Public bug reported:

hello,

on a PC: HP-x2-Detachable-10-p008
the System Setting, in the Audio section, shows: "Output dummy"

the command: cat /proc/asound/cards

returns: - - - no souncard - - -

(under windows the sound works)


thanks for help

ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
Uname: Linux 4.10.3-041003-lowlatency x86_64
ApportVersion: 2.20.3-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: Unity
Date: Sun Mar 19 11:10:11 2017
InstallationDate: Installed on 2017-02-26 (21 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/30/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F.11
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 827C
dmi.board.vendor: HP
dmi.board.version: 93.22
dmi.chassis.type: 32
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrF.11:bd09/30/2016:svnHP:pnHPx2Detachable10-p0XX:pvr:rvnHP:rn827C:rvr93.22:cvnHP:ct32:cvrChassisVersion:
dmi.product.name: HP x2 Detachable 10-p0XX
dmi.sys.vendor: HP
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2017-02-27T02:14:40.994094

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug yakkety

** Description changed:

  hello,
  
  on a PC: HP-x2-Detachable-10-p008
  the System Setting, in the Audio section, shows: "Output dummy"
  
  the command: cat /proc/asound/cards
  
  returns: - - - no souncard - - -
+ 
+ (under windows the sound works)
  
  
  thanks for help
  
  ProblemType: Bug
  DistroRelease: Ubuntu 16.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 4.10.3-041003-lowlatency x86_64
  ApportVersion: 2.20.3-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CurrentDesktop: Unity
  Date: Sun Mar 19 11:10:11 2017
  InstallationDate: Installed on 2017-02-26 (21 days ago)
  InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2016
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F.11
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 827C
  dmi.board.vendor: HP
  dmi.board.version: 93.22
  dmi.chassis.type: 32
  dmi.chassis.vendor: HP
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrF.11:bd09/30/2016:svnHP:pnHPx2Detachable10-p0XX:pvr:rvnHP:rn827C:rvr93.22:cvnHP:ct32:cvrChassisVersion:
  dmi.product.name: HP x2 Detachable 10-p0XX
  dmi.sys.vendor: HP
  mtime.conffile..etc.modprobe.d.alsa-base.conf: 2017-02-27T02:14:40.994094

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1674078

Title:
  PCI/internal sound card not detected

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  hello,

  on a PC: HP-x2-Detachable-10-p008
  the System Setting, in the Audio section, shows: "Output dummy"

  the command: cat /proc/asound/cards

  returns: - - - no souncard - - -

  (under windows the sound works)

  
  thanks for help

  ProblemType: Bug
  DistroRelease: Ubuntu 16.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 4.10.3-041003-lowlatency x86_64
  ApportVersion: 2.20.3-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CurrentDesktop: Unity
  Date: Sun Mar 19 11:10:11 2017
  InstallationDate: Installed on 2017-02-26 (21 days ago)
  InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2016
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F.11
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 827C
  dmi.board.vendor: HP
  dmi.board.version: 93.22
  dmi.chassis.type: 32
  dmi.chassis.vendor: HP
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrF.11:bd09/30/2016:svnHP:pnHPx2Detachable10-p0XX:pvr:rvnHP:rn827C:rvr93.22:cvnHP:ct32:cvrChassisVersion:
  dmi.product.name: HP x2 Detachable 10-p0XX
  dmi.sys.vendor: HP
  mtime.conffile..etc.modprobe.d.alsa-base.conf: 2017-02-27T02:14:40.994094

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