apport information

** Attachment added: "UdevDb.txt"
   https://bugs.launchpad.net/bugs/1609750/+attachment/4713957/+files/UdevDb.txt

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https://bugs.launchpad.net/bugs/1609750

Title:
  Audio not working on Acer Chromebook R11

Status in linux package in Ubuntu:
  New
Status in pulseaudio package in Ubuntu:
  New

Bug description:
  Audio is not working at all on Acer Chromebook R11 (codename CYAN).
  It's a Intel Braswell platform. snd_hda_intel messages seem normal,
  but Pulseaudio does not detect sound hardware.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.10
  Package: pulseaudio 1:9.0-1.1ubuntu1
  ProcVersionSignature: Ubuntu 4.4.0-33.52-generic 4.4.15
  Uname: Linux 4.4.0-33-generic x86_64
  ApportVersion: 2.20.3-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', 
'/dev/snd/pcmC0D3p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] 
failed with exit code 1:
  CurrentDesktop: Unity
  Date: Thu Aug  4 14:12:03 2016
  InstallationDate: Installed on 2016-07-22 (13 days ago)
  InstallationMedia:
   
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  SourcePackage: pulseaudio
  Symptom: audio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/20/2016
  dmi.bios.vendor: coreboot
  dmi.chassis.type: 3
  dmi.chassis.vendor: GOOGLE
  dmi.modalias: 
dmi:bvncoreboot:bvr:bd05/20/2016:svnGOOGLE:pnCyan:pvr1.0:cvnGOOGLE:ct3:cvr:
  dmi.product.name: Cyan
  dmi.product.version: 1.0
  dmi.sys.vendor: GOOGLE
  --- 
  ApportVersion: 2.20.3-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', 
'/dev/snd/pcmC0D3p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] 
failed with exit code 1:
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.10
  HibernationDevice: RESUME=UUID=53fe7902-c347-4ff8-945d-a3e3de773a08
  InstallationDate: Installed on 2016-07-22 (13 days ago)
  InstallationMedia:
   
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 002: ID 0bda:57cf Realtek Semiconductor Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: GOOGLE Cyan
  Package: linux-image-4.4.0-33-generic 4.4.0-33.52
  PackageArchitecture: amd64
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-33-generic 
root=UUID=742e4082-264a-4459-93df-9ec07b41d5e8 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.4.0-33.52-generic 4.4.15
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-33-generic N/A
   linux-backports-modules-4.4.0-33-generic  N/A
   linux-firmware                            1.159
  Tags:  yakkety
  Uname: Linux 4.4.0-33-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 05/20/2016
  dmi.bios.vendor: coreboot
  dmi.chassis.type: 3
  dmi.chassis.vendor: GOOGLE
  dmi.modalias: 
dmi:bvncoreboot:bvr:bd05/20/2016:svnGOOGLE:pnCyan:pvr1.0:cvnGOOGLE:ct3:cvr:
  dmi.product.name: Cyan
  dmi.product.version: 1.0
  dmi.sys.vendor: GOOGLE

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