: 2:1.17.1-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/unity/+bug/1467595/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
** Tags added: bios-outdated-a04 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in Unity: Confirmed Status in unity package in Ubuntu: Confirmed Status in xorg package in Ubuntu: Incomplete Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 Vivid Vervet - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5153 vendor SHP xserver.version: 2:1.17.1-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/unity/+bug/1467595/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
Jamie Strandboge, as per http://www.dell.com/support/home/us/en/19 /product-support/product/xps-13-9343-laptop/drivers an update to your computer's buggy and outdated BIOS is available (A04). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version sudo dmidecode -s bios-release-date For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. Once the BIOS is updated, and the information above is provided, then please mark this report Status New. Thank you for your understanding. ** Changed in: xorg (Ubuntu) Importance: Undecided = Low ** Changed in: xorg (Ubuntu) Status: New = Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in Unity: Confirmed Status in unity package in Ubuntu: Confirmed Status in xorg package in Ubuntu: Incomplete Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 Vivid Vervet - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
FYI, this has happened 3 times today already and none of those times did the cursor come back (tried compiz --replace, unity, the gsettings command, closing apps, going to vt). I had to logout and back in and lose all state. The first time made me late for a meeting. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in Unity: Confirmed Status in unity package in Ubuntu: Confirmed Status in xorg package in Ubuntu: New Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 Vivid Vervet - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5153 vendor SHP xserver.version: 2:1.17.1-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/unity/+bug/1467595/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
Also, no EE lines in Xorg.0.log or Xorg.0.log.old: $ grep '(EE' /var/log/Xorg.0.log* /var/log/Xorg.0.log:(WW) warning, (EE) error, (NI) not implemented, (??) unknown. /var/log/Xorg.0.log.old:(WW) warning, (EE) error, (NI) not implemented, (??) unknown. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in Unity: Confirmed Status in unity package in Ubuntu: Confirmed Status in xorg package in Ubuntu: New Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 Vivid Vervet - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5153 vendor SHP xserver.version: 2:1.17.1-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/unity/+bug/1467595/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
** Changed in: unity Importance: Undecided = High ** Changed in: unity Status: New = Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in Unity: Confirmed Status in unity package in Ubuntu: Confirmed Status in xorg package in Ubuntu: New Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 Vivid Vervet - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5153 vendor SHP xserver.version: 2:1.17.1-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/unity/+bug/1467595/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
** Also affects: xorg (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in unity package in Ubuntu: Confirmed Status in xorg package in Ubuntu: New Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 Vivid Vervet - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5153 vendor SHP xserver.version: 2:1.17.1-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/unity/+bug/1467595/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
** Changed in: unity (Ubuntu) Importance: Undecided = High -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in unity package in Ubuntu: Confirmed Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 Vivid Vervet - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5153 vendor SHP xserver.version: 2:1.17.1-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/unity/+bug/1467595/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
When this happens does the touchscreen work? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in unity package in Ubuntu: Confirmed Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 Vivid Vervet - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5153 vendor SHP xserver.version: 2:1.17.1-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/unity/+bug/1467595/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
Ok, as pointed out by Chris there are backtraces in XorgLogOld.txt: (EE) [mi] These backtraces from mieqEnqueue may point to a culprit higher up the stack. (EE) [mi] mieq is *NOT* the cause. It is a victim. (EE) [mi] EQ overflow continuing. 