[Touch-packages] [Bug 1511148] Re: no sound at all on toshiba portege r500-12p
UPDATE: Problem solved. i tested several big distros the last days and weeks on that toshiba r500 12p notebook / netbook without any luck or sound. so today i decided to temporarily reinstall windows 7 to try out sound there and see if i can unlock or unmute the sound. even with the original sound drivers for win7 the sound remained SILENT, just as within linux. so i did another google search for that problem, but excluded linux and there i found some threads on several forums that had just the same problem. on one thread i found the following link to some toshiba tool for windows, that is supposed to "unmute" or "disable mute" on the soundcard. Sound Utility to Turn Mute Off |http://support.toshiba.com/support/viewContentDetail?contentId=1671893=true i dont know what exactly this tool does and where, but it worked!! installed, runned, rebootet and there where sound again under windows. next i installed debian 8 again and STILL SOUND at last. so it seems the problem is relative common with lots of toshiba notebooks. however...what is strange, i have been unable to unlock/unmute any soundcard from linux using pamixer or pavucontrol . all devices and channels where unmuted and maxed volume. so to me it sems there must be another "mute" switch somewhere else, where the linux tools dont reach for. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1511148 Title: no sound at all on toshiba portege r500-12p Status in alsa-driver package in Ubuntu: New Bug description: small toshiba notebook portege r500-12p Model PPR50E-06W09QGR alsamixer app shows a sound card, all chanels enabled. notebook got a rotary encoder volume wheel that seems to be supported by linux, since the volume popup/overlay pops up if used. but there is no sound at all. never. same on ubuntu 15.05 and 14.04lts didnt found any help or solution on the net yet. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.13.0-66.108-generic 3.13.11-ckt27 Uname: Linux 3.13.0-66-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 1419 F lxpanel Date: Thu Oct 29 00:14:37 2015 InstallationDate: Installed on 2015-10-28 (0 days ago) InstallationMedia: Ubuntu "Trusty" - Build amd64 LIVE Binary 20141224-10:35 PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/04/2008 dmi.bios.vendor: TOSHIBA dmi.bios.version: Version 1.60 dmi.board.name: Portable PC dmi.board.vendor: TOSHIBA dmi.board.version: Version A0 dmi.chassis.asset.tag: 00 dmi.chassis.type: 10 dmi.chassis.vendor: TOSHIBA dmi.chassis.version: Version 1.0 dmi.modalias: dmi:bvnTOSHIBA:bvrVersion1.60:bd03/04/2008:svnTOSHIBA:pnPORTEGER500:pvrPPR50E-06W09QGR:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0: dmi.product.name: PORTEGE R500 dmi.product.version: PPR50E-06W09QGR dmi.sys.vendor: TOSHIBA To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1511148/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1511148] Re: no sound at all on toshiba portege r500-12p
i dont know what you are talking about. the volume knob i am talking about is a physical controll wheel on the toshiba portege R500-12P Model PPR50E-06W09QGR notebook or netbook. in the meanwhile since my report i tested MANY more linux distros. ubuntu up to 16, mint, arch, debian 8 . If the distro came up to life on it, ALWAYS the Audio remains silence. BUT...it was seen that the internal microphone works, since graphical mixer show inbound VU levels on the internal mic. however still any distro fails on the sound output. neither through speaker nor headphones. today im running debian 8. behaves just the same as ubuntu. ### i found some entries in /var/log/syslog Sep 5 13:56:27 toshi kernel: [4.534998] sound hdaudioC0D0: ALC262: SKU not ready 0x598301f0 Sep 5 13:56:27 toshi kernel: [4.535195] sound hdaudioC0D0: autoconfig: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker Sep 5 13:56:27 toshi kernel: [4.535200] sound hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0) Sep 5 13:56:27 toshi kernel: [4.535205] sound hdaudioC0D0:hp_outs=1 (0x15/0x0/0x0/0x0/0x0) Sep 5 13:56:27 toshi kernel: [4.535208] sound hdaudioC0D0:mono: mono_out=0x0 Sep 5 13:56:27 toshi kernel: [4.535212] sound hdaudioC0D0:inputs: Sep 5 13:56:27 toshi kernel: [4.535216] sound hdaudioC0D0: Internal Mic=0x19 Sep 5 13:56:27 toshi kernel: [4.535220] sound hdaudioC0D0: Mic=0x18 Sep 5 13:56:27 toshi kernel: [4.542200] input: HDA Digital PCBeep as /devices/pci:00/:00:1b.0/sound/card0/hdaudioC0D0/input10 Sep 5 13:56:27 toshi kernel: [4.543435] input: HDA Intel Mic as /devices/pci:00/:00:1b.0/sound/card0/input11 Sep 5 13:56:27 toshi kernel: [4.543709] input: HDA Intel Headphone as /devices/pci:00/:00:1b.0/sound/card0/input12 ### here is output of my lspci -v: root@toshi:/home/user# lspci -v 00:00.0 Host bridge: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub (rev 03) Subsystem: Toshiba America Info Systems Device 0001 Flags: bus master, fast devsel, latency 0 Capabilities: [e0] Vendor Specific Information: Len=09 Kernel driver in use: agpgart-intel 00:02.0 VGA compatible controller: Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller (rev 03) (prog-if 00 [VGA controller]) Subsystem: Toshiba America Info Systems Device 0022 Flags: bus master, fast devsel, latency 0, IRQ 16 Memory at ffc8 (32-bit, non-prefetchable) [size=512K] I/O ports at cff8 [size=8] Memory at e000 (32-bit, prefetchable) [size=256M] Memory at ffc4 (32-bit, non-prefetchable) [size=256K] Expansion ROM at [disabled] Capabilities: [90] MSI: Enable- Count=1/1 