[Touch-packages] [Bug 1504065] Re: Cannot play videos when a wired headphone is connected

[Pat McGowan]

** Changed in: canonical-devices-system-image
   Status: Fix Committed => Fix Released

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Title:
  Cannot play videos when a wired headphone is connected

Status in Canonical System Image:
  Fix Released
Status in indicator-sound package in Ubuntu:
  Fix Released
Status in mediaplayer-app package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Won't Fix

Bug description:
  When having a wired headset connected to the device, video playback
  keeps on being paused as soon as playback is started. Looks like some
  snap-decision notification is shown, but it's too short time to read
  what it actually says because it disappears again when the playback
  stops again.

  : "So that both buttons do what
  you expect and the dialog does not disappear unexpectedly, any role
  change should be postponed as long as the dialog is up."

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1504065] Re: Cannot play videos when a wired headphone is connected

[Jean-Baptiste Lallement]

** Changed in: canonical-devices-system-image
   Status: In Progress => Fix Committed

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Title:
  Cannot play videos when a wired headphone is connected

Status in Canonical System Image:
  Fix Committed
Status in indicator-sound package in Ubuntu:
  Fix Released
Status in mediaplayer-app package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Won't Fix

Bug description:
  When having a wired headset connected to the device, video playback
  keeps on being paused as soon as playback is started. Looks like some
  snap-decision notification is shown, but it's too short time to read
  what it actually says because it disappears again when the playback
  stops again.

  : "So that both buttons do what
  you expect and the dialog does not disappear unexpectedly, any role
  change should be postponed as long as the dialog is up."

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1504065] Re: Cannot play videos when a wired headphone is connected

[Launchpad Bug Tracker]

This bug was fixed in the package indicator-sound -
12.10.2+16.04.20160113.1-0ubuntu1

---
indicator-sound (12.10.2+16.04.20160113.1-0ubuntu1) xenial; urgency=medium

  [ Charles Kerr ]
  * Be more selective about when to show and dismiss the High Volume
Warning Dialog. (LP: #1504065)

  [ charles kerr ]
  * Be more selective about when to show and dismiss the High Volume
Warning Dialog. (LP: #1504065)

 -- Charles Kerr   Wed, 13 Jan 2016 20:37:58
+

** Changed in: indicator-sound (Ubuntu)
   Status: In Progress => Fix Released

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Title:
  Cannot play videos when a wired headphone is connected

Status in Canonical System Image:
  In Progress
Status in indicator-sound package in Ubuntu:
  Fix Released
Status in mediaplayer-app package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Won't Fix

Bug description:
  When having a wired headset connected to the device, video playback
  keeps on being paused as soon as playback is started. Looks like some
  snap-decision notification is shown, but it's too short time to read
  what it actually says because it disappears again when the playback
  stops again.

  : "So that both buttons do what
  you expect and the dialog does not disappear unexpectedly, any role
  change should be postponed as long as the dialog is up."

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1504065/+subscriptions

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[Touch-packages] [Bug 1504065] Re: Cannot play videos when a wired headphone is connected

[Michał Sawicz]

** Changed in: unity8 (Ubuntu)
   Status: Confirmed => Won't Fix

** Changed in: unity8 (Ubuntu)
 Assignee: Michał Sawicz (saviq) => (unassigned)

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Title:
  Cannot play videos when a wired headphone is connected

Status in Canonical System Image:
  In Progress
Status in indicator-sound package in Ubuntu:
  In Progress
Status in mediaplayer-app package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Won't Fix

Bug description:
  When having a wired headset connected to the device, video playback
  keeps on being paused as soon as playback is started. Looks like some
  snap-decision notification is shown, but it's too short time to read
  what it actually says because it disappears again when the playback
  stops again.

  : "So that both buttons do what
  you expect and the dialog does not disappear unexpectedly, any role
  change should be postponed as long as the dialog is up."

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1504065/+subscriptions

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[Touch-packages] [Bug 1504065] Re: Cannot play videos when a wired headphone is connected

[Jean-Baptiste Lallement]

** Changed in: canonical-devices-system-image
   Status: Confirmed => In Progress

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https://bugs.launchpad.net/bugs/1504065

Title:
  Cannot play videos when a wired headphone is connected

Status in Canonical System Image:
  In Progress
Status in indicator-sound package in Ubuntu:
  In Progress
Status in mediaplayer-app package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  When having a wired headset connected to the device, video playback
  keeps on being paused as soon as playback is started. Looks like some
  snap-decision notification is shown, but it's too short time to read
  what it actually says because it disappears again when the playback
  stops again.

  : "So that both buttons do what
  you expect and the dialog does not disappear unexpectedly, any role
  change should be postponed as long as the dialog is up."

