[Touch-packages] [Bug 1635005] Re: xubuntu 16.10 freezes when trying to print
[Expired for cups (Ubuntu) because there has been no activity for 60 days.] ** Changed in: cups (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1635005 Title: xubuntu 16.10 freezes when trying to print Status in cups package in Ubuntu: Expired Bug description: Premise: before the upgrade, the system was at version 16.04 and I had no problems with the printer. Some days ago I upgraded my os (xubuntu) through the upgrade screen. I haven' t found any bugs or problems, until I haven't tried to print a document. At first I tried from chromium, I started the printer and, just started the process, the printer has stopped. By controlling the computer, I realized I could no longer do anything, the pc was completely frozen (no access to the mouse, the keyboard seemed turned off and there was no change on the screen). Rebooting from the reset button, the pc is back fully operational, without giving any error message after login. I tried to print directly from local, downloading the document, and it happened the same. Searching around I cannot find anyone that suffer these problems after the upgrade. The printer is an hp 1110 psc installed and connected via usb. Tecnical information: Description: Ubuntu 16.10 Release: 16.10 cups: Installed: 2.2.0-2 Candidate: 2.2.0-2 Version table: *** 2.2.0-2 500 500 http://archive.ubuntu.com/ubuntu yakkety/main amd64 Packages 100 /var/lib/dpkg/status ProblemType: Bug DistroRelease: Ubuntu 16.10 Package: cups 2.2.0-2 ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0 Uname: Linux 4.8.0-22-generic x86_64 ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 CupsErrorLog: CurrentDesktop: XFCE Date: Wed Oct 19 20:19:48 2016 InstallationDate: Installed on 2016-04-24 (177 days ago) InstallationMedia: Xubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) Lpstat: device for psc-1100-series: hp:/usb/psc_1100_series?serial=MY36E1614SB0 MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/psc-1100-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/psc-1100-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-22-generic root=UUID=9b6816f1-3435-4096-a661-6dfdc791b7af ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to yakkety on 2016-10-15 (4 days ago) dmi.bios.date: 10/02/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P1.30 dmi.board.asset.tag: BC5FF4C28047 dmi.board.name: 960GM-VGS3 FX dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.30:bd10/02/2013:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rn960GM-VGS3FX:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1635005/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1635005] Re: xubuntu 16.10 freezes when trying to print
Hello Litefox, Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu has been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you let us know, and in the current version, run the following (only once): apport-collect BUGNUMBER and upload the updated logs and and any other logs that are relevant for this particular issue. Thank you again for helping make Ubuntu better. G [Ubuntu Bug Squad volunteer triager] ** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1635005 Title: xubuntu 16.10 freezes when trying to print Status in cups package in Ubuntu: Incomplete Bug description: Premise: before the upgrade, the system was at version 16.04 and I had no problems with the printer. Some days ago I upgraded my os (xubuntu) through the upgrade screen. I haven' t found any bugs or problems, until I haven't tried to print a document. At first I tried from chromium, I started the printer and, just started the process, the printer has stopped. By controlling the computer, I realized I could no longer do anything, the pc was completely frozen (no access to the mouse, the keyboard seemed turned off and there was no change on the screen). Rebooting from the reset button, the pc is back fully operational, without giving any error message after login. I tried to print directly from local, downloading the document, and it happened the same. Searching around I cannot find anyone that suffer these problems after the upgrade. The printer is an hp 1110 psc installed and connected via usb. Tecnical information: Description: Ubuntu 16.10 Release: 16.10 cups: Installed: 2.2.0-2 Candidate: 2.2.0-2 Version table: *** 2.2.0-2 500 500 http://archive.ubuntu.com/ubuntu yakkety/main amd64 Packages 100 /var/lib/dpkg/status ProblemType: Bug DistroRelease: Ubuntu 16.10 Package: cups 2.2.0-2 ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0 Uname: Linux 4.8.0-22-generic x86_64 ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 CupsErrorLog: CurrentDesktop: XFCE Date: Wed Oct 19 20:19:48 2016 InstallationDate: Installed on 2016-04-24 (177 days ago) InstallationMedia: Xubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) Lpstat: device for psc-1100-series: hp:/usb/psc_1100_series?serial=MY36E1614SB0 MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/psc-1100-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/psc-1100-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-22-generic root=UUID=9b6816f1-3435-4096-a661-6dfdc791b7af ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to yakkety on 2016-10-15 (4 days ago) dmi.bios.date: 10/02/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P1.30 dmi.board.asset.tag: BC5FF4C28047 dmi.board.name: 960GM-VGS3 FX dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.30:bd10/02/2013:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rn960GM-VGS3FX:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1635005/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1635005] Re: xubuntu 16.10 freezes when trying to print
It's probably bug #1630063. The system seems to lock up because the keyboard and/or mouse are plugged into the same USB hub as the printer. If you can plug them differently, only the printer will lock up. Running "lsusb" in a terminal will show which hub the devices are connected to. If you can still type after a lockup, then the typing "dmesg" in a terminal may show ohci-pci errors. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1635005 Title: xubuntu 16.10 freezes when trying to print Status in cups package in Ubuntu: New Bug description: Premise: before the upgrade, the system was at version 16.04 and I had no problems with the printer. Some days ago I upgraded my os (xubuntu) through the upgrade screen. I haven' t found any bugs or problems, until I haven't tried to print a document. At first I tried from chromium, I started the printer and, just started the process, the printer has stopped. By controlling the computer, I realized I could no longer do anything, the pc was completely frozen (no access to the mouse, the keyboard seemed turned off and there was no change on the screen). Rebooting from the reset button, the pc is back fully operational, without giving any error message after login. I tried to print directly from local, downloading the document, and it happened the same. Searching around I cannot find anyone that suffer these problems after the upgrade. The printer is an hp 1110 psc installed and connected via usb. Tecnical information: Description: Ubuntu 16.10 Release: 16.10 cups: Installed: 2.2.0-2 Candidate: 2.2.0-2 Version table: *** 2.2.0-2 500 500 http://archive.ubuntu.com/ubuntu yakkety/main amd64 Packages 100 /var/lib/dpkg/status ProblemType: Bug DistroRelease: Ubuntu 16.10 Package: cups 2.2.0-2 ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0 Uname: Linux 4.8.0-22-generic x86_64 ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 CupsErrorLog: CurrentDesktop: XFCE Date: Wed Oct 19 20:19:48 2016 InstallationDate: Installed on 2016-04-24 (177 days ago) InstallationMedia: Xubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) Lpstat: device for psc-1100-series: hp:/usb/psc_1100_series?serial=MY36E1614SB0 MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/psc-1100-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/psc-1100-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-22-generic root=UUID=9b6816f1-3435-4096-a661-6dfdc791b7af ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to yakkety on 2016-10-15 (4 days ago) dmi.bios.date: 10/02/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P1.30 dmi.board.asset.tag: BC5FF4C28047 dmi.board.name: 960GM-VGS3 FX dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.30:bd10/02/2013:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rn960GM-VGS3FX:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1635005/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
