[Touch-packages] [Bug 1707487] Re: Bluetooth speaker only plays as mono
** Changed in: pulseaudio (Ubuntu) Status: Expired => New -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1707487 Title: Bluetooth speaker only plays as mono Status in pulseaudio package in Ubuntu: New Bug description: When I connect my Sony SRS-X1 Bluetooth speaker to Ubuntu, it only plays back as "mono" and refuses to use "hi fidelity". I have Windows 10 installed on the same laptop and when I've used the Bluetooth speaker in Ubuntu, Windows will "forget" the speaker on its Bluetooth list. I have to hold in the "reset" button on the speaker itself and re-add the speaker to Windows 10. This ONLY HAPPENS if I try using this speaker in Ubuntu, which suggests that Ubuntu is forcing the speaker into "mono" mode and Windows then sees it as a different device? Please help. I will post all needed outputs as instructed. Cheers! --- ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D0c: david 3626 F...m pulseaudio /dev/snd/controlC0: david 3626 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 EcryptfsInUse: Yes InstallationDate: Installed on 2016-07-28 (367 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Package: pulseaudio 1:8.0-0ubuntu3.3 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.4.0-87.110-generic 4.4.73 Tags: xenial Uname: Linux 4.4.0-87-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/16/2013 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V2.21 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: VA50_HC_CR dmi.board.vendor: Acer dmi.board.version: Type2 - Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Insyde Corp. dmi.chassis.version: V2.21 dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.21:bd12/16/2013:svnAcer:pnAspireV3-571:pvrV2.21:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.21: dmi.product.name: Aspire V3-571 dmi.product.version: V2.21 dmi.sys.vendor: Acer modified.conffile..etc.xdg.autostart.pulseaudio.desktop: [modified] mtime.conffile..etc.xdg.autostart.pulseaudio.desktop: 2016-07-29T10:08:04.428983 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1707487/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1707487] Re: Bluetooth speaker only plays as mono
[Expired for pulseaudio (Ubuntu) because there has been no activity for 60 days.] ** Changed in: pulseaudio (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1707487 Title: Bluetooth speaker only plays as mono Status in pulseaudio package in Ubuntu: Expired Bug description: When I connect my Sony SRS-X1 Bluetooth speaker to Ubuntu, it only plays back as "mono" and refuses to use "hi fidelity". I have Windows 10 installed on the same laptop and when I've used the Bluetooth speaker in Ubuntu, Windows will "forget" the speaker on its Bluetooth list. I have to hold in the "reset" button on the speaker itself and re-add the speaker to Windows 10. This ONLY HAPPENS if I try using this speaker in Ubuntu, which suggests that Ubuntu is forcing the speaker into "mono" mode and Windows then sees it as a different device? Please help. I will post all needed outputs as instructed. Cheers! --- ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D0c: david 3626 F...m pulseaudio /dev/snd/controlC0: david 3626 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 EcryptfsInUse: Yes InstallationDate: Installed on 2016-07-28 (367 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Package: pulseaudio 1:8.0-0ubuntu3.3 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.4.0-87.110-generic 4.4.73 Tags: xenial Uname: Linux 4.4.0-87-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/16/2013 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V2.21 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: VA50_HC_CR dmi.board.vendor: Acer dmi.board.version: Type2 - Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Insyde Corp. dmi.chassis.version: V2.21 dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.21:bd12/16/2013:svnAcer:pnAspireV3-571:pvrV2.21:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.21: dmi.product.name: Aspire V3-571 dmi.product.version: V2.21 dmi.sys.vendor: Acer modified.conffile..etc.xdg.autostart.pulseaudio.desktop: [modified] mtime.conffile..etc.xdg.autostart.pulseaudio.desktop: 2016-07-29T10:08:04.428983 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1707487/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1707487] Re: Bluetooth speaker only plays as mono
