** Package changed: apport (Ubuntu) => apport-symptoms (Ubuntu) ** Changed in: apport-symptoms (Ubuntu) Status: New => Triaged
** Changed in: apport-symptoms (Ubuntu) Importance: Undecided => Medium ** Tags added: cosmic ** Tags added: rls-cc-incoming -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1789516 Title: ubuntu-bug crashes when filing bug for usb storage when udisks2 is not installed. Status in apport-symptoms package in Ubuntu: Triaged Bug description: If udisks2 is not installed, the following actions cause ubuntu-bug to crash: 1. Run ubuntu-bug 2. Click on "External or internal storage devices" -> OK 3. Click on "Removable storage device is not mounted automatically" -> OK 4. Click Close 5. Connect offending device 6. Click Close Result: ERROR: symptom script /usr/share/apport/symptoms/storage.py crashed: Traceback (most recent call last): File "/usr/lib/python3/dist-packages/apport/ui.py", line 108, in thread_collect_info package = symb['run'](report, ui) File "/usr/share/apport/symptoms/storage.py", line 29, in run return problem_removable(report, ui) File "/usr/share/apport/symptoms/storage.py", line 52, in problem_removable universal_newlines=True) File "/usr/lib/python3.6/subprocess.py", line 709, in __init__ restore_signals, start_new_session) File "/usr/lib/python3.6/subprocess.py", line 1344, in _execute_child raise child_exception_type(errno_num, err_msg, err_filename) FileNotFoundError: [Errno 2] No such file or directory: 'udisksctl': 'udisksctl' Installing udisks2 solves the issue. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: apport 2.20.9-0ubuntu7.2 ProcVersionSignature: Ubuntu 4.15.0-32.35-generic 4.15.18 Uname: Linux 4.15.0-32-generic x86_64 ApportLog: ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 CrashReports: 640:1000:134:5505230:2018-08-20 12:15:41.972497262 -0700:2018-08-20 12:15:29.675580645 -0700:/var/crash/_usr_bin_lyx.1000.crash 600:0:134:1189445:2018-08-20 17:04:50.652675440 -0700:2018-08-20 17:04:49.540680686 -0700:/var/crash/indicator-applet-session.0.crash 600:0:134:1058633:2018-08-20 13:12:02.353175760 -0700:2018-08-20 13:12:01.353169322 -0700:/var/crash/texlive-fonts-extra-doc.0.crash 640:0:134:2053111:2018-08-20 13:54:02.571655686 -0700:2018-08-20 13:53:55.195695778 -0700:/var/crash/_usr_sbin_synaptic.0.crash CurrentDesktop: XFCE Date: Tue Aug 28 16:37:24 2018 InstallationDate: Installed on 2010-11-05 (2853 days ago) InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release amd64 (20100816.1) PackageArchitecture: all SourcePackage: apport UpgradeStatus: Upgraded to bionic on 2018-08-16 (12 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport-symptoms/+bug/1789516/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp