Public bug reported:
Both Cups versions below are using the same KR203 ppd and rasterfile.
Cups 1.5.3-0ubuntu8
Zebra KR203 printer works fine
Cups 2.1.3-4
Zebra KR203 printer will print a couple test pages sent from Cups. In less
than 10 test pages it will start to feed the paper and print a little, then
stops everything. It has the paper partially fed through with only some of the
test page printed. There is not a set number of pages that work before it
breaks, it is random.
If the printer is left in this state it will start to get hot! I smelled
a hot electronic smell after only a few minuets. To recover, I have to
power cycle the printer.
This happened on two seperate brand new Zebra KR203 printers. As I
mentioned this printer works fine on the Version mentioned above.
Obviously once I noticed it will overheat I do not leave it in that
state very long as to not damage the hardware.
I checked cups logs and I did not noticed anything.
Let me know what other information I can provide so we can resolve this.
Thank you
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: xenialxerus
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https://bugs.launchpad.net/bugs/1684308
Title:
Randomly stops printing, leaving zebra printer in a state that
overheats.
Status in cups package in Ubuntu:
New
Bug description:
Both Cups versions below are using the same KR203 ppd and rasterfile.
Cups 1.5.3-0ubuntu8
Zebra KR203 printer works fine
Cups 2.1.3-4
Zebra KR203 printer will print a couple test pages sent from Cups. In
less than 10 test pages it will start to feed the paper and print a little,
then stops everything. It has the paper partially fed through with only some of
the test page printed. There is not a set number of pages that work before it
breaks, it is random.
If the printer is left in this state it will start to get hot! I
smelled a hot electronic smell after only a few minuets. To recover, I
have to power cycle the printer.
This happened on two seperate brand new Zebra KR203 printers. As I
mentioned this printer works fine on the Version mentioned above.
Obviously once I noticed it will overheat I do not leave it in that
state very long as to not damage the hardware.
I checked cups logs and I did not noticed anything.
Let me know what other information I can provide so we can resolve
this.
Thank you
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