Thank you for replying. I tried that live image of 17.10, tested its sha256sum matched - all OK (also tested the USB disc for defects on boot: "no errors found"). No luck. I could not pair the Bluetooth speaker (Sony SRS-X1), but it was recognised. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1707487 Title: Bluetooth speaker only plays as mono Status in pulseaudio package in Ubuntu: Incomplete Bug description: When I connect my Sony SRS-X1 Bluetooth speaker to Ubuntu, it only plays back as "mono" and refuses to use "hi fidelity". I have Windows 10 installed on the same laptop and when I've used the Bluetooth speaker in Ubuntu, Windows will "forget" the speaker on its Bluetooth list. I have to hold in the "reset" button on the speaker itself and re-add the speaker to Windows 10. This ONLY HAPPENS if I try using this speaker in Ubuntu, which suggests that Ubuntu is forcing the speaker into "mono" mode and Windows then sees it as a different device? Please help. I will post all needed outputs as instructed. Cheers! --- ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D0c: david 3626 F...m pulseaudio /dev/snd/controlC0: david 3626 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 EcryptfsInUse: Yes InstallationDate: Installed on 2016-07-28 (367 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Package: pulseaudio 1:8.0-0ubuntu3.3 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.4.0-87.110-generic 4.4.73 Tags: xenial Uname: Linux 4.4.0-87-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/16/2013 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V2.21 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: VA50_HC_CR dmi.board.vendor: Acer dmi.board.version: Type2 - Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Insyde Corp. dmi.chassis.version: V2.21 dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.21:bd12/16/2013:svnAcer:pnAspireV3-571:pvrV2.21:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.21: dmi.product.name: Aspire V3-571 dmi.product.version: V2.21 dmi.sys.vendor: Acer modified.conffile..etc.xdg.autostart.pulseaudio.desktop: [modified] mtime.conffile..etc.xdg.autostart.pulseaudio.desktop: 2016-07-29T10:08:04.428983 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1707487/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1707487] Re: Bluetooth speaker only plays as mono
David, we have done a lot of work improving Bluetooth audio support recently. But most of the work only exists in Ubuntu 17.10 right now. Please also try booting up a live image of 17.10 (no need to install it) and see if that solves your problem: http://cdimage.ubuntu.com/daily-live/current/ -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1707487 Title: Bluetooth speaker only plays as mono Status in pulseaudio package in Ubuntu: Incomplete Bug description: When I connect my Sony SRS-X1 Bluetooth speaker to Ubuntu, it only plays back as "mono" and refuses to use "hi fidelity". I have Windows 10 installed on the same laptop and when I've used the Bluetooth speaker in Ubuntu, Windows will "forget" the speaker on its Bluetooth list. I have to hold in the "reset" button on the speaker itself and re-add the speaker to Windows 10. This ONLY HAPPENS if I try using this speaker in Ubuntu, which suggests that Ubuntu is forcing the speaker into "mono" mode and Windows then sees it as a different device? Please help. I will post all needed outputs as instructed. Cheers! --- ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D0c: david 3626 F...m pulseaudio /dev/snd/controlC0: david 3626 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 EcryptfsInUse: Yes InstallationDate: Installed on 2016-07-28 (367 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Package: pulseaudio 1:8.0-0ubuntu3.3 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.4.0-87.110-generic 4.4.73 Tags: xenial Uname: Linux 4.4.0-87-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/16/2013 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V2.21 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: VA50_HC_CR dmi.board.vendor: Acer dmi.board.version: Type2 - Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Insyde Corp. dmi.chassis.version: V2.21 dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.21:bd12/16/2013:svnAcer:pnAspireV3-571:pvrV2.21:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.21: dmi.product.name: Aspire V3-571 dmi.product.version: V2.21 dmi.sys.vendor: Acer modified.conffile..etc.xdg.autostart.pulseaudio.desktop: [modified] mtime.conffile..etc.xdg.autostart.pulseaudio.desktop: 2016-07-29T10:08:04.428983 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1707487/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1707487] Re: Bluetooth speaker only plays as mono
