[Touch-packages] [Bug 1616413] Re: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all
[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.] ** Changed in: alsa-driver (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1616413 Title: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: Expired Bug description: I am not getting any sound at all from my Dell Optiplex 7040 (running Ubuntu 16.04). The volume control icon is showing up next to the clock, and I am able to change the volume levels: but this has no effect. There is absolutely NO sound at all. In Settings -> Output, no devices are listed. Strangely enough, aplay -l results in: List of PLAYBACK Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC3234 Analog [ALC3234 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 which indicates that the sound card is getting detected. I tried sudo alsa force-reload following which I rebooted. That doesn't fix the problem. I opened alsamixer: it is detecting the sound card perfectly and nothing is muted. Still, there is no audio. I then tried the following: sudo apt-get remove --purge alsa-base pulseaudio sudo apt-get install alsa-base pulseaudio sudo alsa force-reload And still there is no audio. I'd be really grateful if you could look into this. Thanks. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: suvam 4522 F pulseaudio suvam 5594 F alsamixer CurrentDesktop: Unity Date: Wed Aug 24 15:59:21 2016 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150720-0 InstallationDate: Installed on 2016-02-12 (193 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06 PackageArchitecture: all ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_IN SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: suvam 4522 F pulseaudio suvam 5594 F alsamixer Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all UpgradeStatus: Upgraded to xenial on 2016-08-11 (13 days ago) dmi.bios.date: 12/04/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.1 dmi.board.name: 0HD5W2 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.1:bd12/04/2015:svnDellInc.:pnOptiPlex7040:pvr:rvnDellInc.:rn0HD5W2:rvrA00:cvnDellInc.:ct3:cvr: dmi.product.name: OptiPlex 7040 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1616413/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1616413] Re: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all
Hi, Any luck with a fix? I am still having a problem despite upgrading to 16.10. Suvam. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1616413 Title: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: I am not getting any sound at all from my Dell Optiplex 7040 (running Ubuntu 16.04). The volume control icon is showing up next to the clock, and I am able to change the volume levels: but this has no effect. There is absolutely NO sound at all. In Settings -> Output, no devices are listed. Strangely enough, aplay -l results in: List of PLAYBACK Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC3234 Analog [ALC3234 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 which indicates that the sound card is getting detected. I tried sudo alsa force-reload following which I rebooted. That doesn't fix the problem. I opened alsamixer: it is detecting the sound card perfectly and nothing is muted. Still, there is no audio. I then tried the following: sudo apt-get remove --purge alsa-base pulseaudio sudo apt-get install alsa-base pulseaudio sudo alsa force-reload And still there is no audio. I'd be really grateful if you could look into this. Thanks. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: suvam 4522 F pulseaudio suvam 5594 F alsamixer CurrentDesktop: Unity Date: Wed Aug 24 15:59:21 2016 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150720-0 InstallationDate: Installed on 2016-02-12 (193 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06 PackageArchitecture: all ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_IN SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: suvam 4522 F pulseaudio suvam 5594 F alsamixer Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all UpgradeStatus: Upgraded to xenial on 2016-08-11 (13 days ago) dmi.bios.date: 12/04/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.1 dmi.board.name: 0HD5W2 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.1:bd12/04/2015:svnDellInc.:pnOptiPlex7040:pvr:rvnDellInc.:rn0HD5W2:rvrA00:cvnDellInc.:ct3:cvr: dmi.product.name: OptiPlex 7040 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1616413/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1616413] Re: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all
Hi, Any updates on this bug? Thanks, Suvam. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1616413 Title: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: I am not getting any sound at all from my Dell Optiplex 7040 (running Ubuntu 16.04). The volume control icon is showing up next to the clock, and I am able to change the volume levels: but this has no effect. There is absolutely NO sound at all. In Settings -> Output, no devices are listed. Strangely enough, aplay -l results in: List of PLAYBACK Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC3234 Analog [ALC3234 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 which indicates that the sound card is getting detected. I tried sudo alsa force-reload following which I rebooted. That doesn't fix the problem. I opened alsamixer: it is detecting the sound card perfectly and nothing is muted. Still, there is no audio. I then tried the following: sudo apt-get remove --purge alsa-base pulseaudio sudo apt-get install alsa-base pulseaudio sudo alsa force-reload And still there is no audio. I'd be really grateful if you could look into this. Thanks. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: suvam 4522 F pulseaudio suvam 5594 F alsamixer CurrentDesktop: Unity Date: Wed Aug 24 15:59:21 2016 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150720-0 InstallationDate: Installed on 2016-02-12 (193 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06 PackageArchitecture: all ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_IN SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: suvam 4522 F pulseaudio suvam 5594 F alsamixer Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all UpgradeStatus: Upgraded to xenial on 2016-08-11 (13 days ago) dmi.bios.date: 12/04/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.1 dmi.board.name: 0HD5W2 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.1:bd12/04/2015:svnDellInc.:pnOptiPlex7040:pvr:rvnDellInc.:rn0HD5W2:rvrA00:cvnDellInc.:ct3:cvr: dmi.product.name: OptiPlex 7040 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1616413/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1616413] Re: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all
Hi Luke, I apologise: there is a single 3.5mm connection at the rear as well. So overall there are 2 3.5 connections: one in the front, one at the rear. Thanks. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1616413 Title: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: I am not getting any sound at all from my Dell Optiplex 7040 (running Ubuntu 16.04). The volume control icon is showing up next to the clock, and I am able to change the volume levels: but this has no effect. There is absolutely NO sound at all. In Settings -> Output, no devices are listed. Strangely enough, aplay -l results in: List of PLAYBACK Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC3234 Analog [ALC3234 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 which indicates that the sound card is getting detected. I tried sudo alsa force-reload following which I rebooted. That doesn't fix the problem. I opened alsamixer: it is detecting the sound card perfectly and nothing is muted. Still, there is no audio. I then tried the following: sudo apt-get remove --purge alsa-base pulseaudio sudo apt-get install alsa-base pulseaudio sudo alsa force-reload And still there is no audio. I'd be really grateful if you could look into this. Thanks. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: suvam 4522 F pulseaudio suvam 5594 F alsamixer CurrentDesktop: Unity Date: Wed Aug 24 15:59:21 2016 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150720-0 InstallationDate: Installed on 2016-02-12 (193 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06 PackageArchitecture: all ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_IN SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: suvam 4522 F pulseaudio suvam 5594 F alsamixer Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all UpgradeStatus: Upgraded to xenial on 2016-08-11 (13 days ago) dmi.bios.date: 12/04/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.1 dmi.board.name: 0HD5W2 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.1:bd12/04/2015:svnDellInc.:pnOptiPlex7040:pvr:rvnDellInc.:rn0HD5W2:rvrA00:cvnDellInc.:ct3:cvr: dmi.product.name: OptiPlex 7040 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1616413/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
Re: [Touch-packages] [Bug 1616413] Re: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all
So there is no 3.5mm connectinos at the rear? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1616413 Title: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: I am not getting any sound at all from my Dell Optiplex 7040 (running Ubuntu 16.04). The volume control icon is showing up next to the clock, and I am able to change the volume levels: but this has no effect. There is absolutely NO sound at all. In Settings -> Output, no devices are listed. Strangely enough, aplay -l results in: List of PLAYBACK Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC3234 Analog [ALC3234 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 which indicates that the sound card is getting detected. I tried sudo alsa force-reload following which I rebooted. That doesn't fix the problem. I opened alsamixer: it is detecting the sound card perfectly and nothing is muted. Still, there is no audio. I then tried the following: sudo apt-get remove --purge alsa-base pulseaudio sudo apt-get install alsa-base pulseaudio sudo alsa force-reload And still there is no audio. I'd be really grateful if you could look into this. Thanks. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: suvam 4522 F pulseaudio suvam 5594 F alsamixer CurrentDesktop: Unity Date: Wed Aug 24 15:59:21 2016 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150720-0 InstallationDate: Installed on 2016-02-12 (193 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06 PackageArchitecture: all ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_IN SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: suvam 4522 F pulseaudio suvam 5594 F alsamixer Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all UpgradeStatus: Upgraded to xenial on 2016-08-11 (13 days ago) dmi.bios.date: 12/04/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.1 dmi.board.name: 0HD5W2 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.1:bd12/04/2015:svnDellInc.:pnOptiPlex7040:pvr:rvnDellInc.:rn0HD5W2:rvrA00:cvnDellInc.:ct3:cvr: dmi.product.name: OptiPlex 7040 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1616413/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1616413] Re: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all
Hi, Any updates on this issue? Thanks. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1616413 Title: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: I am not getting any sound at all from my Dell Optiplex 7040 (running Ubuntu 16.04). The volume control icon is showing up next to the clock, and I am able to change the volume levels: but this has no effect. There is absolutely NO sound at all. In Settings -> Output, no devices are listed. Strangely enough, aplay -l results in: List of PLAYBACK Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC3234 Analog [ALC3234 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 which indicates that the sound card is getting detected. I tried sudo alsa force-reload following which I rebooted. That doesn't fix the problem. I opened alsamixer: it is detecting the sound card perfectly and nothing is muted. Still, there is no audio. I then tried the following: sudo apt-get remove --purge alsa-base pulseaudio sudo apt-get install alsa-base pulseaudio sudo alsa force-reload And still there is no audio. I'd be really grateful if you could look into this. Thanks. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: suvam 4522 F pulseaudio suvam 5594 F alsamixer CurrentDesktop: Unity Date: Wed Aug 24 15:59:21 2016 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150720-0 InstallationDate: Installed on 2016-02-12 (193 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06 PackageArchitecture: all ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_IN SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: suvam 4522 F pulseaudio suvam 5594 F alsamixer Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all UpgradeStatus: Upgraded to xenial on 2016-08-11 (13 days ago) dmi.bios.date: 12/04/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.1 dmi.board.name: 0HD5W2 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.1:bd12/04/2015:svnDellInc.:pnOptiPlex7040:pvr:rvnDellInc.:rn0HD5W2:rvrA00:cvnDellInc.:ct3:cvr: dmi.product.name: OptiPlex 7040 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1616413/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1616413] Re: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all
@Luke: There is a single 3.5mm connection in the front of the tower. @Noha7: Thanks for the help. Unfortunately, it did NOT work in my case. There is still no sound. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1616413 Title: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: I am not getting any sound at all from my Dell Optiplex 7040 (running Ubuntu 16.04). The volume control icon is showing up next to the clock, and I am able to change the volume levels: but this has no effect. There is absolutely NO sound at all. In Settings -> Output, no devices are listed. Strangely enough, aplay -l results in: List of PLAYBACK Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC3234 Analog [ALC3234 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 which indicates that the sound card is getting detected. I tried sudo alsa force-reload following which I rebooted. That doesn't fix the problem. I opened alsamixer: it is detecting the sound card perfectly and nothing is muted. Still, there is no audio. I then tried the following: sudo apt-get remove --purge alsa-base pulseaudio sudo apt-get install alsa-base pulseaudio sudo alsa force-reload And still there is no audio. I'd be really grateful if you could look into this. Thanks. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: suvam 4522 F pulseaudio suvam 5594 F alsamixer CurrentDesktop: Unity Date: Wed Aug 24 15:59:21 2016 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150720-0 InstallationDate: Installed on 2016-02-12 (193 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06 PackageArchitecture: all ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_IN SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: suvam 4522 F pulseaudio suvam 5594 F alsamixer Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all UpgradeStatus: Upgraded to xenial on 2016-08-11 (13 days ago) dmi.bios.date: 12/04/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.1 dmi.board.name: 0HD5W2 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.1:bd12/04/2015:svnDellInc.:pnOptiPlex7040:pvr:rvnDellInc.:rn0HD5W2:rvrA00:cvnDellInc.:ct3:cvr: dmi.product.name: OptiPlex 7040 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1616413/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1616413] Re: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all
Hello, I have the same desktop running Ubuntu 16.04.1 and I just finished troubleshooting of this problem. Last steps I remember and which should be solution was: 1] During troubleshooting I broke sound driver... so i did what is written here in my last comment: https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/381228 2] after aplay -l was showing card 0: PCH [HDA Intel PCH], device 0: ALC3234 Analog [ALC3234 Analog] ... I tried both jacks in front of the desktop case. 3] That on the right side was working, left one (one with the headphones sign) wasn't. I opened Gnome ALSA Mixer and enabled "Headphone" and sound starts working. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1616413 Title: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: I am not getting any sound at all from my Dell Optiplex 7040 (running Ubuntu 16.04). The volume control icon is showing up next to the clock, and I am able to change the volume levels: but this has no effect. There is absolutely NO sound at all. In Settings -> Output, no devices are listed. Strangely enough, aplay -l results in: List of PLAYBACK Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC3234 Analog [ALC3234 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 which indicates that the sound card is getting detected. I tried sudo alsa force-reload following which I rebooted. That doesn't fix the problem. I opened alsamixer: it is detecting the sound card perfectly and nothing is muted. Still, there is no audio. I then tried the following: sudo apt-get remove --purge alsa-base pulseaudio sudo apt-get install alsa-base pulseaudio sudo alsa force-reload And still there is no audio. I'd be really grateful if you could look into this. Thanks. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: suvam 4522 F pulseaudio suvam 5594 F alsamixer CurrentDesktop: Unity Date: Wed Aug 24 15:59:21 2016 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150720-0 InstallationDate: Installed on 2016-02-12 (193 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06 PackageArchitecture: all ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_IN SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: suvam 4522 F pulseaudio suvam 5594 F alsamixer Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all UpgradeStatus: Upgraded to xenial on 2016-08-11 (13 days ago) dmi.bios.date: 12/04/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.1 dmi.board.name: 0HD5W2 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.1:bd12/04/2015:svnDellInc.:pnOptiPlex7040:pvr:rvnDellInc.:rn0HD5W2:rvrA00:cvnDellInc.:ct3:cvr: dmi.product.name: OptiPlex 7040 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1616413/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
Re: [Touch-packages] [Bug 1616413] Re: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all
Sorry, I should have been more clear. What audio connections does your system have? Around the back, there should be at least 2 3.5mm sockets. Thanks for the log. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1616413 Title: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: I am not getting any sound at all from my Dell Optiplex 7040 (running Ubuntu 16.04). The volume control icon is showing up next to the clock, and I am able to change the volume levels: but this has no effect. There is absolutely NO sound at all. In Settings -> Output, no devices are listed. Strangely enough, aplay -l results in: List of PLAYBACK Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC3234 Analog [ALC3234 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 which indicates that the sound card is getting detected. I tried sudo alsa force-reload following which I rebooted. That doesn't fix the problem. I opened alsamixer: it is detecting the sound card perfectly and nothing is muted. Still, there is no audio. I then tried the following: sudo apt-get remove --purge alsa-base pulseaudio sudo apt-get install alsa-base pulseaudio sudo alsa force-reload And still there is no audio. I'd be really grateful if you could look into this. Thanks. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: suvam 4522 F pulseaudio suvam 5594 F alsamixer CurrentDesktop: Unity Date: Wed Aug 24 15:59:21 2016 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150720-0 InstallationDate: Installed on 2016-02-12 (193 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06 PackageArchitecture: all ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_IN SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: suvam 4522 F pulseaudio suvam 5594 F alsamixer Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all UpgradeStatus: Upgraded to xenial on 2016-08-11 (13 days ago) dmi.bios.date: 12/04/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.1 dmi.board.name: 0HD5W2 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.1:bd12/04/2015:svnDellInc.:pnOptiPlex7040:pvr:rvnDellInc.:rn0HD5W2:rvrA00:cvnDellInc.:ct3:cvr: dmi.product.name: OptiPlex 7040 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1616413/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1616413] Re: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all
Hi, Sorry for the late reply. Currently, the following are the physical connections to the tower: HDMI connection with monitor, USB connections for keyboard and mouse, and of course the power. I am still not getting any sound either through the built in speakers, or when I plug in headphones. I have attached the log with this file. Thanks for all the help, and please let me know if you need further information. ** Attachment added: "pulseverbose.log" https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1616413/+attachment/4743499/+files/pulseverbose.log -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1616413 Title: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: I am not getting any sound at all from my Dell Optiplex 7040 (running Ubuntu 16.04). The volume control icon is showing up next to the clock, and I am able to change the volume levels: but this has no effect. There is absolutely NO sound at all. In Settings -> Output, no devices are listed. Strangely enough, aplay -l results in: List of PLAYBACK Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC3234 Analog [ALC3234 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 which indicates that the sound card is getting detected. I tried sudo alsa force-reload following which I rebooted. That doesn't fix the problem. I opened alsamixer: it is detecting the sound card perfectly and nothing is muted. Still, there is no audio. I then tried the following: sudo apt-get remove --purge alsa-base pulseaudio sudo apt-get install alsa-base pulseaudio sudo alsa force-reload And still there is no audio. I'd be really grateful if you could look into this. Thanks. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: suvam 4522 F pulseaudio suvam 5594 F alsamixer CurrentDesktop: Unity Date: Wed Aug 24 15:59:21 2016 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150720-0 InstallationDate: Installed on 2016-02-12 (193 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06 PackageArchitecture: all ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_IN SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: suvam 4522 F pulseaudio suvam 5594 F alsamixer Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all UpgradeStatus: Upgraded to xenial on 2016-08-11 (13 days ago) dmi.bios.date: 12/04/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.1 dmi.board.name: 0HD5W2 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.1:bd12/04/2015:svnDellInc.:pnOptiPlex7040:pvr:rvnDellInc.:rn0HD5W2:rvrA00:cvnDellInc.:ct3:cvr: dmi.product.name: OptiPlex 7040 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1616413/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