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1504065/+subscriptions

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[Touch-packages] [Bug 1504065] Re: Cannot play videos when a wired headphone is connected

[Charles Kerr]

** Branch linked: lp:~charlesk/indicator-sound/volume-warning

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Title:
  Cannot play videos when a wired headphone is connected

Status in Canonical System Image:
  Confirmed
Status in indicator-sound package in Ubuntu:
  In Progress
Status in mediaplayer-app package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  When having a wired headset connected to the device, video playback
  keeps on being paused as soon as playback is started. Looks like some
  snap-decision notification is shown, but it's too short time to read
  what it actually says because it disappears again when the playback
  stops again.

  : "So that both buttons do what
  you expect and the dialog does not disappear unexpectedly, any role
  change should be postponed as long as the dialog is up."

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1504065/+subscriptions

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[Touch-packages] [Bug 1504065] Re: Cannot play videos when a wired headphone is connected

[Charles Kerr]

** Changed in: indicator-sound (Ubuntu)
   Importance: Undecided => Critical

** Changed in: indicator-sound (Ubuntu)
   Status: Confirmed => In Progress

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Title:
  Cannot play videos when a wired headphone is connected

Status in Canonical System Image:
  Confirmed
Status in indicator-sound package in Ubuntu:
  In Progress
Status in mediaplayer-app package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  When having a wired headset connected to the device, video playback
  keeps on being paused as soon as playback is started. Looks like some
  snap-decision notification is shown, but it's too short time to read
  what it actually says because it disappears again when the playback
  stops again.

  : "So that both buttons do what
  you expect and the dialog does not disappear unexpectedly, any role
  change should be postponed as long as the dialog is up."

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1504065/+subscriptions

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[Touch-packages] [Bug 1504065] Re: Cannot play videos when a wired headphone is connected

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: indicator-sound (Ubuntu)
   Status: New => Confirmed

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Title:
  Cannot play videos when a wired headphone is connected

Status in Canonical System Image:
  Confirmed
Status in indicator-sound package in Ubuntu:
  Confirmed
Status in mediaplayer-app package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  When having a wired headset connected to the device, video playback
  keeps on being paused as soon as playback is started. Looks like some
  snap-decision notification is shown, but it's too short time to read
  what it actually says because it disappears again when the playback
  stops again.

  : "So that both buttons do what
  you expect and the dialog does not disappear unexpectedly, any role
  change should be postponed as long as the dialog is up."

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1504065/+subscriptions

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Re: [Touch-packages] [Bug 1504065] Re: Cannot play videos when a wired headphone is connected

[Michał Sawicz]

W dniu 06.12.2015 o 19:59, Matthew Paul Thomas pisze:
> "What's more, it's not the dialog, nor the shell, that decides to pause
> the video or not. It's the media player that does, because it's been
> unfocused. Do you believe that some dialogs should change focus, some
> shouldn't?"
> 
> I'd happily answer in detail, but that issue seems to be four steps
> removed from fixing this bug. First, focus and layering are not the same
> thing. Focus stealing prevention is important, but on phones Unity might
> need to layer dialogs in front even when denying them focus, because --
> unlike on PCs -- it can't rely on the Launcher to show you that they've
> opened. All my examples assume the dialogs will be in front, but not
> necessarily focused.

What's the difference between a focused and an unfocused dialog, when
it's in front in both cases?

> Second, even if being unfocused was a reliable indicator of being in the
> background, that would be a highly questionable reason to pause video.
> For example, it would be annoying to pause music merely because the
> player is in the background -- but currently, 40% of music listening is
> done on YouTube, and is therefore video.

We don't support such a use case on the phone today, and while I'd argue
there's a need for an app that would do that for you (ignore the video
stream to save bandwidth and battery), I do get we need to think of such
a use case. Don't have a good answer how to behave here, though.

> Third, regardless of whether being in the background is a good reason to
> pause video, individual media-playing apps seem like the wrong place to
> make that decision. For example, a phone call should pause video, and
> pause music, and mute any other multimedia audio, in every app, when the
> call rings. Does that mean every media-playing app should contain code
> for pausing on phone calls? Of course not; app developers would usually
> not know, not remember, or not bother. It's a job for the media
> frameworks, not the apps.

Indeed, and that's how it works today, all multimedia streams are paused
when a stream plays in the "ringtone" role, such as an incoming call.
Whether the same should apply for incoming SMS is questionable, so it's
not as easy as "when there's a ringtone, pause", so we'll need more
smarts here still.

> And fourth, even if apps were responsible for pausing video, I don't
> think that pausing should have any effect on the volume warning dialog.
> I think that's the root problem, and the reason for my spec change
> above: as long as the dialog is up, audio pausing shouldn't change the
> active output role and therefore shouldn't dismiss the dialog.

Full agreement here.

-- 
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https://bugs.launchpad.net/bugs/1504065

Title:
  Cannot play videos when a wired headphone is connected

Status in Canonical System Image:
  Confirmed
Status in The Sound Menu:
  New
Status in mediaplayer-app package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  When having a wired headset connected to the device, video playback
  keeps on being paused as soon as playback is started. Looks like some
  snap-decision notification is shown, but it's too short time to read
  what it actually says because it disappears again when the playback
  stops again.

  : "So that both buttons do what
  you expect and the dialog does not disappear unexpectedly, any role
  change should be postponed as long as the dialog is up."

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1504065/+subscriptions

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[Touch-packages] [Bug 1504065] Re: Cannot play videos when a wired headphone is connected

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: indicator-sound (Ubuntu)
   Status: New => Confirmed

-- 
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Title:
  Cannot play videos when a wired headphone is connected

Status in Canonical System Image:
  Confirmed
Status in indicator-sound package in Ubuntu:
  New
Status in mediaplayer-app package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  When having a wired headset connected to the device, video playback
  keeps on being paused as soon as playback is started. Looks like some
  snap-decision notification is shown, but it's too short time to read
  what it actually says because it disappears again when the playback
  stops again.

  : "So that both buttons do what
  you expect and the dialog does not disappear unexpectedly, any role
  change should be postponed as long as the dialog is up."

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1504065/+subscriptions

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[Touch-packages] [Bug 1504065] Re: Cannot play videos when a wired headphone is connected

[Matthew Paul Thomas]

** Project changed: indicator-sound => indicator-sound (Ubuntu)

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Title:
  Cannot play videos when a wired headphone is connected

Status in Canonical System Image:
  Confirmed
Status in indicator-sound package in Ubuntu:
  New
Status in mediaplayer-app package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  When having a wired headset connected to the device, video playback
  keeps on being paused as soon as playback is started. Looks like some
  snap-decision notification is shown, but it's too short time to read
  what it actually says because it disappears again when the playback
  stops again.

  : "So that both buttons do what
  you expect and the dialog does not disappear unexpectedly, any role
  change should be postponed as long as the dialog is up."

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1504065/+subscriptions

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[Touch-packages] [Bug 1504065] Re: Cannot play videos when a wired headphone is connected

[Matthew Paul Thomas]

"What's the difference between a focused and an unfocused dialog, when
it's in front in both cases?"

"Focused" has confusingly varied meanings, but for a window the most
common meaning is what in the Mir spec I call "input focus": receiving,
by default, input from the keyboard and other non-pointing devices.
Gimp's palettes, LibreOffice's tear-off toolbars, and Compiz's "Always
on Top" function are examples of how a window can be in front even while
unfocused. In the long run, for issues like pausing video or even
suspending entire apps, whether a window is mostly/completely covered by
other windows will be far more relevant than whether it is unfocused.
Right now, though, it's still far removed from fixing this bug.

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Title:
  Cannot play videos when a wired headphone is connected

Status in Canonical System Image:
  Confirmed
Status in indicator-sound package in Ubuntu:
  New
Status in mediaplayer-app package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  When having a wired headset connected to the device, video playback
  keeps on being paused as soon as playback is started. Looks like some
  snap-decision notification is shown, but it's too short time to read
  what it actually says because it disappears again when the playback
  stops again.

  : "So that both buttons do what
  you expect and the dialog does not disappear unexpectedly, any role
  change should be postponed as long as the dialog is up."

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1504065] Re: Cannot play videos when a wired headphone is connected

[Matthew Paul Thomas]

The relevant bit from the regulation, as quoted in the spec, is "Provide
a means to actively inform the user of the increased sound pressure ...
Any means used shall be acknowledged by the user". Tapping a button in a
dialog is acknowledgement by the user. Toggling a settings switch, ahead
of time, would arguably be acknowledgement by the user (I'd want to
check with a lawyer first). But maybe or maybe not noticing that the
volume gauge is a different color is not acknowledgement by the user.

"What's more, it's not the dialog, nor the shell, that decides to pause
the video or not. It's the media player that does, because it's been
unfocused. Do you believe that some dialogs should change focus, some
shouldn't?"

I'd happily answer in detail, but that issue seems to be four steps
removed from fixing this bug. First, focus and layering are not the same
thing. Focus stealing prevention is important, but on phones Unity might
need to layer dialogs in front even when denying them focus, because --
unlike on PCs -- it can't rely on the Launcher to show you that they've
opened. All my examples assume the dialogs will be in front, but not
necessarily focused.

Second, even if being unfocused was a reliable indicator of being in the
background, that would be a highly questionable reason to pause video.
For example, it would be annoying to pause music merely because the
player is in the background -- but currently, 40% of music listening is
done on YouTube, and is therefore video.

Third, regardless of whether being in the background is a good reason to
pause video, individual media-playing apps seem like the wrong place to
make that decision. For example, a phone call should pause video, and
pause music, and mute any other multimedia audio, in every app, when the
call rings. Does that mean every media-playing app should contain code
for pausing on phone calls? Of course not; app developers would usually
not know, not remember, or not bother. It's a job for the media
frameworks, not the apps.

And fourth, even if apps were responsible for pausing video, I don't
think that pausing should have any effect on the volume warning dialog.
I think that's the root problem, and the reason for my spec change
above: as long as the dialog is up, audio pausing shouldn't change the
active output role and therefore shouldn't dismiss the dialog.