I have already tried that. When I go into the sound GUI options (by clicking on the speaker icon in the top-right, then "Sound Settings..."), the option for "Hi fidelity" is there, but often times it does not let me choose it. Sometimes it will let me choose it then instantly jump back to "mono". A few times I've been lucky and been able to select "hi fidelity" and it works, but this setting never gets remembered. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1707487 Title: Bluetooth speaker only plays as mono Status in pulseaudio package in Ubuntu: Incomplete Bug description: When I connect my Sony SRS-X1 Bluetooth speaker to Ubuntu, it only plays back as "mono" and refuses to use "hi fidelity". I have Windows 10 installed on the same laptop and when I've used the Bluetooth speaker in Ubuntu, Windows will "forget" the speaker on its Bluetooth list. I have to hold in the "reset" button on the speaker itself and re-add the speaker to Windows 10. This ONLY HAPPENS if I try using this speaker in Ubuntu, which suggests that Ubuntu is forcing the speaker into "mono" mode and Windows then sees it as a different device? Please help. I will post all needed outputs as instructed. Cheers! --- ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D0c: david 3626 F...m pulseaudio /dev/snd/controlC0: david 3626 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 EcryptfsInUse: Yes InstallationDate: Installed on 2016-07-28 (367 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Package: pulseaudio 1:8.0-0ubuntu3.3 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.4.0-87.110-generic 4.4.73 Tags: xenial Uname: Linux 4.4.0-87-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/16/2013 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V2.21 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: VA50_HC_CR dmi.board.vendor: Acer dmi.board.version: Type2 - Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Insyde Corp. dmi.chassis.version: V2.21 dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.21:bd12/16/2013:svnAcer:pnAspireV3-571:pvrV2.21:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.21: dmi.product.name: Aspire V3-571 dmi.product.version: V2.21 dmi.sys.vendor: Acer modified.conffile..etc.xdg.autostart.pulseaudio.desktop: [modified] mtime.conffile..etc.xdg.autostart.pulseaudio.desktop: 2016-07-29T10:08:04.428983 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1707487/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1707487] Re: Bluetooth speaker only plays as mono
David, have you tried setting the speaker mode to A2DP in sound settings? If it defaulted to headset mode then it might indeed be in low quality mono mode. Make sure the correct mode is set in your sound settings. It's meant to choose high quality by default but that doesn't always work. Once you correct the setting it should be remembered. ** Changed in: pulseaudio (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1707487 Title: Bluetooth speaker only plays as mono Status in pulseaudio package in Ubuntu: Incomplete Bug description: When I connect my Sony SRS-X1 Bluetooth speaker to Ubuntu, it only plays back as "mono" and refuses to use "hi fidelity". I have Windows 10 installed on the same laptop and when I've used the Bluetooth speaker in Ubuntu, Windows will "forget" the speaker on its Bluetooth list. I have to hold in the "reset" button on the speaker itself and re-add the speaker to Windows 10. This ONLY HAPPENS if I try using this speaker in Ubuntu, which suggests that Ubuntu is forcing the speaker into "mono" mode and Windows then sees it as a different device? Please help. I will post all needed outputs as instructed. Cheers! --- ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D0c: david 3626 F...m pulseaudio /dev/snd/controlC0: david 3626 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 EcryptfsInUse: Yes InstallationDate: Installed on 2016-07-28 (367 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Package: pulseaudio 1:8.0-0ubuntu3.3 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.4.0-87.110-generic 4.4.73 Tags: xenial Uname: Linux 4.4.0-87-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/16/2013 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V2.21 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: VA50_HC_CR dmi.board.vendor: Acer dmi.board.version: Type2 - Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Insyde Corp. dmi.chassis.version: V2.21 dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.21:bd12/16/2013:svnAcer:pnAspireV3-571:pvrV2.21:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.21: dmi.product.name: Aspire V3-571 dmi.product.version: V2.21 dmi.sys.vendor: Acer modified.conffile..etc.xdg.autostart.pulseaudio.desktop: [modified] mtime.conffile..etc.xdg.autostart.pulseaudio.desktop: 2016-07-29T10:08:04.428983 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1707487/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1707487] Re: Bluetooth speaker only plays as mono
