[Touch-packages] [Bug 1507668] Re: Ubuntu One account deleted after OTA-7 upgrade
Reopening since I just lost my account without apparent reason. I would expect if there was an expired token or other issue it would prompt to re-enable the account and not delete it. ** Changed in: canonical-devices-system-image Importance: Undecided => Medium ** Changed in: canonical-devices-system-image Status: Incomplete => Confirmed ** Changed in: canonical-devices-system-image Assignee: (unassigned) => Alejandro J. Cura (alecu) ** Changed in: ubuntuone-credentials (Ubuntu) Status: Expired => New ** Summary changed: - Ubuntu One account deleted after OTA-7 upgrade + Ubuntu One account deleted -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to ubuntuone-credentials in Ubuntu. https://bugs.launchpad.net/bugs/1507668 Title: Ubuntu One account deleted Status in Canonical System Image: Confirmed Status in ubuntuone-credentials package in Ubuntu: New Bug description: Hi, Since i upgraded my phone with OTA-7, my Ubuntu account is deleted systematically when i'm trying to install a new application (like Dekko). Phone : Meizu MX4 Ubuntu Edition OS : Ubuntu 15.04 (r6) Last update date : 2015-10-19 Steps to reproduce the bug : 1. Add an Ubuntu One account in Accounts 2. Open Ubuntu Store 3. Choose an application to install 4. Click on install button 5. The store demand an Ubuntu One account 6. Check your accounts, your Ubuntu One account has been deleted To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1507668/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1507668] Re: Ubuntu One account deleted after OTA-7 upgrade
[Expired for ubuntuone-credentials (Ubuntu) because there has been no activity for 60 days.] ** Changed in: ubuntuone-credentials (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to ubuntuone-credentials in Ubuntu. https://bugs.launchpad.net/bugs/1507668 Title: Ubuntu One account deleted after OTA-7 upgrade Status in Canonical System Image: Incomplete Status in ubuntuone-credentials package in Ubuntu: Expired Bug description: Hi, Since i upgraded my phone with OTA-7, my Ubuntu account is deleted systematically when i'm trying to install a new application (like Dekko). Phone : Meizu MX4 Ubuntu Edition OS : Ubuntu 15.04 (r6) Last update date : 2015-10-19 Steps to reproduce the bug : 1. Add an Ubuntu One account in Accounts 2. Open Ubuntu Store 3. Choose an application to install 4. Click on install button 5. The store demand an Ubuntu One account 6. Check your accounts, your Ubuntu One account has been deleted To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1507668/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1507668] Re: Ubuntu One account deleted after OTA-7 upgrade
i have same problem with my phone -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to ubuntuone-credentials in Ubuntu. https://bugs.launchpad.net/bugs/1507668 Title: Ubuntu One account deleted after OTA-7 upgrade Status in Canonical System Image: Incomplete Status in ubuntuone-credentials package in Ubuntu: Incomplete Bug description: Hi, Since i upgraded my phone with OTA-7, my Ubuntu account is deleted systematically when i'm trying to install a new application (like Dekko). Phone : Meizu MX4 Ubuntu Edition OS : Ubuntu 15.04 (r6) Last update date : 2015-10-19 Steps to reproduce the bug : 1. Add an Ubuntu One account in Accounts 2. Open Ubuntu Store 3. Choose an application to install 4. Click on install button 5. The store demand an Ubuntu One account 6. Check your accounts, your Ubuntu One account has been deleted To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1507668/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1507668] Re: Ubuntu One account deleted after OTA-7 upgrade
There was a similar bug about a year ago, where u1-credentials was reacting to an account error condition by removing the account in question. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to ubuntuone-credentials in Ubuntu. https://bugs.launchpad.net/bugs/1507668 Title: Ubuntu One account deleted after OTA-7 upgrade Status in Canonical System Image: Incomplete Status in ubuntuone-credentials package in Ubuntu: Incomplete Bug description: Hi, Since i upgraded my phone with OTA-7, my Ubuntu account is deleted systematically when i'm trying to install a new application (like Dekko). Phone : Meizu MX4 Ubuntu Edition OS : Ubuntu 15.04 (r6) Last update date : 2015-10-19 Steps to reproduce the bug : 1. Add an Ubuntu One account in Accounts 2. Open Ubuntu Store 3. Choose an application to install 4. Click on install button 5. The store demand an Ubuntu One account 6. Check your accounts, your Ubuntu One account has been deleted To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1507668/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1507668] Re: Ubuntu One account deleted after OTA-7 upgrade
Can you provide any additional details, we cannot reproduce this. Did you verify the account was added before going to the store? ** Changed in: canonical-devices-system-image Status: New => Incomplete ** Changed in: ubuntuone-credentials (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to ubuntuone-credentials in Ubuntu. https://bugs.launchpad.net/bugs/1507668 Title: Ubuntu One account deleted after OTA-7 upgrade Status in Canonical System Image: Incomplete Status in ubuntuone-credentials package in Ubuntu: Incomplete Bug description: Hi, Since i upgraded my phone with OTA-7, my Ubuntu account is deleted systematically when i'm trying to install a new application (like Dekko). Phone : Meizu MX4 Ubuntu Edition OS : Ubuntu 15.04 (r6) Last update date : 2015-10-19 Steps to reproduce the bug : 1. Add an Ubuntu One account in Accounts 2. Open Ubuntu Store 3. Choose an application to install 4. Click on install button 5. The store demand an Ubuntu One account 6. Check your accounts, your Ubuntu One account has been deleted To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1507668/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1507668] Re: Ubuntu One account deleted after OTA-7 upgrade