Maskable- 64bit- Capabilities: [d0] Power Management version 2 Kernel driver in use: i915 00:02.1 Display controller: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller (rev 03) Subsystem: Toshiba America Info Systems Device 0022 Flags: fast devsel Memory at 8a00 (32-bit, non-prefetchable) [disabled] [size=512K] Capabilities: [d0] Power Management version 2 00:1b.0 Audio device: Intel Corporation NM10/ICH7 Family High Definition Audio Controller (rev 02) Subsystem: Toshiba America Info Systems Device 0001 Flags: bus master, fast devsel, latency 0, IRQ 45 Memory at 8a08 (64-bit, non-prefetchable) [size=16K] Capabilities: [50] Power Management version 2 Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+ Capabilities: [70] Express Root Complex Integrated Endpoint, MSI 00 Capabilities: [100] Virtual Channel Capabilities: [130] Root Complex Link Kernel driver in use: snd_hda_intel 00:1c.0 PCI bridge: Intel Corporation NM10/ICH7 Family PCI Express Port 1 (rev 02) (prog-if 00 [Normal decode]) Flags: bus master, fast devsel, latency 0 Bus: primary=00, secondary=01, subordinate=01, sec-latency=0 I/O behind bridge: b000-bfff Memory behind bridge: ff90-ff9f Capabilities: [40] Express Root Port (Slot-), MSI 00 Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit- Capabilities: [90] Subsystem: Toshiba America Info Systems Device 0001 Capabilities: [a0] Power Management version 2 Capabilities: [100] Virtual Channel Capabilities: [180] Root Complex Link Kernel driver in use: pcieport 00:1c.2 PCI bridge: Intel Corporation NM10/ICH7 Family PCI Express Port 3 (rev 02) (prog-if 00 [Normal decode]) Flags: bus master, fast devsel, latency 0 Bus: primary=00, secondary=02, subordinate=02, sec-latency=0 Memory behind bridge: ff80-ff8f
[Touch-packages] [Bug 1511148] Re: no sound at all on toshiba portege r500-12p
** Attachment added: "this is the DSDT of this toshiba notebook running debian 8" https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1511148/+attachment/4734931/+files/DSDT -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1511148 Title: no sound at all on toshiba portege r500-12p Status in alsa-driver package in Ubuntu: New Bug description: small toshiba notebook portege r500-12p Model PPR50E-06W09QGR alsamixer app shows a sound card, all chanels enabled. notebook got a rotary encoder volume wheel that seems to be supported by linux, since the volume popup/overlay pops up if used. but there is no sound at all. never. same on ubuntu 15.05 and 14.04lts didnt found any help or solution on the net yet. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.13.0-66.108-generic 3.13.11-ckt27 Uname: Linux 3.13.0-66-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 1419 F lxpanel Date: Thu Oct 29 00:14:37 2015 InstallationDate: Installed on 2015-10-28 (0 days ago) InstallationMedia: Ubuntu "Trusty" - Build amd64 LIVE Binary 20141224-10:35 PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/04/2008 dmi.bios.vendor: TOSHIBA dmi.bios.version: Version 1.60 dmi.board.name: Portable PC dmi.board.vendor: TOSHIBA dmi.board.version: Version A0 dmi.chassis.asset.tag: 00 dmi.chassis.type: 10 dmi.chassis.vendor: TOSHIBA dmi.chassis.version: Version 1.0 dmi.modalias: dmi:bvnTOSHIBA:bvrVersion1.60:bd03/04/2008:svnTOSHIBA:pnPORTEGER500:pvrPPR50E-06W09QGR:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0: dmi.product.name: PORTEGE R500 dmi.product.version: PPR50E-06W09QGR dmi.sys.vendor: TOSHIBA To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1511148/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1511148] Re: no sound at all on toshiba portege r500-12p
Node 0x21 [Volume Knob Widget] wcaps 0x600080: Mono Volume-Knob: delta=0, steps=32, direct=0, val=64 Unsolicited: tag=00, enabled=0 Connection: 0 volume knob seem not enabled do you mean thr driver enable volume knob in previous version ? https://bugzilla.kernel.org/enter_bug.cgi?product=Drivers you need to file upstream bug report if it is a regression -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1511148 Title: no sound at all on toshiba portege r500-12p Status in alsa-driver package in Ubuntu: New Bug description: small toshiba notebook portege r500-12p Model PPR50E-06W09QGR alsamixer app shows a sound card, all chanels enabled. notebook got a rotary encoder volume wheel that seems to be supported by linux, since the volume popup/overlay pops up if used. but there is no sound at all. never. same on ubuntu 15.05 and 14.04lts didnt found any help or solution on the net yet. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.13.0-66.108-generic 3.13.11-ckt27 Uname: Linux 3.13.0-66-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 1419 F lxpanel Date: Thu Oct 29 00:14:37 2015 InstallationDate: Installed on 2015-10-28 (0 days ago) InstallationMedia: Ubuntu "Trusty" - Build amd64 LIVE Binary 20141224-10:35 PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/04/2008 dmi.bios.vendor: TOSHIBA dmi.bios.version: Version 1.60 dmi.board.name: Portable PC dmi.board.vendor: TOSHIBA dmi.board.version: Version A0 dmi.chassis.asset.tag: 00 dmi.chassis.type: 10 dmi.chassis.vendor: TOSHIBA dmi.chassis.version: Version 1.0 dmi.modalias: dmi:bvnTOSHIBA:bvrVersion1.60:bd03/04/2008:svnTOSHIBA:pnPORTEGER500:pvrPPR50E-06W09QGR:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0: dmi.product.name: PORTEGE R500 dmi.product.version: PPR50E-06W09QGR dmi.sys.vendor: TOSHIBA To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1511148/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