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Title:
  Cannot play videos when a wired headphone is connected

Status in Canonical System Image:
  Confirmed
Status in The Sound Menu:
  New
Status in mediaplayer-app package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  When having a wired headset connected to the device, video playback
  keeps on being paused as soon as playback is started. Looks like some
  snap-decision notification is shown, but it's too short time to read
  what it actually says because it disappears again when the playback
  stops again.

  : "So that both buttons do what
  you expect and the dialog does not disappear unexpectedly, any role
  change should be postponed as long as the dialog is up."

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1504065/+subscriptions

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[Touch-packages] [Bug 1504065] Re: Cannot play videos when a wired headphone is connected

[Alejandro J. Cura]

** Changed in: indicator-sound
 Assignee: (unassigned) => Xavi Garcia (xavi-garcia-mena)

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Title:
  Cannot play videos when a wired headphone is connected

Status in Canonical System Image:
  Confirmed
Status in The Sound Menu:
  New
Status in mediaplayer-app package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  When having a wired headset connected to the device, video playback
  keeps on being paused as soon as playback is started. Looks like some
  snap-decision notification is shown, but it's too short time to read
  what it actually says because it disappears again when the playback
  stops again.

  : "So that both buttons do what
  you expect and the dialog does not disappear unexpectedly, any role
  change should be postponed as long as the dialog is up."

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1504065/+subscriptions

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[Touch-packages] [Bug 1504065] Re: Cannot play videos when a wired headphone is connected

[Alejandro J. Cura]

Michael: I don't know about specific media players, but mobile operating
systems do something similar to what we do:

Android has such a popup dialog:
https://lh3.googleusercontent.com/-w7eI7XSyGeA/ULSub0P_5HI/YBA/WBSCTnj1vwQ/s518/2012+-+1

Windows 10 as well: http://superuser.com/questions/991638/how-to-
disable-high-volume-warning-dialog

IOS seems by default to not allow going over the value required by the
law, but there's a toggle to disable it in the settings: http://www
.head-fi.org/t/635993/lightbox/post/8863328/id/719624

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Title:
  Cannot play videos when a wired headphone is connected

Status in Canonical System Image:
  Confirmed
Status in The Sound Menu:
  New
Status in mediaplayer-app package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  When having a wired headset connected to the device, video playback
  keeps on being paused as soon as playback is started. Looks like some
  snap-decision notification is shown, but it's too short time to read
  what it actually says because it disappears again when the playback
  stops again.

  : "So that both buttons do what
  you expect and the dialog does not disappear unexpectedly, any role
  change should be postponed as long as the dialog is up."

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1504065/+subscriptions

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[Touch-packages] [Bug 1504065] Re: Cannot play videos when a wired headphone is connected

[Alejandro J. Cura]

** Changed in: indicator-sound
 Assignee: Xavi Garcia (xavi-garcia-mena) => Charles Kerr (charlesk)

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Title:
  Cannot play videos when a wired headphone is connected

Status in Canonical System Image:
  Confirmed
Status in The Sound Menu:
  New
Status in mediaplayer-app package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  When having a wired headset connected to the device, video playback
  keeps on being paused as soon as playback is started. Looks like some
  snap-decision notification is shown, but it's too short time to read
  what it actually says because it disappears again when the playback
  stops again.

  : "So that both buttons do what
  you expect and the dialog does not disappear unexpectedly, any role
  change should be postponed as long as the dialog is up."

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[Touch-packages] [Bug 1504065] Re: Cannot play videos when a wired headphone is connected

[Michael Zanetti]

Please forgive my ignorance, but do we really need to show a
notification with confirmation buttons? Isn't the volume progress bar
turning orange and having a warning message enough of a warning? While I
have seen such high volume notifications on iPhones, I don't think I
ever had to press a button to confirm that I want to hurt my ears.

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Title:
  Cannot play videos when a wired headphone is connected

Status in Canonical System Image:
  Confirmed
Status in The Sound Menu:
  New
Status in mediaplayer-app package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  When having a wired headset connected to the device, video playback
  keeps on being paused as soon as playback is started. Looks like some
  snap-decision notification is shown, but it's too short time to read
  what it actually says because it disappears again when the playback
  stops again.

  : "So that both buttons do what
  you expect and the dialog does not disappear unexpectedly, any role
  change should be postponed as long as the dialog is up."

To manage notifications about this bug go to:
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Re: [Touch-packages] [Bug 1504065] Re: Cannot play videos when a wired headphone is connected

[Michał Sawicz]

W dniu 03.12.2015 o 12:15, Matthew Paul Thomas pisze:
> By "no way of discerning" you mean it's a matter of taste, right?

No, actually, no means for the originator of the dialog to communicate
whether the desire is to pause or not. Not saying it's impossible to
add, just more throw-away work in soon-to-be reimplemented
notification/dialog area.

What's more, it's not the dialog, nor the shell, that decides to pause
the video or not. It's the media player that does, because it's been
unfocused. Do you believe that some dialogs should change focus, some
shouldn't?