We never delete accounts; the most likely candidate is ubuntuone- credentials. ** Package changed: ubuntu-system-settings-online-accounts (Ubuntu) => ubuntuone-credentials (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to ubuntuone-credentials in Ubuntu. https://bugs.launchpad.net/bugs/1507668 Title: Ubuntu One account deleted after OTA-7 upgrade Status in Canonical System Image: New Status in ubuntuone-credentials package in Ubuntu: New Bug description: Hi, Since i upgraded my phone with OTA-7, my Ubuntu account is deleted systematically when i'm trying to install a new application (like Dekko). Phone : Meizu MX4 Ubuntu Edition OS : Ubuntu 15.04 (r6) Last update date : 2015-10-19 Steps to reproduce the bug : 1. Add an Ubuntu One account in Accounts 2. Open Ubuntu Store 3. Choose an application to install 4. Click on install button 5. The store demand an Ubuntu One account 6. Check your accounts, your Ubuntu One account has been deleted To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1507668/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1507668] Re: Ubuntu One account deleted after OTA-7 upgrade
Here some additional details : 1. My account was already here before the OTA-7 upgrade 2. My account was here too after the OTA-7 upgrade 3. When i'm trying to install a new app, i've got a error message from the store : "Authentication failed, please connect to your Ubuntu One account" 4. When the error is displayed on the store, my account is deleted in my Accounts. 5. When i try to add my account from the store, i'm redirected to the step 3 ... To be sure, i've done this : 1. I had deleted the token for my Ubuntu phone in my Ubuntu One account 2. I added my Ubuntu One account directly in my Accounts on the phone 3. I checked that a new token was generated in my Ubuntu One account (this part is OK) 4. I tried to install a new app 5. Same things, same error ... I tried to install 2 apps : Dekko and uDropCabin. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to ubuntuone-credentials in Ubuntu. https://bugs.launchpad.net/bugs/1507668 Title: Ubuntu One account deleted after OTA-7 upgrade Status in Canonical System Image: Incomplete Status in ubuntuone-credentials package in Ubuntu: Incomplete Bug description: Hi, Since i upgraded my phone with OTA-7, my Ubuntu account is deleted systematically when i'm trying to install a new application (like Dekko). Phone : Meizu MX4 Ubuntu Edition OS : Ubuntu 15.04 (r6) Last update date : 2015-10-19 Steps to reproduce the bug : 1. Add an Ubuntu One account in Accounts 2. Open Ubuntu Store 3. Choose an application to install 4. Click on install button 5. The store demand an Ubuntu One account 6. Check your accounts, your Ubuntu One account has been deleted To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1507668/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1507668] Re: Ubuntu One account deleted after OTA-7 upgrade
Not seeing the described behavior, maybe the account is special? 1. Fresh flash of --revision=-1 stable. 2. Establish account credentials, install an app in the store, reboot. 3. Initiate update to current in ubuntu-system-settings. 4. Install an app in the store. All appears well, need more detail. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to ubuntuone-credentials in Ubuntu. https://bugs.launchpad.net/bugs/1507668 Title: Ubuntu One account deleted after OTA-7 upgrade Status in Canonical System Image: Incomplete Status in ubuntuone-credentials package in Ubuntu: Incomplete Bug description: Hi, Since i upgraded my phone with OTA-7, my Ubuntu account is deleted systematically when i'm trying to install a new application (like Dekko). Phone : Meizu MX4 Ubuntu Edition OS : Ubuntu 15.04 (r6) Last update date : 2015-10-19 Steps to reproduce the bug : 1. Add an Ubuntu One account in Accounts 2. Open Ubuntu Store 3. Choose an application to install 4. Click on install button 5. The store demand an Ubuntu One account 6. Check your accounts, your Ubuntu One account has been deleted To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1507668/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1507668] Re: Ubuntu One account deleted after OTA-7 upgrade
After fresh flash and upgrade, all works well... You can close this ticket. Thanks for help. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to ubuntuone-credentials in Ubuntu. https://bugs.launchpad.net/bugs/1507668 Title: Ubuntu One account deleted after OTA-7 upgrade Status in Canonical System Image: Incomplete Status in ubuntuone-credentials package in Ubuntu: Incomplete Bug description: Hi, Since i upgraded my phone with OTA-7, my Ubuntu account is deleted systematically when i'm trying to install a new application (like Dekko). Phone : Meizu MX4 Ubuntu Edition OS : Ubuntu 15.04 (r6) Last update date : 2015-10-19 Steps to reproduce the bug : 1. Add an Ubuntu One account in Accounts 2. Open Ubuntu Store 3. Choose an application to install 4. Click on install button 5. The store demand an Ubuntu One account 6. Check your accounts, your Ubuntu One account has been deleted To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1507668/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1507668] Re: Ubuntu One account deleted after OTA-7 upgrade
** Also affects: ubuntu-system-settings-online-accounts (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to ubuntu-system-settings- online-accounts in Ubuntu. https://bugs.launchpad.net/bugs/1507668 Title: Ubuntu One account deleted after OTA-7 upgrade Status in Canonical System Image: New Status in ubuntu-system-settings-online-accounts package in Ubuntu: New Bug description: Hi, Since i upgraded my phone with OTA-7, my Ubuntu account is deleted systematically when i'm trying to install a new application (like Dekko). Phone : Meizu MX4 Ubuntu Edition OS : Ubuntu 15.04 (r6) Last update date : 2015-10-19 Steps to reproduce the bug : 1. Add an Ubuntu One account in Accounts 2. Open Ubuntu Store 3. Choose an application to install 4. Click on install button 5. The store demand an Ubuntu One account 6. Check your accounts, your Ubuntu One account has been deleted To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1507668/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