100 events have been dropped. (EE) (EE) Backtrace: (EE) 0: /usr/bin/X (xorg_backtrace+0x56) [0x7fe465346556] (EE) 1: /usr/bin/X (QueuePointerEvents+0x52) [0x7fe465202ae2] (EE) 2: /usr/lib/xorg/modules/input/evdev_drv.so (0x7fe45c147000+0x60ca) [0x7fe45c14d0ca] (EE) 3: /usr/lib/xorg/modules/input/evdev_drv.so (0x7fe45c147000+0x658d) [0x7fe45c14d58d] (EE) 4: /usr/bin/X (0x7fe465193000+0x96708) [0x7fe465229708] (EE) 5: /usr/bin/X (0x7fe465193000+0xbfa79) [0x7fe465252a79] (EE) 6: /lib/x86_64-linux-gnu/libc.so.6 (0x7fe462e59000+0x352f0) [0x7fe462e8e2f0] (EE) 7: /usr/bin/X (0x7fe465193000+0x1b7ba0) [0x7fe46534aba0] (EE) 8: /lib/x86_64-linux-gnu/libc.so.6 (0x7fe462e59000+0x352f0) [0x7fe462e8e2f0] (EE) 9: /lib/x86_64-linux-gnu/libc.so.6 (ioctl+0x7) [0x7fe462f560b7] (EE) 10: /usr/lib/x86_64-linux-gnu/libdrm.so.2 (drmIoctl+0x28) [0x7fe46423d7e8] (EE) 11: /usr/lib/xorg/modules/drivers/intel_drv.so (0x7fe45f438000+0x6a98d) [0x7fe45f4a298d] (EE) 12: /usr/lib/xorg/modules/drivers/intel_drv.so (0x7fe45f438000+0x10dda2) [0x7fe45f545da2] (EE) 13: /usr/lib/xorg/modules/drivers/intel_drv.so (0x7fe45f438000+0x10f483) [0x7fe45f547483] (EE) 14: /usr/bin/X (DRI2SwapBuffers+0x1d0) [0x7fe465319100] (EE) 15: /usr/bin/X (0x7fe465193000+0x187a7c) [0x7fe46531aa7c] (EE) 16: /usr/bin/X (0x7fe465193000+0x580a7) [0x7fe4651eb0a7] (EE) 17: /usr/bin/X (0x7fe465193000+0x5c29b) [0x7fe4651ef29b] (EE) 18: /lib/x86_64-linux-gnu/libc.so.6 (__libc_start_main+0xf0) [0x7fe462e79a40] (EE) 19: /usr/bin/X (0x7fe465193000+0x4662e) [0x7fe4651d962e] -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in unity package in Ubuntu: Confirmed Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 Vivid Vervet - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
Does switching tty §(ctrl+alt+f1 followed by ctrl+alt+f7) make the cursor reappear? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in unity package in Ubuntu: Confirmed Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 Vivid Vervet - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5153 vendor SHP xserver.version: 2:1.17.1-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/unity/+bug/1467595/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
I'm not 100% sure those backtraces apply to this issue (they might). I've seen a couple kernel backtraces too but haven't had anything close to reproducer yet for those, so haven't reported them. I can say when this happens there is no kernel backtrace. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in unity package in Ubuntu: Confirmed Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 Vivid Vervet - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5153 vendor SHP xserver.version: 2:1.17.1-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/unity/+bug/1467595/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
Does switching tty §(ctrl+alt+f1 followed by ctrl+alt+f7) make the cursor reappear? No -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in unity package in Ubuntu: Confirmed Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 Vivid Vervet - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5153 vendor SHP xserver.version: 2:1.17.1-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/unity/+bug/1467595/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
When this happens does the touchscreen work? Yes -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in unity package in Ubuntu: Confirmed Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 Vivid Vervet - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5153 vendor SHP xserver.version: 2:1.17.1-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/unity/+bug/1467595/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
FYI, this is happening daily, if not more, and most of the time I have logout of my session and back in, which is very disruptive. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in unity package in Ubuntu: Confirmed Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 Vivid Vervet - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5153 vendor SHP xserver.version: 2:1.17.1-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/unity/+bug/1467595/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
I also don't see anything in /var/log/kern.log, /var/log/syslog or /var/log/Xorg.0.log when this happens. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in unity package in Ubuntu: Confirmed Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 Vivid Vervet - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5153 vendor SHP xserver.version: 2:1.17.1-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/unity/+bug/1467595/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1467595] Re: cursor sometimes disappears on XPS 13 9343 and external monitor
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: unity (Ubuntu) Status: New = Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity in Ubuntu. https://bugs.launchpad.net/bugs/1467595 Title: cursor sometimes disappears on XPS 13 9343 and external monitor Status in unity package in Ubuntu: Confirmed Bug description: I have a new Dell XPS 13 9343 with the HiDPI touch screen and am using an external display port monitor. Occasionally, the mouse cursor disappears (sometimes after screen lock, other times just normal usage). I saw something on stack exchange that said this might help: gsettings set org.gnome.settings-daemon.plugins.cursor active false I've done this and it sometimes helps and sometimes doesn't. I've also just seen the cursor come back on its own after a few minutes without doing anything. Trying to interact with the touch screen, then the mouse has no effect. Unplugging and replugging the mouse has no effect. Using the touchpad has no effect. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: unity 7.3.2+15.04.20150420-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity.support.test.0: ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Jun 22 11:19:40 2015 DistUpgraded: Fresh install DistroCodename: vivid DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0665] InstallationDate: Installed on 2015-06-13 (8 days ago) InstallationMedia: Ubuntu 15.04 Vivid Vervet - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7 SourcePackage: unity UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0310JH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1 xserver.bootTime: Mon Jun 22 10:53:54 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5153 vendor SHP xserver.version: 2:1.17.1-0ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/unity/+bug/1467595/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