I have reported a similar bug that affects the same audio GUI: bug number 1707611 Hoping that will help get to the root of the problem. Anything I can do to help, please let me know. I have all the time you need. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1707487 Title: Bluetooth speaker only plays as mono Status in pulseaudio package in Ubuntu: New Bug description: When I connect my Sony SRS-X1 Bluetooth speaker to Ubuntu, it only plays back as "mono" and refuses to use "hi fidelity". I have Windows 10 installed on the same laptop and when I've used the Bluetooth speaker in Ubuntu, Windows will "forget" the speaker on its Bluetooth list. I have to hold in the "reset" button on the speaker itself and re-add the speaker to Windows 10. This ONLY HAPPENS if I try using this speaker in Ubuntu, which suggests that Ubuntu is forcing the speaker into "mono" mode and Windows then sees it as a different device? Please help. I will post all needed outputs as instructed. Cheers! --- ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D0c: david 3626 F...m pulseaudio /dev/snd/controlC0: david 3626 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 EcryptfsInUse: Yes InstallationDate: Installed on 2016-07-28 (367 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Package: pulseaudio 1:8.0-0ubuntu3.3 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.4.0-87.110-generic 4.4.73 Tags: xenial Uname: Linux 4.4.0-87-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/16/2013 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V2.21 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: VA50_HC_CR dmi.board.vendor: Acer dmi.board.version: Type2 - Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Insyde Corp. dmi.chassis.version: V2.21 dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.21:bd12/16/2013:svnAcer:pnAspireV3-571:pvrV2.21:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.21: dmi.product.name: Aspire V3-571 dmi.product.version: V2.21 dmi.sys.vendor: Acer modified.conffile..etc.xdg.autostart.pulseaudio.desktop: [modified] mtime.conffile..etc.xdg.autostart.pulseaudio.desktop: 2016-07-29T10:08:04.428983 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1707487/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1707487] Re: Bluetooth speaker only plays as mono
I need to report a SIMILAR bug, which affects the same GUI for the audio. Bear with me. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1707487 Title: Bluetooth speaker only plays as mono Status in pulseaudio package in Ubuntu: New Bug description: When I connect my Sony SRS-X1 Bluetooth speaker to Ubuntu, it only plays back as "mono" and refuses to use "hi fidelity". I have Windows 10 installed on the same laptop and when I've used the Bluetooth speaker in Ubuntu, Windows will "forget" the speaker on its Bluetooth list. I have to hold in the "reset" button on the speaker itself and re-add the speaker to Windows 10. This ONLY HAPPENS if I try using this speaker in Ubuntu, which suggests that Ubuntu is forcing the speaker into "mono" mode and Windows then sees it as a different device? Please help. I will post all needed outputs as instructed. Cheers! --- ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D0c: david 3626 F...m pulseaudio /dev/snd/controlC0: david 3626 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 EcryptfsInUse: Yes InstallationDate: Installed on 2016-07-28 (367 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Package: pulseaudio 1:8.0-0ubuntu3.3 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.4.0-87.110-generic 4.4.73 Tags: xenial Uname: Linux 4.4.0-87-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/16/2013 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V2.21 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: VA50_HC_CR dmi.board.vendor: Acer dmi.board.version: Type2 - Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Insyde Corp. dmi.chassis.version: V2.21 dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.21:bd12/16/2013:svnAcer:pnAspireV3-571:pvrV2.21:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.21: dmi.product.name: Aspire V3-571 dmi.product.version: V2.21 dmi.sys.vendor: Acer modified.conffile..etc.xdg.autostart.pulseaudio.desktop: [modified] mtime.conffile..etc.xdg.autostart.pulseaudio.desktop: 2016-07-29T10:08:04.428983 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1707487/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1707487] Re: Bluetooth speaker only plays as mono