> For
> example, you would choose to pause video for the high-volume warning
> dialog, whereas I would not. And even if that was a good reason to pause
> video, it would be much less of a good reason to pause music, which
> might have caused the same dialog to appear.

Sure, music doesn't pause when the app is unfocused, so we're good
there.

> Earlier this year, for reasons too comical to explain here, I had to collect 
> examples of dialogs that don't belong to a particular app. (Some of these are 
> currently jury-rigged as snap decisions, others not implemented in Ubuntu 
> Touch at all yet.) It's not necessarily a good idea to let dialogs choose 
> whether to pause video behind them or not. But *if* they could do that, this 
> is what I'd choose for the examples I collected:
> - high volume warning -- don't pause
> - Wi-Fi authentication -- pause
> - "Connect to Hidden Network" -- pause
> - "Wi-Fi Available" -- pause
> - proxy re-authentication -- pause
> - choosing what to do with inserted media -- don't pause
> - critically low battery -- pause
> - disk space/health warning -- pause
> - error reporting -- don't pause
> - incoming call -- pause
> 
> So if it's better overall to have a single behavior for every dialog, I
> guess that behavior should be pausing. But the larger the screen size,
> the less sense that will make.

Here, too, the question is what should the media player app do when it's
unfocused - some would argue they'd want the video continue to play even
on a phone when they've switched to a different app. Certainly true on
the desktop.

> And regardless of those answers for
> video, my answer would be "don't pause" for all of them with audio.

Agreed.

> All that aside, if you say the dialog should pause video, well, it's
> already doing that, so the problem remains unsolved. We need to make
> sure the dialog stays visible *despite* the video pausing. Given that
> there will always be more than one audio role, role switching will
> always be a possibility, so we seem to have two options. The first is to
> switch the role as usual, but persist the alert referring to a role that
> the volume buttons are no longer controlling; but that would be
> incoherent. The other is to delay any role change for as long as the
> dialog is up. Specification updated.
> 

Works for me.

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Title:
  Cannot play videos when a wired headphone is connected

Status in Canonical System Image:
  Confirmed
Status in The Sound Menu:
  New
Status in mediaplayer-app package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  When having a wired headset connected to the device, video playback
  keeps on being paused as soon as playback is started. Looks like some
  snap-decision notification is shown, but it's too short time to read
  what it actually says because it disappears again when the playback
  stops again.

  : "So that both buttons do what
  you expect and the dialog does not disappear unexpectedly, any role
  change should be postponed as long as the dialog is up."

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1504065] Re: Cannot play videos when a wired headphone is connected

[Matthew Paul Thomas]

By "no way of discerning" you mean it's a matter of taste, right? For
example, you would choose to pause video for the high-volume warning
dialog, whereas I would not. And even if that was a good reason to pause
video, it would be much less of a good reason to pause music, which
might have caused the same dialog to appear.

Earlier this year, for reasons too comical to explain here, I had to collect 
examples of dialogs that don't belong to a particular app. (Some of these are 
currently jury-rigged as snap decisions, others not implemented in Ubuntu Touch 
at all yet.) It's not necessarily a good idea to let dialogs choose whether to 
pause video behind them or not. But *if* they could do that, this is what I'd 
choose for the examples I collected:
- high volume warning -- don't pause
- Wi-Fi authentication -- pause
- "Connect to Hidden Network" -- pause
- "Wi-Fi Available" -- pause
- proxy re-authentication -- pause
- choosing what to do with inserted media -- don't pause
- critically low battery -- pause
- disk space/health warning -- pause
- error reporting -- don't pause
- incoming call -- pause

So if it's better overall to have a single behavior for every dialog, I
guess that behavior should be pausing. But the larger the screen size,
the less sense that will make. And regardless of those answers for
video, my answer would be "don't pause" for all of them with audio.

All that aside, if you say the dialog should pause video, well, it's
already doing that, so the problem remains unsolved. We need to make
sure the dialog stays visible *despite* the video pausing. Given that
there will always be more than one audio role, role switching will
always be a possibility, so we seem to have two options. The first is to
switch the role as usual, but persist the alert referring to a role that
the volume buttons are no longer controlling; but that would be
incoherent. The other is to delay any role change for as long as the
dialog is up. Specification updated.


** Description changed:

  When having a wired headset connected to the device, video playback
  keeps on being paused as soon as playback is started. Looks like some
  snap-decision notification is shown, but it's too short time to read
  what it actually says because it disappears again when the playback
  stops again.
+ 
+ : "So that both buttons do what
+ you expect and the dialog does not disappear unexpectedly, any role
+ change should be postponed as long as the dialog is up."

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Title:
  Cannot play videos when a wired headphone is connected

Status in Canonical System Image:
  Confirmed
Status in The Sound Menu:
  New
Status in mediaplayer-app package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  When having a wired headset connected to the device, video playback
  keeps on being paused as soon as playback is started. Looks like some
  snap-decision notification is shown, but it's too short time to read
  what it actually says because it disappears again when the playback
  stops again.

  : "So that both buttons do what
  you expect and the dialog does not disappear unexpectedly, any role
  change should be postponed as long as the dialog is up."

