Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: cups (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1528965
Title:
"systemctl restart cups.service" hangs
Status in cups package in Ubuntu:
Confirmed
Bug description:
Being stuck at a print job `sudo systemctl restart cups.service`
doesn't show any progress for 30 minutes.
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: cups 2.1.0-4ubuntu3
Uname: Linux 4.3.3-040303-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
CupsErrorLog:
CurrentDesktop: Unity
Date: Wed Dec 23 23:09:06 2015
InstallationDate: Installed on 2015-12-12 (11 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
Lpstat:
device for Hewlett-Packard-HP-Color-LaserJet-MFP-M476dn_(Netzwerk):
hp:/net/HP_Color_LaserJet_MFP_M476dn?ip=192.168.179.42
device for Hewlett-Packard-HP-Color-LaserJet-MFP-M476dn_(USB):
hp:/usb/HP_Color_LaserJet_MFP_M476dn?serial=CNB8H415Z5
MachineType: LENOVO 20221
Papersize: a4
PpdFiles:
Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/Hewlett-Packard-HP-Color-LaserJet-MFP-M476dn_(Netzwerk).ppd',
'/etc/cups/ppd/Hewlett-Packard-HP-Color-LaserJet-MFP-M476dn_(USB).ppd'] failed
with exit code 2: grep:
/etc/cups/ppd/Hewlett-Packard-HP-Color-LaserJet-MFP-M476dn_(Netzwerk).ppd:
Keine Berechtigung
grep: /etc/cups/ppd/Hewlett-Packard-HP-Color-LaserJet-MFP-M476dn_(USB).ppd:
Keine Berechtigung
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.3.3-040303-generic
root=UUID=791b47e7-915d-4d5a-bce0-d7e9b660a2ab ro
rootflags=subvol=ubuntu-main-root
SourcePackage: cups
UdevLog: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden:
'/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/12/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 71CN51WW(V1.21)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: INVALID
dmi.board.vendor: LENOVO
dmi.board.version: 31900003WIN8 STD MLT
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo IdeaPad Z500 Touch
dmi.modalias:
dmi:bvnLENOVO:bvr71CN51WW(V1.21):bd07/12/2013:svnLENOVO:pn20221:pvrLenovoIdeaPadZ500Touch:rvnLENOVO:rnINVALID:rvr31900003WIN8STDMLT:cvnLENOVO:ct10:cvrLenovoIdeaPadZ500Touch:
dmi.product.name: 20221
dmi.product.version: Lenovo IdeaPad Z500 Touch
dmi.sys.vendor: LENOVO
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