[Touch-packages] [Bug 1767065] Re: Users randomly getting logged out of their machines
[Expired for pulseaudio (Ubuntu) because there has been no activity for 60 days.] ** Changed in: pulseaudio (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1767065 Title: Users randomly getting logged out of their machines Status in pulseaudio package in Ubuntu: Expired Bug description: Hello, I'm a sysadmin and have gotten multiple reports recently from users of them randomly getting logged out of their machines. From what I can tell from the journalctl printout this appears immediately after either bluetoothd or pulsaudio crashes. This is happening multiple time each day for each user. It doesn't happen to all users, but the reports seem to be getting more frequent by the day. From what I have noticed there recently was an update for pulseaudio and its bluetooth integration. Here is the journalctl printout: Apr 25 10:50:53 ESS-PC26 bluetoothd[1168]: Endpoint registered: sender=:1.219 path=/MediaEndpoint/A2DPSource Apr 25 10:50:53 ESS-PC26 bluetoothd[1168]: Endpoint registered: sender=:1.219 path=/MediaEndpoint/A2DPSink Apr 25 10:50:53 ESS-PC26 pulseaudio[8026]: [pulseaudio] backend-ofono.c: Failed to register as a handsfree audio agent with ofono: org.freedesktop.DBus.Error.ServiceUnknown: The name org.ofono was not provided by any .service files Apr 25 10:50:53 ESS-PC26 rtkit-daemon[1515]: Successfully made thread 8042 of process 8042 (n/a) owned by '108' high priority at nice level -11. Apr 25 10:50:53 ESS-PC26 rtkit-daemon[1515]: Supervising 5 threads of 2 processes of 1 users. Apr 25 10:50:53 ESS-PC26 pulseaudio[8042]: [pulseaudio] pid.c: Daemon already running. Apr 25 10:51:00 ESS-PC26 org.gtk.vfs.Daemon[7931]: A connection to the bus can't be made Apr 25 10:51:00 ESS-PC26 lightdm[7915]: pam_unix(lightdm-greeter:session): session closed for user lightdm We are running Ubuntu 16.04 LTS with the latest updated. EDIT: Worth mentioning, this error happens with both Unity and Gnome as desktop environments. --- ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D9p', '/dev/snd/pcmC1D8p', '/dev/snd/hwC2D0', '/dev/snd/pcmC2D9p', '/dev/snd/pcmC1D7p', '/dev/snd/pcmC1D3p', '/dev/snd/pcmC2D8p', '/dev/snd/pcmC2D7p', '/dev/snd/controlC1', '/dev/snd/pcmC2D3p', '/dev/snd/controlC2', '/dev/snd/by-path', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D2c', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: DistroRelease: Ubuntu 16.04 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia Package: pulseaudio 1:8.0-0ubuntu3.9 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.13.0-39.44~16.04.1-generic 4.13.16 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. Tags: xenial Uname: Linux 4.13.0-39-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 03/07/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1301 dmi.board.asset.tag: Default string dmi.board.name: PRIME X299-DELUXE dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1301:bd03/07/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX299-DELUXE:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer --- ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/hwC2D0', '/dev/snd/pcmC2D9p', '/dev/snd/pcmC2D8p', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D9p', '/dev/snd/pcmC2D7p', '/dev/snd/pcmC2D3p', '/dev/snd/pcmC1D8p', '/dev/snd/pcmC1D7p', '/dev/snd/controlC2', '/dev/snd/pcmC1D3p', '/dev/snd/controlC1', '/dev/snd/by-path', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D2c', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: DistroRelease: Ubuntu 16.04 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia Package: pulseaudio 1:8.0-0ubuntu3.9 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.13.0-39.44~16.04.1-generic 4.13.16 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon
[Touch-packages] [Bug 1767065] Re: Users randomly getting logged out of their machines
In the alsa-info.txt, I found some unusual info, I have no idea why those commands failed, I never met this situation before. Why alsa commands can't work on this machine? !!Aplay/Arecord output !! APLAY aplay: device_list:268: no soundcards found... ARECORD arecord: device_list:268: no soundcards found... !!Amixer output !!- !!---Mixer controls for card 0 [PCH] Invalid card number. Usage: amixer [command] Available options: -h,--help this help -c,--card N select the card -D,--device N select the device, default 'default' -d,--debug debug mode -n,--nocheckdo not perform range checking -v,--versionprint version of this program -q,--quiet be quiet -i,--inactive show also inactive controls -a,--abstract L select abstraction level (none or basic) -s,--stdin Read and execute commands from stdin sequentially -R,--raw-volume Use the raw value (default) -M,--mapped-volume Use the mapped volume Available commands: scontrols show all mixer simple controls scontents show contents of all mixer simple controls (default command) sset sID P set contents for one mixer simple control sget sIDget contents for one mixer simple control controlsshow all controls for given card contentsshow contents of all controls for given card cset cID P set control contents for one control cget cIDget control contents for one control Invalid card number. Usage: amixer [command] Available options: -h,--help this help -c,--card N select the card -D,--device N select the device, default 'default' -d,--debug debug mode -n,--nocheckdo not perform range checking -v,--versionprint version of this program -q,--quiet be quiet -i,--inactive show also inactive controls -a,--abstract L select abstraction level (none or basic) -s,--stdin Read and execute commands from stdin sequentially -R,--raw-volume Use the raw value (default) -M,--mapped-volume Use the mapped volume Available commands: scontrols show all mixer simple controls scontents show contents of all mixer simple controls (default command) sset sID P set contents for one mixer simple control sget sIDget contents for one mixer simple control controlsshow all controls for given card contentsshow contents of all controls for given card cset cID P set control contents for one control cget cIDget control contents for one control !!