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1504065] Re: Cannot play videos when a wired headphone is connected

[Michał Sawicz]

IMO the high volume snap should not go away just because the video got
paused. For this, indicator-sound has everything it needs in its hands.
The headphones + playback + high volume should be a trigger for the
dialog, not a state.

The correct workflow in this case is, IMO:
- user presses volume up
- sound indicator triggers the high volume warning without changing volume
- video gets paused, because you can't see it (at least on the phone with 
current design)
\ - user cancels the dialog
  - volume level remains
\ - user accepts the dialog
  - volume is increased
- media player gets focused
- playback should resume (?)

Whether that's universally true for all dialogs, like Matthew pointed
out - maybe not. We currently have no way of discerning which dialog
should cause that, and which should not.

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Title:
  Cannot play videos when a wired headphone is connected

Status in Canonical System Image:
  Confirmed
Status in The Sound Menu:
  New
Status in mediaplayer-app package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  When having a wired headset connected to the device, video playback
  keeps on being paused as soon as playback is started. Looks like some
  snap-decision notification is shown, but it's too short time to read
  what it actually says because it disappears again when the playback
  stops again.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1504065] Re: Cannot play videos when a wired headphone is connected

[Pat McGowan]

@michael this is actually a legal requirement we implemented for bug #1373404 
and defined at 
https://wiki.ubuntu.com/Sound#High_volume_limits_and_warnings

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Title:
  Cannot play videos when a wired headphone is connected

Status in Canonical System Image:
  Confirmed
Status in The Sound Menu:
  New
Status in mediaplayer-app package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  When having a wired headset connected to the device, video playback
  keeps on being paused as soon as playback is started. Looks like some
  snap-decision notification is shown, but it's too short time to read
  what it actually says because it disappears again when the playback
  stops again.

  : "So that both buttons do what
  you expect and the dialog does not disappear unexpectedly, any role
  change should be postponed as long as the dialog is up."

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1504065/+subscriptions

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[Touch-packages] [Bug 1504065] Re: Cannot play videos when a wired headphone is connected

[Michael Zanetti]

From: http://eur-lex.europa.eu/legal-
content/EN/TXT/HTML/?uri=CELEX:32009D0490=1

"Personal music players shall provide adequate warnings on the risks
involved in using the device and to the ways of avoiding them and
information to users in cases where exposure poses a risk of hearing
damage."

IANAL, but 1 warning text and some alerting color for the volume
progress bar seems adequate to me and for all the other music player
manufacturers too. Since that law passed in 2009 I haven't ever had to
confirm an intrusive popup somewhere. If possible, I would probably
still consider getting rid of the focus stealing popup altogether.

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Title:
  Cannot play videos when a wired headphone is connected

Status in Canonical System Image:
  Confirmed
Status in The Sound Menu:
  New
Status in mediaplayer-app package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  When having a wired headset connected to the device, video playback
  keeps on being paused as soon as playback is started. Looks like some
  snap-decision notification is shown, but it's too short time to read
  what it actually says because it disappears again when the playback
  stops again.

  : "So that both buttons do what
  you expect and the dialog does not disappear unexpectedly, any role
  change should be postponed as long as the dialog is up."

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1504065] Re: Cannot play videos when a wired headphone is connected

[Bill Filler]

I'm bumping this to critical as you literally cannot play a video with
the headphones on. The app is responding to active/inactive signals and
is getting an inactive signal when the high volume dialog is being
displayed, which causes it to pause. This dialog needs to

1) stay on top of the video so the user can press ok
2) not cause an inactive signal to go to the app. 

** Changed in: mediaplayer-app (Ubuntu)
 Assignee: (unassigned) => Arthur Mello (artmello)

** Changed in: canonical-devices-system-image
   Importance: High => Critical

** Changed in: unity8 (Ubuntu)
   Importance: Undecided => Critical

** Changed in: unity8 (Ubuntu)
 Assignee: (unassigned) => Michał Sawicz (saviq)

** Changed in: mediaplayer-app (Ubuntu)
   Importance: High => Critical

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Title:
  Cannot play videos when a wired headphone is connected

Status in Canonical System Image:
  Confirmed
Status in The Sound Menu:
  New
Status in mediaplayer-app package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  When having a wired headset connected to the device, video playback
  keeps on being paused as soon as playback is started. Looks like some
  snap-decision notification is shown, but it's too short time to read
  what it actually says because it disappears again when the playback
  stops again.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1504065/+subscriptions

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[Touch-packages] [Bug 1504065] Re: Cannot play videos when a wired headphone is connected

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: unity8 (Ubuntu)
   Status: New => Confirmed

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Title:
  Cannot play videos when a wired headphone is connected

Status in Canonical System Image:
  New
Status in The Sound Menu:
  New
Status in mediaplayer-app package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  When having a wired headset connected to the device, video playback
  keeps on being paused as soon as playback is started. Looks like some
  snap-decision notification is shown, but it's too short time to read
  what it actually says because it disappears again when the playback
  stops again.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1504065] Re: Cannot play videos when a wired headphone is connected