** Changed in: pulseaudio (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1707487 Title: Bluetooth speaker only plays as mono Status in pulseaudio package in Ubuntu: New Bug description: When I connect my Sony SRS-X1 Bluetooth speaker to Ubuntu, it only plays back as "mono" and refuses to use "hi fidelity". I have Windows 10 installed on the same laptop and when I've used the Bluetooth speaker in Ubuntu, Windows will "forget" the speaker on its Bluetooth list. I have to hold in the "reset" button on the speaker itself and re-add the speaker to Windows 10. This ONLY HAPPENS if I try using this speaker in Ubuntu, which suggests that Ubuntu is forcing the speaker into "mono" mode and Windows then sees it as a different device? Please help. I will post all needed outputs as instructed. Cheers! --- ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D0c: david 3626 F...m pulseaudio /dev/snd/controlC0: david 3626 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 EcryptfsInUse: Yes InstallationDate: Installed on 2016-07-28 (367 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Package: pulseaudio 1:8.0-0ubuntu3.3 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.4.0-87.110-generic 4.4.73 Tags: xenial Uname: Linux 4.4.0-87-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/16/2013 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V2.21 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: VA50_HC_CR dmi.board.vendor: Acer dmi.board.version: Type2 - Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Insyde Corp. dmi.chassis.version: V2.21 dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.21:bd12/16/2013:svnAcer:pnAspireV3-571:pvrV2.21:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.21: dmi.product.name: Aspire V3-571 dmi.product.version: V2.21 dmi.sys.vendor: Acer modified.conffile..etc.xdg.autostart.pulseaudio.desktop: [modified] mtime.conffile..etc.xdg.autostart.pulseaudio.desktop: 2016-07-29T10:08:04.428983 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1707487/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1707487] Re: Bluetooth speaker only plays as mono
Now the Ubuntu updater is doing a "partial upgrade". I hope I don't break anything?!! -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1707487 Title: Bluetooth speaker only plays as mono Status in pulseaudio package in Ubuntu: New Bug description: When I connect my Sony SRS-X1 Bluetooth speaker to Ubuntu, it only plays back as "mono" and refuses to use "hi fidelity". I have Windows 10 installed on the same laptop and when I've used the Bluetooth speaker in Ubuntu, Windows will "forget" the speaker on its Bluetooth list. I have to hold in the "reset" button on the speaker itself and re-add the speaker to Windows 10. This ONLY HAPPENS if I try using this speaker in Ubuntu, which suggests that Ubuntu is forcing the speaker into "mono" mode and Windows then sees it as a different device? Please help. I will post all needed outputs as instructed. Cheers! --- ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D0c: david 3626 F...m pulseaudio /dev/snd/controlC0: david 3626 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 EcryptfsInUse: Yes InstallationDate: Installed on 2016-07-28 (367 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Package: pulseaudio 1:8.0-0ubuntu3.3 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.4.0-87.110-generic 4.4.73 Tags: xenial Uname: Linux 4.4.0-87-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/16/2013 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V2.21 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: VA50_HC_CR dmi.board.vendor: Acer dmi.board.version: Type2 - Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Insyde Corp. dmi.chassis.version: V2.21 dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.21:bd12/16/2013:svnAcer:pnAspireV3-571:pvrV2.21:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.21: dmi.product.name: Aspire V3-571 dmi.product.version: V2.21 dmi.sys.vendor: Acer modified.conffile..etc.xdg.autostart.pulseaudio.desktop: [modified] mtime.conffile..etc.xdg.autostart.pulseaudio.desktop: 2016-07-29T10:08:04.428983 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1707487/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1707487] Re: Bluetooth speaker only plays as mono
apport information ** Tags added: apport-collected xenial ** Description changed: When I connect my Sony SRS-X1 Bluetooth speaker to Ubuntu, it only plays back as "mono" and refuses to use "hi fidelity". I have Windows 10 installed on the same laptop and when I've used the Bluetooth speaker in Ubuntu, Windows will "forget" the speaker on its Bluetooth list. I have to hold in the "reset" button on the speaker itself and re-add the speaker to Windows 10. This ONLY HAPPENS if I try using this speaker in Ubuntu, which suggests that Ubuntu is forcing the speaker into "mono" mode and Windows then sees it as a different device? Please help. I will post all needed outputs as instructed. Cheers! + --- + ApportVersion: 2.20.1-0ubuntu2.10 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/pcmC0D0c: david 3626 F...m pulseaudio + /dev/snd/controlC0: david 3626 F pulseaudio + CurrentDesktop: Unity + DistroRelease: Ubuntu 16.04 + EcryptfsInUse: Yes + InstallationDate: Installed on 2016-07-28 (367 days ago) + InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) + Package: pulseaudio 1:8.0-0ubuntu3.3 + PackageArchitecture: amd64 + ProcVersionSignature: Ubuntu 4.4.0-87.110-generic 4.4.73 + Tags: xenial + Uname: Linux 4.4.0-87-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 12/16/2013 + dmi.bios.vendor: Insyde Corp. + dmi.bios.version: V2.21 + dmi.board.asset.tag: Type2 - Board Asset Tag + dmi.board.name: VA50_HC_CR + dmi.board.vendor: Acer + dmi.board.version: Type2 - Board Version + dmi.chassis.type: 10 + dmi.chassis.vendor: Insyde Corp. + dmi.chassis.version: V2.21 + dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.21:bd12/16/2013:svnAcer:pnAspireV3-571:pvrV2.21:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.21: + dmi.product.name: Aspire V3-571 + dmi.product.version: V2.21 + dmi.sys.vendor: Acer + modified.conffile..etc.xdg.autostart.pulseaudio.desktop: [modified] + mtime.conffile..etc.xdg.autostart.pulseaudio.desktop: 2016-07-29T10:08:04.428983 ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1707487/+attachment/4924478/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1707487 Title: Bluetooth speaker only plays as mono Status in pulseaudio package in Ubuntu: New Bug description: When I connect my Sony SRS-X1 Bluetooth speaker to Ubuntu, it only plays back as "mono" and refuses to use "hi fidelity". I have Windows 10 installed on the same laptop and when I've used the Bluetooth speaker in Ubuntu, Windows will "forget" the speaker on its Bluetooth list. I have to hold in the "reset" button on the speaker itself and re-add the speaker to Windows 10. This ONLY HAPPENS if I try using this speaker in Ubuntu, which suggests that Ubuntu is forcing the speaker into "mono" mode and Windows then sees it as a different device? Please help. I will post all needed outputs as instructed. Cheers! --- ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D0c: david 3626 F...m pulseaudio /dev/snd/controlC0: david 3626 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 EcryptfsInUse: Yes InstallationDate: Installed on 2016-07-28 (367 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Package: pulseaudio 1:8.0-0ubuntu3.3 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.4.0-87.110-generic 4.4.73 Tags: xenial Uname: Linux 4.4.0-87-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/16/2013 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V2.21 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: VA50_HC_CR dmi.board.vendor: Acer dmi.board.version: Type2 - Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Insyde Corp. dmi.chassis.version: V2.21 dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.21:bd12/16/2013:svnAcer:pnAspireV3-571:pvrV2.21:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.21: dmi.product.name: Aspire V3-571 dmi.product.version: V2.21 dmi.sys.vendor: Acer modified.conffile..etc.xdg.autostart.pulseaudio.desktop: [modified] mtime.conffile..etc.xdg.autostart.pulseaudio.desktop: 2016-07-29T10:08:04.428983 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1707487/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to :
[Touch-packages] [Bug 1707487] Re: Bluetooth speaker only plays as mono
Thanks. I tried it, got this: Quote "You need to run 'sudo apt-get install python-apport' for apport- collect to work." I guess I need to run "sudo apt-get install python-apport" first? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1707487 Title: Bluetooth speaker only plays as mono Status in pulseaudio package in Ubuntu: Incomplete Bug description: When I connect my Sony SRS-X1 Bluetooth speaker to Ubuntu, it only plays back as "mono" and refuses to use "hi fidelity". I have Windows 10 installed on the same laptop and when I've used the Bluetooth speaker in Ubuntu, Windows will "forget" the speaker on its Bluetooth list. I have to hold in the "reset" button on the speaker itself and re-add the speaker to Windows 10. This ONLY HAPPENS if I try using this speaker in Ubuntu, which suggests that Ubuntu is forcing the speaker into "mono" mode and Windows then sees it as a different device? Please help. I will post all needed outputs as instructed. Cheers! --- ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D0c: david 3626 F...m pulseaudio /dev/snd/controlC0: david 3626 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 EcryptfsInUse: Yes InstallationDate: Installed on 2016-07-28 (367 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Package: pulseaudio 1:8.0-0ubuntu3.3 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.4.0-87.110-generic 4.4.73 Tags: xenial Uname: Linux 4.4.0-87-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/16/2013 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V2.21 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: VA50_HC_CR dmi.board.vendor: Acer dmi.board.version: Type2 - Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Insyde Corp. dmi.chassis.version: V2.21 dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.21:bd12/16/2013:svnAcer:pnAspireV3-571:pvrV2.21:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.21: dmi.product.name: Aspire V3-571 dmi.product.version: V2.21 dmi.sys.vendor: Acer modified.conffile..etc.xdg.autostart.pulseaudio.desktop: [modified] mtime.conffile..etc.xdg.autostart.pulseaudio.desktop: 2016-07-29T10:08:04.428983 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1707487/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1707487] Re: Bluetooth speaker only plays as mono
