Please update the bug description to clarify if the machine with the
faulty HDMI port is the one with a capped resolution.
I experienced a similar issue recently. In my case it was a poor
connection on the HDMI plug limiting the available resolutions. The fix
for me was to plug in a fresh HDMI cable that cleaned out the socket and
then gave a better connection. Full resolution returned after that.
** Changed in: xorg (Ubuntu)
Status: New => Incomplete
** Package changed: xorg (Ubuntu) => xorg-server (Ubuntu)
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https://bugs.launchpad.net/bugs/1644007
Title:
Intel HD Graphics 5500 Drivers Cap Resolution at 1366x768 and don't
support video out for external displays
Status in xorg-server package in Ubuntu:
Incomplete
Bug description:
Dell latitude e7450, Ubuntu 14.04 LTS.
Swapped disk from latitude e7450 with faulty HDMI port as a quick fix
while it gets repaired/replaced under warranty. "Pleasantly" surprised
to find the screen resolution capped abysmally low and neither video
out port working.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.13.0-101.148-generic 3.13.11-ckt39
Uname: Linux 3.13.0-101-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.14.1-0ubuntu3.21
Architecture: amd64
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: GNOME
Date: Tue Nov 22 15:34:21 2016
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
DkmsStatus:
vboxhost, 5.0.28, 3.13.0-101-generic, x86_64: installed
vboxhost, 5.0.28, 3.13.0-91-generic, x86_64: installed
ExtraDebuggingInterest: I just need to know a workaround
GraphicsCard:
Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09)
(prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:062e]
InstallationDate: Installed on 2015-05-01 (571 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64
(20140722.2)
MachineType: Dell Inc. Latitude E7450
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-101-generic
root=UUID=97bccafc-0510-496c-99b5-0e03b4d0399b ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/12/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 06HN6G
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA10:bd01/12/2016:svnDellInc.:pnLatitudeE7450:pvr:rvnDellInc.:rn06HN6G:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E7450
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.11.3+14.04.20160425-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1ubuntu0.14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.6
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.6
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.910-0ubuntu1.6
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.10-1ubuntu2
xserver.bootTime: Tue Nov 22 15:09:58 2016
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 5264
vendor CMN
xserver.version: 2:1.15.1-0ubuntu2.7
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