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: mediaplayer-app (Ubuntu)
   Status: New => Confirmed

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Title:
  Cannot play videos when a wired headphone is connected

Status in Canonical System Image:
  New
Status in The Sound Menu:
  New
Status in mediaplayer-app package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  When having a wired headset connected to the device, video playback
  keeps on being paused as soon as playback is started. Looks like some
  snap-decision notification is shown, but it's too short time to read
  what it actually says because it disappears again when the playback
  stops again.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1504065] Re: Cannot play videos when a wired headphone is connected

[Sebastien Bacher]

Confirmed here on a bq device with ota8 while trying to reproduce bug
#1502756, if the notification is displayed it goes in a fight with the
player and prevent you playing the video.

It might be worth getting on the next ota list because it makes it quite
difficult to play a video with a headphone, which is a think
commuters/travelers do often

** Project changed: mediaplayer-app => mediaplayer-app (Ubuntu)

** Also affects: mediaplayer-app
   Importance: Undecided
   Status: New

** No longer affects: mediaplayer-app

** Also affects: canonical-devices-system-image
   Importance: Undecided
   Status: New

** Changed in: mediaplayer-app (Ubuntu)
   Importance: Undecided => High

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Title:
  Cannot play videos when a wired headphone is connected

Status in Canonical System Image:
  New
Status in The Sound Menu:
  New
Status in mediaplayer-app package in Ubuntu:
  New
Status in unity8 package in Ubuntu:
  New

Bug description:
  When having a wired headset connected to the device, video playback
  keeps on being paused as soon as playback is started. Looks like some
  snap-decision notification is shown, but it's too short time to read
  what it actually says because it disappears again when the playback
  stops again.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1504065] Re: Cannot play videos when a wired headphone is connected

[Pat McGowan]

** Changed in: canonical-devices-system-image
   Importance: Undecided => High

** Changed in: canonical-devices-system-image
   Status: New => Confirmed

** Changed in: canonical-devices-system-image
Milestone: None => ww02-2016

** Changed in: canonical-devices-system-image
 Assignee: (unassigned) => kevin gunn (kgunn72)

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Title:
  Cannot play videos when a wired headphone is connected

Status in Canonical System Image:
  Confirmed
Status in The Sound Menu:
  New
Status in mediaplayer-app package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  When having a wired headset connected to the device, video playback
  keeps on being paused as soon as playback is started. Looks like some
  snap-decision notification is shown, but it's too short time to read
  what it actually says because it disappears again when the playback
  stops again.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1504065] Re: Cannot play videos when a wired headphone is connected

[Matthew Paul Thomas]

To expand on Michał's hypothesis...

1. You connect a headset for which the remembered "alert" volume < 85 dBA, but 
"multimedia" volume > 85 dBA.
2. You start playing a video, so the active audio output role switches from 
"alert" to "multimedia".
3. Since the "multimedia" volume > 85 dBA, the snap decision appears.
4. Since the video has lost focus, it stops playing.
5. Since the video has stopped playing, the active role switches back to 
"alert".
6. Since the active audio output role is no longer one with volume > 85 dBA, 
the snap decision disappears.
7. You're left with nothing but a paused video.

If so, there are a few possible solutions, not mutually exclusive...

(1) Perhaps Ubuntu should clamp all restored volumes to 85 dBA? But that
might be annoying if you accidentally unplugged a headset for a couple
of seconds, plugged it back in, and had to re-amp the volume.

(2, 5) This particular symptom might be suppressed by merging "alert"
and "multimedia", though it might still occur while bug 1485522 is
unfixed (apps being allowed to override the system-set multimedia
volume). Even if that was fixed too, though, you might get a similar
problem if, for example, you had set the "alarm" volume to be greater
than 85 dBA. Either the volume warning snap decision would suppress the
alarm snap decision, and would immediately disappear because the alarm
was no longer playing; or the volume warning wouldn't appear at all,
because it couldn't appear until the alarm stopped, at which point it
would no longer apply.

(4) It might be reasonable to pause video playback when a dialog appears
in *some* cases -- for example, incoming call, alarm, or timer done. I
doubt this is always true, though -- probably not for volume warnings,
and certainly not for dialogs in general on a PC. Pause if you switch to
a different app, sure, but not merely for a dialog on top of the current
app.

(7) If video playback does pause for a dialog in general, maybe it
should resume when the dialog goes away. But that seems unlikely; if
loud music was interrupted by a 40-minute phone call, the call
unexpectedly disconnecting shouldn't cause the music to suddenly blare
in your ears. Anyway, changing that wouldn't fix this bug, it would just
make it even worse by turning it into an endless loop.

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Title:
  Cannot play videos when a wired headphone is connected

Status in The Sound Menu:
  New
Status in mediaplayer-app:
  New
Status in unity8 package in Ubuntu:
  New

Bug description:
  When having a wired headset connected to the device, video playback
  keeps on being paused as soon as playback is started. Looks like some
  snap-decision notification is shown, but it's too short time to read
  what it actually says because it disappears again when the playback
  stops again.