Open a terminal window (Ctrl+Alt+T) and then run: sudo apt install -y apport apport-collect 1707487 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1707487 Title: Bluetooth speaker only plays as mono Status in pulseaudio package in Ubuntu: Incomplete Bug description: When I connect my Sony SRS-X1 Bluetooth speaker to Ubuntu, it only plays back as "mono" and refuses to use "hi fidelity". I have Windows 10 installed on the same laptop and when I've used the Bluetooth speaker in Ubuntu, Windows will "forget" the speaker on its Bluetooth list. I have to hold in the "reset" button on the speaker itself and re-add the speaker to Windows 10. This ONLY HAPPENS if I try using this speaker in Ubuntu, which suggests that Ubuntu is forcing the speaker into "mono" mode and Windows then sees it as a different device? Please help. I will post all needed outputs as instructed. Cheers! To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1707487/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1707487] Re: Bluetooth speaker only plays as mono
Who do I run "apport-collect 1707487"? Please tell me how to do this. Many thanks. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1707487 Title: Bluetooth speaker only plays as mono Status in pulseaudio package in Ubuntu: Incomplete Bug description: When I connect my Sony SRS-X1 Bluetooth speaker to Ubuntu, it only plays back as "mono" and refuses to use "hi fidelity". I have Windows 10 installed on the same laptop and when I've used the Bluetooth speaker in Ubuntu, Windows will "forget" the speaker on its Bluetooth list. I have to hold in the "reset" button on the speaker itself and re-add the speaker to Windows 10. This ONLY HAPPENS if I try using this speaker in Ubuntu, which suggests that Ubuntu is forcing the speaker into "mono" mode and Windows then sees it as a different device? Please help. I will post all needed outputs as instructed. Cheers! To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1707487/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1707487] Re: Bluetooth speaker only plays as mono
Also, please run this to give us more information automatically: apport-collect 1707487 ** Changed in: pulseaudio (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1707487 Title: Bluetooth speaker only plays as mono Status in pulseaudio package in Ubuntu: Incomplete Bug description: When I connect my Sony SRS-X1 Bluetooth speaker to Ubuntu, it only plays back as "mono" and refuses to use "hi fidelity". I have Windows 10 installed on the same laptop and when I've used the Bluetooth speaker in Ubuntu, Windows will "forget" the speaker on its Bluetooth list. I have to hold in the "reset" button on the speaker itself and re-add the speaker to Windows 10. This ONLY HAPPENS if I try using this speaker in Ubuntu, which suggests that Ubuntu is forcing the speaker into "mono" mode and Windows then sees it as a different device? Please help. I will post all needed outputs as instructed. Cheers! To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1707487/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1707487] Re: Bluetooth speaker only plays as mono
Bluetooth profile selection and generally all bluetooth audio issues are actually the domain of PulseAudio. Which is surprising at first... ** Package changed: bluez (Ubuntu) => pulseaudio (Ubuntu) ** Tags added: a2dp -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1707487 Title: Bluetooth speaker only plays as mono Status in pulseaudio package in Ubuntu: Incomplete Bug description: When I connect my Sony SRS-X1 Bluetooth speaker to Ubuntu, it only plays back as "mono" and refuses to use "hi fidelity". I have Windows 10 installed on the same laptop and when I've used the Bluetooth speaker in Ubuntu, Windows will "forget" the speaker on its Bluetooth list. I have to hold in the "reset" button on the speaker itself and re-add the speaker to Windows 10. This ONLY HAPPENS if I try using this speaker in Ubuntu, which suggests that Ubuntu is forcing the speaker into "mono" mode and Windows then sees it as a different device? Please help. I will post all needed outputs as instructed. Cheers! To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1707487/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