Re: [Touch-packages] [Bug 1616413] Re: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all
Ok, looking more closely, a card is found, but its only finding a line- out connectino. What physical connections do you have? Secondly, cyould you try and get a log from PulseAudio, as outlined here: https://wiki.ubuntu.com/PulseAudio/Log. Thanks. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1616413 Title: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: I am not getting any sound at all from my Dell Optiplex 7040 (running Ubuntu 16.04). The volume control icon is showing up next to the clock, and I am able to change the volume levels: but this has no effect. There is absolutely NO sound at all. In Settings -> Output, no devices are listed. Strangely enough, aplay -l results in: List of PLAYBACK Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC3234 Analog [ALC3234 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 which indicates that the sound card is getting detected. I tried sudo alsa force-reload following which I rebooted. That doesn't fix the problem. I opened alsamixer: it is detecting the sound card perfectly and nothing is muted. Still, there is no audio. I then tried the following: sudo apt-get remove --purge alsa-base pulseaudio sudo apt-get install alsa-base pulseaudio sudo alsa force-reload And still there is no audio. I'd be really grateful if you could look into this. Thanks. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: suvam 4522 F pulseaudio suvam 5594 F alsamixer CurrentDesktop: Unity Date: Wed Aug 24 15:59:21 2016 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150720-0 InstallationDate: Installed on 2016-02-12 (193 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06 PackageArchitecture: all ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_IN SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: suvam 4522 F pulseaudio suvam 5594 F alsamixer Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all UpgradeStatus: Upgraded to xenial on 2016-08-11 (13 days ago) dmi.bios.date: 12/04/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.1 dmi.board.name: 0HD5W2 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.1:bd12/04/2015:svnDellInc.:pnOptiPlex7040:pvr:rvnDellInc.:rn0HD5W2:rvrA00:cvnDellInc.:ct3:cvr: dmi.product.name: OptiPlex 7040 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1616413/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1616413] Re: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all
Alsamixer is detecting the sound card. However, when I access "Sound" from Settings, the "Play Sound Through" section is blank. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1616413 Title: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: I am not getting any sound at all from my Dell Optiplex 7040 (running Ubuntu 16.04). The volume control icon is showing up next to the clock, and I am able to change the volume levels: but this has no effect. There is absolutely NO sound at all. In Settings -> Output, no devices are listed. Strangely enough, aplay -l results in: List of PLAYBACK Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC3234 Analog [ALC3234 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 which indicates that the sound card is getting detected. I tried sudo alsa force-reload following which I rebooted. That doesn't fix the problem. I opened alsamixer: it is detecting the sound card perfectly and nothing is muted. Still, there is no audio. I then tried the following: sudo apt-get remove --purge alsa-base pulseaudio sudo apt-get install alsa-base pulseaudio sudo alsa force-reload And still there is no audio. I'd be really grateful if you could look into this. Thanks. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: suvam 4522 F pulseaudio suvam 5594 F alsamixer CurrentDesktop: Unity Date: Wed Aug 24 15:59:21 2016 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150720-0 InstallationDate: Installed on 2016-02-12 (193 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06 PackageArchitecture: all ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_IN SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: suvam 4522 F pulseaudio suvam 5594 F alsamixer Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all UpgradeStatus: Upgraded to xenial on 2016-08-11 (13 days ago) dmi.bios.date: 12/04/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.1 dmi.board.name: 0HD5W2 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.1:bd12/04/2015:svnDellInc.:pnOptiPlex7040:pvr:rvnDellInc.:rn0HD5W2:rvrA00:cvnDellInc.:ct3:cvr: dmi.product.name: OptiPlex 7040 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1616413/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1616413] Re: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all