To manage notifications about this bug go to:
https://bugs.launchpad.net/indicator-sound/+bug/1504065/+subscriptions

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[Touch-packages] [Bug 1504065] Re: Cannot play videos when a wired headphone is connected

[Michał Sawicz]

** Also affects: mediaplayer-app
   Importance: Undecided
   Status: New

** Also affects: unity8 (Ubuntu)
   Importance: Undecided
   Status: New

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Title:
  Cannot play videos when a wired headphone is connected

Status in The Sound Menu:
  New
Status in mediaplayer-app:
  New
Status in unity8 package in Ubuntu:
  New

Bug description:
  When having a wired headset connected to the device, video playback
  keeps on being paused as soon as playback is started. Looks like some
  snap-decision notification is shown, but it's too short time to read
  what it actually says because it disappears again when the playback
  stops again.

To manage notifications about this bug go to:
https://bugs.launchpad.net/indicator-sound/+bug/1504065/+subscriptions

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[Touch-packages] [Bug 1504065] Re: Cannot play videos when a wired headphone is connected

[Michael Zanetti]

rc-proposed. reproduced the issue on flo and krillin

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Title:
  Cannot play videos when a wired headphone is connected

Status in The Sound Menu:
  New
Status in mediaplayer-app:
  New
Status in unity8 package in Ubuntu:
  New

Bug description:
  When having a wired headset connected to the device, video playback
  keeps on being paused as soon as playback is started. Looks like some
  snap-decision notification is shown, but it's too short time to read
  what it actually says because it disappears again when the playback
  stops again.

To manage notifications about this bug go to:
https://bugs.launchpad.net/indicator-sound/+bug/1504065/+subscriptions

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[Touch-packages] [Bug 1504065] Re: Cannot play videos when a wired headphone is connected

[Jim Hodapp]

What device and version of Ubuntu Touch are you using?

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https://bugs.launchpad.net/bugs/1504065

Title:
  Cannot play videos when a wired headphone is connected

Status in The Sound Menu:
  New
Status in mediaplayer-app:
  New
Status in unity8 package in Ubuntu:
  New

Bug description:
  When having a wired headset connected to the device, video playback
  keeps on being paused as soon as playback is started. Looks like some
  snap-decision notification is shown, but it's too short time to read
  what it actually says because it disappears again when the playback
  stops again.

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[Touch-packages] [Bug 1504065] Re: Cannot play videos when a wired headphone is connected

[Michael Zanetti]

The build numbers are completely useless as they are independent per
channel & device. Just flash the latest rc-proposed on any device of
your choice and see this happening

Here's the build number for my krillin in case you still think they're
useful: 146

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to unity8 in Ubuntu.
https://bugs.launchpad.net/bugs/1504065

Title:
  Cannot play videos when a wired headphone is connected

Status in The Sound Menu:
  New
Status in mediaplayer-app:
  New
Status in unity8 package in Ubuntu:
  New

Bug description:
  When having a wired headset connected to the device, video playback
  keeps on being paused as soon as playback is started. Looks like some
  snap-decision notification is shown, but it's too short time to read
  what it actually says because it disappears again when the playback
  stops again.

To manage notifications about this bug go to:
https://bugs.launchpad.net/indicator-sound/+bug/1504065/+subscriptions

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[Touch-packages] [Bug 1504065] Re: Cannot play videos when a wired headphone is connected

[Jim Hodapp]

Thanks, how about the build numbers for each?

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to unity8 in Ubuntu.
https://bugs.launchpad.net/bugs/1504065

Title:
  Cannot play videos when a wired headphone is connected

Status in The Sound Menu:
  New
Status in mediaplayer-app:
  New
Status in unity8 package in Ubuntu:
  New

Bug description:
  When having a wired headset connected to the device, video playback
  keeps on being paused as soon as playback is started. Looks like some
  snap-decision notification is shown, but it's too short time to read
  what it actually says because it disappears again when the playback
  stops again.

To manage notifications about this bug go to:
https://bugs.launchpad.net/indicator-sound/+bug/1504065/+subscriptions

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[Touch-packages] [Bug 1504065] Re: Cannot play videos when a wired headphone is connected

[Jim Hodapp]

They're useful for me as I'll make sure to flash that exact version on
that same device. Thanks for reporting the bug.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to unity8 in Ubuntu.
https://bugs.launchpad.net/bugs/1504065

Title:
  Cannot play videos when a wired headphone is connected

Status in The Sound Menu:
  New
Status in mediaplayer-app:
  New
Status in unity8 package in Ubuntu:
  New

Bug description:
  When having a wired headset connected to the device, video playback
  keeps on being paused as soon as playback is started. Looks like some
  snap-decision notification is shown, but it's too short time to read
  what it actually says because it disappears again when the playback
  stops again.

To manage notifications about this bug go to:
https://bugs.launchpad.net/indicator-sound/+bug/1504065/+subscriptions

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