[Touch-packages] [Bug 1582309] Re: Example e-mail address is pointless

[Rodney Dawes]

** Changed in: ubuntuone-credentials (Ubuntu)
 Assignee: Rodney Dawes (dobey) => (unassigned)

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Title:
  Example e-mail address is pointless

Status in pay-service package in Ubuntu:
  Triaged
Status in ubuntuone-credentials package in Ubuntu:
  Triaged

Bug description:
  Ubuntu 15.04 r323

  0. Remove your Ubuntu One account if you have one set up already.
  1. In System Settings, choose “Accounts” > “Ubuntu One”.

  What you see: A dialog with an e-mail address field containing placeholder 
text:
  “example: u...@ubuntu.com”

  What you should see: No such placeholder text.

  Placeholder text is a bad idea in general, because it’s easily confused with 
actual field contents, because you can’t check it once you’ve entered anything, 
and because it can make the field look disabled.
  
  

  And this placeholder text is particularly bad because it doesn’t tell
  anyone anything they don’t already know (nobody will not understand
  what an “e-mail address” is, but become enlightened when they see
  “example: u...@ubuntu.com”), and because it’s present only for the
  e-mail address field and not the password field, strengthening the
  impression that it is actual field contents.

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[Touch-packages] [Bug 1582309] Re: Example e-mail address is pointless

[Rodney Dawes]

** Also affects: pay-service (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: pay-service (Ubuntu)
   Status: New => Triaged

** Changed in: ubuntuone-credentials (Ubuntu)
   Status: In Progress => Triaged

** Changed in: pay-service (Ubuntu)
   Importance: Undecided => High

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to ubuntuone-credentials in
Ubuntu.
https://bugs.launchpad.net/bugs/1582309

Title:
  Example e-mail address is pointless

Status in pay-service package in Ubuntu:
  Triaged
Status in ubuntuone-credentials package in Ubuntu:
  Triaged

Bug description:
  Ubuntu 15.04 r323

  0. Remove your Ubuntu One account if you have one set up already.
  1. In System Settings, choose “Accounts” > “Ubuntu One”.

  What you see: A dialog with an e-mail address field containing placeholder 
text:
  “example: u...@ubuntu.com”

  What you should see: No such placeholder text.

  Placeholder text is a bad idea in general, because it’s easily confused with 
actual field contents, because you can’t check it once you’ve entered anything, 
and because it can make the field look disabled.
  
  

  And this placeholder text is particularly bad because it doesn’t tell
  anyone anything they don’t already know (nobody will not understand
  what an “e-mail address” is, but become enlightened when they see
  “example: u...@ubuntu.com”), and because it’s present only for the
  e-mail address field and not the password field, strengthening the
  impression that it is actual field contents.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/pay-service/+bug/1582309/+subscriptions

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[Touch-packages] [Bug 1582309] Re: Example e-mail address is pointless

[Matthew Paul Thomas]

For the reasons cited above, I think we shouldn’t use placeholder text
for any field, except when we’re extremely short on space *and* text is
vital to understand the field. The former is never the case in a
scrollable dialog like this one: we can use a label and/or a caption
instead.

I doubt any of those placeholders improve understanding except for “At
least 8 characters”. That should be a caption below the field instead
(with the benefit that it could turn the error color if you unfocused
the field non-empty without satisfying the requirement).

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to ubuntuone-credentials in
Ubuntu.
https://bugs.launchpad.net/bugs/1582309

Title:
  Example e-mail address is pointless

Status in ubuntuone-credentials package in Ubuntu:
  In Progress

Bug description:
  Ubuntu 15.04 r323

  0. Remove your Ubuntu One account if you have one set up already.
  1. In System Settings, choose “Accounts” > “Ubuntu One”.

  What you see: A dialog with an e-mail address field containing placeholder 
text:
  “example: u...@ubuntu.com”

  What you should see: No such placeholder text.

  Placeholder text is a bad idea in general, because it’s easily confused with 
actual field contents, because you can’t check it once you’ve entered anything, 
and because it can make the field look disabled.
  