---Mixer controls for card 1 [NVidia_1] Invalid card number. Usage: amixer [command] Available options: -h,--help this help -c,--card N select the card -D,--device N select the device, default 'default' -d,--debug debug mode -n,--nocheckdo not perform range checking -v,--versionprint version of this program -q,--quiet be quiet -i,--inactive show also inactive controls -a,--abstract L select abstraction level (none or basic) -s,--stdin Read and execute commands from stdin sequentially -R,--raw-volume Use the raw value (default) -M,--mapped-volume Use the mapped volume Available commands: scontrols show all mixer simple controls scontents show contents of all mixer simple controls (default command) sset sID P set contents for one mixer simple control sget sIDget contents for one mixer simple control controlsshow all controls for given card contentsshow contents of all controls for given card cset cID P set control contents for one control cget cIDget control contents for one control Invalid card number. Usage: amixer [command] Available options: -h,--help this help -c,--card N select the card -D,--device N select the device, default 'default' -d,--debug debug mode -n,--nocheckdo not perform range checking -v,--versionprint version of this program -q,--quiet be quiet -i,--inactive show also inactive controls -a,--abstract L select abstraction level (none or basic) -s,--stdin Read and execute commands from stdin sequentially -R,--raw-volume Use the raw value (default) -M,--mapped-volume Use the mapped volume Available commands: scontrols show all mixer simple controls scontents show contents of all mixer simple controls (default command) sset sID P set contents for one mixer simple control sget sIDget contents for one mixer simple control controlsshow all controls for given card contentsshow contents of all controls for given card cset cID P set control contents for one control cget cIDget control contents for one control !!---Mixer controls for card 2 [NVidia] Invalid card number. Usage: amixer [command] Available options: -h,--help this help -c,--card N select the card -D,--device
[Touch-packages] [Bug 1767065] Re: Users randomly getting logged out of their machines
Can you please reproduce the problem again, and then immediately after send us copies of the machine's files: /var/log/Xorg*.log ? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1767065 Title: Users randomly getting logged out of their machines Status in pulseaudio package in Ubuntu: Incomplete Bug description: Hello, I'm a sysadmin and have gotten multiple reports recently from users of them randomly getting logged out of their machines. From what I can tell from the journalctl printout this appears immediately after either bluetoothd or pulsaudio crashes. This is happening multiple time each day for each user. It doesn't happen to all users, but the reports seem to be getting more frequent by the day. From what I have noticed there recently was an update for pulseaudio and its bluetooth integration. Here is the journalctl printout: Apr 25 10:50:53 ESS-PC26 bluetoothd[1168]: Endpoint registered: sender=:1.219 path=/MediaEndpoint/A2DPSource Apr 25 10:50:53 ESS-PC26 bluetoothd[1168]: Endpoint registered: sender=:1.219 path=/MediaEndpoint/A2DPSink Apr 25 10:50:53 ESS-PC26 pulseaudio[8026]: [pulseaudio] backend-ofono.c: Failed to register as a handsfree audio agent with ofono: org.freedesktop.DBus.Error.ServiceUnknown: The name org.ofono was not provided by any .service files Apr 25 10:50:53 ESS-PC26 rtkit-daemon[1515]: Successfully made thread 8042 of process 8042 (n/a) owned by '108' high priority at nice level -11. Apr 25 10:50:53 ESS-PC26 rtkit-daemon[1515]: Supervising 5 threads of 2 processes of 1 users. Apr 25 10:50:53 ESS-PC26 pulseaudio[8042]: [pulseaudio] pid.c: Daemon already running. Apr 25 10:51:00 ESS-PC26 org.gtk.vfs.Daemon[7931]: A connection to the bus can't be made Apr 25 10:51:00 ESS-PC26 lightdm[7915]: pam_unix(lightdm-greeter:session): session closed for user lightdm We are running Ubuntu 16.04 LTS with the latest updated. EDIT: Worth mentioning, this error happens with both Unity and Gnome as desktop environments. --- ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D9p', '/dev/snd/pcmC1D8p', '/dev/snd/hwC2D0', '/dev/snd/pcmC2D9p', '/dev/snd/pcmC1D7p', '/dev/snd/pcmC1D3p', '/dev/snd/pcmC2D8p', '/dev/snd/pcmC2D7p', '/dev/snd/controlC1', '/dev/snd/pcmC2D3p', '/dev/snd/controlC2', '/dev/snd/by-path', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D2c', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: DistroRelease: Ubuntu 16.04 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia Package: pulseaudio 1:8.0-0ubuntu3.9 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.13.0-39.44~16.04.1-generic 4.13.16 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. Tags: xenial Uname: Linux 4.13.0-39-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 03/07/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1301 dmi.board.asset.tag: Default string dmi.board.name: PRIME X299-DELUXE dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1301:bd03/07/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX299-DELUXE:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer --- ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/hwC2D0', '/dev/snd/pcmC2D9p', '/dev/snd/pcmC2D8p', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D9p', '/dev/snd/pcmC2D7p', '/dev/snd/pcmC2D3p', '/dev/snd/pcmC1D8p', '/dev/snd/pcmC1D7p', '/dev/snd/controlC2', '/dev/snd/pcmC1D3p', '/dev/snd/controlC1', '/dev/snd/by-path', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D2c', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: DistroRelease: Ubuntu 16.04 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia Package: pulseaudio 1:8.0-0ubuntu3.9 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.13.0-39.44~16.04.1-generic 4.13.16 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not