Hi Luke, Thanks for the response! Tried it. Doesn't help. There's still no audio. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1616413 Title: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: I am not getting any sound at all from my Dell Optiplex 7040 (running Ubuntu 16.04). The volume control icon is showing up next to the clock, and I am able to change the volume levels: but this has no effect. There is absolutely NO sound at all. In Settings -> Output, no devices are listed. Strangely enough, aplay -l results in: List of PLAYBACK Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC3234 Analog [ALC3234 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 which indicates that the sound card is getting detected. I tried sudo alsa force-reload following which I rebooted. That doesn't fix the problem. I opened alsamixer: it is detecting the sound card perfectly and nothing is muted. Still, there is no audio. I then tried the following: sudo apt-get remove --purge alsa-base pulseaudio sudo apt-get install alsa-base pulseaudio sudo alsa force-reload And still there is no audio. I'd be really grateful if you could look into this. Thanks. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: suvam 4522 F pulseaudio suvam 5594 F alsamixer CurrentDesktop: Unity Date: Wed Aug 24 15:59:21 2016 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150720-0 InstallationDate: Installed on 2016-02-12 (193 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06 PackageArchitecture: all ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_IN SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: suvam 4522 F pulseaudio suvam 5594 F alsamixer Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all UpgradeStatus: Upgraded to xenial on 2016-08-11 (13 days ago) dmi.bios.date: 12/04/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.1 dmi.board.name: 0HD5W2 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.1:bd12/04/2015:svnDellInc.:pnOptiPlex7040:pvr:rvnDellInc.:rn0HD5W2:rvrA00:cvnDellInc.:ct3:cvr: dmi.product.name: OptiPlex 7040 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1616413/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1616413] Re: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all
Could you please try updating the HDA audio driver, as outlined here: https://wiki.ubuntu.com/Audio/UpgradingAlsa/DKMS. Thanks. ** Changed in: alsa-driver (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1616413 Title: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: I am not getting any sound at all from my Dell Optiplex 7040 (running Ubuntu 16.04). The volume control icon is showing up next to the clock, and I am able to change the volume levels: but this has no effect. There is absolutely NO sound at all. In Settings -> Output, no devices are listed. Strangely enough, aplay -l results in: List of PLAYBACK Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC3234 Analog [ALC3234 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 which indicates that the sound card is getting detected. I tried sudo alsa force-reload following which I rebooted. That doesn't fix the problem. I opened alsamixer: it is detecting the sound card perfectly and nothing is muted. Still, there is no audio. I then tried the following: sudo apt-get remove --purge alsa-base pulseaudio sudo apt-get install alsa-base pulseaudio sudo alsa force-reload And still there is no audio. I'd be really grateful if you could look into this. Thanks. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: suvam 4522 F pulseaudio suvam 5594 F alsamixer CurrentDesktop: Unity Date: Wed Aug 24 15:59:21 2016 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150720-0 InstallationDate: Installed on 2016-02-12 (193 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06 PackageArchitecture: all ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_IN SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: suvam 4522 F pulseaudio suvam 5594 F alsamixer Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all UpgradeStatus: Upgraded to xenial on 2016-08-11 (13 days ago) dmi.bios.date: 12/04/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.1 dmi.board.name: 0HD5W2 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.1:bd12/04/2015:svnDellInc.:pnOptiPlex7040:pvr:rvnDellInc.:rn0HD5W2:rvrA00:cvnDellInc.:ct3:cvr: dmi.product.name: OptiPlex 7040 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1616413/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1616413] Re: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: alsa-driver (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1616413 Title: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: I am not getting any sound at all from my Dell Optiplex 7040 (running Ubuntu 16.04). The volume control icon is showing up next to the clock, and I am able to change the volume levels: but this has no effect. There is absolutely NO sound at all. In Settings -> Output, no devices are listed. Strangely enough, aplay -l results in: List of PLAYBACK Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC3234 Analog [ALC3234 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 which indicates that the sound card is getting detected. I tried sudo alsa force-reload following which I rebooted. That doesn't fix the problem. I opened alsamixer: it is detecting the sound card perfectly and nothing is muted. Still, there is no audio. I then tried the following: sudo apt-get remove --purge alsa-base pulseaudio sudo apt-get install alsa-base pulseaudio sudo alsa force-reload And still there is no audio. I'd be really grateful if you could look into this. Thanks. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: suvam 4522 F pulseaudio suvam 5594 F alsamixer CurrentDesktop: Unity Date: Wed Aug 24 15:59:21 2016 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150720-0 InstallationDate: Installed on 2016-02-12 (193 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06 PackageArchitecture: all ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_IN SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: suvam 4522 F pulseaudio suvam 5594 F alsamixer Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [OptiPlex 7040, Realtek ALC3234, Speaker, Internal] No sound at all UpgradeStatus: Upgraded to xenial on 2016-08-11 (13 days ago) dmi.bios.date: 12/04/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.1 dmi.board.name: 0HD5W2 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.1:bd12/04/2015:svnDellInc.:pnOptiPlex7040:pvr:rvnDellInc.:rn0HD5W2:rvrA00:cvnDellInc.:ct3:cvr: dmi.product.name: OptiPlex 7040 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1616413/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