  

  And this placeholder text is particularly bad because it doesn’t tell
  anyone anything they don’t already know (nobody will not understand
  what an “e-mail address” is, but become enlightened when they see
  “example: u...@ubuntu.com”), and because it’s present only for the
  e-mail address field and not the password field, strengthening the
  impression that it is actual field contents.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntuone-credentials/+bug/1582309/+subscriptions

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[Touch-packages] [Bug 1582309] Re: Example e-mail address is pointless

[Rodney Dawes]

This is only about the e-mail address, but there are other fields with
placeholder text. Should those also have their placeholder text removed?
Note that the secondary "confirm your password" entry box does not have
a separate label. We also use placeholders in the pay-ui design, without
associated labels for entries. Should this bug affect pay-service as
well with us changing the UI there to match what we do here?

E-mail address:
placeholderText: i18n.dtr(rootFlickable.domain, "example: 
u...@ubuntu.com")

2FA code:
placeholderText: i18n.dtr(rootFlickable.domain, "2-factor device code")

Name:
placeholderText: i18n.dtr(rootFlickable.domain, "First and last name")

Password selection on new account registration page:
placeholderText: i18n.dtr(rootFlickable.domain, "At least 8 characters")
placeholderText: i18n.dtr(rootFlickable.domain, "Must match the 
previous field")

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to ubuntuone-credentials in
Ubuntu.
https://bugs.launchpad.net/bugs/1582309

Title:
  Example e-mail address is pointless

Status in ubuntuone-credentials package in Ubuntu:
  In Progress

Bug description:
  Ubuntu 15.04 r323

  0. Remove your Ubuntu One account if you have one set up already.
  1. In System Settings, choose “Accounts” > “Ubuntu One”.

  What you see: A dialog with an e-mail address field containing placeholder 
text:
  “example: u...@ubuntu.com”

  What you should see: No such placeholder text.

  Placeholder text is a bad idea in general, because it’s easily confused with 
actual field contents, because you can’t check it once you’ve entered anything, 
and because it can make the field look disabled.
  
  

  And this placeholder text is particularly bad because it doesn’t tell
  anyone anything they don’t already know (nobody will not understand
  what an “e-mail address” is, but become enlightened when they see
  “example: u...@ubuntu.com”), and because it’s present only for the
  e-mail address field and not the password field, strengthening the
  impression that it is actual field contents.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntuone-credentials/+bug/1582309/+subscriptions

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[Touch-packages] [Bug 1582309] Re: Example e-mail address is pointless

[Rodney Dawes]

** Changed in: ubuntuone-credentials (Ubuntu)
   Status: New => In Progress

** Changed in: ubuntuone-credentials (Ubuntu)
   Importance: Undecided => High

** Changed in: ubuntuone-credentials (Ubuntu)
 Assignee: (unassigned) => Rodney Dawes (dobey)

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to ubuntuone-credentials in
Ubuntu.
https://bugs.launchpad.net/bugs/1582309

Title:
  Example e-mail address is pointless

Status in ubuntuone-credentials package in Ubuntu:
  In Progress

Bug description:
  Ubuntu 15.04 r323

  0. Remove your Ubuntu One account if you have one set up already.
  1. In System Settings, choose “Accounts” > “Ubuntu One”.

  What you see: A dialog with an e-mail address field containing placeholder 
text:
  “example: u...@ubuntu.com”

  What you should see: No such placeholder text.

  Placeholder text is a bad idea in general, because it’s easily confused with 
actual field contents, because you can’t check it once you’ve entered anything, 
and because it can make the field look disabled.
  
  

  And this placeholder text is particularly bad because it doesn’t tell
  anyone anything they don’t already know (nobody will not understand
  what an “e-mail address” is, but become enlightened when they see
  “example: u...@ubuntu.com”), and because it’s present only for the
  e-mail address field and not the password field, strengthening the
  impression that it is actual field contents.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntuone-credentials/+bug/1582309/+subscriptions

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